Total 1043 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

37%

3

Stars

12%

2

Stars

2%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T

Tiffany

Philanthropy, 51-100 employees

Less than 6 months

1.0
October 2018

Nothing but issues

Pros

Specific issues include the inability to upload multiple documents to the employee portal.

Cons

Support-related challenges such as long hold times and unaddressed issues in exports.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

3

Functionality

3

A

Anonymous

Not Specified, 51-100 employees

More than a year

4.0
October 2018

Overall works well with just design flaws

Pros

Dislikes include waiting on hold for support system outdatedness and challenges with timesaver support and PTO setup.

Cons

Critique of the software's outdated and unattractive layout suggesting a need for visual improvements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A

Arvin

Staffing and Recruiting, 51-100 employees

Less than 6 months

5.0
October 2018

Review of iSolved Time

Pros

Issues with report functionality and suggestions for improvement in tracking leave hours are raised.

Cons

No complaints reported with a positive assessment of the software.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
September 2018

Time Management Made Simple

Pros

Criticisms include customer service wait times and responsiveness.

Cons

No identified problems from personal use of the software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

TRICIA

Government Administration, 11-50 employees

Less than a year

5.0
September 2018

iSolved customer support is amazing

Pros

Customer service is the best i have every experienced. All other features are also commendable.

Cons

Occasional slowness impacting clock-in/out functionality potentially server-related.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

B

Bonnie

Medical Practice, 11-50 employees

Less than a year

4.0
September 2018

Easy Peasy

Pros

Users report finding nothing they dislike with all aspects being helpful.

Cons

Intermittent login issues require improved reliability.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

D

Denise

Medical Practice, 51-100 employees

Less than 6 months

1.0
August 2018

Quick Books Users Beware

Pros

Expressed desire for a feature allowing the creation of a favorites menu for reports..

Cons

Warning about system compatibility with QuickBooks and the need for pre-contract verification.

Rating Distribution

Ease of use

10

Value for money

3

Customer Support

9

Functionality

6

C

Christine

Medical Practice, 11-50 employees

Less than 6 months

3.0
August 2018

An "ok" all around hr software

Pros

Challenges related to processing payroll before accurate updates and modifying punches are noted.

Cons

Software perceived as not meeting needs with reported bugs and slowness.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

S

Sheryl

Media Production, 1-10 employees

Less than a year

3.0
August 2018

I would NOT prefer isolved for time clock management

Pros

Challenges in EDI feeds and user-friendliness for less frequent users are mentioned.

Cons

Inefficiency noted for employers with multiple steps for simple tasks and extended adjustment times.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

M

Marcos

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

4.0
August 2018

Reliable HR tool

Pros

Positive remarks include user-friendly features tailored to specific requirements.

Cons

Call for regular software updates to align with contemporary standards.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

HE

Heidi E.

Banking, 51-100 employees

More than a year

5.0
August 2018

Multiple Features

Pros

Features such as forecasting PTO and paycheck previews are appreciated for planning.

Cons

Limitations in features available on the mobile website or app.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

H

Heather

Not Specified, N/A employees

More than a year

5.0
August 2018

I use this product for COBRA administration

Pros

Stellar customer service and easy navigation on the administrator site are mentioned as positives.

Cons

No identified constructive criticism for the COBRA software or organization.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

J

jose

Not Specified, N/A employees

Less than 6 months

5.0
July 2018

I use this software everyday to clock in and clock out from work. It is very easy to use and quick.

Pros

The ability to click in and out easily and address issues is highlighted.

Cons

Frequent password changes causing user inconvenience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jesus

Not Specified, N/A employees

Less than 6 months

5.0
July 2018

Great being able to find everything about work on one site.

Pros

Real-time tracking of hours PTO and easy time-off requests are mentioned as positives.

Cons

Displeasure with premature password expiration causing irritation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

F

Frank

Not Specified, 11-50 employees

Less than 6 months

1.0
July 2018

This product is horrendous

Pros

Negative feedback involves labeling it as "pure junk" and deeming it useless.

Cons

Dissatisfaction with prolonged login issues and customer service responsiveness.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

S

Stan

Computer Software, 11-50 employees

More than a year

4.0
July 2018

Record time entries for my team

Pros

TimeForce is credited for accurately recording time entries for teams.

Cons

Effective for recording monthly data used by the finance team.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

O

osahon

Oil & Energy, 11-50 employees

Less than 6 months

4.0
June 2018

So far I have had a good experience with iSolved software it's ability to handle multiple scenarios from certified pay.

Pros

The range of products offered from COBRA Administration to Payroll and Employee Benefits is appreciated.

Cons

Moderate satisfaction with room for improvement in preventing duplicate time entries.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

P

Philip

Information Technology and Services, 500+ employees

More than a year

3.0
June 2018

Does what it needs to do

Pros

Described as full-spectrum HR software it's noted as mostly easy to use with some UI quirks.

Cons

Subjective critique of the interface recommended for small to mid-size companies.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

M

Mary

Primary/Secondary Education, 101-500 employees

Less than 6 months

3.0
June 2018

A Bit Confusing

Pros

Positive remarks include a nice website design and helpful customer service.

Cons

Initial okay experience with TimeForce hindered by over-complication of time tracking features.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

10

T

Tracy

Management Consulting, 11-50 employees

Less than a year

5.0
June 2018

Good Product for Payroll

Pros

Despite a learning curve users find the system easy to use and navigate.

Cons

Report-related limitations requiring contact with payroll representatives for specific reports.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8