Lattice HR Reviews

“has a user-friendly interface

Pros

Smooth design and easy to navigate. Also it is simple to get our team trained up and it offers solid foundational components for essential tasks.

Cons

If your main systems are not set up in a typical way, let me tell you that you might find the integrations and APIs a bit trickier to handle.

“Simple to pick up with great features

Pros

Lattice is simple to pick up and comes packed with useful features for our team. Finding what you need is also hassle-free thanks to the homepage and the navigation menu on the left.

Cons

The overall layout of the tool is great. My only issue is remembering how to create goals correctly. There is a section for SMART goals and another for Grow goals, which are meant for personal objectives. But I keep accidentally using the SMART section, even though it feels better suited for bigger team or company targets. So a little more guidance there would be helpful.

“customizable features with AI help

Pros

Being able to customize question templates and review cycles has been a huge advantage. We have also valued the flexibility to adjust permission settings. The layout is user friendly and easy to navigate too and the new AI tools for drafting reviews and answering search queries save us a lot of time.

Cons

Our team connects Lattice to Rippling but there are a few restrictions when syncing custom demographic fields between them. Another drawback is the lack of automatic reminders for reviews that are done manually, which can sometimes cause delays.

“good for feedback and check-ins

Pros

I like the option to give and receive feedback. Plus setting up regular check-ins with my team and having a record of our past conversations is really helpful.

Cons

The suggested talking points often do not sound like how people actually speak. It also does not seem to connect to my calendar smoothly and if a meeting time changes, the whole entry sometimes vanishes though that might be my own mistake.

“User-friendly but tools are limited

Pros

Lattice is user-friendly and simple to get around. Plus it connects smoothly with tools like Slack. And getting alerts by email or Slack makes it even more convenient to stay updated.

Cons

We found that the tools and features were not as extensive as what other coaching platforms offer. Because we needed more powerful options, we decided to move to a different software solution that better fit our needs.

“perfect for tracking one on ones

Pros

Tracking one on ones is great as it gives me and my team a shared space to jot down ideas or topics to discuss next time we meet.

Cons

When we have to reschedule a one on one meeting, the system does not update automatically. This causes notifications to be sent out for the old, incorrect time. Also I wish the options for sending weekly updates were a bit more flexible.

“Helps me monitor my goals well

Pros

It helps me monitor my goals with clear metrics. I can share them with my manager, who can always see how I am progressing. That makes goals feel less intimidating and more achievable. You can also set deadlines and add details.

Cons

A feature that would be really helpful is the ability to work on a goal with another person. Maybe that option already exists and I just have not found it yet.

“clean layout but calendar sync is tricky

Pros

What I like best about Lattice is how the website is laid out. It is clean, easy to read and simple to navigate. I use it for my one on ones and check-ins and the suggested discussion questions are really helpful for guiding conversations.

Cons

The only thing that bothers me is setting up meetings. Being so familiar with Microsoft Outlook's calendar, it is confusing when I cannot properly link a meeting from Outlook over to it. It is a small thing but it would feel much smoother if they synced better.

“Smoother talks with my manager

Pros

It makes engaging with my manager much smoother. I can organize and manage my tasks more effectively. The pricing is fair and it is useful for tracking my professional growth.

Cons

Figuring out the platform and what it is capable of can be challenging. And unfortunately the support team has not been very helpful to us in clearing things up.

“makes reviews efficient

Pros

The software is very easy to use and makes the review process much more efficient.

Cons

Because we can only get into it through a single sign-on, it' is surprisingly easy to forget about it entirely.

“Keeps all my job info in one place

Pros

Lattice helps me keep everything related to my job organized in one place. Plus it stores all the feedback I have given or received, notes from my weekly check-ins, task lists, annual reviews and more.

Cons

Honestly I do not have any complaints or suggestions for improvement.

“everything about it is good

Pros

Giving feedback, sharing observations, completing reviews and requesting one-on-ones is all really simple with it.

