Veterinary, 51-100 employees
Less than a year
“immediate access to matching candidates”
Pros
One thing I really like is that right after I pay I can immediately see high-quality candidates whose resumes match my job description. It saves so much time and connects me with the right people instantly.
Cons
So far I have not found any drawbacks as it consistently pulls together high-quality responses for my company and the role I'm hiring for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 1-10 employees
Less than 6 months
“incredibly user-friendly, helps hire quickly”
Pros
For my small business I have found Indeed to be an incredibly user-friendly platform that helps me hire quickly. Plus creating and publishing a job post only takes a few minutes and even when I use a free listing I still received a surprisingly high number of leads!
Cons
Sometimes I do not receive email alerts when an applicant applies so I end up having to log into the site and go through applications manually to make sure I contact everyone who showed interest which can be pretty inconvenient at times.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Construction, 51-100 employees
Less than a year
“Useful platform & easy posting”
Pros
I have turned to Indeed to help hire employees for my business and overall it has been a pretty useful platform. Posting job listings was easy to do and before long I began getting a good number of applicants. That made the hiring side of things less of a headache and saved me time compared with other methods I've tried in the past. Naturally some candidates were a much better fit than others but the software still delivered a reliable pool to choose from. So yes I'd recommend it to employers wanting to streamline their hiring process.
Cons
Quite a few applicants did not fully match the job's requirements so I ended up spending extra time sorting through resumes and eliminating unsuitable candidates.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hospital & Health Care, 51-100 employees
More than a year
“simplifies hiring process”
Pros
As an employer I like being able to browse every applicant and make changes to job descriptions whenever necessary which simplifies our hiring process.
Cons
Honestly there isn't much about this platform that bothers me. As I find it really easy to use and I like that it receives regular updates to keep things running smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 51-100 employees
More than a year
“price increases and access is harder”
Pros
One thing I really like is the resume database. As it's honestly the only feature I find genuinely useful. And when I have to do deep recruiting and proactively reach out to candidates to fill open roles, that database lets me search for people everywhere who have the experience I'm seeking.
Cons
Lately I have noticed the price keeps increasing and it's becoming progressively harder to access what I actually want.I've been using it for recruiting for over ten years and their improvements haven't improved my experience. I honestly preferred the old basic version.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
7
Functionality
7
Hospital & Health Care, 500+ employees
More than a year
“Makes job hunting easy”
Pros
Indeed makes job hunting easy. I found my job at Penn Highlands through it in December 2022. I also liked that I could filter for full-time work and preferred shifts which made my search more focused. I still work there today though I have since moved to a different role within the organization.
Cons
To be honest what bothers me most about Indeed are the scam job listings that sometimes slip through onto the site. I always try to stay vigilant when using it because while many postings are genuine, a number are fraudulent so you really need to double-check and exercise caution before applying.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Real Estate, 51-100 employees
Less than a year
“Primary way to bring in applicants”
Pros
It has become our primary way to bring in applicants directly. Also the employer dashboard is pretty easy to navigate and I like that we have a specific Account Manager to handle any questions. And because it is such a recognized jobs site, it consistently draws a healthy volume of candidates.
Cons
Lately it feels like every job we post has to be promoted as a sponsored listing before we start getting applicants. When hiring ramps up, those sponsorship fees add up quickly and can become quite costly for us.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Airlines/ Aviation, 101-500 employees
More than a year
“Found support and workflow amazing”
Pros
I found customer support, ease of use, recruitment workflow and the user access portal very useful and amazing.
Cons
We did not have many complaints but what we liked least about it was employee management and connection reliability.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Automotive, 11-50 employees
Less than a year
“easy start but applicant quality dropped over time”
Pros
Getting started was not a problem and initially my team and I received several high-quality leads through the service but sadly none of those prospects actually worked out in the end.
Cons
Over time, the quality of applicants went down. Amd even though the job listing stayed up, more and more underqualified people started applying.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
5
Functionality
4
Machinery, 11-50 employees
Less than a year
“Taps passive candidates but has billing errors”
Pros
For our hiring needs I lean on this platform not only to post open roles but also to pull up resumes from people who are currently employed or casually exploring opportunities. Overall I find it really useful that I can tap into passive candidates and that the system connects directly with our applicant tracking setup which simplifies moving candidates through our process.
