Total 76 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

28%

3

Stars

9%

2

Stars

3%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Adefemi

Banking, 500+ employees

Less than a year

4.0
July 2025

helpful for submitting job applications

Pros

I find it super helpful for submitting job applications online. It's a pretty solid app overall.

Cons

iCIMS requires a lot of steps to complete when applying for jobs online. The number of questions seems excessive.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

M

Madeline

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
May 2025

Helps me stay on top of applications

Pros

Meets almost all my needs. It's simple to clean up candidates and stay on top of applications.

Cons

The PDF reader for resumes could be a bit odd at times. The website doesn't work well on mobile though I was using it through a browser. If there's an app, I haven't tried it. There's also no way to leave notes between the recruiter and the hiring manager which is frustrating. Instead, I have to email back and forth.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

R

Rachel

Logistics and Supply Chain, 500+ employees

More than a year

4.0
March 2025

Keeps everything well organized

Pros

Keeps everything well-organized. We could easily track candidates as they moved through different stages of the hiring process which helped the HR team and managers stay on task.

Cons

When I used it, generating reports was pretty limited especially with 'time to fill' reports. It could have improved since then but at that time, it was lacking.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

G

Gabriel

Building Materials, 500+ employees

Less than a year

4.0
September 2024

Way faster than our previous system

Pros

It's a major improvement over our previous system. The new one works much faster and doesn't feel as sluggish, especially after just logging in.

Cons

It might just be the version we're using, but it would be helpful to have more search options for internal candidates, like excluding roles that have already been applied to.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

P

Philip

Computer Software, 51-100 employees

Less than a year

4.0
September 2024

Perfect for big companies

Pros

I think it's very user friendly and offers useful insights plus I really like the solid reporting feature.

Cons

Pretty expensive compared to similar products. It might work better for bigger companies (those with over 200 employees).

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

J

jasmine

Consumer Services, 11-50 employees

Less than a year

5.0
May 2024

Easy to understand software

Pros

Love being able to track and manage any new hires with ease. The software is really simple to use and the features are easy to understand. Some elements are pretty new but they're nice additions.

Cons

Haven't run into many issues so far but it does lag sometimes. That's really my only complaint.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Chandan

Marketing and Advertising, 500+ employees

Less than a year

5.0
May 2024

Well-organized job dashboard

Pros

I would say the job dashboard is very well-organized. It offers plenty of features and you can add other tools. The reporting options are also very effective.

Cons

The resume search feature isn't very effective and the mobile site is a bit hard to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Alex

Computer Software, 500+ employees

More than a year

2.0
May 2024

Extra cost for everything

Pros

iCIMS works fine with many other recruitment tools but keep in mind that there are additional costs.

Cons

Compared to other applicant tracking systems, they seem to be behind in terms of industry-standard features. Any extra features you need will cost you and those expenses can really add up. Other systems have these features included. Plus, you have little control over settings which means you need to submit a ticket for even minor changes and that can get annoying after a while.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

5

Functionality

4

A

Aaron

Construction, 500+ employees

Less than a year

5.0
April 2024

Easily accessible platform

Pros

It is easily accessible and layout is pretty simple. I find it user-friendly.

Cons

I'm not happy about 'Old iCIMS' being discontinued. I preferred the older version.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

LR

Lindsey Raye

Information Technology and Services, 500+ employees

More than a year

5.0
February 2024

Profile creation couldn't have been simpler

Pros

Creating a profile to save your info and check your application status was so easy for me. I didn't need to re-enter everything multiple times.

Cons

I didn't take full advantage of all the features available so I can't comment too much on those.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anthony

Hospital & Health Care, 500+ employees

Less than a year

5.0
December 2023

iCims Talent Cloud

Pros

My experience was fantastic, and I can't think of anything negative to say.

Cons

I cannot find any support for video recording in our features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jacob

Retail, 500+ employees

More than a year

5.0
September 2023

A software that I will celebrate forever.

Pros

I'm delighted to share my thoughts on this software. It has made everything easily accessible from anywhere, at any time. Its management capabilities are satisfying and commendable. It's designed with simplicity and empowerment in mind. Give it a try!

Cons

I'm really impressed with iCIMS Talent Cloud. It's fantastic and dependable. It performs exceptionally well and offers great flexibility and versatility. I'm delighted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Temple

Automotive, 11-50 employees

4.0
August 2023

Good Program for the most part....

Pros

The extensive pool of candidates available for hiring is impressive!

Cons

Using it on your phone consumes a lot of data!

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

M

Mike

Writing and Editing, 11-50 employees

Less than 6 months

3.0
June 2023

iCIMS works fine, but is clunky

Pros

The search functionalities, integration of email and text messages, and efficient management of candidate progress (from application to offer/reject) are noteworthy.

Cons

There's a limitation on the number of attachments for candidate applications/profiles (couldn't add more than 3 documents). In the candidate status section, theres no confirmation, so once you click on a status (like phone screen or interview), it automatically changes. The interface is clunky.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

W

Weronika

Furniture, 101-500 employees

Less than a year

5.0
May 2023

iCIMS Talent Cloud

Pros

One aspect that stood out to me about iCIMS Talent Cloud was its all inclusive set of tools for talent acquisition. It facilitated the entire recruitment process seamlessly. The platform's strong applicant tracking system and user friendly interface made it effortless to handle job postings, track candidate progress, and collaborate with hiring teams effectively.

Cons

One downside I encountered with iCIMS Talent Cloud was the limited customization options for certain aspects of the platform, such as the candidate portal or application forms. Additionally, the reporting and analytics features could have been more advanced, offering deeper insights into recruitment metrics and trends.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kevin

Information Technology and Services, 101-500 employees

More than a year

4.0
May 2023

Works well if you have someone who knows what they are doing

Pros

The level of customization offered by iCIMS is undeniable. You can generate various reports and seamlessly integrate it with almost any other system.

Cons

To make the most of the system, you really need to have a good understanding of how it works. Having an iCIMS admin on staff is almost a necessity.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

S

Stacey

E-Learning, 500+ employees

Less than a year

5.0
April 2023

Great Product

Pros

I appreciate the use of library templates, which makes onboarding a breeze.

Cons

It takes a long time for support to fulfill your requests.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

T

Tiffany

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0
March 2023

iCIMS for Recruiting

Pros

It's very helpful to be able to search for candidates in a specific manner, and iCIMS does an excellent job of facilitating that.

Cons

Some features are outdated, though I have noticed favorable updates recently.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

U

Utkarsh

Information Technology and Services, 500+ employees

5.0
February 2023

Nice Onboarding Experience

Pros

The application tracking feature on the iCIMS portal is quite good.

Cons

I have no complaints, overall it has been a good experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

Meagan

Facilities Services, 1-10 employees

4.0
February 2023

Review of iCIMS Talent Cloud

Pros

The implementation and integration of this product in my company went flawlessly. It's a straightforward yet effective solution that I'm confident we'll continue to use for years to come.

Cons

There's nothing to dislike! This product is excellent!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10