MakeShift Software Reviews

Pros

Integration with our HRIs works really well, data flows both ways easily. Our operations team relies on this daily for scheduling and whenever we need help, customer support is always accessible and responsive.

Cons

Nothing to mention here from my side and I haven't found anything to complain about with this platform yet.

Pros

I appreciate being able to quickly check my scheduled appointments.

Cons

I find it annoying having to switch back and forth between different schedules all the time.

Pros

Interface is really simple for me and works well for different business needs and workflows.

Cons

sometimes making bulk changes can be tricky and frustrating for me.

Pros

The way this connects with ADP works really well for our workflow.

Cons

Can't set people as unavailable and there's no view only mode which is frustrating for my team.

Pros

Integration with our payroll system makes handling timecards much smoother.

Cons

Interface looks pretty outdated compared to other platforms I've worked with.

Pros

Makes scheduling much easier and the ADP integration really aligns our payroll workflow. It's simplified quite a bit of our administrative work.

Cons

Can't see schedules across different locations or departments which is really frustrating. I've asked multiple times for a monthly user list report but keep getting denied or just ignored completely. Customer support doesn't respond within there promised 1-2 day timeframe either. Setting up implementation appointments has been a nightmare, they don't follow up properly so we end up with missed meetings and constant miscommunication.

Pros

Creating shift schedules is incredibly easy and I really appreciate how staff can swap shifts on their own and input their availability preferences.

Cons

It's frustrating when you try to give someone a raise and the rate changes don't update properly.. causes real headaches for me with payroll accuracy.

Pros

Feature I really appreciate is that being able to adjust schedules instantly from my phone whenever needed. The notifications alerting me when employees haven't clocked in or are running late have been incredibly helpful for staying on top of attendance issues.

Cons

Mobile web interface is a little clunky.

Pros

Team behind this is fantastic and they're always there when I need help with anything.

Cons

I don't really have any complaints about the program so far but going back through previous years to find current hour records when government agencies request them is pretty challenging.

Pros

shift trade functionality has been really great for me.

Cons

I'd estimate we only utilize about 3 out of 10 available features so there's quite a bit we're not taking advantage of.

Pros

I appreciate being able to track how my team's scheduled hours are managed and see where we have available staff for new assignments, all from a single location.

Cons

I really wish there was some kind of location tracking feature to match up with what's actually on the schedule.

Pros

I find it really effective for posting open shifts and managing scheduling needs.

Cons

For me connecting with ADP is more complicated than it should be.

Pros

scheduling shifts is easy and I can quickly navigate through the system to check requested time off and availability preferences. The staff trading feature works well too.

Cons

Would love to see daily spending totals for scheduled work, for me that visibility would be really helpful for budgeting.

Pros

With MakeShift, I can schedule employees without an issue or condustion. It has proven to be incredibly reliable.

Cons

MakeShift is fantastic. I have not had any issues with it.

Pros

MakeShift has been a powerful tool, making employee scheduling very simple and reliable.

Cons

No complaints. MakeShift operates flawlessly. I really like its reliability.

Pros

For accurate employee tracking and scheduling, MakeShift is the most dependable software I have used. It has been reliable and easy to use.

Cons

MakeShift meets all our needs. I have no complaints about it.

Pros

I get instant notifications whenever new shifts are posted which is really convenient. Picking up shifts is easy too, the interface is simple and anyone can figure it out easily.

Cons

Only downside I've experienced is not having admin access right away. This meant I couldn't update or modify schedules when people called in sick for their shifts.

Pros

I like that every team member can clock in on their own without needing a dedicated time clock station.

Cons

setting up new employees can be a bit confusing since I have to follow every step perfectly in both systems and when something goes wrong, the error messages aren't very helpful in pinpointing what I missed.

Pros

scheduling becomes much simpler with this tool and for my team the interface is really simple to navigate.

Cons

I have noticed that mobile app can be buggy at times.

Pros

I picked up this tool pretty quickly without any problems. It's easy enough if your comfortable with computers.

Cons

Help features weren't very useful when I needed them. I ended up having to contact our representative to get the clarification and assistance I actually needed.