isolved HCM Reviews

“It is versatile

Pros

The software is acknowledged for its versatility primarily used for payroll with the ability to generate various reports.

Cons

The need for support assistance in changing certain settings is mentioned and the desire for more user autonomy is expressed.

“iSolved is intuitive but implementation posses few challenges

Pros

Transitioning from another system iSolved is viewed as more intuitive and capable of meeting diverse needs.

Cons

Implementation challenges are acknowledged and some training sessions are considered time-consuming and confusing.

“I-Solved Product Review

Pros

Reporting and tracking of hours time and PTO balances are noted as impactful features.

Cons

Punch errors and occasional issues with the app are reported as drawbacks.

“Solid all around

Pros

The time clock feature is praised for its ease of use and overall support and functionality meet the user's needs.

Cons

Integration is reported to be challenging but manageable especially with an early-year switch.

“Successful payroll software implementation

Pros

Positive feedback is provided for the ease of processing bi-weekly payroll reporting features and excellent customer support.

Cons

Difficulty in handling out-of-the-ordinary payroll transactions is noted requiring customer support.

“Good payroll software awesome customer support

Pros

The basic version of the software is lauded for its user-friendliness with add-ons seamlessly implemented and a helpful iSolved University.

Cons

Cumbersome steps in entering time are reported as a minor issue.

“Great Payroll Solution!!

Pros

The user appreciates the ease of use user-friendliness and the ability to handle tasks independently without constant support from the provider.

Cons

We produce specialized reports for our business and their team efficiently creates and integrates them when needed.

“isolved have many great features

Pros

Highlighted features include ease of use functionality centralized employee data and integration of HRIS and payroll in a unified format.

Cons

Learning all the system components takes time but responsive customer service aids in resolving any issues.

“Go with iSolved

Pros

Positive feedback is given for the software's user-friendly and intuitive nature with exceptional customer service support.

Cons

We use SageTime/Proxus for bi-monthly payroll; however we wish the Time & Attendance feature supported this without manual importing.

“Like Heartland Payroll

Pros

The ease of keying in payroll and setting up views is mentioned as a positive aspect.

Cons

Impressed with the benefit platform and excellent customer support.

“Isolved is good but doesn't provide user guidance

Pros

The reporting system's robustness and web-based access for employees are praised.

Cons

Reporting capabilities exist but training on the product is lacking.

“isolved HCM software Review

Pros

Responsive and easy-to-use customer service is acknowledged as a positive aspect.

Cons

Abundant features require extensive learning; video training would be beneficial.

“Outstanding service

Pros

Easy navigation and professional staff are highlighted as positive features.

Cons

No notable concerns were mentioned.

“Great payroll servoce

Pros

Customization responsiveness to issues and cost-effectiveness are emphasized as the best parts of using iSolved.

Cons

Prompt resolution for report issues; occasional delay in report availability.

“RUN!! Poor service & too many errors!!

Pros

A strong warning against using iSolved for payroll is expressed with no positive feedback.

Cons

Transition to iSolved after a company acquisition was a NIGHTMARE! Poor customer service errors in payroll processing and unresponsiveness led to a switch.

“Do not use

Pros

The user expresses dissatisfaction describing the software as complicated and poorly put together.

Cons

Difficulty running reports and employee usability issues.

“Retention is not their strong suit

Pros

While mentioning ease of use accessing and transferring documents back to the company is noted as a potential challenge.

Cons

Expensive overcharged and challenging to transfer records; exorbitant fees for employee record access.

“Best Payroll Experience I have had yet!

Pros

Quick and easy new hire additions along with robust benefits management are highlighted as positive features.

Cons

Navigating the payroll system required more time than with previous providers; user-provided cheat sheet was necessary.

“Great software

Pros

The overall experience with iSolved is described as awesome.

Cons

iSolved app usability is a challenge; online version preferred.

“Do Not Do It - Do your research!!

Pros

The software is considered intuitive but technical issues such as slow screen transitions and non-functional mobile applications are mentioned.

Cons

Slow performance terrible customer service product misrepresentation and inconsistency make iSolved more costly than manual processes.