Total 178 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

38%

3

Stars

8%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Julie

Libraries, 51-100 employees

Less than a year

1.0
August 2024

Looks great, but lacks function

Pros

I instantly liked the sites user interface. It was intuitive and made managing productivity, communicating with my superiors, and handling my goals and objectives a breeze.

Cons

Pages often take a very long time to load and sometimes they do not load at all.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

2

Functionality

2

R

Renata

Computer Software, 11-50 employees

Less than a year

5.0
July 2024

Better performance

Pros

Neogov streamlined all processes as it allows me to complete tasks more quickly and systematically. Employee integration is better organized with excellent monitoring. Managing the entire HR area within a single system, without juggling multiple platforms, has been a major improvement.

Cons

I feel confident knowing all my information is saved and I do not have any complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Alice

Education Management, 500+ employees

More than a year

5.0
October 2023

Very helpful in tracking applicants

Pros

I really like how the system retains all crucial candidate information throughout every stage of the recruitment process.

Cons

The management of eligibility lists should be improved a bit more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Joi

Government Administration, 51-100 employees

More than a year

5.0
October 2023

Great products

Pros

It is easy to use and gets the job done properly. I would recommend it to others.

Cons

There are too many steps, I believe it could be much more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Letty

Government Administration, 1-10 employees

4.0
October 2023

He generalist

Pros

The classes and instructors were excellent.

Cons

Everything was well-organized and I really liked it. No complaints

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

C

Corey

Public Safety, 51-100 employees

More than a year

5.0
October 2023

NEOGOV Review

Pros

I love the integration capabilities, being able to work with external vendors is a huge plus.

Cons

It involves too many clicks and is not very streamlined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andrew

Law Enforcement, 500+ employees

More than a year

5.0
October 2023

Product review

Pros

Documentation retention is not hassle anymore, ensuring everyone stays compliant.

Cons

Using it can feel overwhelming, like trying to drink from a fire hose.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Mel

Education Management, 500+ employees

More than a year

5.0
October 2023

Fantastic

Pros

It improves efficiency and productivity across the board.

Cons

I cannot think of any negatives right now as the product works great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eric

Government Administration, 500+ employees

More than a year

5.0
October 2023

NeoGov is great

Pros

I am impressed with the level of professionalism it adds to our organization.

Cons

No issues so far. NeoGov has been excellent for us over the past 8+ years for recruitment, and we have just added it to our HRIS system. I hope it performs just as well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kenia

Government Administration, 500+ employees

More than a year

3.0
October 2023

Great for tracking

Pros

It is fantastic for tracking onboarding, forms and training.

Cons

The front-line customer service could be improved.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

5

Functionality

6

C

Candi

Government Administration, 51-100 employees

More than a year

5.0
October 2023

Western H2O

Pros

The recruiting and onboarding tools are highly valuable.

Cons

I do not have any negative feedback about this product.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

L

LynnDee

Government Administration, 101-500 employees

Less than a year

5.0
October 2023

NeoGov

Pros

It is user-friendly and employees really enjoy using it. Thank you!

Cons

I did like quicker responses from customer service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Kasey

Human Resources, 101-500 employees

Less than a year

5.0
October 2023

NeoGov 1st time user

Pros

Recruiting has improved significantly. The forms are now legible and useful.

Cons

Our implementation consultant with Onboard was difficult to communicate with but the new consultant we got made our last few weeks much better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brent

Government Administration, 500+ employees

Less than a year

5.0
October 2023

Awesome

Pros

I like its ease of use over other HRIS systems.

Cons

I am frustrated with how long it is taking to get it up and running.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Roxanne

Higher Education, 500+ employees

More than a year

5.0
October 2023

NEORD Review

Pros

I really like being able to store all recruitment data in one place for up to 10 years, along with features like easy bulk emailing and templates.

Cons

Some modules are not very intuitive, and there is a lot of setup and maintenance involved, leading to user confusion on various tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Monica

Human Resources, 500+ employees

More than a year

5.0
October 2023

Awesome!

Pros

Neogov is easy to use and a fantastic product. I am very satisfied with it.

