JazzHR Reviews

Pros

Appreciate having access to our applicant history. It makes it really easy to go back and look up previous candidates and quickly review them using all that historical data we've built up.

Cons

The texting costs are way too high when you're trying to reach all your applicants, that's my biggest gripe with it.

Pros

So easy to manage for everyone. Anyone can pick it up regardless of their tech experience. Plus, the job board integrations don't cost extra, which is a nice bonus.

Cons

The metrics are confusing and take me way too long to figure out, sometimes over an hour just for one position. I wish the data was presented more clearly so I didn't have to spend so much time deciphering everything myself.

Pros

Found it user-friendly, which I really appreciate. Their customer support is absolutely world-class too. I've never waited more than 24 hours for a resolution to any issue.

Cons

I don't get to join their webinars as much as I'd like due to time constraints.

Pros

Building custom workflows for each position has been a game-changer, especially with the Calendly integration. Other systems I've used required manually inputting schedules every week, this one saves me tons of time. Being able to coordinate scheduling with other team members directly within the platform is so convenient.

Cons

Finding candidates across multiple job postings is pretty frustrating since I have to search each job separately. This makes bulk actions really difficult when I'm trying to work with candidates from different positions. The lack of automatic stage progression rules is also a pain. Everything has to be moved manually which creates extra work for our team.

Pros

I find it easier to use compared to other ATS platforms I've worked with and I can easily access backend controls when necessary or troubleshoot issues independently. The customizable task features are incredible. I can add my own workflows and track progress throughout each stage of the process.

Cons

I really wish there was a texting feature. With everyone constantly on their phones these days, it would be great to have a dropdown option that lets you send messages directly to customers cell phones for better communication.

Pros

I like being able to customize workflows for each position. It really helps make the interview process more efficient. The Discussion tab is great for team collaboration and tagging team members keeps everyone in the loop.

Cons

The scheduling feature feels complex and isn't very convenient. Search function could also be more simple though it does accomplish what you need it to.

Pros

The interface is clean and I love how simple everything is. The front end design really stands out too!

Cons

Only thing I'd change is having it automatically group candidates who apply multiple times. Right now I have to merge their profiles manually but aside from that minor inconvenience, it's been excellent!

Pros

It lets me track where applications are coming from, whether it's Zip Recruiter, Facebook, Indeed, or other platforms.

Cons

I haven't run into any real issues that are worth bringing up.

Pros

I can easily customize templates and workflows to fit my specific needs

Cons

The reporting features feel a bit outdated and could use some modernizing

Pros

I appreciate the interview scheduling functionality and being able to send texts directly to candidates.

Cons

Getting everyone on the hiring team to actually use this consistently has been my main challenge.

Pros

I get solid value for my money as a smaller business and when I need help, the support team gets back to me pretty quickly.

Cons

The data retrieval and analysis can be pretty tricky and theres a lot of pulling Excel spreadsheets to build comprehensive reports. Having to create links for internal job postings rather than having a dedicated internal job board feels backwards to me.

Pros

The integration with Google is amazing and having everything I need to post jobs, document candidates and schedule interviews all in one place is incredible! It saves our whole team tons of time and eliminates so many headaches.

Cons

There really isn't much I can complain about. After trying multiple other systems, this one stands out as my top choice!

Pros

It's great having bulk email and text capabilities, plus the star rating system for applications and those knockout questions that help filter candidates.

Cons

I wish the text messaging would send us email alerts when candidates reply. Right now there's no notification system so we end up missing their messages completely.

Pros

Once you get the hang of how everything works, it's really easy to use effectively.

Cons

Some tasks feel more complicated than necessary and could be managed better.

Pros

I really appreciate how it posts job listings across several platforms and keeps tabs on candidates throughout the hiring pipeline.

Cons

The posting to platforms takes way too long. There's always a delay that slows things down.

Pros

The interface is really well-structured and intuitive. The Gmail integration for scheduling works perfectly and saves me a ton of time. Plus, posting content is straightforward and hassle-free.

Cons

Integration with Zoom is not the best. Plus, when I try to import contacts from LinkedIn, it rarely works smoothly.

Pros

Found it easy to use and I love how the automation features help organize our processes and create consistency across the board.

Cons

The interview notes feature feels somewhat awkward to use.

Pros

Our recruiting team and hiring managers really appreciate how convenient this platform makes candidate review and outreach processes.

Cons

One issue we're having right now is that it doesn't sync properly with ADP.

Pros

The interface looks appealing and everything is organized in a way that just makes sense. Really appreciate the logical layout they've put together.

Cons

Sometimes there's problems with Indeed integration. It doesn't always sync properly.

Pros

Being able to add candidates to different positions with just one click makes it super easy to share talent between our various departments.

Cons

Haven't run into any problems yet though I'm still getting familiar with all the features