isolved HCM Reviews

“Buyer Beware

Pros

Initial satisfaction followed by performance issues during further usage.

Cons

Lack of a quick overview for all employees at once difficulty with the phone app and challenges in navigation.

“No Communication

Pros

Ease of learning friendly support team with no additional pros highlighted.

Cons

Poor customer service sales and financing teams with user-unfriendly reports.

“Excellent Cost Effective Payroll/HR Solution

Pros

Positive feedback on customer support quick setup and user-friendly system catering to various entities.

Cons

Review/questions/scheduling reviews setup for multiple entities could be made more straightforward. Some issues with the TimeForce option.

“Very disappointed. Told this software would interface with Quickbooks and it does not. Customer support on this issue is too bad it is a Quickbooks issue.

Pros

Kind and helpful setup person helpful information on time and attendance.

Cons

False marketing claims about Quickbooks integration unintuitive interface difficult setup and problematic reports.

“Terrible customer service

Pros

Functional software with no specific positive aspects highlighted.

Cons

Described as having terrible service and being more expensive than alternatives.

“Love Love Love

Pros

Positive aspects include the software's scalability efficiency and user-friendly nature.

Cons

Wishing for an earlier transition to a different system.

“Software to collect the time related data

Pros

Timeforce is efficient in collecting time-related data providing accurate results in reports.

Cons

Expressing the wish for an interface that is more intuitive and user-friendly thereby enhancing the overall user experience and making interactions with the software more seamless and accessible.

“Employee time punch-in utility

Pros

Helps employees in punching in and out though the interface may be busy.

Cons

The interface could benefit from simplification.

“Attendance solution helps us

Pros

Attendance solution aiding in tracking team working hours and understanding payout hours.

Cons

The functionality of the mobile phone application requires enhancements and refinements to make it more efficient and user-friendly ensuring a smoother and more satisfying experience for users accessing the software on their mobile devices.

“Easy to Use Portal

Pros

Former use of TimeForce with a user-friendly experience although an outdated appearance.

Cons

Apprehensions regarding security measures and the seamless integration of the system.

“Extremely Rigid System

Pros

iSolved praised for payroll but criticized for rigidity and lack of customization especially in HRIS.

Cons

Initial glitches resolved over time; customizable fields require changes from the vendor.

“Terrible product with terrible protocols

Pros

Employee dissatisfaction with iSolved citing slowness disorganization and inefficiency.

Cons

The software has faced criticism due to its interface being perceived as dull and lacking user-friendliness causing users to express dissatisfaction with its overall design and usability.

“Great Customer Service

Pros

Positive experience with customer service highlighted as a pro.

Cons

Savings time adjustment becomes a nightmare if the server is located elsewhere.

“Saved a lot of time

Pros

Effective snapshot view of employee status and efficient department-wise schedule creation.

Cons

Persistent errors and long waits for customer service reported.

“Good not Great

Pros

Positive feedback on customer service smooth implementation and efficient payroll and HR management.

Cons

Desire for more customization in the Onboarding module.

“Generally sort of

Pros

SUPER easy setup and good job tracking punches overall.

Cons

Criticized for not being well-designed and being annoying for scheduling.

“Time card review

Pros

Navigation challenges noted expressing the need for a more intuitive system.

Cons

The user interface is criticized as outdated and clunky.

“Time saver

Pros

Simplifies payroll onboarding and benefit administration providing complete and integrated solutions.

Cons

Characterized by a lack of swiftness the software has been noted for its sluggish performance.

“TimeKeeping feature is good

Pros

Friendly people during implementation noted as a positive aspect.

Cons

Implementation time is considered lengthy with a desire for more proactive support.

“Liked it at first

Pros

Affordable yet a blend of sentiments regarding overall contentment.

Cons

Not considered user-friendly causing frustration for employees.