“It will do.”

Pros

It offers a seamless experience with all the necessary features functions and reports for time-keeping software.

Cons

Navigation can be challenging due to an abundance of menus and buttons making it occasionally difficult to locate specific items.

“Great Product for the Money!”

Pros

The user-friendly interface and continuous feature upgrades based on customer feedback make iSolved stand out. Administration tasks are much more straightforward compared to previous HRIS systems and the implementation team was excellent.

Cons

Salaried employees face limitations in using the absence function tied to payroll hindering flexibility in managing approved time off. Lack of transparency for employees regarding time-off accruals and transactions is a drawback. The system does not support Canadian payroll.

“needs to be more user friendly”

Pros

iSolved has significant potential for customization to fit your company's specific needs allowing tracking of almost any data.

Cons

Non-intuitive design with table creation requiring navigation between screens and a non-linear thought process.

“Review from Recruiter”

Pros

The system is praised for its ease of use from the HR perspective and the ability to understand the employee's view within the system facilitating assistance.

Cons

Limitations in generating reports difficulties in mass adding performance review dates and constraints with the iHire system.

“great product”

Pros

Users find it easy to navigate and the explanations for each item are clear.

Cons

Limited flexibility in customization lacking the ability to label items as desired.

“iSolved HCM Technology Review”

Pros

It receives positive feedback for being user-friendly especially from the manager supervisor and employee perspectives.

Cons

Confusing setup process; a simple change in onboarding may require starting over. Editing options are inconsistent leading to potential frustration.

“Easy to use and simple”

Pros

The system's ease of use and the straightforward access to various topics are appreciated.

Cons

Lack of awareness about the full range of capabilities resulting in underutilization.

“Terrible Customer Service and Duplicitous”

Pros

No significant issues or dislikes are reported.

Cons

Customer service reluctance to provide services previously included in the package leading to a sense of a "bait and switch" situation.

“There's good there's bad and there's ugly”

Pros

Users appreciate the robust feature set and ease of navigation as both end-users and administrators. However there's a noted change in customer service quality.

Cons

Post-spinoff tax issues and slow response from tax customer service create challenges prompting a reconsideration of the service.

“A Frustrating Transition form Sage to Isolved”

Pros

The interface looks appealing and the system operates faster than previous solutions.

Cons

Poor communication during the transition from Sage weak customer service platform rigidity and slow issue resolution contribute to a less-than-satisfactory experience.

“Still learning”

Pros

Quick payroll processing and timely reports are mentioned as positive aspects.

Cons

No identified dislikes based on initial experiences with the software.

“A great timekeeping system”

Pros

All-time keeping salary and PTO information being stored in one place are highlighted for easy access and updates.

Cons

Timekeeping entry process perceived as time-consuming and requiring adjustment.

“iSolved pay review”

Pros

Users find it simple to view current and past paychecks through the system.

Cons

Limited mobile-friendliness of the web page with distorted information fields on mobile devices.

“Can Easily Review Employee Time Cards”

Pros

Easy clock-in/out timecard viewing and W-3 access are commended for their simplicity.

Cons

Intermittent login issues potentially attributed to system glitches impact the otherwise effective clock-in system.

“Not helpful”

Pros

No specific dislikes are mentioned but there's an increase in manual workload.

Cons

Transition to the software tripled the workload and failed to replicate the functionality of the previous system causing dissatisfaction.

“Great Time Card Software!”

Pros

iSolved Time is described as a game-changer streamlining the payroll process significantly.

Cons

Once fully shifted the software became a significant time saver revolutionizing the payroll process.

“Easy to use but customer service is a REAL CHALLENGE!”

Pros

The system's easy-to-use interface and flexibility in having different rates for the same employee are noted. The HR companion feature is also appreciated.

Cons

Customer service requires improvement with issues such as account rep changes and occasional unavailability of online chat support.

“Convenience it offer is appreciated”

Pros

The convenience of accessing individual paychecks is emphasized.

Cons

Challenges in understanding time-off balance pose a difficulty for users.

“Great for tracking our technicians in the field.”

Pros

The platform effectively addresses the need for techs to clock in from various locations preventing time theft and simplifying payroll processes.

Cons

Despite occasional glitches in tracking locations the product has proven highly beneficial saving time and costs.

“The software has a lot of features but it is sometimes cumbersome to use”

Pros

iSolved is recognized as a centralized system capable of storing extensive employee information. It's also noted for having untapped features.

Cons

Some features are not as expected and the software interface feels dated requiring custom reports for certain employee data.