Overall Rating

4.5

100 Review(s)

Rating Distribution

5

star

(64)

4

star

(25)

3

star

(10)

2

star

1

star

(1)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

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Looks great, but lacks function
Pros

I instantly liked the sites user interface. It was intuitive and made managing productivity, communicating with my superiors, and handling my goals and objectives a breeze.

Cons

Pages often take a very long time to load and sometimes they do not load at all.

Ease of use

6

Value for money

2

Customer Support

2

Functionality

2

Julie

Libraries, 51-100 employees

Less than a year

August 2024

Better performance
Pros

Neogov streamlined all processes as it allows me to complete tasks more quickly and systematically. Employee integration is better organized with excellent monitoring. Managing the entire HR area within a single system, without juggling multiple platforms, has been a major improvement.

Cons

I feel confident knowing all my information is saved and I do not have any complaints.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Renata

Computer Software, 11-50 employees

Less than a year

July 2024

Very helpful in tracking applicants
Pros

I really like how the system retains all crucial candidate information throughout every stage of the recruitment process.

Cons

The management of eligibility lists should be improved a bit more.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Alice

Education Management, 500+ employees

More than a year

October 2023

Great products
Pros

It is easy to use and gets the job done properly. I would recommend it to others.

Cons

There are too many steps, I believe it could be much more user-friendly.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Joi

Government Administration, 51-100 employees

More than a year

October 2023

He generalist
Pros

The classes and instructors were excellent.

Cons

Everything was well-organized and I really liked it. No complaints

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

Letty

Government Administration, 1-10 employees

October 2023

NEOGOV Review
Pros

I love the integration capabilities, being able to work with external vendors is a huge plus.

Cons

It involves too many clicks and is not very streamlined.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Corey

Public Safety, 51-100 employees

More than a year

October 2023

Product review
Pros

Documentation retention is not hassle anymore, ensuring everyone stays compliant.

Cons

Using it can feel overwhelming, like trying to drink from a fire hose.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Andrew

Law Enforcement, 500+ employees

More than a year

October 2023

Fantastic
Pros

It improves efficiency and productivity across the board.

Cons

I cannot think of any negatives right now as the product works great.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Mel

Education Management, 500+ employees

More than a year

October 2023

NeoGov is great
Pros

I am impressed with the level of professionalism it adds to our organization.

Cons

No issues so far. NeoGov has been excellent for us over the past 8+ years for recruitment, and we have just added it to our HRIS system. I hope it performs just as well.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Eric

Government Administration, 500+ employees

More than a year

October 2023

Great for tracking
Pros

It is fantastic for tracking onboarding, forms and training.

Cons

The front-line customer service could be improved.

Ease of use

8

Value for money

6

Customer Support

5

Functionality

6

Kenia

Government Administration, 500+ employees

More than a year

October 2023

Western H2O
Pros

The recruiting and onboarding tools are highly valuable.

Cons

I do not have any negative feedback about this product.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Candi

Government Administration, 51-100 employees

More than a year

October 2023

NeoGov
Pros

It is user-friendly and employees really enjoy using it. Thank you!

Cons

I did like quicker responses from customer service.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

LynnDee

Government Administration, 101-500 employees

Less than a year

October 2023

NeoGov 1st time user
Pros

Recruiting has improved significantly. The forms are now legible and useful.

Cons

Our implementation consultant with Onboard was difficult to communicate with but the new consultant we got made our last few weeks much better.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kasey

Human Resources, 101-500 employees

Less than a year

October 2023

Awesome
Pros

I like its ease of use over other HRIS systems.

Cons

I am frustrated with how long it is taking to get it up and running.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Brent

Government Administration, 500+ employees

Less than a year

October 2023

NEORD Review
Pros

I really like being able to store all recruitment data in one place for up to 10 years, along with features like easy bulk emailing and templates.

Cons

Some modules are not very intuitive, and there is a lot of setup and maintenance involved, leading to user confusion on various tasks.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Roxanne

Higher Education, 500+ employees

More than a year

October 2023

Awesome!
Pros

Neogov is easy to use and a fantastic product. I am very satisfied with it.

