Total 75 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

29%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Rafael

Banking, 500+ employees

More than a year

5.0
October 2024

great for collecting feedback

Pros

To be honest the best thing about it is easily the feedback feature. Depending on your team and how you are performing, you can build up a whole collection of positive feedback that really shows your dedication to your role and your colleagues. Also it great for boosting morale. And let's be real it does not hurt when it comes time to ask for a raise.

Cons

It aims to cover a lot of ground but it does not always fully deliver. For example after a review, it generates a checklist from our discussion for the following week. While that's mostly a good thing, for some reason it feels like it falls a little flat.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

RODERICK

Entertainment, 11-50 employees

Less than a year

3.0
September 2024

Simple for tracking progress

Pros

It offers a simple way to keep tabs on how employees are progressing.

Cons

As per me it is not really built for monitoring measurable performance indicators or tracking bonuses.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

5

N

Nina

Financial Services, 51-100 employees

More than a year

5.0
September 2024

simplifies employee management

Pros

Lattice simplifies employee management for us with clear processes and user-friendly solutions.

Cons

Our team has not run into any disadvantages while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cherise

Real Estate, 11-50 employees

More than a year

5.0
September 2024

flexible reviews but requires time to learn

Pros

I like how flexible the review cycles are and the Slack integration is a nice touch.

Cons

Getting the hang of it takes a little time but overall it is a fantastic tool.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

P

Paulo

Information Technology and Services, 500+ employees

More than a year

5.0
September 2024

helpful for goals and input

Pros

It is a helpful tool for gathering input from teammates and managers about your work and development. I also like how easy it is to set goals and track your results all year long.

Cons

Keep in mind that you need to go through a lot of training to be able to use all of its features effectively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

H

Hayley

Marketing and Advertising, 51-100 employees

More than a year

4.0
September 2024

great for setting goals but hard to navigate

Pros

We use Lattice for setting both company-wide and individual goals. I like that it makes goals visible to everyone as I can see what others are working toward and they can see mine. This transparency helps with tracking growth, staying accountable and understanding how different departments contribute to the bigger picture.

Cons

The user interface is my biggest issue. I often find the navigation paths unclear which makes moving around the platform more difficult than it should be.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

M

Margaret

Utilities, 51-100 employees

More than a year

5.0
August 2024

Lattice: Elevating Engagement and Growth with Powerful Tools

Pros

Lattice has truly transformed things for us at NPX. It offers a full platform that boosts engagement, strengthens our people operations and gives us actionable insights with excellent data. We are using everything it has to offer, from 1:1s, feedback and growth tracking to performance reviews, engagement surveys and OKRs. The features are solid and easy to navigate which makes it simple for us to align our teams, monitor progress and encourage continuous growth. Lattices impact on employee engagement and development has been noteworthy as it helps us nurture a culture of performance and growth.

Cons

I have faced some limitations when customizing templates like performance reviews but I like that Lattice is continuously working to improve this area.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

J

Jair

Telecommunications, 1-10 employees

More than a year

4.0
August 2024

Good Software. Not the best, but good

Pros

I really like the updates, 1x1s, semester reviews, OKRs and especially the ability to create knowledge trails.

Cons

Occasionally, the software has a few bugs that prevent updates from happening and its also difficult to transfer the same OKR to new semesters after closing.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

R

Rachel

Computer Software, 500+ employees

More than a year

5.0
July 2024

Empowering growth and development

Pros

I love how many different things I can accomplish with this tool: annual performance reviews, weekly 1:1s, giving kudos to coworkers and asking check-in questions about career goals and development! We have been using Lattice for over four years now and it remains our go to solution for all of these reasons.

Cons

Setting up different features in Lattice is not always simple. I spent a considerable amount of time learning how to create custom questions and templates. It would be helpful to have easier guides or instructions available within Lattice for users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kinsey

Insurance, 101-500 employees

Less than 6 months

5.0
June 2024

Great Experience

Pros

Lattice ease of use and customization options really stand out to me. The transition went smoothly and it was well-received across the team. I especially like the Q&A feature.

