Total 75 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars29%
3
Stars4%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Rafael
Banking, 500+ employees
More than a year
“great for collecting feedback
Pros
To be honest the best thing about it is easily the feedback feature. Depending on your team and how you are performing, you can build up a whole collection of positive feedback that really shows your dedication to your role and your colleagues. Also it great for boosting morale. And let's be real it does not hurt when it comes time to ask for a raise.
Cons
It aims to cover a lot of ground but it does not always fully deliver. For example after a review, it generates a checklist from our discussion for the following week. While that's mostly a good thing, for some reason it feels like it falls a little flat.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
RODERICK
Entertainment, 11-50 employees
Less than a year
“Simple for tracking progress
Pros
It offers a simple way to keep tabs on how employees are progressing.
Cons
As per me it is not really built for monitoring measurable performance indicators or tracking bonuses.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
6
Functionality
5
Nina
Financial Services, 51-100 employees
More than a year
“simplifies employee management
Pros
Lattice simplifies employee management for us with clear processes and user-friendly solutions.
Cons
Our team has not run into any disadvantages while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cherise
Real Estate, 11-50 employees
More than a year
“flexible reviews but requires time to learn
Pros
I like how flexible the review cycles are and the Slack integration is a nice touch.
Cons
Getting the hang of it takes a little time but overall it is a fantastic tool.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Paulo
Information Technology and Services, 500+ employees
More than a year
“helpful for goals and input
Pros
It is a helpful tool for gathering input from teammates and managers about your work and development. I also like how easy it is to set goals and track your results all year long.
Cons
Keep in mind that you need to go through a lot of training to be able to use all of its features effectively.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hayley
Marketing and Advertising, 51-100 employees
More than a year
“great for setting goals but hard to navigate
Pros
We use Lattice for setting both company-wide and individual goals. I like that it makes goals visible to everyone as I can see what others are working toward and they can see mine. This transparency helps with tracking growth, staying accountable and understanding how different departments contribute to the bigger picture.
Cons
The user interface is my biggest issue. I often find the navigation paths unclear which makes moving around the platform more difficult than it should be.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Margaret
Utilities, 51-100 employees
More than a year
“Lattice: Elevating Engagement and Growth with Powerful Tools
Pros
Lattice has truly transformed things for us at NPX. It offers a full platform that boosts engagement, strengthens our people operations and gives us actionable insights with excellent data. We are using everything it has to offer, from 1:1s, feedback and growth tracking to performance reviews, engagement surveys and OKRs. The features are solid and easy to navigate which makes it simple for us to align our teams, monitor progress and encourage continuous growth. Lattices impact on employee engagement and development has been noteworthy as it helps us nurture a culture of performance and growth.
Cons
I have faced some limitations when customizing templates like performance reviews but I like that Lattice is continuously working to improve this area.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Jair
Telecommunications, 1-10 employees
More than a year
“Good Software. Not the best, but good
Pros
I really like the updates, 1x1s, semester reviews, OKRs and especially the ability to create knowledge trails.
Cons
Occasionally, the software has a few bugs that prevent updates from happening and its also difficult to transfer the same OKR to new semesters after closing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Rachel
Computer Software, 500+ employees
More than a year
“Empowering growth and development
Pros
I love how many different things I can accomplish with this tool: annual performance reviews, weekly 1:1s, giving kudos to coworkers and asking check-in questions about career goals and development! We have been using Lattice for over four years now and it remains our go to solution for all of these reasons.
Cons
Setting up different features in Lattice is not always simple. I spent a considerable amount of time learning how to create custom questions and templates. It would be helpful to have easier guides or instructions available within Lattice for users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kinsey
Insurance, 101-500 employees
Less than 6 months
“Great Experience
Pros
Lattice ease of use and customization options really stand out to me. The transition went smoothly and it was well-received across the team. I especially like the Q&A feature.
Cons
I have not found anything missing in the software so far.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Evropia
Information Technology and Services, 101-500 employees
Less than a year
“Lattice makes your working life easier!
Pros
The user friendliness is great. Setting up engagement surveys and performance management cycles is quite simple too.
Cons
I would prefer better reporting options for the engagement survey results.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gloria
E-Learning, 101-500 employees
Less than a year
“Lattice Review
Pros
What I really like about Lattice is how I can keep all my feedback, goals and 1:1 notes in one place. It makes the performance review season so much easier for me to manage.
Cons
There is nothing I dislike, though I only use the platform once a week or so.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Julie
Logistics and Supply Chain, 500+ employees
Less than a year
“Nice tool for Growing Companies
Pros
Lattice is very easy when it comes to employee use. Whenever we introduce new products both leaders and employees pick up the navigation quickly.
Cons
Many features seem to be built on specific customizations or backend setups that do not connect seamlessly across platforms. For instance, some permissions are easy to create in the engagement platform but are not available in the Performance Platform. Additionally, there are Feedback Prompts in the system that are not customizable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Allison
Information Technology and Services, 51-100 employees
Less than a year
“Lattice Review From a Head of HR
Pros
I like how easy Lattice is to use and its intuitive UI/UX. It feels like a product that anyone can navigate and learn quickly. I can gain better insights into how our team feels, performs and functions. It's been an excellent tool for us. Our marketing team even regards Lattice as a leader in overall branding strategy, the tool's appearance and its marketing materials.
Cons
I do not have a particular least favorite aspect, but there is always room for improvement and new features. Sometimes, the product roadmap focuses on areas we are not currently using or that do not fit our needs. However, when there are releases related to tools we do use, they are usually very beneficial and exciting.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jennifer
Market Research, 51-100 employees
Less than a year
“Lattice Review
Pros
I value the user-friendly platform that Lattice offers for all users. The data insights are very powerful in driving engagement and usage.
Cons
Some of the reports I try to download are a bit messy and require cleanup for quick stats.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Shandora
Information Technology and Services, 500+ employees
Less than a year
“Overall, great addition to our company
Pros
Lattice has been a great addition to our company. Before we were using separate systems for tracking, surveys and performance reviews. Now, with Lattice, we have combined everything into one system. We are also able to handle tasks we could not before like creating meeting agendas.
Cons
We are looking forward to having a group meeting agenda option. I have heard its coming soon and I cannot wait!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jennifer
Arts and Crafts, 11-50 employees
Less than a year
“Thanks, Lattice!
Pros
From selection to application everything has been smooth and wonderful.
Cons
Honestly, its been serving us the best so far. In short I have no major negative feedback to share.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
James
Computer Software, 51-100 employees
Less than a year
“Better than nothing with a lot to be desired
Pros
Having a central place to manage 1:1s and performance reviews is a major improvement over managing these functions in a more ad hoc way such as through documents and note-taking apps.
Cons
I did like to see the option to sync action items from 1:1s or goals to other task management applications. Not having this feature leads to duplicate system management issues and a fragmented to-do list. It would also be great to document ad hoc meetings, in addition to recurring 1:1s, using the 1:1 template and functionality. Managing OKRs could be easier, especially with better sorting and bulk update options.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Emily
Financial Services, 51-100 employees
Less than a year
“Makes a big difference!
Pros
Lattice simplifies performance management and employee engagement. It helps managers stay connected with their employees and keeps everyone on track.
Cons
I wish it integrated with our HRIS system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren
Telecommunications, 11-50 employees
Less than a year
“Solid product
Pros
Once set up, the engagement surveys and performance reviews offer valuable insights into our employees experiences and professional journeys within the company.
Cons
The back-end setup for surveys and reviews could be a bit more intuitive.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9