“iSolved is great!”

Pros

The platform's ease of use and straightforward navigation are mentioned as positive aspects.

Cons

The inability to reprint payroll checks is highlighted as an unhelpful feature.

“help desk and software”

Pros

The staff is recognized for their helpfulness although some challenges with the mobile app installation are noted.

Cons

Difficulty in installing the phone app is noted with emphasis on the importance of easy installations for employee satisfaction.

“Good Software with Great Service”

Pros

The user expresses satisfaction with the level of customer service and prompt solutions.

Cons

The user is unsure about their least favorite feature of iSolved.

“Feedback from Michele”

Pros

iSolved is valued for providing a unified system for time and employee payroll processes.

Cons

A recommendation is made for better communication and coordination between different divisions within iSolved.

“One of the Best Payroll Products We've used”

Pros

The software's user-friendliness and consolidation of tasks are appreciated reducing the need for multiple logins.

Cons

The report writer is mentioned as potentially confusing at times.

“iSolved offers ease of use”

Pros

Most features are described as easy to use with the ability to run and customize reports.

Cons

Some features are reported to work inconsistently with delays in error fixing.

“Let iSolved hold your Hat!”

Pros

iSolved's flexibility to handle diverse employer situations and continuous improvements are highlighted catering to various HR needs.

Cons

While acknowledging past deficiencies in customer support and training the user notes significant improvements based on client feedback and praises iSolved's commitment to enhancement.

“Ease of use and robust features”

Pros

iSolved is acknowledged for managing payroll and HR workflows effectively in one program.

Cons

The user cannot think of anything negative and expresses satisfaction with the current features in use.

“iSolved is a wonderful product!”

Pros

The user appreciates the simplicity and accuracy of transitioning to iSolved with positive experiences with iSolved University and customer service.

Cons

The employee self-service portal is noted as difficult for some employees with varying computer skills.

“Solid Option for Benefit Administration”

Pros

iSolved is praised as a solid option for benefit administration offering simple navigation and claim creation.

Cons

Challenges with claims processing are highlighted and the desire for better access to claim status and processing information is expressed.

“isolved is helpful in many ways”

Pros

The software's ease of use and helpful search bar for reports are mentioned as positive features.

Cons

The user finds no problems with the software and describes it as great.

“Human Resource Administrator”

Pros

Onboarding for new employees and quick information retrieval are highlighted as positive aspects.

Cons

Adjustments are considered difficult especially if they deviate from the norm.

“From an isolved supporter :)”

Pros

The user had positive experiences with the implementation and customer service teams during the adoption of various iSolved modules.

Cons

The user has no issues to report at the moment appreciating iSolved's continuous improvement philosophy.

“iSolved is quality HRIS for small to mid-size business(es)”

Pros

Automation ease of access for employees and reporting capabilities are noted as positive features.

Cons

The absence of test employees and a test environment for administrators is noted as a drawback.

“ISolved continues to evolve!”

Pros

iSolved is recognized as easy to navigate for end-users and client administrators with ongoing learning opportunities.

Cons

The software is commended but there is room for improvement in direct client account management especially in providing visibility to submitted tickets/cases.

“Still learning and working through processes”

Pros

Integration is described as easy with a few exceptions regarding expected inclusions.

Cons

The complexity of setting up shifts rules etc. with many steps is noted as confusing and time-consuming.

“Excellent Software!”

Pros

The payroll and timekeeping functionalities are considered impactful allowing the company to focus on other aspects of its operations.

Cons

The user suggests more notifications and structural improvements in the reporting feature.

“Isolved Solutions!”

Pros

Time off tracking is highlighted as the most impactful feature for the user's company offering transparency.

Cons

Issues with timekeeping such as clocking in problems and double punching are reported.

“Enjoy using iSolved”

Pros

The user commends iSolved's report quality and the ease of requesting custom reports.

Cons

Initial challenges in figuring things out are mentioned but the user is currently satisfied with team support.

“Easy to learn”

Pros

The platform is described as clean smooth and easy to figure out with prompt assistance from the support team.

Cons

Delayed support and follow-up especially for tax-related issues are noted and there is a desire for a support center for employees.