Public Safety, 101-500 employees
Less than 6 months
“Just implemented but thinking of changing”
Pros
I find JazzHR to be intuitive and budget-friendly, delivering excellent value for the price.
Cons
The reporting functionality poses challenges, as the offer letter tokens cannot be modified, resulting in the need to substitute incorrectly labeled tokens. This creates a messy and frustrating process overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Computer Networking, 11-50 employees
More than a year
“Easy to follow user interface”
Pros
Since 2009, JazzHR has revolutionized my recruitment efforts. The platform provides innovative and intuitive recruiting tools suitable for companies of all sizes. It has significantly enhanced team building and management.
Cons
Our company had an extremely positive experience with JazzHR, especially during our early stages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
More than a year
“Terrible to leave”
Pros
Initially, everything goes smoothly, but I would rate their applicant search capabilities around a 6-7.
Cons
When I made the decision to switch to a new service, I left voicemails and emails expressing my desire to cancel. As a business owner with multiple establishments, I never hold clients hostage or try to extend billing periods. Despite multiple calls and emails notifying them of my departure, I encountered difficulties. After complying with their requirements, I missed one line in an email that essentially asked, "Are you really sure?" (Yes, I thought to myself, I am absolutely sure after telling you five times already.) When I responded, acknowledging my oversight and requesting retroactive cancellation to the original date I informed them of my decision to leave, they essentially dismissed my request. It's simply an awful way to conduct business, especially considering the low price point.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
3
Functionality
8
Financial Services, 51-100 employees
More than a year
“No complaints here!”
Pros
JazzHR is incredibly intuitive, allowing for effortless posting and tracking of applicants. The platform offers impressive features like keyword searching, which is extremely beneficial when dealing with a large number of applicants.
Cons
Sometimes, I struggle to locate past job postings. I believe this is due to the arrangement of jobs on the menu.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Think Tanks, 51-100 employees
More than a year
“Search feature works great”
Pros
Dealing with a high volume of applications, I find JazzHR's effortless keyword search function invaluable for quickly filtering and managing resumes. It simplifies the process by enabling easy bulk application downloads.
Cons
Overall, there is nothing significant to complain about. It would be nice to have a single HR app that includes leave requests, but I'm unsure if JazzHR offers this feature since we currently use different software for that purpose.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 11-50 employees
More than a year
“Basic ATS without Any Bells and Whistles”
Pros
Navigating JazzHR is relatively straightforward, although it may lack the advanced features that larger organizations require. Nevertheless, for smaller companies with fewer hires, it proves to be a perfectly suitable system.
Cons
If you decide to switch to another ATS, be aware that the provided export cannot be seamlessly migrated and imported without significant effort.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Public Relations and Communications, 1-10 employees
“Great Customer Service!”
Pros
The customer service and support team at JazzHR go above and beyond. They have played a crucial role in streamlining our hiring process, and I appreciate the wide range of integrations and promotional offers available.
Cons
I have no reservations; everything necessary for a smooth onboarding process was readily available. I will definitely utilize JazzHR for my future hiring needs.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
6
Construction, 1-10 employees
Less than 6 months
“Not Worth the Money for Small Businesses”
Pros
I had the pleasure of dealing with an incredibly professional and knowledgeable sales representative, and their expertise was truly valuable.
Cons
Terminating my membership was a challenge, and the price was too high.
Rating Distribution
Ease of use
10
Value for money
2
Customer Support
2
Functionality
5
Information Technology and Services, 101-500 employees
More than a year
“Wonderful Customer Services”
Pros
I'm thoroughly impressed with JazzHR's customer service. They respond promptly and comprehensively, eliminating the need for long waiting periods of 24-48 hours.
Cons
At this point, I honestly can't think of anything negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
More than a year
“Good Value for Money”
Pros
Setting up and using JazzHR is incredibly simple. It seamlessly connects with multiple job boards and offers seamless posting capabilities. The platform integrates smoothly with other tools, providing a comprehensive experience.
Cons
The career page didn't function well for us. We have multiple locations, but the career page simply grouped them all together. It would have been great to have a search function by location.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Education Management, 51-100 employees
Less than a year
“Excellent Software!”
Pros
Throughout our entire recruiting process, JazzHR has been our preferred solution. From job postings to candidate management and final hiring decisions, JazzHR streamlines and simplifies the entire process. We particularly appreciate how it seamlessly integrates with our website and effortlessly guides candidates through each step.
Cons
Occasionally, we encounter minor issues with JazzHR. For instance, when we import candidates' resumes from another job posting site, the system fails to trigger email alerts for these candidates. These are infrequent and minor occurrences that occasionally arise, but they do not overshadow the overall experience with JazzHR.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mining & Metals, 500+ employees
More than a year
“JazzHR assists you in all your recruitment processes.”
Pros
JazzHR offers several features that I absolutely adore. The ability to personalize job offers, track candidates, and create customized questionnaires for skills assessment are just a few examples. It's an intuitive platform that enhances our recruitment efforts.
