Total 1043 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

37%

3

Stars

12%

2

Stars

2%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Rebecca

Banking, 51-100 employees

More than a year

4.0
September 2019

It has its pros and cons

Pros

Immediate value observed on the first day of use.

Cons

Instances where class handouts run out before all attendees can receive one.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

P

Polly

Hospital & Health Care, 101-500 employees

More than a year

5.0
September 2019

iSolved is a User Friendly software

Pros

Payroll processing stands out as the preferred feature from various demonstrations.

Cons

General ledger updates are considered not user-friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

Y

Yvette

Insurance, 11-50 employees

Less than 6 months

5.0
September 2019

At iConnect Running My First Payroll....

Pros

iSolved software recommended for new users is user-friendly with iConnect attendance being beneficial for beginners.

Cons

Absence of representative contact information on the Administrator Home Page for assistance.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

R

Rebecca

Hospital & Health Care, 51-100 employees

More than a year

4.0
September 2019

iSolved HCM software Review.......

Pros

Praised for continuous development offering improved scheduling features customizable reports and enhanced payroll functionality.

Cons

Ongoing development of scheduling features with anticipation for forthcoming improvements.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

J

Jamie

Machinery, 101-500 employees

More than a year

4.0
September 2019

iSolved HCM Technology Review

Pros

Acknowledged for flexibility easy data import and a user-friendly interface with extensive reporting options.

Cons

Recent experiences of slow or non-responsive customer service to email inquiries coupled with frustration over explaining issues multiple times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

C

Carla

Logistics and Supply Chain, 51-100 employees

More than a year

4.0
September 2019

Simple to use software

Pros

Highlighted for its accessibility and ease of use for all employees.

Cons

Critique of slow system updates accompanied by a desire for notifications about them.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

9

Functionality

8

H

Hailey

Mechanical or Industrial Engineering, 51-100 employees

More than a year

5.0
September 2019

iSolved HCM is a reasonable HR software

Pros

Admirable for its very easy navigation.

Cons

Challenges in understanding Client Management functionalities expressing the need for more training opportunities.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

V

Veronica

Construction, 51-100 employees

Less than a year

4.0
September 2019

Ease of Use

Pros

Praised for its comprehensiveness consolidating multiple functions into one accessible location.

Cons

Team members face difficulties resetting passwords after prolonged periods of inactivity.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Alistair

Accounting, 11-50 employees

More than a year

5.0
September 2019

As Payroll HCM software

Pros

Described as intuitive comprehensive with user-friendly APIs and efficient import/export capabilities.

Cons

Recognition of areas needing improvement in Employee Onboarding with hopes that it is on the development roadmap.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

R

Rosanne

Banking, 11-50 employees

Less than a year

5.0
September 2019

I'm glad I made the switch

Pros

Appreciation for data import features and seamless payroll processing.

Cons

Desire to have a view similar to an employee's login for enhanced insight into the user experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

S

Sharon

Financial Services, 11-50 employees

More than a year

4.0
September 2019

iSolved HCM Technology offers multiple integrated modules

Pros

Recognized for ease of use visual appeal single sign-on and multiple integrated modules.

Cons

Use of workarounds for client-specific needs coupled with extended wait times for assistance.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

L

Lizz

Human Resources, 51-100 employees

More than a year

5.0
September 2019

Great technology and support model through local partners

Pros

Regular refreshing every 10 weeks coupled with helpful guides on each page makes it easy to use without constant support contact.

Cons

Looking forward to an update in the user interface.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

I

Inas

Accounting, 11-50 employees

More than a year

4.0
September 2019

iSolved HCM is friendly and easy to use

Pros

Acknowledged for being user-friendly and straightforward to navigate.

Cons

Identification of limitations in the report writer area.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

W

Wendy

Chemicals, 51-100 employees

Less than a year

5.0
September 2019

Great Product!

Pros

Commended for functionality ease of use and the integration of HR and payroll in a single system.

Cons

Dissatisfaction with the requirement to purchase Mojo for conducting performance reviews wishing for its inclusion in HCM.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

10

R

Rebekah

Hospital & Health Care, 51-100 employees

Less than a year

4.0
September 2019

Easy to Use

Pros

Appreciated for centralizing all HR/payroll items including benefits management and performance reviews.

Cons

Instances where finding specific reports is not straightforward even with the search function.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

8

B

Becka

Education Management, 51-100 employees

More than a year

4.0
September 2019

iSolved HCM Technology review

Pros

Praised for its comprehensive nature clean interface and positive employee interaction.

Cons

Critique of customer service response times and limitations in viewing multiple screens simultaneously.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

O

otto

Accounting, 500+ employees

More than a year

3.0
September 2019

User Friendly HCM

Pros

Recognized for efficient payroll processing and user-friendliness.

Cons

Consistent connectivity issues with hardware and Timekeeping especially concerning blended overtime.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

D

dawn

Consumer Services, 500+ employees

More than a year

3.0
September 2019

Not so good as issues are notable

Pros

Internet-based access is highlighted for its ease and faster processing.

Cons

Notable issues between Time Force and iSolved.

Rating Distribution

Ease of use

6

Value for money

3

Customer Support

6

Functionality

6

A

adam

Computer Software, 11-50 employees

More than a year

4.0
September 2019

Isolved HCM is Robust

Pros

Acknowledged for ease of use and customizability in payroll and benefits.

Cons

Consistent hardware issues struggles with comp time and potential disruptions caused by software releases.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

10

R

Rhonda

Human Resources, 11-50 employees

More than a year

4.0
September 2019

isolved HCM System review

Pros

iSolved's broad feature set has facilitated business growth and ongoing system expansion is appreciated.

Cons

Discontent with support limitations and insufficient input on product enhancements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8