Total 1008 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

37%

3

Stars

13%

2

Stars

1%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Stan

Computer Software, 11-50 employees

More than a year

4.0
July 2018

Record time entries for my team

Pros

TimeForce is credited for accurately recording time entries for teams.

Cons

Effective for recording monthly data used by the finance team.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

O

osahon

Oil & Energy, 11-50 employees

Less than 6 months

4.0
June 2018

So far I have had a good experience with iSolved software it's ability to handle multiple scenarios from certified pay.

Pros

The range of products offered from COBRA Administration to Payroll and Employee Benefits is appreciated.

Cons

Moderate satisfaction with room for improvement in preventing duplicate time entries.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

P

Philip

Information Technology and Services, 500+ employees

More than a year

3.0
June 2018

Does what it needs to do

Pros

Described as full-spectrum HR software it's noted as mostly easy to use with some UI quirks.

Cons

Subjective critique of the interface recommended for small to mid-size companies.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

M

Mary

Primary/Secondary Education, 101-500 employees

Less than 6 months

3.0
June 2018

A Bit Confusing

Pros

Positive remarks include a nice website design and helpful customer service.

Cons

Initial okay experience with TimeForce hindered by over-complication of time tracking features.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

10

T

Tracy

Management Consulting, 11-50 employees

Less than a year

5.0
June 2018

Good Product for Payroll

Pros

Despite a learning curve users find the system easy to use and navigate.

Cons

Report-related limitations requiring contact with payroll representatives for specific reports.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, N/A employees

More than a year

3.0
June 2018

assisted support and voiced concerns for users

Pros

Favorable remarks mention an appealing design and straightforward navigation

Cons

Server inadequacy causing software slowness on peak payroll days.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

L

Lacie

Not Specified, 1-10 employees

More than a year

4.0
June 2018

Good product high prices.

Pros

Described as somewhat user-friendly it's recommended for tech-savvy users.

Cons

High cost and time-consuming data entry for new individuals are reported as drawbacks.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

9

Functionality

10

J

JENNIFER

Medical Practice, 11-50 employees

Less than a year

5.0
June 2018

GREAT PRODUCT TO TRY!

Pros

Appreciation for being easy to use and enter information is expressed.

Cons

Infrequent freezing and support-assisted corrections noted as occasional challenges.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Stephanie

Not Specified, 11-50 employees

Less than a year

4.0
May 2018

Great Scheduling Program

Pros

The ability to see other employees' schedules is highlighted as a unique perk.

Cons

Somewhat challenging navigation due to the perceived abundance of features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

S

Susan

Not Specified, N/A employees

More than a year

5.0
May 2018

Super Easy to Use!

Pros

Benefits highlighted encompass the ability to clock in/out remotely and verify time away from the office.

Cons

Intermittent system slowness impacting punch registrations requiring HR adjustments.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

C

Corey

Education Management, 101-500 employees

More than a year

3.0
May 2018

We used this product for a while but switched to ADP

Pros

While adequate Infinisource is considered less preferable compared to other options.

Cons

Difficulties reported with Infinisource posing challenges in learning and using the system.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

6

J

Joshua

Medical Devices, 11-50 employees

Less than a year

3.0
May 2018

I use isolved to log my hours and track my paychecks at work.

Pros

Appreciation for the app's ease of use and quick access to paychecks and forms is expressed.

Cons

Perceived lack of user-friendliness especially in mobile clock-in processes.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

9

Functionality

8

M

Megan

Insurance, 51-100 employees

More than a year

5.0
May 2018

Super like

Pros

iSolved is described as having a ton of features being intuitive and offering great customer service.

Cons

No major issues reported at the current time with occasional slowdown in report generation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Mariah

Real Estate, 11-50 employees

Less than 6 months

4.0
May 2018

Great HR software

Pros

Positive feedback includes the app's ease of use and tracking of time and vacation hours.

Cons

Persistence of an automatic punch issue in the app requiring repeated manual corrections.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

K

Kelsey

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
May 2018

Just switched to this and like it so far

Pros

My Screen feature is noted as the standout feature for timekeeping of 300+ employees.

Cons

Dislike for the absence of a breakdown feature for absence codes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Melissa

Not Specified, N/A employees

More than a year

4.0
April 2018

Great Service

Pros

iSolved is credited with streamlining HR tasks offering excellent reporting and providing exceptional customer service.

Cons

ESF usability critique and the need for mobile-friendly improvements.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

C

Clayton

Computer Software, 11-50 employees

More than a year

3.0
April 2018

There are better products out there

Pros

While used as an employee the overall process is considered okay if somewhat slow.

Cons

Slow performance lack of intuitiveness and preference for alternative options in the SF area.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

9

Functionality

6

A

Anonymous

Not Specified, N/A employees

Less than 6 months

4.0
March 2018

Alert Send SMS to an employee based on Time management is a very good. Its very much useful

Pros

Positive remarks include its effectiveness in time tracking and checking employee productivity.

Cons

Good with potential for upcoming improvements based on competitor tools.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

C

Casey

Not Specified, N/A employees

More than a year

4.0
March 2018

Makes payroll easier!

Pros

Smooth operation with employees facilitating faster and easier payroll administration. Offers a quick preview of checks and time-off features.

Cons

The time card doesn't update immediately after adding or editing; instead one has to click "show results" for the changes to reflect.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

M

Melissa

Medical Practice, 51-100 employees

More than a year

5.0
March 2018

This is a great program for employees to clock in and out on. It is user friendly.

Pros

Enables easy tracking of work hours access to paystubs and monitoring of PTO providing a user-friendly experience.

Cons

The software operates at a slow pace.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10