Human Resources, 500+ employees
More than a year
“Thank you”
Pros
I love the available options such as insights and onboarding features.
Cons
I like how the systems communicate seamlessly, such as linking requisitions directly to the exam plan. However there is a bit room for improvements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Government Administration, 101-500 employees
Less than 6 months
“Yeti”
Pros
The team is friendly when you have the chance to speak with them.
Cons
As a new manager, getting started has been very challenging.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
5
Functionality
9
Utilities, 51-100 employees
More than a year
“NEOGOV saves me time!!”
Pros
I love how NEOGOV has streamlined our processes and simplified everything!
Cons
I am frustrated that our integration with AssureHire has not been working for a week!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Higher Education, 101-500 employees
More than a year
“Make Your Job Easier”
Pros
Having an all in one software program is quite convenient.
Cons
I have not had enough time to fully learn and use all the functionalities as there is just so much to explore.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Government Administration, 51-100 employees
Less than a year
“Review”
Pros
I am just beginning to learn how to use it. So cannot say much.
Cons
It was somewhat complicated to start, but I am now getting the hang of it and the classes have been really helpful.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
6
Government Relations, 500+ employees
Less than a year
“HR at city of rochester”
Pros
It is easy to get and review applicants with this system.
Cons
The customer training experience has not been great.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Utilities, 51-100 employees
More than a year
“Neolove”
Pros
NEOGOV is an essential part of our HR system, providing top-notch ease of use and experience for our candidates. It feels like our 4th HR team member.
Cons
I have no complaints about NEOGOV! Their products are exceptional!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Enforcement, 500+ employees
More than a year
“Neogov review”
Pros
It is fairly easy to use once you get accustomed to it and excels at tracking applicants.
Cons
Organizing the supplemental questions can be challenging.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Human Resources, 101-500 employees
Less than 6 months
“SRHD review”
Pros
The best features are definitely the onboarding and e-forms.
Cons
I value having access to administrative functions across all platforms and seeing those functions integrate smoothly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Government Administration, 500+ employees
Less than a year
“I love NeiGov!”
Pros
The implementation of three products is supported with one comprehensive support system.
Cons
Customer service is not the best as they seem unfamiliar with the products.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
5
Functionality
10
Government Administration, 500+ employees
More than a year
“Great conference”
Pros
The information was excellent and the conference was great. I will be attending again.
Cons
I enjoyed everything and do not see any need for improvements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 500+ employees
Less than a year
“Decent so far”
Pros
It is easy to use and track courses and it integrates well with other products.
Cons
I have encountered bugs and issues with completion and customer service is not up to the mark.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
3
Functionality
7
Government Administration, 500+ employees
Less than a year
“Neogov”
Pros
It is very user-friendly with outstanding customer service.
Cons
We still need more integration support for other systems.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Government Relations, 500+ employees
More than a year
“Ignite”
Pros
The insight and ability to integrate with other products are fantastic.
Cons
It is frustrating not having access to additional products and struggling to onboard my current employees.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Government Administration, 101-500 employees
More than a year
“Neogov”
Pros
Everything integrates seamlessly with the other platforms.
Cons
Sometimes, I have to navigate through multiple portals just to complete a single task.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Human Resources, 500+ employees
Less than 6 months
“Excellent System”
Pros
The software is easy to use and handles all the functions we require.
Cons
Initial data loads were difficult but with the support teams help, it became easier.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Higher Education, 500+ employees
Less than a year
“Goood”
Pros
I find it easy to send approvals and manage paperwork.
Cons
The complexity of the apps and the process of setting up interviews can be cumbersome.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Utilities, 101-500 employees
More than a year
“Neo gov review”
Pros
I particularly like the onboarding features of the products, and I also like the learning tools.
Cons
The HRIS system requires too many approvals and the letters tied to positions are problematic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 101-500 employees
Less than a year
“Payroll process”
Pros
Calculating payroll is not a problem anymore from importing time data to final calculations.
Cons
Every update seems to cause issues with the time and attendance and payroll processes.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Higher Education, 500+ employees
More than a year
“Hr analyst”
Pros
I am impressed with how user-friendly it is for our office.
Cons
I sometimes find it takes a while to locate specific training sessions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10