“I am my company's WFM and I use iSolved to track attendance and approve/deny tie off requests.”

Pros

User-friendly and easy-to-understand system for agents to clock in and out with simple punch adjustments.

Cons

PTO balances can be confusing updating only after payroll processing causing confusion for agents.

“Absolute Nightmare”

Pros

Efficiently administers payroll providing quick previews of checks and time-off features for smooth employee interaction.

Cons

The system is slow occasionally duplicates and deletes punches and miscalculates fringe time. Users find it infuriating.

“Does everything my client needed”

Pros

Effective for tracking advanced reports on employee time aiding the AP/Finance team in efficient payroll management.

Cons

Some bugs and teething issues especially with the punch clock require calling support for resolution.

“Much better than what we had before”

Pros

Offers various features such as ESS Onboarding time cards pay history viewing and manager approvals for PTO requests. Provides a centralized database for most information.

Cons

Access options are clunky and individual activation would be preferable. Setup involves going back and forth with the payroll company for specific configurations.

“Features seem to be a little outdated but the support staff is always helpful.”

Pros

Despite being accustomed to it the system is not fully utilized possibly due to outdated functions.

Cons

Fingerprint and card access options are unreliable potentially due to an outdated system.

“Great promises No delivery”

Pros

The software's positive quality includes its attractive visual design.

Cons

Overall functionality is below par compared to other HR payroll and time-keeping systems. Staff turnover is high and the platform is not intuitive.

“As a user of this product I feel that it fulfills my needs over all.”

Pros

Easy-to-use interface and good user experience with quick access to necessary information.

Cons

Limited functionality changes accessible only by the system administrator requiring HR contact for edits to time off requests.

“Streamlined Payroll”

Pros

Quick and easy system streamlining processes by consolidating everything in one place.

Cons

Onboarding is limited but overall satisfaction with the system's use is high.

“Great system! Easy to use and everything is right there for you.”

Pros

Appreciation for the PTO function allowing clear visibility of used and remaining time.

Cons

An inconvenience with multiple password changes and a desire for a smoother sign-in process to isolved.

“We transitioned from HR Office to Infinisource and it was a terrible experience. Switched to ADP.”

Pros

Customizable fields easy-to-use reporting and accurate payroll accumulators are some of the software's positive aspects.

Cons

Numerous issues reported including system slowdowns nightmares with benefit enrollment and challenges with carrier connections during implementation.

“HR system for work”

Pros

Ease of use early access to prior paychecks and quick overview of time-off and vacation on a user-friendly dashboard.

Cons

The frequency and complexity of password changes are deemed excessive. Other than that no major issues reported.

“I like some of the features of this program but bugs in the system make it frustrating.”

Pros

Easy-to-use program especially the 'go' app with simple logins and time punches.

Cons

Bugs especially with time punches not saving have been experienced multiple times causing frustration.

“iSolved should be more like iSuck.”

Pros

The ACA reporting feature stands out while other aspects are not highlighted.

Cons

Communication issues with the company have persisted impacting the experience since the contract was signed.

“Very easy system to use and it's great having payroll & time/attendance in a all in one system. It i"solved" our problem with time savings!”

Pros

Ease of use friendly customer service and suitability for both salaried employees and supervisors contribute to the software's positive aspects.

Cons

PTO balance screen can be confusing requiring improvements for employee clarity.

“Does what it needs to do”

Pros

Easy-to-use software providing information on monthly paychecks without issues.

Cons

The user interface is subpar and the app occasionally crashes affecting stability.

“Buyer Beware”

Pros

Initial satisfaction followed by performance issues during further usage.

Cons

Lack of a quick overview for all employees at once difficulty with the phone app and challenges in navigation.

“No Communication”

Pros

Ease of learning friendly support team with no additional pros highlighted.

Cons

Poor customer service sales and financing teams with user-unfriendly reports.

“Excellent Cost Effective Payroll/HR Solution”

Pros

Positive feedback on customer support quick setup and user-friendly system catering to various entities.

Cons

Review/questions/scheduling reviews setup for multiple entities could be made more straightforward. Some issues with the TimeForce option.

“Very disappointed. Told this software would interface with Quickbooks and it does not. Customer support on this issue is too bad it is a Quickbooks issue.”

Pros

Kind and helpful setup person helpful information on time and attendance.

Cons

False marketing claims about Quickbooks integration unintuitive interface difficult setup and problematic reports.

“Terrible customer service”

Pros

Functional software with no specific positive aspects highlighted.

Cons

Described as having terrible service and being more expensive than alternatives.