Cons

I feel like the product could be more user-friendly and easier to apply but the main problem is the interface makes its purpose and functionality confusing.

“well structured review system but calendar sync is hard

Pros

I like how structured and simple peer and self-reviews are in the system. We can also ask teammates for feedback anytime during the year which helps strengthen our working relationships. There is also a bi-weekly form where we share how we are feeling and what we are focusing on, so our manager knows when to check in.

Cons

One downside is that syncing our Lattice calendar with our teams calendar is not easy. This leads to problems because when I have a 1:1 coming up, it often does not create a calendar appointment so I sometimes miss these meetings with my manager.

“nothing extraordinary

Pros

Nothing much but it is a platform that connects with tools like Slack, JIRA and Workday to support HR and management tasks.

Cons

Its module feels very rigid and based on a template. It gives the impression to me that there is not much creative thought behind its design.

“User-friendly and straight to the point

Pros

The interface is user-friendly, simple and I like that it gets straight to the point.

Cons

There are not any negatives as it works well. The only drawback is that I am required to use it for extra tasks.

“awesome praise feature

Pros

I really love that our Praise feature is built right into Lattice as it lets me give colleagues positive feedback that is shared with HR and recognized across the entire company. Also it is a great way to keep everyone motivated and appreciated.

Cons

It would be helpful if it could connect directly to our HR and Benefits system which is Rippling.

“User-friendly and clean design

Pros

The interface is user friendly, clean and easy to move around in.

Cons

Up to this point there has not been anything about it that I did not like.

“great design but search needs work

Pros

Lattice design is clear and user-friendly and I find the reporting features reliable too.

Cons

The platform can sometimes be buggy. Plus the search function is an area that I feel like could definitely see some improvement.

“really nice updates and reviews

Pros

I really value the weekly update reminders and the one-on-one meeting templates. Also performance reviews are much smoother with Lattice!

Cons

Having a feature that lets us track our team meetings together would be a great addition for better collaboration.

“A key tool for team growth

Pros

What really makes Lattice stand out is how it supports ongoing employee growth, encourages regular feedback and helps align personal goals with the company's direction. It's become a key tool for building a strong, high-achieving workplace culture.

Cons

I cannot think of any problems to mention regarding this platform.

“great for collecting feedback

Pros

To be honest the best thing about it is easily the feedback feature. Depending on your team and how you are performing, you can build up a whole collection of positive feedback that really shows your dedication to your role and your colleagues. Also it great for boosting morale. And let's be real it does not hurt when it comes time to ask for a raise.

Cons

It aims to cover a lot of ground but it does not always fully deliver. For example after a review, it generates a checklist from our discussion for the following week. While that's mostly a good thing, for some reason it feels like it falls a little flat.

“Simple for tracking progress

Pros

It offers a simple way to keep tabs on how employees are progressing.

Cons

As per me it is not really built for monitoring measurable performance indicators or tracking bonuses.

“simplifies employee management

Pros

Lattice simplifies employee management for us with clear processes and user-friendly solutions.

Cons

Our team has not run into any disadvantages while using it.

“flexible reviews but requires time to learn

Pros

I like how flexible the review cycles are and the Slack integration is a nice touch.

Cons

Getting the hang of it takes a little time but overall it is a fantastic tool.

“helpful for goals and input

Pros

It is a helpful tool for gathering input from teammates and managers about your work and development. I also like how easy it is to set goals and track your results all year long.

Cons

Keep in mind that you need to go through a lot of training to be able to use all of its features effectively.

“great for setting goals but hard to navigate

Pros

We use Lattice for setting both company-wide and individual goals. I like that it makes goals visible to everyone as I can see what others are working toward and they can see mine. This transparency helps with tracking growth, staying accountable and understanding how different departments contribute to the bigger picture.

Cons

The user interface is my biggest issue. I often find the navigation paths unclear which makes moving around the platform more difficult than it should be.

