isolved HCM Reviews

“Still learning and working through processes

Pros

Integration is described as easy with a few exceptions regarding expected inclusions.

Cons

The complexity of setting up shifts rules etc. with many steps is noted as confusing and time-consuming.

“Excellent Software!

Pros

The payroll and timekeeping functionalities are considered impactful allowing the company to focus on other aspects of its operations.

Cons

The user suggests more notifications and structural improvements in the reporting feature.

“Isolved Solutions!

Pros

Time off tracking is highlighted as the most impactful feature for the user's company offering transparency.

Cons

Issues with timekeeping such as clocking in problems and double punching are reported.

“Enjoy using iSolved

Pros

The user commends iSolved's report quality and the ease of requesting custom reports.

Cons

Initial challenges in figuring things out are mentioned but the user is currently satisfied with team support.

“Easy to learn

Pros

The platform is described as clean smooth and easy to figure out with prompt assistance from the support team.

Cons

Delayed support and follow-up especially for tax-related issues are noted and there is a desire for a support center for employees.

“Del Conte's Landscaping

Pros

Positive feedback is provided for customer service.

Cons

The absence of Spanish language support and issues with policies and app functionality are reported.

“Effective human resource software

Pros

iSolved is praised for being very user-friendly although locating specific features may pose a challenge at times.

Cons

The user suggests more areas for company-specific information uploads.

“Easy accurate and dependable

Pros

The software is acknowledged for its ease accuracy and comprehensive capabilities in tracking and paying employees.

Cons

No cons are found and the user praises the helpfulness of customer service.

“iSolved functions are great!

Pros

Ease of use functionality and regular updates contribute to the positive experience with iSolved.

Cons

The report writer is considered tricky at times.

“Quarterly Review

Pros

The user appreciates the ease of benefits administration and the onboarding tool.

Cons

No features are disliked by the user.

“Good product easy to process a payroll

Pros

The software's ease of processing payroll and user-friendly reporting are highlighted.

Cons

Difficulty in tracking time off due to non-calendar year tracking is reported.

“Decent Software But Can Use a Little Work

Pros

The user appreciates iSolved's flexibility in data input from various sources and its privacy-focused communications portal.

Cons

The mobile app is criticized for occasional crashes and a confusing overall layout with too many clicks needed for navigation. Long wait times for customer service are also noted.

“iSolved has some work to do

Pros

The inventive name is mentioned as a positive aspect especially for accountants.

Cons

Too many clicks and a lack of easy links from email notifications are reported as issues.

“Unresponsive most of the times

Pros

The cloud-based nature and quick hire tab are highlighted as positive features.

Cons

Management responsiveness software glitches lack of sizing options and high fees for corrections are highlighted as significant drawbacks.

“iSolved Makes Organizing Easy

Pros

The user loves the ease of navigation organizational options and layout guiding the HR department to best practices.

Cons

While being relatively new to the software the user expresses a need for more time to explore its capabilities through iSolved University.

“Best System Ever!

Pros

Positive feedback is provided for ease of use user ability customer support report writing and payroll processing.

Cons

Difficulty in finding headings is reported but the search function is found helpful.

“NC Customer Review

Pros

iSolved is recognized as a one-stop-shop eliminating the need for multiple vendors for data collection and employee management.

Cons

Screens with multiple functions are considered problematic and the user prefers more screens for completion.

“Amazing Product!

Pros

The user loves iSolved Hire and HCM praising its ease of use and responsive customer support.

Cons

No problems have been encountered with the system so far.

“It does what it should do

Pros

iSolved is considered easy to use with occasional redundancy but high accuracy in payroll processing and report generation.

Cons

The software is considered accurate but may pose challenges for new users requiring training for effective navigation.

“Not an intuitive program but good functionality

Pros

Customer support and software customization are highlighted as strengths aiding in effective employee detail tracking.

Cons

Inconsistencies in the app login difficulties and occasional staff punch errors are reported but support is commended.