isolved HCM Reviews

“Good stuff

Pros

Ease of use fluidity and the ability to change tax information easily are highlighted.

Cons

Buggy password experience mentioned with no further complaints.

“Avoid this company. They lie about the functionality and then will not work with you to resolve.

Pros

Older technology not suitable for a modern environment is noted as a drawback.

Cons

Issues with the mobile app's lack of support outdated features and difficulty in canceling the software.

“HORRIBLE customer service

Pros

The user sees nothing outstanding that sets this software apart.

Cons

Strong dissatisfaction with customer service lack of responsiveness and changing client-friendliness.

“Simple and easy to use

Pros

Ease of use and simplicity are praised with the software being considered one of the simplest to use.

Cons

Time punch management difficulties especially after a 13-hour shift cause inconvenience.

“Best online Payroll Software I have used

Pros

Real-time visibility and the ability to catch errors before processing are noted as positive aspects.

Cons

Criticisms of iSolved's customer service attributing issues to its growth and unprofessionalism.

“Isolved paymasters for business

Pros

The ease of use for various purposes including tracking YTD hours and PTO is appreciated.

Cons

Frequent glitches in clocking in and out reported approximately once a week.

“Best Customer Service Around

Pros

The website's ease of use reliability and exceptional customer service are highlighted.

Cons

Encountered challenges in navigating the website initially but eventually found it to be straightforward.

“Poorly designed interface

Pros

No positive aspects are mentioned about iSolved.

Cons

iSolved described as super slow incompatible with smartphones and having a basic layout.

“Nice Product

Pros

Positive feedback is given for ease of use and user-friendliness.

Cons

Request for improved date input format in the software.

“Good Product

Pros

The availability of numerous features is appreciated.

Cons

Report writing difficulties noted expressing the need for seamless integration of payroll and HR data.

“It is a perfect tool in multiple ways

Pros

Intuitive benefit and ACA modules are highlighted.

Cons

Challenges with Time and Labor scheduling reporting and the need for auditing tools.

“iSolved is a great Product

Pros

Easy processing and access from anywhere are mentioned as positive features.

Cons

System bugs post-releases and absence of copy feature during implementation or in Report Writer.

“Compete Employee Life Cycle Tool

Pros

The software is praised for managing the entire employee life cycle.

Cons

Issues with bugs occurring during software releases are highlighted.

“User friendly platform

Pros

User-friendly from a client's perspective is considered a positive aspect.

Cons

Ongoing issues caused by new releases challenging reporting options for small businesses.

“General review

Pros

Ever-changing and evolving features along with ease of use in most areas are highlighted.

Cons

Encountering bugs and shortcomings with some features in development.

“Customer support is A+

Pros

Continuous evolution and ease of use for clients are acknowledged as positive aspects.

Cons

Issues with bugs hardware lack of support and inadequate notification about known problems.

“One of the easiest to use

Pros

Appreciate the unified solution for the employee life cycle and pleased with its user-friendly interface.

Cons

The menu options occasionally pose challenges due to their compact presentation.

“Great product

Pros

The cloud-based platform is highly user-friendly; excited about the upcoming mobile app and Isolved Touch.

Cons

Desire for a more advanced clock system incorporating facial recognition akin to competitors.

“iSolved Product is amazing

Pros

Notable for its ease of use and integration serving as a single system for the employee life cycle.

Cons

Navigation through drop-down menus is perceived as challenging.

“Great and Getting Better All the Time!

Pros

Delighted that employees have a single sign-on for payroll time and benefits with constant feature updates enhancing HR management.

Cons

Mobile capability is deemed weak; the app offers limited options and the website lacks optimization for mobile devices.