“Lattice: Elevating Engagement and Growth with Powerful Tools

Pros

Lattice has truly transformed things for us at NPX. It offers a full platform that boosts engagement, strengthens our people operations and gives us actionable insights with excellent data. We are using everything it has to offer, from 1:1s, feedback and growth tracking to performance reviews, engagement surveys and OKRs. The features are solid and easy to navigate which makes it simple for us to align our teams, monitor progress and encourage continuous growth. Lattices impact on employee engagement and development has been noteworthy as it helps us nurture a culture of performance and growth.

Cons

I have faced some limitations when customizing templates like performance reviews but I like that Lattice is continuously working to improve this area.

“Good Software. Not the best, but good

Pros

I really like the updates, 1x1s, semester reviews, OKRs and especially the ability to create knowledge trails.

Cons

Occasionally, the software has a few bugs that prevent updates from happening and its also difficult to transfer the same OKR to new semesters after closing.

“Empowering growth and development

Pros

I love how many different things I can accomplish with this tool: annual performance reviews, weekly 1:1s, giving kudos to coworkers and asking check-in questions about career goals and development! We have been using Lattice for over four years now and it remains our go to solution for all of these reasons.

Cons

Setting up different features in Lattice is not always simple. I spent a considerable amount of time learning how to create custom questions and templates. It would be helpful to have easier guides or instructions available within Lattice for users.

“Great Experience

Pros

Lattice ease of use and customization options really stand out to me. The transition went smoothly and it was well-received across the team. I especially like the Q&A feature.

Cons

I have not found anything missing in the software so far.

“Lattice makes your working life easier!

Pros

The user friendliness is great. Setting up engagement surveys and performance management cycles is quite simple too.

Cons

I would prefer better reporting options for the engagement survey results.

“Lattice Review

Pros

What I really like about Lattice is how I can keep all my feedback, goals and 1:1 notes in one place. It makes the performance review season so much easier for me to manage.

Cons

There is nothing I dislike, though I only use the platform once a week or so.

“Nice tool for Growing Companies

Pros

Lattice is very easy when it comes to employee use. Whenever we introduce new products both leaders and employees pick up the navigation quickly.

Cons

Many features seem to be built on specific customizations or backend setups that do not connect seamlessly across platforms. For instance, some permissions are easy to create in the engagement platform but are not available in the Performance Platform. Additionally, there are Feedback Prompts in the system that are not customizable.

“Lattice Review From a Head of HR

Pros

I like how easy Lattice is to use and its intuitive UI/UX. It feels like a product that anyone can navigate and learn quickly. I can gain better insights into how our team feels, performs and functions. It's been an excellent tool for us. Our marketing team even regards Lattice as a leader in overall branding strategy, the tool's appearance and its marketing materials.

Cons

I do not have a particular least favorite aspect, but there is always room for improvement and new features. Sometimes, the product roadmap focuses on areas we are not currently using or that do not fit our needs. However, when there are releases related to tools we do use, they are usually very beneficial and exciting.

“Lattice Review

Pros

I value the user-friendly platform that Lattice offers for all users. The data insights are very powerful in driving engagement and usage.

Cons

Some of the reports I try to download are a bit messy and require cleanup for quick stats.

“Overall, great addition to our company

Pros

Lattice has been a great addition to our company. Before we were using separate systems for tracking, surveys and performance reviews. Now, with Lattice, we have combined everything into one system. We are also able to handle tasks we could not before like creating meeting agendas.

Cons

We are looking forward to having a group meeting agenda option. I have heard its coming soon and I cannot wait!

“Thanks, Lattice!

Pros

From selection to application everything has been smooth and wonderful.

Cons

Honestly, its been serving us the best so far. In short I have no major negative feedback to share.

“Better than nothing with a lot to be desired

Pros

Having a central place to manage 1:1s and performance reviews is a major improvement over managing these functions in a more ad hoc way such as through documents and note-taking apps.

