Total 1008 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars43%
4
Stars37%
3
Stars13%
2
Stars1%
1
Stars6%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Emmanuel
Insurance, 11-50 employees
Less than a year
“Very user friendly
Pros
Simplicity in usage report writer integration and reasonable pricing are mentioned as positive aspects.
Cons
Potential for overwhelming users with available resources and outdated portal layout.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Keri
Hospitality, 101-500 employees
More than a year
“Great Program!
Pros
The system's time-saving aspect for employee time tracking is emphasized.
Cons
Wish for increased access to adjust personal information without logging into the HCM.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Michael
Management Consulting, 51-100 employees
Less than 6 months
“Review of iSolved Time
Pros
It's noted for doing the essential tasks but the user interface is criticized.
Cons
Occasional lag when searching worker names is noted.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Mohamed
Hospitality, 51-100 employees
Less than 6 months
“No customer service
Pros
The platform's overall navigation is deemed non-intuitive with issues in product releases and support processes.
Cons
Customer dissatisfaction with unresponsive support hindering access to the account.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
9
Functionality
4
Lance
Food & Beverages, 51-100 employees
Less than 6 months
“iSolved Time Review
Pros
There's mention of occasional slow support response times.
Cons
No identified issues with the software providing convenience in HR tasks.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Tiffany
Philanthropy, 51-100 employees
Less than 6 months
“Nothing but issues
Pros
Specific issues include the inability to upload multiple documents to the employee portal.
Cons
Support-related challenges such as long hold times and unaddressed issues in exports.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
3
Functionality
3
Anonymous
Not Specified, 51-100 employees
More than a year
“Overall works well with just design flaws
Pros
Dislikes include waiting on hold for support system outdatedness and challenges with timesaver support and PTO setup.
Cons
Critique of the software's outdated and unattractive layout suggesting a need for visual improvements.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Arvin
Staffing and Recruiting, 51-100 employees
Less than 6 months
“Review of iSolved Time
Pros
Issues with report functionality and suggestions for improvement in tracking leave hours are raised.
Cons
No complaints reported with a positive assessment of the software.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Time Management Made Simple
Pros
Criticisms include customer service wait times and responsiveness.
Cons
No identified problems from personal use of the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
TRICIA
Government Administration, 11-50 employees
Less than a year
“iSolved customer support is amazing
Pros
Customer service is the best i have every experienced. All other features are also commendable.
Cons
Occasional slowness impacting clock-in/out functionality potentially server-related.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Bonnie
Medical Practice, 11-50 employees
Less than a year
“Easy Peasy
Pros
Users report finding nothing they dislike with all aspects being helpful.
Cons
Intermittent login issues require improved reliability.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Denise
Medical Practice, 51-100 employees
Less than 6 months
“Quick Books Users Beware
Pros
Expressed desire for a feature allowing the creation of a favorites menu for reports..
Cons
Warning about system compatibility with QuickBooks and the need for pre-contract verification.
Rating Distribution
Ease of use
10
Value for money
3
Customer Support
9
Functionality
6
Christine
Medical Practice, 11-50 employees
Less than 6 months
“An "ok" all around hr software
Pros
Challenges related to processing payroll before accurate updates and modifying punches are noted.
Cons
Software perceived as not meeting needs with reported bugs and slowness.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Sheryl
Media Production, 1-10 employees
Less than a year
“I would NOT prefer isolved for time clock management
Pros
Challenges in EDI feeds and user-friendliness for less frequent users are mentioned.
Cons
Inefficiency noted for employers with multiple steps for simple tasks and extended adjustment times.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Marcos
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
“Reliable HR tool
Pros
Positive remarks include user-friendly features tailored to specific requirements.
Cons
Call for regular software updates to align with contemporary standards.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Heidi E.
Banking, 51-100 employees
More than a year
“Multiple Features
Pros
Features such as forecasting PTO and paycheck previews are appreciated for planning.
Cons
Limitations in features available on the mobile website or app.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Heather
Not Specified, N/A employees
More than a year
“I use this product for COBRA administration
Pros
Stellar customer service and easy navigation on the administrator site are mentioned as positives.
Cons
No identified constructive criticism for the COBRA software or organization.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
jose
Not Specified, N/A employees
Less than 6 months
“I use this software everyday to clock in and clock out from work. It is very easy to use and quick.
Pros
The ability to click in and out easily and address issues is highlighted.
Cons
Frequent password changes causing user inconvenience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jesus
Not Specified, N/A employees
Less than 6 months
“Great being able to find everything about work on one site.
Pros
Real-time tracking of hours PTO and easy time-off requests are mentioned as positives.
Cons
Displeasure with premature password expiration causing irritation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Frank
Not Specified, 11-50 employees
Less than 6 months
“This product is horrendous
Pros
Negative feedback involves labeling it as "pure junk" and deeming it useless.
Cons
Dissatisfaction with prolonged login issues and customer service responsiveness.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3