isolved HCM Reviews

“Great Time Card Software!

Pros

iSolved Time is described as a game-changer streamlining the payroll process significantly.

Cons

Once fully shifted the software became a significant time saver revolutionizing the payroll process.

“Easy to use but customer service is a REAL CHALLENGE!

Pros

The system's easy-to-use interface and flexibility in having different rates for the same employee are noted. The HR companion feature is also appreciated.

Cons

Customer service requires improvement with issues such as account rep changes and occasional unavailability of online chat support.

“Convenience it offer is appreciated

Pros

The convenience of accessing individual paychecks is emphasized.

Cons

Challenges in understanding time-off balance pose a difficulty for users.

“Great for tracking our technicians in the field.

Pros

The platform effectively addresses the need for techs to clock in from various locations preventing time theft and simplifying payroll processes.

Cons

Despite occasional glitches in tracking locations the product has proven highly beneficial saving time and costs.

“The software has a lot of features but it is sometimes cumbersome to use

Pros

iSolved is recognized as a centralized system capable of storing extensive employee information. It's also noted for having untapped features.

Cons

Some features are not as expected and the software interface feels dated requiring custom reports for certain employee data.

“Set up all my HR related tasks using iSolved

Pros

iSolved is praised for making HR-related tasks simple from 401(k) elections to benefits and personal information updates.

Cons

No identified negative feedback based on initial experiences with the software.

“Love the Software-Not the Customer Service

Pros

The system is valued for its pricing functionality ease of use and the ability to generate personalized reports.

Cons

Customer service satisfaction varies with ease for simple questions but delays for technical queries requiring different departments.

“Easy to Use

Pros

The ease of getting started and onboarding new employees is highlighted as positive.

Cons

Desire for additional assistance from the reseller to maximize program usage.

“Infinisource FSA and COBRA

Pros

While there's a wealth of information users note that it takes some time to find specific details.

Cons

The software is functional but users need to explore features independently.

“Good product if it were 1999

Pros

The product is user-friendly for basic functions.

Cons

Improved ease of use is suggested given the perception of the software feeling dated and limited to basic functions.

“iSolved Time Review

Pros

Quick clock-in/out options and app accessibility are favored.

Cons

User interface issues in reviewing hours over the pay period with a challenging scrolling experience.

“Difficult to train with

Pros

Options for task transfer and punch correction are appreciated despite occasional issues.

Cons

Dislike for the layout and training difficulty with potential for user errors due to excessive room for confusion.

“tracking house is easy with ISOLVED

Pros

The software is credited for tracking hours pay and facilitating easy access to various documents.

Cons

Suggested improvements in the time card section for increased ease of use.

“Wroks great but had better

Pros

Positive remarks include quick clock-in/out options easy access to HR documents and visibility into time-off balances.

Cons

Challenges with the mobile app's functionality on iPhones and small buttons on the website impact navigation.

“Almost a great system

Pros

Integration potential and overall functionality are noted as strengths with room for improvement.

Cons

Less user-friendly than expected occasional report difficulties and questionable service aspects.

“INFORMATIONAL AND EASY

Pros

The software's ability to consolidate information for planning vacations and previewing paychecks is acknowledged.

Cons

The inconvenience of not saving sign-in information is noted with acknowledgment of its security implications.

“Great for Small/Mid Sized Companies

Pros

Used as an HR Department of one iSolved is appreciated for tracking employees and visualizing metrics.

Cons

Occasional glitches requiring customer service assistance but overall positive feedback on functionality and features.

“Impossible to log on

Pros

While it shows essential work hour information specific details are not provided.

Cons

User frustration with the complex login process and frequent password changes.

“So Far So Good. payroll System for some years nows.

Pros

iSolved is praised for being easy to use for payroll purposes despite some adjustment time.

Cons

Limited availability of specific reports requiring manual generation.

“Love it!

Pros

The outstanding customer service for payroll and HR-related tasks is highlighted.

Cons

Ease of use during setup with available support via phone or email within reasonable response times.