Cons

The products cost makes it hard to justify adding more modules.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Khalilah

Government Administration, 500+ employees

More than a year

5.0
October 2023

NEOGOV Keeps getting better

Pros

They are always open to receiving feedback.

Cons

Not all components integrate well which makes things a bit challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Linda

Government Administration, 500+ employees

Less than a year

5.0
October 2023

Great product

Pros

Everything needed for hiring is available in one place which makes it easy for everyone to use.

Cons

I would like to use additional modules but the high cost is a concern.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Norma

Government Administration, 500+ employees

More than a year

5.0
October 2023

Great!

Pros

It is userfriendly and allows me to track many candidates effectively.

Cons

It logs me out too quickly. I wish I did not have to log back in every 10 minutes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniela

Government Administration, 101-500 employees

Less than a year

5.0
October 2023

HR Neogov Review

Pros

I like the streamlined design and the simplicity of use.

Cons

The implementation process can be a bit overwhelming.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

7

J

Janet

Human Resources, 500+ employees

More than a year

5.0
October 2023

Thank you

Pros

I love the available options such as insights and onboarding features.

Cons

I like how the systems communicate seamlessly, such as linking requisitions directly to the exam plan. However there is a bit room for improvements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Sarah

Government Administration, 101-500 employees

Less than 6 months

4.0
October 2023

Yeti

Pros

The team is friendly when you have the chance to speak with them.

Cons

As a new manager, getting started has been very challenging.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

5

Functionality

9

T

Teedara

Utilities, 51-100 employees

More than a year

5.0
October 2023

NEOGOV saves me time!!

Pros

I love how NEOGOV has streamlined our processes and simplified everything!

Cons

I am frustrated that our integration with AssureHire has not been working for a week!

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

N

Noreen

Higher Education, 101-500 employees

More than a year

4.0
October 2023

Make Your Job Easier

Pros

Having an all in one software program is quite convenient.

Cons

I have not had enough time to fully learn and use all the functionalities as there is just so much to explore.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

8

J

Jannelle

Government Administration, 51-100 employees

Less than a year

4.0
October 2023

Review

Pros

I am just beginning to learn how to use it. So cannot say much.

Cons

It was somewhat complicated to start, but I am now getting the hang of it and the classes have been really helpful.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

6

K

Kimberly

Government Relations, 500+ employees

Less than a year

4.0
October 2023

HR at city of rochester

Pros

It is easy to get and review applicants with this system.

Cons

The customer training experience has not been great.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

M

Marisa

Utilities, 51-100 employees

More than a year

5.0
October 2023

Neolove

Pros

NEOGOV is an essential part of our HR system, providing top-notch ease of use and experience for our candidates. It feels like our 4th HR team member.

Cons

I have no complaints about NEOGOV! Their products are exceptional!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dana

Law Enforcement, 500+ employees

More than a year

5.0
October 2023

Neogov review

Pros

It is fairly easy to use once you get accustomed to it and excels at tracking applicants.

Cons

Organizing the supplemental questions can be challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

N

Nathan

Human Resources, 101-500 employees

Less than 6 months

4.0
October 2023

SRHD review

Pros

The best features are definitely the onboarding and e-forms.

Cons

I value having access to administrative functions across all platforms and seeing those functions integrate smoothly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

S

Shawna

Government Administration, 500+ employees

Less than a year

5.0
October 2023

I love NeiGov!

Pros

The implementation of three products is supported with one comprehensive support system.

Cons

Customer service is not the best as they seem unfamiliar with the products.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

5

Functionality

10

M

Melissa

Government Administration, 500+ employees

More than a year

5.0
October 2023

Great conference

Pros

The information was excellent and the conference was great. I will be attending again.

Cons

I enjoyed everything and do not see any need for improvements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matt

Government Administration, 500+ employees

Less than a year

4.0
October 2023

Decent so far

Pros

It is easy to use and track courses and it integrates well with other products.

Cons

I have encountered bugs and issues with completion and customer service is not up to the mark.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

3

Functionality

7

E

Emily

Government Administration, 500+ employees

Less than a year

5.0
October 2023

Neogov

Pros

It is very user-friendly with outstanding customer service.

Cons

We still need more integration support for other systems.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

MG

Mary Grace

Government Relations, 500+ employees

More than a year

4.0
October 2023

Ignite

Pros

The insight and ability to integrate with other products are fantastic.

