JazzHR Reviews

Pros

I find it very easy to use. I appreciate how simple the functions are to work with, plus the team collaboration features work great for our workflow.

Cons

Can't really think of anything negative to say about it.

Pros

Reporting features let me customize data pulls for different people across our organization which is really helpful.

Cons

I really wish it had a customizable recruitment testing feature that you could tailor to your needs.

Pros

I find the interface really clean and everything is laid out clearly.

Cons

The search functionality is pretty clunky.

Pros

It is smooth and I can access it from any device without issues.

Cons

The inability to search resumes by keywords makes it challenging to locate specific candidates efficiently.

Pros

I like how they've thought through the workflow and it just makes sense. The Gmail integration works great for keeping track of everything and I'm impressed with how much you can do with signatures and email formatting. The media options are pretty robust too.

Cons

Reporting is terrible and the functionality feels complicated. There should never be multiple ways to refer people.

Pros

I really appreciate how simple it is. Everyone on our management team can easily find their way around without any training.

Cons

Would be great if it posted to more job boards

Pros

It's really nice how this walks me through each stage of candidate management in such an organized way. The integration with our HRIS system and Calendly makes everything flow together.

Cons

The workflows could really use more flexibility. They feel pretty rigid right now.

Pros

Love how user-friendly this platform is. The functionalities are solid and the workflows make everything run smoothly. It's been amazing to work with.

Cons

Can't think of anything negative after 3 years of using it.

Pros

It is very user friendly and data gets displayed so clearly

Cons

The system runs pretty sluggishly and frequently struggles with loading times

Pros

The software feels really innovative and user-friendly. Integration with other HRIS platforms works perfectly which makes my workflow much smoother.

Cons

The search and filtering can be a bit awkward to navigate. It's not that you can't locate what you need, it just requires more clicks than it should.

Pros

Our team and applicants find it really convenient. Perfect solution if you're looking for an uncomplicated ATS that gets the job done.

Cons

Managing multiple locations can get a bit tricky to organize though it's definitely still workable. Honestly, there isn't much else to complain about.

Pros

We get access to a much bigger candidate pool since it connects with LinkedIn, which has been really helpful for our recruiting efforts.

Cons

The search functionality is pretty limited. I can't filter candidates by specific criteria like years of experience, education location or management background to generate targeted reports. Also frustrating that the evaluation sheet only accepts whole number ratings so I cant give scores like 2.5 or 3.5 when candidates fall somewhere in between.

Pros

I appreciate how it connects to multiple recruiting platforms, really getting our brand visible across different channels.

Cons

The calendar feature no longer works with Outlook, which is really frustrating for me.

Pros

The automation and streamlining capabilities really make my hiring process so much smoother. I can quickly check where any role stands in the process for all hiring managers across the company.

Cons

Getting this tool configured properly takes quite a bit of time upfront, especially when setting up different user roles. If you rush through the initial setup or don't configure everything correctly from the start, you'll find yourself not getting the full value out of it later on.

Pros

The features are nice when they actually work.

Cons

Your customer service is absolutely terrible, honestly the worst I've ever dealt with. I'd rather handle tax issues than try to get help from you guys. The phone numbers you call from don't even accept return calls, which is ridiculous. Every ticket I submit gets closed without actually fixing anything and then you have the nerve to send marketing emails about what a "great experience" I'm supposedly having. Nobody even bothered asking how things are actually going. The product itself works well when it's not buggy but your support team needs a complete overhaul with real phone numbers and actual email addresses instead of those no-reply ones that show you dont really care about customers after they sign up.

Pros

I like how it connects with Indeed and the interface is really simple.

Cons

Occasionally runs into some bugs, though that's pretty normal for any software.

Pros

I can always reach someone immediately when I need help with no waiting on hold or navigating through endless phone menus to speak with a real person.

Cons

Can't send forms to more than one applicant at a time.

Pros

Really appreciate how the workflows include automated emails and texts to candidates.

Cons

The workflow could use another layer of automation like automatically moving candidates to the next stage once they meet my assessment criteria. Also really wish there was a dedicated mobile app instead of having to use the web browser on my phone.

Pros

The interface is really user-friendly and makes tracking candidates so easy. I appreciate being able to create custom questionnaires for different positions.

Cons

Not entirely clear where job postings end up being displayed and I feel like the candidate responses could use some improvement in terms of quality and depth.

Pros

What really saved me time was setting up workflows where my team could pre-screen candidates before they reached my desk. Being able to search resumes for specific keywords was useful, especially when certain positions require particular software experience and I need to quickly filter out applicants who don't meet those requirements.

Cons

Can't really speak to what integrations are available since I'm just a basic user and hiring manager so not sure what's there or missing.