Cons

I have not found anything missing in the software so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

E

Evropia

Information Technology and Services, 101-500 employees

Less than a year

5.0
June 2024

Lattice makes your working life easier!

Pros

The user friendliness is great. Setting up engagement surveys and performance management cycles is quite simple too.

Cons

I would prefer better reporting options for the engagement survey results.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gloria

E-Learning, 101-500 employees

Less than a year

4.0
June 2024

Lattice Review

Pros

What I really like about Lattice is how I can keep all my feedback, goals and 1:1 notes in one place. It makes the performance review season so much easier for me to manage.

Cons

There is nothing I dislike, though I only use the platform once a week or so.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J

Julie

Logistics and Supply Chain, 500+ employees

Less than a year

5.0
June 2024

Nice tool for Growing Companies

Pros

Lattice is very easy when it comes to employee use. Whenever we introduce new products both leaders and employees pick up the navigation quickly.

Cons

Many features seem to be built on specific customizations or backend setups that do not connect seamlessly across platforms. For instance, some permissions are easy to create in the engagement platform but are not available in the Performance Platform. Additionally, there are Feedback Prompts in the system that are not customizable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Allison

Information Technology and Services, 51-100 employees

Less than a year

5.0
June 2024

Lattice Review From a Head of HR

Pros

I like how easy Lattice is to use and its intuitive UI/UX. It feels like a product that anyone can navigate and learn quickly. I can gain better insights into how our team feels, performs and functions. It's been an excellent tool for us. Our marketing team even regards Lattice as a leader in overall branding strategy, the tool's appearance and its marketing materials.

Cons

I do not have a particular least favorite aspect, but there is always room for improvement and new features. Sometimes, the product roadmap focuses on areas we are not currently using or that do not fit our needs. However, when there are releases related to tools we do use, they are usually very beneficial and exciting.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Jennifer

Market Research, 51-100 employees

Less than a year

5.0
June 2024

Lattice Review

Pros

I value the user-friendly platform that Lattice offers for all users. The data insights are very powerful in driving engagement and usage.

Cons

Some of the reports I try to download are a bit messy and require cleanup for quick stats.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Shandora

Information Technology and Services, 500+ employees

Less than a year

4.0
June 2024

Overall, great addition to our company

Pros

Lattice has been a great addition to our company. Before we were using separate systems for tracking, surveys and performance reviews. Now, with Lattice, we have combined everything into one system. We are also able to handle tasks we could not before like creating meeting agendas.

Cons

We are looking forward to having a group meeting agenda option. I have heard its coming soon and I cannot wait!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jennifer

Arts and Crafts, 11-50 employees

Less than a year

5.0
June 2024

Thanks, Lattice!

Pros

From selection to application everything has been smooth and wonderful.

Cons

Honestly, its been serving us the best so far. In short I have no major negative feedback to share.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

James

Computer Software, 51-100 employees

Less than a year

4.0
June 2024

Better than nothing with a lot to be desired

Pros

Having a central place to manage 1:1s and performance reviews is a major improvement over managing these functions in a more ad hoc way such as through documents and note-taking apps.

Cons

I did like to see the option to sync action items from 1:1s or goals to other task management applications. Not having this feature leads to duplicate system management issues and a fragmented to-do list. It would also be great to document ad hoc meetings, in addition to recurring 1:1s, using the 1:1 template and functionality. Managing OKRs could be easier, especially with better sorting and bulk update options.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

E

Emily

Financial Services, 51-100 employees

Less than a year

5.0
June 2024

Makes a big difference!

Pros

Lattice simplifies performance management and employee engagement. It helps managers stay connected with their employees and keeps everyone on track.

Cons

I wish it integrated with our HRIS system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lauren

Telecommunications, 11-50 employees

Less than a year

5.0
June 2024

Solid product

Pros

Once set up, the engagement surveys and performance reviews offer valuable insights into our employees experiences and professional journeys within the company.

Cons

The back-end setup for surveys and reviews could be a bit more intuitive.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9