Total 76 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

28%

3

Stars

9%

2

Stars

3%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Michelle

Non-Profit Organization Management, 500+ employees

Less than a year

4.0
July 2022

Could be better

Pros

I rely on ICIMS for the open positions at my organization, and it's convenient to have everything in one centralized location.

Cons

The software feels clunky and is not very intuitive or user friendly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

H

Hiren

Information Technology and Services, 500+ employees

More than a year

3.0
June 2022

iCIMS is average product for Talent Aquisition Team

Pros

There are some valuable features that assist in tracking talent acquisition efforts.

Cons

Setting up email alerts and customization options may require the assistance of a professional consultant.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
May 2022

Okay

Pros

Posting jobs on various platforms is effortless and speedy.

Cons

Searching for candidates can be challenging, as the filters don't work well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
April 2022

A well build applicant management system

Pros

It's a comprehensive talent management system that fulfills the majority of our organizational needs.

Cons

The process of integrating with our standard recruiting tools was time consuming and expensive compared to other options in the industry.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jody

Hospital & Health Care, 500+ employees

More than a year

5.0
January 2022

Icims for hiring

Pros

I appreciate that the software sends me timely email updates about each applicant. These emails are sent from the recruiter to me and also to the applicant when necessary.

Cons

As a person who is frequently on the go, I haven't found a mobile application for ICIMS. Hiring managers should have the flexibility to use their smartphones for on the go hiring and resume review.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Johnathan

Hospital & Health Care, 500+ employees

More than a year

5.0
August 2021

ICIMS Review

Pros

ICIMS enables me to efficiently recruit and find potential candidates.

Cons

As a first time user of the software, it can be quite confusing to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kristen

Veterinary, 1-10 employees

Less than 6 months

3.0
August 2021

Icims review

Pros

I like that all recruitment activities are consolidated within a single system.

Cons

The software can be a bit complicated to use at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
July 2021

iCIMS Applicant Tracking

Pros

One of the standout features of iCIMS is its configurability and the ability to communicate with candidates via text, a functionality not commonly found in other ATS modules. The system allows for effective management of numerous requisitions and candidate activities. The dashboard is an excellent feature that provides users with a quick overview of their data.

Cons

It would be beneficial to increase the character limit for text in order to provide more information to candidates. The candidate experience could be improved by allowing for multiple resumes and cover letters.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rabee

Human Resources, 500+ employees

Less than a year

3.0
May 2021

A Great Tool for Talent Acquistion

Pros

It offers great flexibility in tracking the candidate pool and matching them with specific requisitions. The entire candidate tracking system is highly useful in staying on top of the right talent for our open positions.

Cons

I wish there was a way to receive interview feedback from hiring managers. Additionally, there should be restricted access to candidate information, especially for sensitive details like salary. Providing restricted access to hiring managers would make our job much easier.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J

Jessica

Hospital & Health Care, 500+ employees

More than a year

5.0
April 2021

ICims

Pros

This product is user friendly and helps me keep track of applicants. I particularly appreciate being able to see how many other applications the candidate has submitted.

Cons

I wish there were functions to rate candidates for recruitment, especially for those who reapply after being turned away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Human Resources, 500+ employees

Less than a year

5.0
February 2021

very simple, modern and efficient

Pros

This feature is fantastic for receiving prompt responses from candidates, especially when they are unable to respond via email.

Cons

Sometimes the ICIMS candidate profile doesn't sync properly, requiring logging in to the actual product webpage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jatika

Telecommunications, 500+ employees

Less than a year

5.0
February 2021

iCims Recruit

Pros

What I like most about this software is its ease of use when filling out job applications.

Cons

The feature I like the least about the software is that sometimes it doesn't save the information I enter on a webpage when it closes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Civil Engineering, 500+ employees

More than a year

3.0
January 2021

iCIMS Recruit Review

Pros

This software makes the recruitment and job application process a breeze, especially when multiple companies utilize it. Your information is saved, making the application process even easier. The user interface is simple and seamless.

Cons

The resume importing feature is not as efficient as it could be. Sometimes the software misinterprets job titles, dates, or other details from the resume into the application, necessitating manual input of the information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Dave

Hospitality, 500+ employees

Less than 6 months

5.0
January 2021

Robust but still not fully intuitive

Pros

The software is robust and allows for the completion of all onboarding paperwork before the employee's first shift.

Cons

It still lacks full intuitiveness. For my first job posting, I didn't realize it didn't get posted to external job sites because it required an additional step that was never prompted.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

D

David

Professional Training & Coaching, 1-10 employees

Less than a year

5.0
November 2020

Easy to navigate

Pros

iCIMS Recruit simplifies data entry and job applications. Importing from Word or PDF files is rarely problematic, and editing information is straightforward.

Cons

I haven't encountered any issues with iCIMS Recruit. Among all the applicant tracking systems I've used, iCIMS Recruit is one of my favorites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tingkham

Warehousing, 500+ employees

More than a year

3.0
November 2020

new jobs

Pros

Navigating the software is effortless, and job descriptions are clearly presented.

Cons

I dislike how some companies don't provide details for certain jobs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

D

Danielle

Staffing and Recruiting, 101-500 employees

Less than a year

5.0
October 2020

Icims

Pros

The applicant tracking system is invaluable in my day today work. ICIMS does an excellent job of tracking resources from start to finish, including onboarding. I can monitor my employees' progress at every step.

Cons

I don't have any cons for the tool as I find it very user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
October 2020

Great way to interact with Candidates

Pros

It seamlessly integrates with multiple systems through the Chrome Extension.

Cons

It's not always easy to update or add campaign functionality without creating a new campaign.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

V

Vinayak

Financial Services, 500+ employees

Less than a year

4.0
September 2020

Great recruitment suite

Pros

It offers valuable features like TextRecruit, which facilitates easy communication with candidates. The software also provides an automated way to store candidate information.

Cons

Some features are more difficult to navigate, such as generating analytical reports. It requires training for a new user to effectively use the software.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

S

Stephanie

Retail, 500+ employees

More than a year

4.0
September 2020

Job applications

Pros

It allows for easy uploading of resumes onto the software.

Cons

Every time I upload my resume and log out of the software for a period of time, it gets lost.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6