Total 1008 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars43%
4
Stars37%
3
Stars13%
2
Stars1%
1
Stars6%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kara
Financial Services, 11-50 employees
More than a year
“good platform it is
Pros
A platform praised for its simplicity easy navigation and all-in-one capabilities.
Cons
Frustration with the reliance on workarounds coupled with limited support and unclear reasons for system issues.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Allison
Law Practice, 500+ employees
More than a year
“Good but simple...
Pros
Employees find the system easy to navigate offering straightforward functionality.
Cons
System administrators face limitations in customization opportunities and express dissatisfaction with customer service's communication on system or compliance issues.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
6
Susan
Financial Services, 11-50 employees
More than a year
“iSolved HCM review
Pros
Recognized for user-friendliness encompassing full HCM features and a commitment to ongoing expansion.
Cons
The user interface is in need of a facelift and the support team is criticized for extended issue resolution times.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Michael
Financial Services, 11-50 employees
More than a year
“Honest review from my side
Pros
Highly user-friendly providing a wide range of options for clients.
Cons
Growing concerns about outdated views extended update durations and customer service response times.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
6
nancy
Mechanical or Industrial Engineering, 11-50 employees
Less than 6 months
“isolved roduct review
Pros
Commended for its ease of use and smooth implementation process.
Cons
Difficulty in accessing all reports readily; a request for a comprehensive list on the University platform is suggested.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Rebecca
Banking, 51-100 employees
More than a year
“It has its pros and cons
Pros
Immediate value observed on the first day of use.
Cons
Instances where class handouts run out before all attendees can receive one.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Polly
Hospital & Health Care, 101-500 employees
More than a year
“iSolved is a User Friendly software
Pros
Payroll processing stands out as the preferred feature from various demonstrations.
Cons
General ledger updates are considered not user-friendly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Yvette
Insurance, 11-50 employees
Less than 6 months
“At iConnect Running My First Payroll....
Pros
iSolved software recommended for new users is user-friendly with iConnect attendance being beneficial for beginners.
Cons
Absence of representative contact information on the Administrator Home Page for assistance.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Rebecca
Hospital & Health Care, 51-100 employees
More than a year
“iSolved HCM software Review.......
Pros
Praised for continuous development offering improved scheduling features customizable reports and enhanced payroll functionality.
Cons
Ongoing development of scheduling features with anticipation for forthcoming improvements.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Jamie
Machinery, 101-500 employees
More than a year
“iSolved HCM Technology Review
Pros
Acknowledged for flexibility easy data import and a user-friendly interface with extensive reporting options.
Cons
Recent experiences of slow or non-responsive customer service to email inquiries coupled with frustration over explaining issues multiple times.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Carla
Logistics and Supply Chain, 51-100 employees
More than a year
“Simple to use software
Pros
Highlighted for its accessibility and ease of use for all employees.
Cons
Critique of slow system updates accompanied by a desire for notifications about them.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
9
Functionality
8
Hailey
Mechanical or Industrial Engineering, 51-100 employees
More than a year
“iSolved HCM is a reasonable HR software
Pros
Admirable for its very easy navigation.
Cons
Challenges in understanding Client Management functionalities expressing the need for more training opportunities.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Veronica
Construction, 51-100 employees
Less than a year
“Ease of Use
Pros
Praised for its comprehensiveness consolidating multiple functions into one accessible location.
Cons
Team members face difficulties resetting passwords after prolonged periods of inactivity.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Alistair
Accounting, 11-50 employees
More than a year
“As Payroll HCM software
Pros
Described as intuitive comprehensive with user-friendly APIs and efficient import/export capabilities.
Cons
Recognition of areas needing improvement in Employee Onboarding with hopes that it is on the development roadmap.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Rosanne
Banking, 11-50 employees
Less than a year
“I'm glad I made the switch
Pros
Appreciation for data import features and seamless payroll processing.
Cons
Desire to have a view similar to an employee's login for enhanced insight into the user experience.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Sharon
Financial Services, 11-50 employees
More than a year
“iSolved HCM Technology offers multiple integrated modules
Pros
Recognized for ease of use visual appeal single sign-on and multiple integrated modules.
Cons
Use of workarounds for client-specific needs coupled with extended wait times for assistance.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Lizz
Human Resources, 51-100 employees
More than a year
“Great technology and support model through local partners
Pros
Regular refreshing every 10 weeks coupled with helpful guides on each page makes it easy to use without constant support contact.
Cons
Looking forward to an update in the user interface.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Inas
Accounting, 11-50 employees
More than a year
“iSolved HCM is friendly and easy to use
Pros
Acknowledged for being user-friendly and straightforward to navigate.
Cons
Identification of limitations in the report writer area.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Wendy
Chemicals, 51-100 employees
Less than a year
“Great Product!
Pros
Commended for functionality ease of use and the integration of HR and payroll in a single system.
Cons
Dissatisfaction with the requirement to purchase Mojo for conducting performance reviews wishing for its inclusion in HCM.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
10
Rebekah
Hospital & Health Care, 51-100 employees
Less than a year
“Easy to Use
Pros
Appreciated for centralizing all HR/payroll items including benefits management and performance reviews.
Cons
Instances where finding specific reports is not straightforward even with the search function.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
8