“Buyer beware”

Pros

iSolved has been a significant improvement over manual time-keeping, and it serves as a decent entry-level option.

Cons

I've had difficulties with system termination, limited reporting features, and unexpected fee increases.

“iSolved Feedback 9/30/33”

Pros

The reporting functionality is robust but creating simple queries can be more complex than expected. Customizability of columns in the Employee Management screen along with the ability to save custom views is desired for enhanced usability.

Cons

The Share and Perform reports are noted for lacking system expertise in support.

“Easy to use but powerful”

Pros

The ease of use and quick processing of iSolved are highly appreciated. It efficiently handles various payroll tasks tax filings wage garnishments direct deposits PTO tracking and benefits. The system's user-friendly nature allows employees to access and manage their information independently while the customer service is praised for its responsiveness and assistance.

Cons

Some challenges include occasional difficulty in receiving callbacks especially with the system's extensive functions which may require searching for specific features.

“iSolved Cares!”

Pros

iSolved's customer service is acknowledged for its excellence and attentiveness. The software is deemed easy to use across multiple EINs and its responsiveness to customer needs and industry trends is highlighted.

Cons

Improvement is suggested for enhancing storage and organizational capabilities in Share and Perform resembling a true intranet.

“ISolved tool is unique”

Pros

The user-friendly nature of iSolved is emphasized allowing customization for unique pay structures within a company. The availability of preset reports and the option to create custom reports contribute to its overall ease of use.

Cons

Glitches related to third-party payments have occurred but were promptly addressed by iSolved.

“3 thumbs up”

Pros

Ease of use along with helpful tools videos and university resources is commended for enhancing the navigation experience within the system.

Cons

No flaws have been found in the system according to the user.

“Do the job”

Pros

The availability of comprehensive information within the system is appreciated for facilitating various tasks.

Cons

Some users find the system a bit complicated expressing a preference for a simpler interface.

“I Love iSolved!”

Pros

iSolved People Services is lauded for its easy implementation and customization covering payroll processes online time cards employee self-service and onboarding for new employees.

Cons

Despite the system's extensive customization options users express a desire for more information on available features and occasional glitches in the employee adaptive experience app are noted.

“isolved is straightforward to use”

Pros

The system's ease of use visual clarity and straightforward navigation are commended for creating a user-friendly experience.

Cons

Generating desired reports is not always straightforward presenting a challenge for users.

“I Solved Review”

Pros

iSolved is acknowledged for its ease of use and navigation contributing to a positive user experience.

Cons

Saved columns in certain views do not consistently remain when revisiting indicating a need for improved system stability.

“Offers great value for money”

Pros

The overall ease of use and the value for money provided by iSolved are highlighted as positive aspects.

Cons

Navigation within the system is perceived as somewhat unorganized requiring users to locate screens effectively.

“Plus points of isolved”

Pros

Customer service website interface and overall user-friendliness are identified as positive attributes of iSolved.

Cons

When uncertain users often reach out to customer support for assistance.

“Previous iSolved employee now iSolved admin”

Pros

Ease of managing payroll and intuitive self-management for employees are cited as positive features.

Cons

The inability to self-manage taxes and other aspects of client setup is identified as a source of frustration.

“Love this HRIS!!”

Pros

The system's robustness and user-friendly design are praised for simplifying various tasks.

Cons

The absence of a built-in expense feature is mentioned as a potential improvement.

“iSolved for Payroll”

Pros

iSolved is commended for its user-friendly approach efficient payroll processing and the ability to run reports easily.

Cons

Challenges in reaching customer service along with fees for changes or updates are highlighted as drawbacks.

“Platform with a lot of great features”

Pros

The platform's overall ease of use and the availability of training resources contribute to a positive user experience.

Cons

Some features require changes across multiple screens and sections suggesting a desire for a more consolidated and streamlined structure.

“Isolved Saves Time”

Pros

iSolved is considered simple and streamlined for daily use with available customer service support.

Cons

Continuous updates are noted with the user expressing difficulty in keeping up with added features.

“Just ok! need improvements in so many areas”

Pros

The applicant tracking ability and the desire for additional customization options are expressed as positive aspects.

Cons

Limitations in customization options for document subcategories and divider tabs are mentioned along with a need for improved workflow and reduced logins.

“Solid and reliable software”

Pros

The system's ease of use and accessibility for employees particularly during onboarding are highlighted positively.

Cons

The inability to customize menus and certain features is identified as a drawback.

“isolved solves our HR issues”

Pros

iSolved is recognized for being easy to use and providing a variety of reports for efficient payroll-related work.

Cons

Tax-related issues and resolution time have caused frustration over the years.