Cons
Recently I got an email on 1/14/26 that claimed both of my subscriptions were going to renew on January 17, 2026 for a combined total of $551.20 and that kicked off a frustrating experience. I actually only have one subscription and it has been paused since 12/17/25 with a $0 balance so the notification made no sense. Even if that single subscription were active, the correct renewal amount would be $127.20, not the inflated figure I was sent. When I called support, I was told those billing messages are automated which honestly did not made sense to me and felt dismissive. And I was verbally assured I wouldn't be charged but now I have to monitor my credit card account closely to make sure no mistaken charges appear. On top of that, when I am logged into my account and my subscription is paused, the system shouldn't automatically open a new subscription just because I want to view a resume but it should ask if I want to reactivate. That behavior forced me into another call with customer service and more vigilance over my billing. All of this makes it obvious that those automated emails aren't accurately reflecting what's actually happening in my account, even when I am signed in.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
3
Functionality
7
Machinery, 51-100 employees
More than a year
“search without recruiting firm costs”
Pros
With Indeed I was able to search for new applicants without paying the huge expense that a recruiting firm would charge.
Cons
Although the platform clearly shows how well candidates match a job I personally wish it would prevent them from applying when they are not a good fit.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Transportation/ Trucking/ Railroad, 11-50 employees
More than a year
“Helpful tenstreet integration”
Pros
Indeed was very helpful for posting jobs. And through its Tenstreet integration, we were able to connect with the best candidates more easily.
Cons
Well I am not sure how much this one is at fault versus the industry overall but the job market has clearly changed. I think digital platforms are partly to blame as they often create confusing steps, dead ends and friction for both employers and job seekers.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Chemicals, 11-50 employees
More than a year
“Consistently find high-quality candidates”
Pros
What my team and I like most about it is that we consistently find high-quality candidates through the platform.
Cons
I did have an issue with how pricey the service felt. Since we only needed it to recruit one or two people, the fees seemed rather steep for our family-owned small business making it tough to justify the expense.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
9
Education Management, 1-10 employees
More than a year
“broad opportunities match my background”
Pros
It offers a broad selection of job opportunities that match my background and interests. Relevant positions show up in my inbox on a regular basis which makes browsing easy. I also like that employers have the ability to review and compare applicants qualifications side-by-side.
Cons
It can pull in a much wider pool of candidates and often that includes people who aren't truly qualified or genuinely interested in a specific job opening.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 11-50 employees
Less than a year
“Pulls jobs from a huge range”
Pros
I've noticed that Indeed pulls together job posts from a huge range of companies and sectors so I get to browse a broad spread of roles and opportunities.
Cons
There is a lot of competition because the site is so popular. Many jobs get flooded with applicants which makes it harder to land the more sought-after positions.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Health, Wellness and Fitness, 11-50 employees
More than a year
“easy setup, great support and screening”
Pros
Setting up an account on Indeed was very easy. The background info it gives before I meet a candidate makes screening faster and simpler. I have also been impressed with their support as they don't just fix technical issues, they help me improve search settings, get better candidate matches and make the most of my budget.
Cons
I wish automatic replies could be set up more flexibly so they only go out under specific conditions I choose.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Transportation/ Trucking/ Railroad, 11-50 employees
More than a year
“provides free tier to try before paying”
Pros
There is a free tier letting our team try it out and see how it works before we have to pay for a month to post one of our job listings.
Cons
candidates often dislike having to click through it only to end up in our IntelliApp via TenStreet which seems to create friction in the application process
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Hospitality, 1-10 employees
More than a year
“Speeds up hiring”
Pros
The platform brings in a large number of applicants and speeds up our hiring process and it tries to match candidates by scanning resumes for keywords that align with the role.
Cons
Nothing major but I wish I had greater control over the screening process. For example, enforcing that applicants actually read the job description before applying or requiring prescreening questions before they submit applications.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Consumer Services, 1-10 employees
More than a year
“Well-designed and offer top-notch support”
Pros
Indeed is well-designed and very user-friendly and it is easy to navigate too. Also the pricing feels fair, plus customer service has been absolutely top-notch.
Cons
Honestly I don't really have many complaints. The only drawback I've noticed is that the app can sometimes crash and requires a reset. But overall it's been a great experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Child Day Care Services, 1-10 employees
Less than 6 months
“Large applicant pool with prescreening questions”
Pros
We like the large pool of applicants and the easy to use interface. Plus I can set prescreening questions so only qualified candidates move forward. And I have not needed customer support but I do get a notification every time someone applies. It is also easy to track who I've messaged and who has started an application.
Cons
The platform brings in many applicants and even underqualified people still slip through the filters. The cost is also high for a small business like ours. So we chose the lowest tier but got a good number of suitable candidates.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
