isolved HCM Reviews

“Isolved is one and only

Pros

Ease of use and great customer support during setup and training are noted as positive aspects.

Cons

No downsides are reported and the system has performed well as expected.

“User friendly!

Pros

iSolved's consistency once learned and the helpfulness of the implementation team are acknowledged.

Cons

The user reports no complaints and easy access to needed documents.

“I love isolved

Pros

The software's ability to automate tasks especially tax compliance and reporting is considered positive.

Cons

The user wishes the self-time reporting feature were free.

“Isolved Solutions that don't break the bank

Pros

The customization options and affordability for small businesses are noted as attractive features.

Cons

Time zone differences between the user and support team members are highlighted as a potential issue.

“Overall great product!

Pros

The value of the direct deposit feature and the convenience of accessing pay stubs in one place are praised.

Cons

Improved visibility of PTO history and a smoother employee onboarding process are suggested.

“Review of iSolved

Pros

The software's overall ease of use and the availability of educational resources are recognized.

Cons

Challenges in editing timesheets and the need for multiple edits are noted.

“After three other payroll providers - I am sticking with iSolved

Pros

iSolved is praised for its user-friendly nature customer-friendly approach and ongoing support as a partner.

Cons

No specific negative aspects come to mind indicating overall satisfaction.

“Review from Bristol

Pros

The product's ease of use and the usefulness of its various reports are highlighted positively.

Cons

No significant issues are reported and the software accommodates payroll processing needs.

“iSolved For Multi-Taskers

Pros

iSolved's consistency once learned and its suitability for multitasking are acknowledged.

Cons

Assistance from customer service is needed for tasks and a more user-friendly approach is suggested.

“Great experience

Pros

The helpfulness of the implementation team and the ease of using the software are noted as positive aspects.

Cons

Implementation challenges for timesheets and block schedules are noted.

“iSolved is a versatile tool

Pros

The versatility of iSolved serving as a one-stop-shop for HR and payroll needs is praised.

Cons

Implementing new products is identified as a major challenge requiring months to become fully operational.

“It is excellent!

Pros

The versatility of iSolved in timekeeping payroll and additional features is appreciated.

Cons

Occasional glitches in password recognition and time-sensitive issues are mentioned.

“Horrible customer support

Pros

The user expresses dissatisfaction with poor customer service providing a negative viewpoint.

Cons

The requirement for all fields to be filled in is questioned by the user.

“Excellent Customer Service

Pros

iSolved is commended for its ease of use and the availability of dedicated customer service representatives.

Cons

Suggestions for increased functionality and customization on the website are made.

“Time Tracking

Pros

The initial ease of use web browser/mobile capabilities and clock-in features are noted as positive aspects.

Cons

Occasional timeouts during mobile clock-ins and login recognition issues are reported.

“Good customer service

Pros

The user-friendly online system and its ease of use and learning are highlighted positively.

Cons

Entering hours for payroll is perceived as having multiple steps but becomes easy with training.

“Love it.

Pros

The flexibility of iSolved is appreciated allowing for customization to meet specific needs.

Cons

The user feels overwhelmed by the abundance of reports suggesting the need to organize them for better usability.

“Painfully difficult

Pros

iSolved provides a comprehensive solution for employee timekeeping and payroll streamlining processes.

Cons

iSolved is criticized for its lack of intuitiveness complicated features odd verbiage hidden buttons and a non-user-friendly onboarding process. The user expresses frustration with the software's lack of alignment with user and managerial perspectives.

“Search feature is awesome

Pros

The search feature is commended for its usefulness and integration with various providers adds to the software's appeal.

Cons

The desire to easily create custom reports is expressed as a wish.

“Kabel I Solved Payroll

Pros

The user finds iSolved very user-friendly especially in processing payroll with quick assistance for special runs.

Cons

A straightforward positive feedback is given stating the user is very happy with iSolved.