Cons

I did like to see the option to sync action items from 1:1s or goals to other task management applications. Not having this feature leads to duplicate system management issues and a fragmented to-do list. It would also be great to document ad hoc meetings, in addition to recurring 1:1s, using the 1:1 template and functionality. Managing OKRs could be easier, especially with better sorting and bulk update options.

“Makes a big difference!

Pros

Lattice simplifies performance management and employee engagement. It helps managers stay connected with their employees and keeps everyone on track.

Cons

I wish it integrated with our HRIS system.

“Solid product

Pros

Once set up, the engagement surveys and performance reviews offer valuable insights into our employees experiences and professional journeys within the company.

Cons

The back-end setup for surveys and reviews could be a bit more intuitive.

“Very Good and User-Friendly Product

Pros

I love how user friendly Lattice is. When I joined the firm, I had no prior training in Lattice but was able to navigate it easily.

Cons

Currently, there is no option to upload documents with a review or feedback.

“Five Stars for Lattice

Pros

Lattice is very easy to use and their customer support is exceptional. Not only does the HR team love it but employees also say its the best system they have ever used!

Cons

Occasionally, there are small glitches but the customer service team is always helpful. If there is no workaround for a problem, we can provide product feedback and its taken seriously.

“Great Platform!

Pros

As an admin, Lattice is simple to use. I can easily set up reviews, surveys and more.

Cons

I did like to see more features related to compensation management. Otherwise, its great all around.

“LF review of Lattice

Pros

About Lattice I really like the integrations, the communication features for review cycles and the 1:1 functionality.

Cons

The manager downward review process is not very intuitive for opening self-reviews and the parent goals can be confusing. Also, exports are to CSVs rather than Excel.

“Great Performance Management Product

Pros

Usability: Its easy to use for both admins and users. Feedback and Improvement: Unlike some companies where feedback seems to disappear, Lattice takes our feedback seriously and has used it to improve and enhance their products. Customer Service: Even though it operates as a ticketing system, all Livechat Agents and the Customer Care email team are responsive and knowledgeable. They also follow up to ensure that our questions are fully answered. User Interface: Its easy to navigate.

Cons

We were promised a rollout for one of the products but it never happened due to a reorganization. However, the product is back on the roadmap so I am excited to see it come to fruition. This is a minor issue but some products could be more user-friendly.

“Lattice for Performance Reviews

Pros

What I love most about Lattice is their customer service. Their team of experts really knows the product and takes the time to ensure that I become an expert too!

Cons

Some aspects are not perfect. I wish I could download a report of everyone who is a manager. Additionally, customization options when creating your own templates are limited so I have to get creative.

“A great addition to the business!

Pros

I really enjoy how Lattice allows me to automate tasks. As part of a smaller HR team, its fantastic to use a platform that can perform and streamline these tasks for us.

Cons

I do not have any complaints about Lattice so far. Its been a great platform and a valuable addition to the business. The broader team seems to feel the same way.

“Lattice Help your Company Stay on Target

Pros

I appreciate how others in the company can see my updates and progress.

Cons

I do weekly updates but sometimes the same questions are repeated multiple times which can be a bit redundant.

“Technology Company 1 year review

Pros

I find it useful for documenting and assisting managers and staff with one on ones. The goal setting options and customization are also great.

Cons

I did prefer a few more custom reports or tweaks. Lattice is directly linked to our HRIS so we cannot make changes in Lattice that are not reflected in the HRIS. For instance, if we want someone to be listed as a shared manager or supervisor in Lattice but do not want to make that change in the HRIS, its not possible.

“Lattice - our go to performance management system

Pros

I love the customizable features: 1:1s, employee engagement surveys, performance reviews, 360s, eNPS and other customizable surveys.

Cons

I cannot export data in all areas of the tool such as employee engagement surveys.