isolved HCM Reviews

“HRIS Review of Infinisource

Pros

Continuous improvement of the product over the years is acknowledged as a positive aspect.

Cons

Disappointment with the product not being truly all-inclusive and skepticism about sales claims.

“Not a worth while product!

Pros

Affordable yet a blend of sentiments regarding overall contentment.

Cons

Disappointed with the inability to customize features and numerous bugs.

“Great Product and Simple to use

Pros

Simple to use fast service from the beginning to the end of phone calls.

Cons

Minor flexibility issues reported potentially related to the boss's preferences.

“so secure it trips over itself!

Pros

Affordable yet a blend of sentiments regarding overall contentment.

Cons

Excessive authentication processes criticized for hindering productivity.

“Time Force is terrific for our school district

Pros

User-friendly easy to read good employee access and superior tech support.

Cons

Print feature and small print on reports in IE mentioned as concerns. The software could have better settings.

“Great time management software

Pros

The time management and attendance tracking system is truly commendable especially with the visually appealing and well-organized Calendar setup making it easily accessible and manageable.

Cons

Currently I am unable to identify any specific features that require improvement. Most features are functioning effectively.

“I believe it will save tons of time once we get it going properly.

Pros

The remarkable assistance provided by the Tech support advisers at Infinisource particularly at their peak level of expertise is something I genuinely appreciate.

Cons

Setting up the software can be perceived as challenging and it is my opinion that a comprehensive walk-through would be beneficial for users.

“Unhappy with customer service

Pros

The software's user-friendly interface and the simplicity of creating reports contribute to its ease of use.

Cons

The customer service model is perceived negatively as it seems that service is only provided upon payment lacking a more proactive approach.

“Lisa Hammond review

Pros

The Caller ID feature for clock-ins is both user-friendly and straightforward ensuring a smooth clock-in procedure.

Cons

Rapid access to notes regarding changes in employee PTO/sick time is a challenge and the absence of teaching webinars further complicates the user experience.

“Quite possibly the worst software I have ever used...

Pros

The security measures implemented in this software are on par with Pentagon standards. However the rigorous authentication process with over 40 key presses can be perceived as challenging for users despite the heightened security it offers. It's notable that the mobile app's primary functionality is limited to punching in and out lacking the provision to view recorded time which may impact user satisfaction.

Cons

The software is criticized for its perceived broken state attributed to a development team with skills deemed slightly above high school level. Lack of support compatibility issues with phones and security concerns contribute to user dissatisfaction.

“Very stripped down version with no user manual or help function

Pros

Logging in is a straightforward process and the lack of available assistance for employees is somewhat compensated by the software's intuitive punch-in and out functionality.

Cons

Several action items within the software appear as links but lead to non-existent pages and the absence of a "Help" function for employees makes it challenging to perform tasks like manual time entry.

“Nice try but Alpha Product not for prime time

Pros

While the software promises extensive capabilities managing high expectations becomes a recurring theme.

Cons

The product is described as being at an Alpha level characterized by numerous bugs and inadequate support especially in QuickBooks integration.

“Vacation Software

Pros

The software's quick and easy usability coupled with its simplicity in recording time off makes it a convenient tool.

Cons

The need to remember the password at each login is highlighted as a potential inconvenience.

“Payroll service review

Pros

The software's ease of use coupled with its straightforward online interface and diverse service options enhances its user-friendliness.

Cons

The transition from a single Client Account Manager to a team of customer service agents is mentioned signaling a change in the support structure.

“Solid Product

Pros

Timeforce stands out as a robust web-based software solution designed for efficient employee time management.

Cons

Reporting capabilities are criticized for lacking a report designer limiting users in creating custom reports.

“New Purchase online. Used hosted tool before

Pros

The software's ability to allow maximum in-house control combined with its ease of use is a noteworthy feature.

Cons

A slight delay in processing punches is noted but is deemed acceptable.

“Powerful and Robust Payroll Software and Service

Pros

The software's intuitive flow especially across different modules like TimeForce Payroll and HR is a standout feature. The robust and dynamic reporting tool along with a pricing model accommodating economies of scale positions iSolved favorably among its competitors.

Cons

The desire for improved integration options between the payroll module and accounting software particularly QuickBooks is expressed.

“ESO review

Pros

The flexibility to manually enter checks or additional checks for employees at any time without running through QuickBooks is a valuable feature.

Cons

The shift from one-on-one interaction with a representative to a broader support system is criticized with the belief that personalized knowledge of the company is lost.

“Quick and easy way to keep track of hours

Pros

The software's simplicity enables employees to check their own time records contributing to more efficient weekly hour management.

Cons

The absence of a feature allowing users to view statistics like PTO is highlighted as a drawback.

“Several time saving features

Pros

The outstanding support provided throughout the transition process stands out ensuring a smooth experience.

Cons

Certain system parts being locked off to users is noted presenting challenges in areas like changing employee numbers and accessing custom reports.