Total 258 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

38%

3

Stars

12%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

NM
Naida M.

small-Business, 11-50 employees

5.0

easy navigation for posting schedules

Pros

I've been using this for a while now and I've gotta say, it's worth it. I appreciate how easy this tool is to navigate. We use it for posting our work schedules and any last minute changes plus it's great for putting up shift availabilities when we need coverage.

Cons

Nothing really bothers me about this platform, I'm pretty satisfied with how everything works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OP
Olivia P.

Mid-Market, 500+ employees

5.0

smooth shift exchange and time off

Pros

shift exchange feature with coworkers is fantastic. Being able to see who I'm working with ahead of time really helps with planning and requesting time off through the app couldn't be simpler!

Cons

Working across multiple programs gets frustrating when I have to keep switching between daily schedules. Would be really helpful if there was a way to filter an entire month's schedule by specific program instead.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SO
samantha O.

small-Business, 11-50 employees

5.0

user friendly and convenient platform

Pros

Platform is really convenient for me and user friendly to work with.

Cons

I sometimes struggle with creating schedules, though it's usually easy to figure out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EB
Evren B.

Enterprise, 500+ employees

5.0

easy shift rearranging and trading

Pros

For me almost everything is great. I really appreciate how easy it is to rearrange and trade shifts with my coworkers.

Cons

scheduling page's view screen has scrolling issues and sometimes starts out way too small which is a little frustrating for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RN
Richard N.

small-Business, 11-50 employees

5.0

No training needed, easy to use

Pros

anyone can jump right in and start using this without needing extensive training, for me it's really easy and gets the job done efficiently.

Cons

Notification settings are pretty hard to customize for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

CC
Chelsea C.

small-Business, 11-50 employees

4.0

flexible and smooth schedule building

Pros

Really appreciate how simple it is to build work schedules. The flexibility is fantastic and being able to save shifts makes everything so much smoother.

Cons

Login process requires way too many characters for each staff member, it's really difficult when I am trying to get in and out of the system quickly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

3.0

Convenient copying, poor shift visibility

Pros

schedule copying feature is convenient and saves me tons of time when setting up future weeks.

Cons

Although the schedule copying feature is great but it's visibility is pretty frustrating, staff can't easily see everyone's shifts at once. When I download or print schedules, it doesn't give a clear picture of daily staffing levels which really hurts team morale.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

A
Anonymous

small-Business, 11-50 employees

4.0

Google calendar sync for easy planning

Pros

I love how this keeps me on top of my schedule, seeing all my upcoming shifts at a glance is really helpful. The Google calendar export feature is fantastic and makes planning so much easier!

Cons

Can't check other people's schedules to see if we're working together or at different locations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

5.0

quick to learn and teach

Pros

For me it is great that I can pick up easily and show others how to use.

Cons

I honestly can't think of any major issues, the app works pretty well overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

4.0

multi location scheduling made easy

Pros

I can quickly view schedules across multiple locations and spot openings right away. The availability entry feature for staff makes scheduling much smoother.

Cons

Historical reporting could be more user friendly especially when I need to compare data across different weeks or longer time periods.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid-Market, 500+ employees

4.0

custom solutions that deliver

Pros

We had some unique needs for our business and they delivered on every single one of them.

Cons

Had some sync issues when we first started using it but everything got sorted out eventually.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

4.0

Powerful and flexible scheduling system

Pros

Navigating through interface feels like really simple. Both administrators and employees can manage schedules efficiently without getting lost in complicated menus. What really stands out are the powerful scheduling capabilities that take into account availability, shift preferences and skill requirements. This flexibility helps our organization allocate resources effectively and optimize our workforce to meet changing demands.

Cons

Learning curve can be a bit challenging at first particularly if I haven't worked with scheduling or workforce management tools before. Even though there are training materials and support available, I found myself needing extra help to really understand all the features and how everything works together.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

AB
aurore B.

Mid-Market, 500+ employees

3.0

simple interface but risky shift deletion

Pros

Interface is really simple and my whole team picked it up quickly. Even new employees find it easy to navigate without much training.

Cons

staff can delete their own shifts even after the schedule goes live which is a major issue! Would be helpful to have sub jobs where I can assign departments first, then specific positions within those departments.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

GL
Georgette L.

Mid-Market, 500+ employees

4.0

easy layout for all users

Pros

Layout is really simple even for someone like me who isn't tech savvy at all.

Cons

Would be nice to have full functionality across all platforms. Staff can't message me back through the app and some features aren't available on mobile.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

AF
adanna F.

small-Business, 11-50 employees

3.0

convenient payroll and limited calendar view

Pros

Makes connecting to our payroll system really simple and handling time off requests plus sick day management couldn't be simpler!

Cons

Could use a broader calendar view in my opinion.. maybe showing an entire month or couple weeks at once.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid-Market, 500+ employees

5.0

Time saving shift templates

Pros

I really like how easy the scheduling feature is, you can set up shift templates that automatically include employee breaks which saves tons of time. The direct integration with ADP is fantastic too since it lets me track hours easily without jumping between different systems.

Cons

Main thing I'd change is adding a way for staff to communicate with each other more easily.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

EN
Erin N.

Mid-Market, 500+ employees

4.0

fast and easy navigation

Pros

Interface feels really simple to me and updates happen quickly, it's incredibly easy to navigate and get things done.

Cons

For my team system crashes frequently during updates and sync processes.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

DN
Deborah N.

Mid-Market, 500+ employees

4.0

instant staff notifications

Pros

Instantly notifies staff whenever updates happen which is really great for me.

Cons

I wish there was a way to color code different shifts to make them easier to distinguish.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

LC
Lizbeth C.

small-Business, 11-50 employees

3.0

reliable for our scheduling

Pros

Modifying shifts is easy and setting up routine hours works really well for our scheduling needs.

Cons

Haven't found anything to complain about so far. Everything has been working perfectly for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Enterprise, 500+ employees

4.0

simple staff management

Pros

simple to navigate for me and adding new staff members is easy.

Cons

Templates could use some work and it would be really helpful if we could copy schedules from one employee to another.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9