Total 258 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

38%

3

Stars

12%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

DF
David F.

Mid-Market, 500+ employees

2.0

needs a better layout

Pros

I find it really convenient being able to manage my time card right from my phone. The reliability has been pretty great so far.

Cons

Break and punch out buttons are way too close together which causes tons of accidental clicks that we end up having to fix weekly.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

7

A
Anonymous

Mid-Market, 500+ employees

4.0

drag and drop scheduling ease

Pros

Layout is incredibly simple, new team members pick it up almost immediately without much training. I really appreciate the drag and drop functionality since it saves me from scrolling through endless employee lists just to make assignments.

Cons

Workflow gets a bit clunky when I need to create new job sites, I have to stop what I'm doing and navigate to a different page instead of being able to add them right from the shift entry screen.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

AA
annesa a.

Mid-Market, 500+ employees

4.0

easy Bamboo integration

Pros

How smoothly this integrates with Bamboo is great for me which makes adding new employees and setting up premade rotations really easy. Publishing schedules becomes really simple because of this.

Cons

I wish there were color codes to make different shifts easier to spot at a glance. My payroll process really needs the ability to split shifts for tracking time off and while you can add notes to shifts, they're not very visible and get missed when downloading schedules. Another frustration is not being able to change shifts for a date range, you have to edit each individual tile separately which takes forever when you're dealing with multiple shifts.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

DW
Dakota W.

small-Business, 11-50 employees

4.0

user friendly interface

Pros

Interface is really easy and doesn't require much of a learning curve. I find it quite user friendly overall.

Cons

setting up the Google calendar sync was pretty frustrating for me and took way longer than it should have.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

MH
Mary H.

small-Business, 11-50 employees

5.0

easy clock tracking and adjustments

Pros

I find this really easy to navigate and use. Tracking everyone's clock-ins and clock-outs has become so much simpler. Being able to adjust schedules on the fly when things change is incredibly helpful. Honestly it beats any other scheduling app we've tried before.

Cons

Nothing comes to mind that I dislike about this. I'm genuinely happy with how everything works and can't think of any real complaints. Would be curious to see what future updates bring but that's more excitement than criticism.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TB
Tyleah B.

Enterprise, 500+ employees

4.0

convenient advance shift planning

Pros

so basically I can easily make schedule adjustments at any time and setting up shifts months in advance is really convenient.

Cons

Changing an employee's shift doesn't automatically apply to future schedules which would be really helpful to have. I have to manually update each shift individually and that gets tedious when I need the same change going forward.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

JL
Jillian L.

Mid-Market, 500+ employees

3.0

Organized layout but restricted user access

Pros

Interface is really well organized and clear plus having it on both my phone and desktop is super convenient. Staff can easily cover each other's shifts which is crucial when you're running a 24-hour healthcare facility.

Cons

Although it is great but when I am managing multiple employees across different shift types, removing and covering shifts becomes a real headache. Also I can't view my coworkers' schedules since I'm just a regular user which seems like an odd restriction. It would be way more helpful if everyone could see who's working during any given shift.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

AP
ana P.

Mid-Market, 500+ employees

4.0

better scheduling

Pros

Frontend interface feels really simple and user friendly. Love that the mobile app lets employees check their schedules and pick up open shifts without any hassle.

Cons

I really wish it had better time off tracking features since it's already a scheduling platform, would make it a true all in one solution. Also I'd love to see more ways to track which employees are working together and group them in the backend scheduling system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MH
Myranda H.

Mid-Market, 500+ employees

1.0

ifficult navigation and notification overload

Pros

I can pull it up on my phone which is convenient i guess.

Cons

Hard to navigate and swapping shifts is a nightmare for me. Can't get a full view of campus staffing which makes scheduling frustrating. For me the notification overload doesn't help either, constantly getting pinged for things that aren't urgent.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

3

Functionality

2

AM
alexa M.

small-Business, 11-50 employees

5.0

Clear layout and simple time-off booking

Pros

I find this really easy to navigate and the visual layout makes everything crystal clear. Booking time off is really simple and checking my schedule couldn't be simpler.

