small-Business, 11-50 employees
“easy navigation for posting schedules”
Pros
I've been using this for a while now and I've gotta say, it's worth it. I appreciate how easy this tool is to navigate. We use it for posting our work schedules and any last minute changes plus it's great for putting up shift availabilities when we need coverage.
Cons
Nothing really bothers me about this platform, I'm pretty satisfied with how everything works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
“smooth shift exchange and time off”
Pros
shift exchange feature with coworkers is fantastic. Being able to see who I'm working with ahead of time really helps with planning and requesting time off through the app couldn't be simpler!
Cons
Working across multiple programs gets frustrating when I have to keep switching between daily schedules. Would be really helpful if there was a way to filter an entire month's schedule by specific program instead.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
small-Business, 11-50 employees
“user friendly and convenient platform”
Pros
Platform is really convenient for me and user friendly to work with.
Cons
I sometimes struggle with creating schedules, though it's usually easy to figure out.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“easy shift rearranging and trading”
Pros
For me almost everything is great. I really appreciate how easy it is to rearrange and trade shifts with my coworkers.
Cons
scheduling page's view screen has scrolling issues and sometimes starts out way too small which is a little frustrating for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
small-Business, 11-50 employees
“No training needed, easy to use”
Pros
anyone can jump right in and start using this without needing extensive training, for me it's really easy and gets the job done efficiently.
Cons
Notification settings are pretty hard to customize for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
small-Business, 11-50 employees
“flexible and smooth schedule building”
Pros
Really appreciate how simple it is to build work schedules. The flexibility is fantastic and being able to save shifts makes everything so much smoother.
Cons
Login process requires way too many characters for each staff member, it's really difficult when I am trying to get in and out of the system quickly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Mid-Market, 500+ employees
“Convenient copying, poor shift visibility”
Pros
schedule copying feature is convenient and saves me tons of time when setting up future weeks.
Cons
Although the schedule copying feature is great but it's visibility is pretty frustrating, staff can't easily see everyone's shifts at once. When I download or print schedules, it doesn't give a clear picture of daily staffing levels which really hurts team morale.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
small-Business, 11-50 employees
“Google calendar sync for easy planning”
Pros
I love how this keeps me on top of my schedule, seeing all my upcoming shifts at a glance is really helpful. The Google calendar export feature is fantastic and makes planning so much easier!
Cons
Can't check other people's schedules to see if we're working together or at different locations.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid-Market, 500+ employees
“quick to learn and teach”
Pros
For me it is great that I can pick up easily and show others how to use.
Cons
I honestly can't think of any major issues, the app works pretty well overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
“multi location scheduling made easy”
Pros
I can quickly view schedules across multiple locations and spot openings right away. The availability entry feature for staff makes scheduling much smoother.
Cons
Historical reporting could be more user friendly especially when I need to compare data across different weeks or longer time periods.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Mid-Market, 500+ employees
“custom solutions that deliver”
Pros
We had some unique needs for our business and they delivered on every single one of them.
Cons
Had some sync issues when we first started using it but everything got sorted out eventually.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Mid-Market, 500+ employees
“Powerful and flexible scheduling system”
Pros
Navigating through interface feels like really simple. Both administrators and employees can manage schedules efficiently without getting lost in complicated menus. What really stands out are the powerful scheduling capabilities that take into account availability, shift preferences and skill requirements. This flexibility helps our organization allocate resources effectively and optimize our workforce to meet changing demands.
Cons
Learning curve can be a bit challenging at first particularly if I haven't worked with scheduling or workforce management tools before. Even though there are training materials and support available, I found myself needing extra help to really understand all the features and how everything works together.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
Mid-Market, 500+ employees
“simple interface but risky shift deletion”
Pros
Interface is really simple and my whole team picked it up quickly. Even new employees find it easy to navigate without much training.
Cons
staff can delete their own shifts even after the schedule goes live which is a major issue! Would be helpful to have sub jobs where I can assign departments first, then specific positions within those departments.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Mid-Market, 500+ employees
“easy layout for all users”
Pros
Layout is really simple even for someone like me who isn't tech savvy at all.
Cons
Would be nice to have full functionality across all platforms. Staff can't message me back through the app and some features aren't available on mobile.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
small-Business, 11-50 employees
“convenient payroll and limited calendar view”
Pros
Makes connecting to our payroll system really simple and handling time off requests plus sick day management couldn't be simpler!
Cons
Could use a broader calendar view in my opinion.. maybe showing an entire month or couple weeks at once.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Mid-Market, 500+ employees
“Time saving shift templates”
Pros
I really like how easy the scheduling feature is, you can set up shift templates that automatically include employee breaks which saves tons of time. The direct integration with ADP is fantastic too since it lets me track hours easily without jumping between different systems.
Cons
Main thing I'd change is adding a way for staff to communicate with each other more easily.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid-Market, 500+ employees
“fast and easy navigation”
Pros
Interface feels really simple to me and updates happen quickly, it's incredibly easy to navigate and get things done.
Cons
For my team system crashes frequently during updates and sync processes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Mid-Market, 500+ employees
“instant staff notifications”
Pros
Instantly notifies staff whenever updates happen which is really great for me.
Cons
I wish there was a way to color code different shifts to make them easier to distinguish.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
small-Business, 11-50 employees
“reliable for our scheduling”
Pros
Modifying shifts is easy and setting up routine hours works really well for our scheduling needs.
Cons
Haven't found anything to complain about so far. Everything has been working perfectly for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Enterprise, 500+ employees
“simple staff management”
Pros
simple to navigate for me and adding new staff members is easy.
Cons
Templates could use some work and it would be really helpful if we could copy schedules from one employee to another.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9