Cons

It is frustrating not having access to additional products and struggling to onboard my current employees.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

H

Hilary

Government Administration, 101-500 employees

More than a year

4.0
October 2023

Neogov

Pros

Everything integrates seamlessly with the other platforms.

Cons

Sometimes, I have to navigate through multiple portals just to complete a single task.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

M

Malabika

Human Resources, 500+ employees

Less than 6 months

5.0
October 2023

Excellent System

Pros

The software is easy to use and handles all the functions we require.

Cons

Initial data loads were difficult but with the support teams help, it became easier.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

R

Reba

Higher Education, 500+ employees

Less than a year

3.0
October 2023

Goood

Pros

I find it easy to send approvals and manage paperwork.

Cons

The complexity of the apps and the process of setting up interviews can be cumbersome.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

K

Karla

Utilities, 101-500 employees

More than a year

5.0
October 2023

Neo gov review

Pros

I particularly like the onboarding features of the products, and I also like the learning tools.

Cons

The HRIS system requires too many approvals and the letters tied to positions are problematic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hector

Transportation/Trucking/Railroad, 101-500 employees

Less than a year

3.0
October 2023

Payroll process

Pros

Calculating payroll is not a problem anymore from importing time data to final calculations.

Cons

Every update seems to cause issues with the time and attendance and payroll processes.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

B

Bryson

Higher Education, 500+ employees

More than a year

5.0
October 2023

Hr analyst

Pros

I am impressed with how user-friendly it is for our office.

Cons

I sometimes find it takes a while to locate specific training sessions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kim

Human Resources, 500+ employees

More than a year

5.0
October 2023

Neogov review

Pros

The functionality is simple and effective.

Cons

The system needs to be more user-friendly and interactive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

Rosie

Human Resources, 500+ employees

More than a year

5.0
October 2023

Overall Great Product

Pros

The system is easy to navigate which allows candidates to create accounts and applications without any hassle.

Cons

Customer support is lacking. I often receive inconsistent responses and sometimes cannot get the reports I need.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

J

Joy

Government Administration, 500+ employees

Less than a year

4.0
October 2023

Insight User

Pros

It is a good ATS. Having used JobAps and NeoGov, I find NeoGov has a larger market share, which has both advantages and drawbacks.

Cons

As just one customer among many, I feel the level of personalized service and response time is insufficient.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

S

Sophie

Government Administration, 500+ employees

More than a year

4.0
October 2023

Useful products with lots of different customizations.

Pros

It offers detailed applicant information and reusable applications.

Cons

It is not very intuitive but it becomes easy to follow after the training.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T

Tobie

Government Administration, 500+ employees

More than a year

3.0
October 2023

Neogov

Pros

The system excellently handles applicant tracking and job postings.

Cons

There are few features tha are difficult to use, and I often do not get advance notice about rollouts.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

8

M

Marissa

Government Administration, 500+ employees

More than a year

4.0
October 2023

NeoGov review

Pros

I like the PII redaction feature. It is a thoughtful approach to minimizing unconscious bias.

Cons

I find out that getting customer support is difficult because if I ask questions, the person I speak to often seems confused.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

7

M

Michelle

Transportation/Trucking/Railroad, 500+ employees

More than a year

4.0
October 2023

Good review

Pros

I like being able to track applicants and see their applications. It also helps me support hiring managers effectively.

Cons

I dislike not having access to a higher level of knowledge base.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

V

Vicki

Government Administration, 500+ employees

More than a year

5.0
October 2023

Love it

Pros

I want to use the entire suite of features. I am working on getting it all set up.

Cons

Customer service has been okay but it could be better.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

S

Stephanie

Law Enforcement, 500+ employees

More than a year

5.0
October 2023

Awesomeness!

Pros

It is user-friendly and I love how easily others can adapt to it.

Cons

I genuinely do not have any dislikes about this program. I have enjoyed learning about it and continue to learn as I use it daily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jackie

Government Administration, 500+ employees

More than a year

4.0
October 2023

Excellent Product

Pros

The ease of use and customer service experience are both excellent.

Cons

The cost is an issue, and integration can sometimes be slow.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8