Total 55 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

7%

2

Stars

4%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

KC
Kimberlee C.

Hospital & Health Care, 51-100 employees

More than a year

5.0

Helps motivate applicants, easy messaging

Pros

The software helps me find employees and actually motivates candidates to submit applications. Messaging through it is also pretty simple and fast and I love using that feature to pre-screen and filter out applicants who clearly don't meet our requirements.

Cons

We'd really like to see better tools for filtering applicants especially a setting that blocks people under eighteen from applying so we don't waste time on age-ineligible candidates.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

HL
Hunter L.

Hospitality, 101-500 employees

Less than a year

5.0

Easy team collaboration, steady applicants

Pros

Indeed for Employers makes it easy for teams to work together on hiring. The interface is alos user-friendly, pricing is fair and we get a steady flow of applicants. In hospitality that is an industry known for being hard to recruit for we have consistently filled our roles using Indeed.

Cons

Setting up sponsorships can be tricky as it is easy to accidentally pay for too much time or overspend. Also the controls for skipping or canceling sponsorships are not very clear so I ended up handling all sponsorships myself instead of letting hiring managers manage them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

LC
Louise C.

Marketing and Advertising, 101-500 employees

More than a year

5.0

high-quality candidates, flexible pricing

Pros

It draws high-quality candidates, offers flexible pricing and lets me target applicants while setting budgets for each role and location.

Cons

The campaign setup is confusing and I often need help from an account manager to confirm we have configured everything correctly. Also the billing is limited and does not suit us because invoices can only be delivered in a single format.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AY
Andrew Y.

Information Technology and Services, 1-10 employees

Free Trial

4.0

Easy posting, great organizing tools

Pros

Posting jobs is easy now and my dashboard has great tools for organizing applicants. Overall Indeed always delivers strong results and saves us a lot of time during hiring.

Cons

We occasionally come across applicants who don't match the listed qualifications or who unintentionally submit multiple applications.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

DM
Danielle M.

Hospital & Health Care, 51-100 employees

More than a year

5.0

Great for talent hunting

Pros

The tool is great for finding new talent. Also it is very user-friendly, packed with features and shows stats for active jobs.

Cons

It feels a bit expensive yet I still consider it the best place to locate new hires and to advertise job openings.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

RK
Rebecca K.

Hospital & Health Care, 101-500 employees

Less than a year

4.0

huge audience, easy use, good value

Pros

Indeed reaches a huge audience and is very easy to use. Also applicants can message me and I can send applications back to them. And in my experience, sponsoring posts and creating ads offer good value for the money.

Cons

One improvement I'd like to see is an option to delete messages or move them into folders so I can stay organized for each role. It would also help if job adverts could accept attachments.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

AC
Andrea C.

Non-Profit Organization Management, 51-100 employees

More than a year

5.0

Likes checking applicant status from homepage

Pros

I really like that I can check an applicant's status right from the homepage. In that way, anyone who logs in can quickly see where we are in the hiring process and pick up where we left off.

Cons

My only complaint is that I wish there were more built-in screening options beyond the additional ones we have to buy which is really the sole drawback I can point to.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Information Technology and Services, 51-100 employees

Less than 6 months

3.0

applicant quality is hit or miss

Pros

The software gives my job ads great exposure especially useful when hiring in bulk or for entry-level roles. Posting is also simple and the employer dashboard is easy to use. Moreover built-in screening questions and messaging help me shortlist candidates faster and more effectively.

Cons

However I do find the quality of applicants can be hit or miss and I often get a flood of irrelevant or underqualified resumes. Also the targeting and filtering tools feel more limited than newer recruiting platforms I've tried. Plus if I boost listings with paid promotion, costs can climb quickly and there is no clear ROI tracking to justify the spend.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

6

JS
joyelle s.

Accounting, 1-10 employees

Less than a year

3.0

has gone down recently

Pros

It lets me ask pre-screening questions so I can quickly filter out unsuitable candidates. And it also offers lots of useful functionality.

Cons

Lately I have noticed it's not following the qualification rules I set up and I am not sure if it's a bug.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

5

A
Anonymous

Veterinary, 1-10 employees

More than a year

5.0

Most dependable hiring site

Pros

Indeed to be is the most dependable hiring site I have used so far, covering everything from searching candidates to offering suggested matches for open roles.

Cons

What I dislike most about it is how expensive it can become over time especially frustrating when you pay increasingly higher fees but still end up without a strong, hireable candidate to show for it.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

9

Functionality

9

A
Anonymous

Construction, 11-50 employees

Less than a year

5.0

Simplified communication and tracking

Pros

For our team, Indeed has really simplified communicating with applicants, going through resumes and keeping track of every person who applied to our current job posting.

Cons

Overall the tool is easy to use but the color scheme sometimes makes it difficult to tell which candidates I've already clicked on or reviewed. Sill this hasn't caused any major problems.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

MR
Martin R.

Construction, 11-50 employees

More than a year

5.0

Gets 50+ applicants

Pros

My job posts get a lot of exposure as I often get over 50 applicants right away. It is also easy to review each one and decide who's qualified.

Cons

I have noticed that job posts can get buried quickly unless I update them often or pay to promote them.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

JL
Judith L.

Automotive, 1-10 employees

Less than 6 months

5.0

responses come quick

Pros

I can tell an applicant's attitude within a few days of hiring. Also responses come quickly and smoothly and I have found their support helpful too.

Cons

It's a bit expensive so I am careful about using it especially if I do not plan to invest much. Still it does save me time.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

JM
Jake M.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Go-to platform, reliable and efficient

Pros

Let me tell you that I have used Indeed for all my hiring and it's been a great experience. The site is also easy to use and posting jobs is simple too. As right after I post, I usually get a strong batch of applicants. Plus built-in tools make it easy to filter candidates, message them and track where each one is in the process. I also really like that it gives me access to a wide range of candidates from entry-level to experienced pros and I can adjust listings anytime. The dashboard and messaging save a lot of admin time and customer support has always been quick to help. Overall it is my go-to hiring platform. Moreover it is reliable, efficient and has made recruiting much easier. I'd recommend it to any employer looking for quality candidates without the hassle.

Cons

Sometimes I get a huge number of applications and not all of them are a good fit. But I'd rather have too many candidates than too few. As its filtering tools help me sort through them quickly and make the process much easier.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

LS
Lisa S.

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0

highly qualified candidates

Pros

The software is very user-friendly and it's widely recognized. Also using Indeed has allowed me to consistently locate highly qualified candidates for our openings.

Cons

There are not any major drawbacks I can point to about the software. As I feel the fee structure is fair and it offers the adaptable pricing options I require for different hiring needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10