Tiffany
Philanthropy, 51-100 employees
Less than 6 months
“Nothing but issues”
Pros
Specific issues include the inability to upload multiple documents to the employee portal.
Cons
Support-related challenges such as long hold times and unaddressed issues in exports.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
3
Functionality
3
Anonymous
Not Specified, 51-100 employees
More than a year
“Overall works well with just design flaws”
Pros
Dislikes include waiting on hold for support system outdatedness and challenges with timesaver support and PTO setup.
Cons
Critique of the software's outdated and unattractive layout suggesting a need for visual improvements.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Arvin
Staffing and Recruiting, 51-100 employees
Less than 6 months
“Review of iSolved Time”
Pros
Issues with report functionality and suggestions for improvement in tracking leave hours are raised.
Cons
No complaints reported with a positive assessment of the software.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Time Management Made Simple”
Pros
Criticisms include customer service wait times and responsiveness.
Cons
No identified problems from personal use of the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
TRICIA
Government Administration, 11-50 employees
Less than a year
“iSolved customer support is amazing”
Pros
Customer service is the best i have every experienced. All other features are also commendable.
Cons
Occasional slowness impacting clock-in/out functionality potentially server-related.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Bonnie
Medical Practice, 11-50 employees
Less than a year
“Easy Peasy”
Pros
Users report finding nothing they dislike with all aspects being helpful.
Cons
Intermittent login issues require improved reliability.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Denise
Medical Practice, 51-100 employees
Less than 6 months
“Quick Books Users Beware”
Pros
Expressed desire for a feature allowing the creation of a favorites menu for reports..
Cons
Warning about system compatibility with QuickBooks and the need for pre-contract verification.
Rating Distribution
Ease of use
10
Value for money
3
Customer Support
9
Functionality
6
Christine
Medical Practice, 11-50 employees
Less than 6 months
“An "ok" all around hr software”
Pros
Challenges related to processing payroll before accurate updates and modifying punches are noted.
Cons
Software perceived as not meeting needs with reported bugs and slowness.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Sheryl
Media Production, 1-10 employees
Less than a year
“I would NOT prefer isolved for time clock management”
Pros
Challenges in EDI feeds and user-friendliness for less frequent users are mentioned.
Cons
Inefficiency noted for employers with multiple steps for simple tasks and extended adjustment times.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Marcos
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
“Reliable HR tool”
Pros
Positive remarks include user-friendly features tailored to specific requirements.
Cons
Call for regular software updates to align with contemporary standards.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Heidi E.
Banking, 51-100 employees
More than a year
“Multiple Features”
Pros
Features such as forecasting PTO and paycheck previews are appreciated for planning.
Cons
Limitations in features available on the mobile website or app.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Heather
Not Specified, N/A employees
More than a year
“I use this product for COBRA administration”
Pros
Stellar customer service and easy navigation on the administrator site are mentioned as positives.
Cons
No identified constructive criticism for the COBRA software or organization.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
jose
Not Specified, N/A employees
Less than 6 months
“I use this software everyday to clock in and clock out from work. It is very easy to use and quick.”
Pros
The ability to click in and out easily and address issues is highlighted.
Cons
Frequent password changes causing user inconvenience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jesus
Not Specified, N/A employees
Less than 6 months
“Great being able to find everything about work on one site.”
Pros
Real-time tracking of hours PTO and easy time-off requests are mentioned as positives.
Cons
Displeasure with premature password expiration causing irritation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Frank
Not Specified, 11-50 employees
Less than 6 months
“This product is horrendous”
Pros
Negative feedback involves labeling it as "pure junk" and deeming it useless.
Cons
Dissatisfaction with prolonged login issues and customer service responsiveness.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Stan
Computer Software, 11-50 employees
More than a year
“Record time entries for my team”
Pros
TimeForce is credited for accurately recording time entries for teams.
Cons
Effective for recording monthly data used by the finance team.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
osahon
Oil & Energy, 11-50 employees
Less than 6 months
“So far I have had a good experience with iSolved software it's ability to handle multiple scenarios from certified pay.”
Pros
The range of products offered from COBRA Administration to Payroll and Employee Benefits is appreciated.
Cons
Moderate satisfaction with room for improvement in preventing duplicate time entries.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Philip
Information Technology and Services, 500+ employees
More than a year
“Does what it needs to do”
Pros
Described as full-spectrum HR software it's noted as mostly easy to use with some UI quirks.
Cons
Subjective critique of the interface recommended for small to mid-size companies.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Mary
Primary/Secondary Education, 101-500 employees
Less than 6 months
“A Bit Confusing”
Pros
Positive remarks include a nice website design and helpful customer service.
Cons
Initial okay experience with TimeForce hindered by over-complication of time tracking features.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
10
Tracy
Management Consulting, 11-50 employees
Less than a year
“Good Product for Payroll”
Pros
Despite a learning curve users find the system easy to use and navigate.
Cons
Report-related limitations requiring contact with payroll representatives for specific reports.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8