“simple navigation with locked settings”

Pros

The navigation is very simple and I actually love the bright pink color scheme! Would totally recommend this.

Cons

I can't even update my own phone number for password resets without asking an admin. It's a real problem especially if I need help after hours.

“RPT Review - isolved HCM”

Pros

I really like Isolved's functionality, however, I believe there's still room for improvement in making timekeeping more relevant.

Cons

The Time Off Requests feature poses some challenges for me when it comes to review and approvals.

“Easy to use as an employee”

Pros

I'm impressed by how easy it is to clock in, track work weeks, and manage PTO or sick time in real-time. It's self-explanatory and user-friendly.

Cons

Sometimes, there's a bit of sluggishness and loading issues when I clock in and out.

“iSolved help support is great”

Pros

Kudos to iSolved for its effective communication, intuitive interface, and the helpful support provided by the staff.

Cons

I haven't encountered any specific issues and my overall experience has been OKAY.

“Great reports with tricky payroll entry”

Pros

I can pull all my reports and data right from the portal which is so helpful. The work class section has tons of tracking options and setting up payroll rules for prevailing wage jobs is no sweat. The coolest part? The team built me a custom WH-38 payroll report exactly how I wanted it and they did it super fast.

Cons

Entering payroll can be a bit tricky. The whole process just isn't as simple as I'd like it to be.

“user friendly but often freezes”

Pros

I found it really easy to use and I was totally new to this kind of system. Everything just makes sense and is where you'd expect it to be so I'm not wasting time searching for stuff.

Cons

sometimes the system just freezes up on me or refuses to load altogether.

“simple tracking with many features”

Pros

Tracking days and handling payroll is so simple. Getting help is easy too. There are a ton of features to check out and I love how it connects everything for admins and employees, makes the whole workflow smooth.

Cons

Nothing really bothers me about this platform. I can't point to any major issues that need fixing.

“a game-changer with confusing parts”

Pros

Managing employee profiles has been a game-changer especially for quick hires and storing onboarding docs. The time tracking is spot-on for payroll and the reports are so easy to run and review, whether it's for the month, quarter or year.

Cons

some of the functions are confusing and we've never even figured out what they're for. Also setting up permissions for employees to manage their teams is way more complicated than it should be.

“Feature-rich despite high cost”

Pros

It is packed with features but was still easy to set up. The interface is clean and nice to look at which makes using it every day pleasant. Customer service has been great the few times I needed them. The best part is how well it connects with our other software.

Cons

The cost is pretty steep and it takes forever to export reports.

“easy to use with amazing reps”

Pros

isolved is a easy to use. So glad I don't have to deal with paper or time cards anymore! And the account reps are amazing whenever I need help.

Cons

Nothing comes to mind that bothers me about this platform.

“quick support and a handy portal”

Pros

The support team is quick to respond and always so professional and helpful. The portal itself is very handy and easy to get around.

Cons

I haven't found anything to complain about so far!

“Flexible reporting!”

Pros

Using the portal, I'm able to access all my reports and data in one place which makes life a lot easier. The work class area includes numerous tracking features and configuring payroll rules for prevailing wage projects is pretty simple. What stood out most was having a WH-38 Certified payroll report custom-built to match my exact requirements, the team put it together fast and it worked exactly how I needed.

Cons

Entering payroll details can feel a little difficult at times and I think the user interface could be made significantly more easy to align that part of the workflow.

“Simple to learn but sometimes freezes”

Pros

Its very simple to use even though I'm unfamiliar with these systems. The layout is interactively arranged and grouped, so finding what I need doesn't take ages.

Cons

Occasionally the app locks up on me or simply refuses to load altogether.

“Easy tracking!”

Pros

I really like how easy it makes tracking days and managing payroll details, it's simple to use. Using customer support is also issue-free and clear. There are so many features to try out and I find the integration between admin and employee systems keeps everything running smoothly and makes workflows much more efficient.

Cons

Honestly, I don't have any complaints about this platform. I can't think of any significant problems that need fixing right now.

“Simple Staff Management Solution”

Pros

I've found keeping employee profiles in this system really useful, it speeds up bringing people on board and gives us a reliable place to store documents during onboarding. The time-tracking tool is solid for running payroll and I value how easy it is to pull clear reports when I look over our monthly, quarterly and yearly figures.

Cons

There are a few features in the software that confuse me. we've never quite been able to work out their purpose. On top of that, when I try to configure permission levels so each client's staff can run their own teams, the process ends up being unnecessarily complex and more time-consuming than it should be.

“Rich in features”

Pros

I'm really struck by how packed with features it is while still being easy to roll out. The interface feels tidy and attractive, so using it day-to-day is comfortable. I've found customer support dependable whenever I reached out for assistance. One thing I especially appreciate is how easily it ties into our other software tools.

Cons

It's expensive, in my opinion and I find that generating and exporting reports drags on far longer than it should.

“Simple system with great help”

Pros

using the system is easy and I'm really grateful that I no longer have to handle paper forms or punch time cards. Whenever I run into something, the account representatives are always super helpful and quick to assist.

Cons

I can't think of anything about this platform that bothers me.

“Quick and friendly team”

Pros

I've noticed the support team gets back to me fast and they always stay professional and genuinely helpful. The portal's interface feels very user-friendly and is simple to move around and find what I need.

Cons

So far, I genuinely can't think of anything worth complaining about.

“top-notch help”

Pros

Help I get is just top-notch. Everyone I've worked with in different departments has been fantastic.

Cons

Finding answers for anything beyond my basic daily tasks is really frustrating. There's not much guidance so I end up having to ask for help way more than I'd like to.

“all my pay stubs in one place”

Pros

I love having all my pay stubs in one place. Customer support is reliable and it connects with other systems without any issue.

Cons

I can't really think of anything negative to say. Everything seems useful and well-designed for what I need.