Total 76 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars28%
3
Stars9%
2
Stars3%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Adefemi
Banking, 500+ employees
Less than a year
“helpful for submitting job applications
Pros
I find it super helpful for submitting job applications online. It's a pretty solid app overall.
Cons
iCIMS requires a lot of steps to complete when applying for jobs online. The number of questions seems excessive.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Madeline
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Helps me stay on top of applications
Pros
Meets almost all my needs. It's simple to clean up candidates and stay on top of applications.
Cons
The PDF reader for resumes could be a bit odd at times. The website doesn't work well on mobile though I was using it through a browser. If there's an app, I haven't tried it. There's also no way to leave notes between the recruiter and the hiring manager which is frustrating. Instead, I have to email back and forth.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Rachel
Logistics and Supply Chain, 500+ employees
More than a year
“Keeps everything well organized
Pros
Keeps everything well-organized. We could easily track candidates as they moved through different stages of the hiring process which helped the HR team and managers stay on task.
Cons
When I used it, generating reports was pretty limited especially with 'time to fill' reports. It could have improved since then but at that time, it was lacking.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Gabriel
Building Materials, 500+ employees
Less than a year
“Way faster than our previous system
Pros
It's a major improvement over our previous system. The new one works much faster and doesn't feel as sluggish, especially after just logging in.
Cons
It might just be the version we're using, but it would be helpful to have more search options for internal candidates, like excluding roles that have already been applied to.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Philip
Computer Software, 51-100 employees
Less than a year
“Perfect for big companies
Pros
I think it's very user friendly and offers useful insights plus I really like the solid reporting feature.
Cons
Pretty expensive compared to similar products. It might work better for bigger companies (those with over 200 employees).
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
jasmine
Consumer Services, 11-50 employees
Less than a year
“Easy to understand software
Pros
Love being able to track and manage any new hires with ease. The software is really simple to use and the features are easy to understand. Some elements are pretty new but they're nice additions.
Cons
Haven't run into many issues so far but it does lag sometimes. That's really my only complaint.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chandan
Marketing and Advertising, 500+ employees
Less than a year
“Well-organized job dashboard
Pros
I would say the job dashboard is very well-organized. It offers plenty of features and you can add other tools. The reporting options are also very effective.
Cons
The resume search feature isn't very effective and the mobile site is a bit hard to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Alex
Computer Software, 500+ employees
More than a year
“Extra cost for everything
Pros
iCIMS works fine with many other recruitment tools but keep in mind that there are additional costs.
Cons
Compared to other applicant tracking systems, they seem to be behind in terms of industry-standard features. Any extra features you need will cost you and those expenses can really add up. Other systems have these features included. Plus, you have little control over settings which means you need to submit a ticket for even minor changes and that can get annoying after a while.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
5
Functionality
4
Aaron
Construction, 500+ employees
Less than a year
“Easily accessible platform
Pros
It is easily accessible and layout is pretty simple. I find it user-friendly.
Cons
I'm not happy about 'Old iCIMS' being discontinued. I preferred the older version.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Lindsey Raye
Information Technology and Services, 500+ employees
More than a year
“Profile creation couldn't have been simpler
Pros
Creating a profile to save your info and check your application status was so easy for me. I didn't need to re-enter everything multiple times.
Cons
I didn't take full advantage of all the features available so I can't comment too much on those.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anthony
Hospital & Health Care, 500+ employees
Less than a year
“iCims Talent Cloud
Pros
My experience was fantastic, and I can't think of anything negative to say.
Cons
I cannot find any support for video recording in our features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jacob
Retail, 500+ employees
More than a year
“A software that I will celebrate forever.
Pros
I'm delighted to share my thoughts on this software. It has made everything easily accessible from anywhere, at any time. Its management capabilities are satisfying and commendable. It's designed with simplicity and empowerment in mind. Give it a try!
Cons
I'm really impressed with iCIMS Talent Cloud. It's fantastic and dependable. It performs exceptionally well and offers great flexibility and versatility. I'm delighted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Temple
Automotive, 11-50 employees
“Good Program for the most part....
Pros
The extensive pool of candidates available for hiring is impressive!
Cons
Using it on your phone consumes a lot of data!
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Mike
Writing and Editing, 11-50 employees
Less than 6 months
“iCIMS works fine, but is clunky
Pros
The search functionalities, integration of email and text messages, and efficient management of candidate progress (from application to offer/reject) are noteworthy.
Cons
There's a limitation on the number of attachments for candidate applications/profiles (couldn't add more than 3 documents). In the candidate status section, theres no confirmation, so once you click on a status (like phone screen or interview), it automatically changes. The interface is clunky.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Weronika
Furniture, 101-500 employees
Less than a year
“iCIMS Talent Cloud
Pros
One aspect that stood out to me about iCIMS Talent Cloud was its all inclusive set of tools for talent acquisition. It facilitated the entire recruitment process seamlessly. The platform's strong applicant tracking system and user friendly interface made it effortless to handle job postings, track candidate progress, and collaborate with hiring teams effectively.
Cons
One downside I encountered with iCIMS Talent Cloud was the limited customization options for certain aspects of the platform, such as the candidate portal or application forms. Additionally, the reporting and analytics features could have been more advanced, offering deeper insights into recruitment metrics and trends.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kevin
Information Technology and Services, 101-500 employees
More than a year
“Works well if you have someone who knows what they are doing
Pros
The level of customization offered by iCIMS is undeniable. You can generate various reports and seamlessly integrate it with almost any other system.
Cons
To make the most of the system, you really need to have a good understanding of how it works. Having an iCIMS admin on staff is almost a necessity.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Stacey
E-Learning, 500+ employees
Less than a year
“Great Product
Pros
I appreciate the use of library templates, which makes onboarding a breeze.
Cons
It takes a long time for support to fulfill your requests.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Tiffany
Health, Wellness and Fitness, 1-10 employees
Less than a year
“iCIMS for Recruiting
Pros
It's very helpful to be able to search for candidates in a specific manner, and iCIMS does an excellent job of facilitating that.
Cons
Some features are outdated, though I have noticed favorable updates recently.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Utkarsh
Information Technology and Services, 500+ employees
“Nice Onboarding Experience
Pros
The application tracking feature on the iCIMS portal is quite good.
Cons
I have no complaints, overall it has been a good experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Meagan
Facilities Services, 1-10 employees
“Review of iCIMS Talent Cloud
Pros
The implementation and integration of this product in my company went flawlessly. It's a straightforward yet effective solution that I'm confident we'll continue to use for years to come.
Cons
There's nothing to dislike! This product is excellent!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10