Total 1008 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

37%

3

Stars

13%

2

Stars

1%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kara

Financial Services, 11-50 employees

More than a year

3.0
September 2019

good platform it is

Pros

A platform praised for its simplicity easy navigation and all-in-one capabilities.

Cons

Frustration with the reliance on workarounds coupled with limited support and unclear reasons for system issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

A

Allison

Law Practice, 500+ employees

More than a year

3.0
September 2019

Good but simple...

Pros

Employees find the system easy to navigate offering straightforward functionality.

Cons

System administrators face limitations in customization opportunities and express dissatisfaction with customer service's communication on system or compliance issues.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

6

S

Susan

Financial Services, 11-50 employees

More than a year

4.0
September 2019

iSolved HCM review

Pros

Recognized for user-friendliness encompassing full HCM features and a commitment to ongoing expansion.

Cons

The user interface is in need of a facelift and the support team is criticized for extended issue resolution times.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

M

Michael

Financial Services, 11-50 employees

More than a year

4.0
September 2019

Honest review from my side

Pros

Highly user-friendly providing a wide range of options for clients.

Cons

Growing concerns about outdated views extended update durations and customer service response times.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

6

N

nancy

Mechanical or Industrial Engineering, 11-50 employees

Less than 6 months

5.0
September 2019

isolved roduct review

Pros

Commended for its ease of use and smooth implementation process.

Cons

Difficulty in accessing all reports readily; a request for a comprehensive list on the University platform is suggested.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

R

Rebecca

Banking, 51-100 employees

More than a year

4.0
September 2019

It has its pros and cons

Pros

Immediate value observed on the first day of use.

Cons

Instances where class handouts run out before all attendees can receive one.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

P

Polly

Hospital & Health Care, 101-500 employees

More than a year

5.0
September 2019

iSolved is a User Friendly software

Pros

Payroll processing stands out as the preferred feature from various demonstrations.

Cons

General ledger updates are considered not user-friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

Y

Yvette

Insurance, 11-50 employees

Less than 6 months

5.0
September 2019

At iConnect Running My First Payroll....

Pros

iSolved software recommended for new users is user-friendly with iConnect attendance being beneficial for beginners.

Cons

Absence of representative contact information on the Administrator Home Page for assistance.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

R

Rebecca

Hospital & Health Care, 51-100 employees

More than a year

4.0
September 2019

iSolved HCM software Review.......

Pros

Praised for continuous development offering improved scheduling features customizable reports and enhanced payroll functionality.

Cons

Ongoing development of scheduling features with anticipation for forthcoming improvements.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

J

Jamie

Machinery, 101-500 employees

More than a year

4.0
September 2019

iSolved HCM Technology Review

Pros

Acknowledged for flexibility easy data import and a user-friendly interface with extensive reporting options.

Cons

Recent experiences of slow or non-responsive customer service to email inquiries coupled with frustration over explaining issues multiple times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

C

Carla

Logistics and Supply Chain, 51-100 employees

More than a year

4.0
September 2019

Simple to use software

Pros

Highlighted for its accessibility and ease of use for all employees.

Cons

Critique of slow system updates accompanied by a desire for notifications about them.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

9

Functionality

8

H

Hailey

Mechanical or Industrial Engineering, 51-100 employees

More than a year

5.0
September 2019

iSolved HCM is a reasonable HR software

Pros

Admirable for its very easy navigation.

Cons

Challenges in understanding Client Management functionalities expressing the need for more training opportunities.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

V

Veronica

Construction, 51-100 employees

Less than a year

4.0
September 2019

Ease of Use

Pros

Praised for its comprehensiveness consolidating multiple functions into one accessible location.

Cons

Team members face difficulties resetting passwords after prolonged periods of inactivity.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Alistair

Accounting, 11-50 employees

More than a year

5.0
September 2019

As Payroll HCM software

Pros

Described as intuitive comprehensive with user-friendly APIs and efficient import/export capabilities.

Cons

Recognition of areas needing improvement in Employee Onboarding with hopes that it is on the development roadmap.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

R

Rosanne

Banking, 11-50 employees

Less than a year

5.0
September 2019

I'm glad I made the switch

Pros

Appreciation for data import features and seamless payroll processing.

Cons

Desire to have a view similar to an employee's login for enhanced insight into the user experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

S

Sharon

Financial Services, 11-50 employees

More than a year

4.0
September 2019

iSolved HCM Technology offers multiple integrated modules

Pros

Recognized for ease of use visual appeal single sign-on and multiple integrated modules.

Cons

Use of workarounds for client-specific needs coupled with extended wait times for assistance.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

L

Lizz

Human Resources, 51-100 employees

More than a year

5.0
September 2019

Great technology and support model through local partners

Pros

Regular refreshing every 10 weeks coupled with helpful guides on each page makes it easy to use without constant support contact.

Cons

Looking forward to an update in the user interface.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

I

Inas

Accounting, 11-50 employees

More than a year

4.0
September 2019

iSolved HCM is friendly and easy to use

Pros

Acknowledged for being user-friendly and straightforward to navigate.

Cons

Identification of limitations in the report writer area.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

W

Wendy

Chemicals, 51-100 employees

Less than a year

5.0
September 2019

Great Product!

Pros

Commended for functionality ease of use and the integration of HR and payroll in a single system.

Cons

Dissatisfaction with the requirement to purchase Mojo for conducting performance reviews wishing for its inclusion in HCM.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

10

R

Rebekah

Hospital & Health Care, 51-100 employees

Less than a year

4.0
September 2019

Easy to Use

Pros

Appreciated for centralizing all HR/payroll items including benefits management and performance reviews.

Cons

Instances where finding specific reports is not straightforward even with the search function.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

8