isolved HCM Reviews

“isolved software review

Pros

No information is provided as the user was not part of the company during a specific time.

Cons

Improved communication of updates and training for new users are recommended for better user experience.

“Good system to use

Pros

The software's user-friendliness is highlighted making the verification of time cards and payroll processing a smooth process.

Cons

The user suggests room for improvement in the report generation especially in using the report writer.

“It is what i needed

Pros

iSolved is commended for performing all necessary tasks effectively.

Cons

Implementation and testing of carrier feeds are considered time-consuming due to contracted templates through another company impacting customization.

“Payroll Services/Benefits Management

Pros

The user praises the website's user-friendliness and smooth navigation with easy access even from home.

Cons

The user cannot think of any issues with iSolved.

“Ease of Use

Pros

Self-service features are considered easy for employees to use.

Cons

The report writer is criticized for not being user-friendly unless used more frequently.

“iSolved is great!

Pros

The platform's ease of use and straightforward navigation are mentioned as positive aspects.

Cons

The inability to reprint payroll checks is highlighted as an unhelpful feature.

“help desk and software

Pros

The staff is recognized for their helpfulness although some challenges with the mobile app installation are noted.

Cons

Difficulty in installing the phone app is noted with emphasis on the importance of easy installations for employee satisfaction.

“Good Software with Great Service

Pros

The user expresses satisfaction with the level of customer service and prompt solutions.

Cons

The user is unsure about their least favorite feature of iSolved.

“Feedback from Michele

Pros

iSolved is valued for providing a unified system for time and employee payroll processes.

Cons

A recommendation is made for better communication and coordination between different divisions within iSolved.

“One of the Best Payroll Products We've used

Pros

The software's user-friendliness and consolidation of tasks are appreciated reducing the need for multiple logins.

Cons

The report writer is mentioned as potentially confusing at times.

“iSolved offers ease of use

Pros

Most features are described as easy to use with the ability to run and customize reports.

Cons

Some features are reported to work inconsistently with delays in error fixing.

“Let iSolved hold your Hat!

Pros

iSolved's flexibility to handle diverse employer situations and continuous improvements are highlighted catering to various HR needs.

Cons

While acknowledging past deficiencies in customer support and training the user notes significant improvements based on client feedback and praises iSolved's commitment to enhancement.

“Ease of use and robust features

Pros

iSolved is acknowledged for managing payroll and HR workflows effectively in one program.

Cons

The user cannot think of anything negative and expresses satisfaction with the current features in use.

“iSolved is a wonderful product!

Pros

The user appreciates the simplicity and accuracy of transitioning to iSolved with positive experiences with iSolved University and customer service.

Cons

The employee self-service portal is noted as difficult for some employees with varying computer skills.

“Solid Option for Benefit Administration

Pros

iSolved is praised as a solid option for benefit administration offering simple navigation and claim creation.

Cons

Challenges with claims processing are highlighted and the desire for better access to claim status and processing information is expressed.

“isolved is helpful in many ways

Pros

The software's ease of use and helpful search bar for reports are mentioned as positive features.

Cons

The user finds no problems with the software and describes it as great.

“Human Resource Administrator

Pros

Onboarding for new employees and quick information retrieval are highlighted as positive aspects.

Cons

Adjustments are considered difficult especially if they deviate from the norm.

“From an isolved supporter :)

Pros

The user had positive experiences with the implementation and customer service teams during the adoption of various iSolved modules.

Cons

The user has no issues to report at the moment appreciating iSolved's continuous improvement philosophy.

“iSolved is quality HRIS for small to mid-size business(es)

Pros

Automation ease of access for employees and reporting capabilities are noted as positive features.

Cons

The absence of test employees and a test environment for administrators is noted as a drawback.

“ISolved continues to evolve!

Pros

iSolved is recognized as easy to navigate for end-users and client administrators with ongoing learning opportunities.

Cons

The software is commended but there is room for improvement in direct client account management especially in providing visibility to submitted tickets/cases.