Cons

Updating availability can be pretty tricky and for me the interface isn't the most simple for that particular task.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

CW
Cheryl W.

small-Business, 11-50 employees

5.0

self serve shift management

Pros

scheduling feature is fantastic, I can set it up and walk away. My team can grab shifts that work for them or swap hours without constantly bugging me about changes. All those little adjustments used to eat up so much time but now I actually have space to focus on other important tasks without the headache.

Cons

I can't think of anything right now. This app is so convenient that I even use it at home. It would be even better if it could connect to our ADP app so I could see who's late or not showing up for shifts. As it stands, I don't know about no-call/no-shows until I get back to work on Monday.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JA
Jean a.

Mid-Market, 500+ employees

5.0

centralized schedule visibility

Pros

Being able to view everyone's schedule in a single location is really convenient for me.

Cons

I wish the different sections were separated by color so they're easier to distinguish.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SB
sarah B.

Mid-Market, 500+ employees

4.0

rotation tool saves time.. but limited

Pros

It does a great job making sure every department and shift has proper coverage. I like the logging feature too, having a full record of actions gives peace of mind when mistakes happen and the rotation tool really cuts down on backend work.

Cons

When staff work across multiple departments, you're limited to just one rotation setup which is frustrating. There's no option for multiple color coding either. The admin app sends me notifications for every shift exchange and pickup across all departments, even though I only manage one, though I do need visibility into the others for oversight.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid-Market, 500+ employees

3.0

Needs logging and shift requirement features

Pros

scheduling across multiple companies and departments is smooth and reliable and I like how it handles different job sites easily. The mobile app also works great when employees need access on their own devices.

Cons

There are several features I'd really like to see added soon. First, you can't create shift requirement blocks, if there are 30 shifts over seven days, I have to manually create 210 individual shift requirements. Second, once it's connected with ADP, you lose the ability to add users who aren't in their system. I have a temp worker who's not in ADP so I can't schedule them at all. The schedule printing functionality is also pretty inadequate. My biggest complaint though is the lack of any logging feature, as a company admin, I can't track which managers or supervisors made changes, making it really difficult to trace mistakes.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

6

BP
Brayden P.

Mid-Market, 500+ employees

2.0

mobile usability issues

Pros

It's easy to see who's scheduled each day which helps me with planning. The custom scheduling option is super handy since our needs change daily and the menus are simple to navigate without much learning.

Cons

Mobile lacks dark mode which is annoying. When I try editing schedules on my phone, scrolling through the employee list sometimes accidentally moves shifts around, really frustrating. The availability info in the schedule table makes some rows bigger than others which makes creating schedules a bit harder to manage visually.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

JW
Josh W.

small-Business, 11-50 employees

4.0

Easy tool for one-click group messaging

Pros

scheduling is simple and easy and I like being able to message whole groups with just one click. Everything I need is right there and you don't need to be tech savvy to use it.

Cons

Clock in/out feature can be tricky to navigate on mobile for me..... though its really just a small hassle.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

HS
Heather s.

Mid-Market, 500+ employees

4.0

convenient mobile schedule access

Pros

Accessing my schedule from my phone or any device is really convenient, it loads right away and makes it easy to check shifts or pick up new ones.

Cons

I really enjoy most everything about this platform but I'd like a chat feature or an option to send messages directly to other employees. I also think a forum or posting board to share thoughts and ideas would be great.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

NM
natalie m.

small-Business, 11-50 employees

5.0

All in one scheduling platform

Pros

Navigating through schedules, messages and available shifts is easy and I like having everything in one place for quick access.

Cons

App feels a bit outdated and I think it could really benefit from some updates. It's frustrating having to refresh multiple times just to see new notifications or when there's a shift change, this should happen automatically.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

KCMU
Kenechukwu Chibuzo Martin U.

Mid-Market, 500+ employees

4.0

manage schedules anywhere anytime

Pros

It's nice being able to manage everything from my phone instead of staying tied to my computer, especially when I'm on the go.

Cons

Haven't found any real issues yet, everything's been pretty smooth sailing since I started using this system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR
shannon R.

small-Business, 11-50 employees

5.0

easy shift posting and contacts

Pros

Posting my shifts and seeing where everyone else is working is super convenient and I like having all the contact info right there when I need it.

Cons

In my opinion there should be a way to track who's looked at posted shifts so I could follow up with people when we're running short on time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9