Cons
I couldn't find any features that I disliked. JazzHR offers a wide range of intriguing and advanced features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Health, Wellness and Fitness, 51-100 employees
Less than a year
“A great value!”
Pros
JazzHR provides highly customizable and easily manageable features. The platform is comprehensive and intuitive.
Cons
Occasionally, setting up advanced workflows can be challenging, but the customer service is exceptional!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Human Resources, 1-10 employees
More than a year
“Easy, Inexpensive, Great Functionality!”
Pros
What sets JazzHR apart is its impressive customization options. I can add emails to different statuses, ensuring candidates receive regular updates on their application progress. This helps maintain our company's reputation for effective communication. The convenient feature of merging multiple applications from the same candidate into one file saves time. Additionally, the seamless integration of Criteria assessments provides valuable insights right within the candidate's file. JazzHR offers a multitude of functions that cater to the needs of my small business clients, making it a reliable and efficient recruiting platform.
Cons
The messaging feature is valuable, but I personally experienced some glitches specific to my account. While there is a workaround, it is not ideal and gives rise to other complications for me. However, if utilized by a single client (business), they won't face this issue. Messaging is an excellent way to connect with candidates who may not respond to calls from an out-of-state area code.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Financial Services, 1-10 employees
Less than 6 months
“JazzHR Review”
Pros
One of the standout features of JazzHR is its intuitive and straightforward interface. It streamlines our recruitment workflow, enabling us to effortlessly manage and track candidates throughout the hiring process. Customizable job postings, seamless collaboration with team members, and comprehensive candidate profiles all contribute to optimizing our recruitment efforts.
Cons
One aspect that didn't impress me much about JazzHR was the limited reporting and analytics capabilities. While the platform provided basic reporting functionalities, it lacked more advanced analytics and tools for visualizing data. Having deeper insights into our recruitment metrics and the ability to generate customizable reports would have been advantageous for analyzing our hiring performance and making data-driven decisions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
6
Computer Software, 500+ employees
More than a year
“A comprehensive applicant tracking system”
Pros
JazzHR distinguishes itself with its sleek and user-friendly interface, making it one of the most intuitive ATS platforms I've come across. As a full desk recruiter, I find its job integrations, reporting capabilities, resume review, and background check features incredibly beneficial. The responsive customer support team provides excellent assistance, and the platform offers a range of training resources tailored for recruiters like me.
Cons
JazzHR offers a wide range of pricing options, but some businesses might find it pricier than other comprehensive ATSs available in the market. The reporting features are extremely basic and may fall short when recruiters are seeking more insights such as industry trends, market salaries, and prime talent locations. Additionally, there is a lack of candidate communication options. For example, I found it challenging to send mass emails or customize my communication templates.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Retail, 1-10 employees
“Great ATS”
Pros
To be honest, the primary reason I remain loyal to JazzHR is the exceptional support provided by [sensitive content hidden]. He is attentive, easily reachable, and has played a vital role in addressing my concerns. The level of support offered by JazzHR is highly appreciated.
Cons
The pricing is slightly higher in comparison to BreezyHR and other competitors. Personally, I would have preferred having only the ATS component without the additional fee for Zoom integration.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Outsourcing/Offshoring, 500+ employees
Less than a year
“Decent ATS, poor job posting tool”
Pros
JazzHR is straightforward to navigate and offers a clear overview of applicants.
Cons
The job posting feature of the platform doesn't yield any results. The integrations are below par, and there is no real-time post management option available.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
6
Functionality
6
E-Learning, 11-50 employees
More than a year
“Recruiting Made Simple with JazzHR”
Pros
JazzHR has proven to be an incredibly effective tool for managing our recruitment process. I wholeheartedly recommend it to any business in search of an efficient and streamlined hiring solution. One of its key strengths lies in its intuitive interface, presenting a clear dashboard that simplifies job postings, applications, and candidate statuses. The platform seamlessly integrates with a variety of job boards and social media platforms, attracting a diverse pool of candidates. Another standout feature is JazzHR's robust applicant tracking system, providing easy access to all applicant data, including resumes, cover letters, and interview notes. This information can be effortlessly shared among hiring managers and team members. The platform also includes automated reminders and notifications to ensure no candidate falls through the cracks.
Cons
One potential downside of JazzHR is that it can initially be overwhelming due to its wide array of features and customization options. However, with a little training and practice, users can quickly adapt and make the most of its capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Outsourcing/Offshoring, 500+ employees
Less than 6 months
“Best tool for hiring and track applicants.”
Pros
JazzHR offers a user-friendly platform for hiring, simplifying the documentation process and keeping submitted information organized, resulting in a seamless recruitment experience.
Cons
JazzHR doesn't effectively prevent or identify spam. We often receive duplicate applications, leading to confusion and potential mix-ups if not promptly addressed or deleted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10