Cons

The products cost makes it hard to justify adding more modules.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Monica

Human Resources, 500+ employees

More than a year

October 2023

NEOGOV Keeps getting better
Pros

They are always open to receiving feedback.

Cons

Not all components integrate well which makes things a bit challenging.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Khalilah

Government Administration, 500+ employees

More than a year

October 2023

Great product
Pros

Everything needed for hiring is available in one place which makes it easy for everyone to use.

Cons

I would like to use additional modules but the high cost is a concern.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Linda

Government Administration, 500+ employees

Less than a year

October 2023

Great!
Pros

It is userfriendly and allows me to track many candidates effectively.

Cons

It logs me out too quickly. I wish I did not have to log back in every 10 minutes.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Norma

Government Administration, 500+ employees

More than a year

October 2023

HR Neogov Review
Pros

I like the streamlined design and the simplicity of use.

Cons

The implementation process can be a bit overwhelming.

Ease of use

10

Value for money

9

Customer Support

7

Functionality

7

Daniela

Government Administration, 101-500 employees

Less than a year

October 2023

Thank you
Pros

I love the available options such as insights and onboarding features.

Cons

I like how the systems communicate seamlessly, such as linking requisitions directly to the exam plan. However there is a bit room for improvements.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Janet

Human Resources, 500+ employees

More than a year

October 2023

Yeti
Pros

The team is friendly when you have the chance to speak with them.

Cons

As a new manager, getting started has been very challenging.

Ease of use

9

Value for money

6

Customer Support

5

Functionality

9

Sarah

Government Administration, 101-500 employees

Less than 6 months

October 2023

NEOGOV saves me time!!
Pros

I love how NEOGOV has streamlined our processes and simplified everything!

Cons

I am frustrated that our integration with AssureHire has not been working for a week!

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Teedara

Utilities, 51-100 employees

More than a year

October 2023

Make Your Job Easier
Pros

Having an all in one software program is quite convenient.

Cons

I have not had enough time to fully learn and use all the functionalities as there is just so much to explore.

Ease of use

6

Value for money

6

Customer Support

10

Functionality

8

Noreen

Higher Education, 101-500 employees

More than a year

October 2023

Review
Pros

I am just beginning to learn how to use it. So cannot say much.

Cons

It was somewhat complicated to start, but I am now getting the hang of it and the classes have been really helpful.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

6

Jannelle

Government Administration, 51-100 employees

Less than a year

October 2023

HR at city of rochester
Pros

It is easy to get and review applicants with this system.

Cons

The customer training experience has not been great.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

Kimberly

Government Relations, 500+ employees

Less than a year

October 2023

Neolove
Pros

NEOGOV is an essential part of our HR system, providing top-notch ease of use and experience for our candidates. It feels like our 4th HR team member.

Cons

I have no complaints about NEOGOV! Their products are exceptional!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Marisa

Utilities, 51-100 employees

More than a year

October 2023

Neogov review
Pros

It is fairly easy to use once you get accustomed to it and excels at tracking applicants.

Cons

Organizing the supplemental questions can be challenging.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Dana

Law Enforcement, 500+ employees

More than a year

October 2023

SRHD review
Pros

The best features are definitely the onboarding and e-forms.

Cons

I value having access to administrative functions across all platforms and seeing those functions integrate smoothly.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Nathan

Human Resources, 101-500 employees

Less than 6 months

October 2023

I love NeiGov!
Pros

The implementation of three products is supported with one comprehensive support system.

Cons

Customer service is not the best as they seem unfamiliar with the products.

Ease of use

10

Value for money

7

Customer Support

5

Functionality

10

Shawna

Government Administration, 500+ employees

Less than a year

October 2023

Great conference
Pros

The information was excellent and the conference was great. I will be attending again.

Cons

I enjoyed everything and do not see any need for improvements.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Melissa

Government Administration, 500+ employees

More than a year

October 2023

Decent so far
Pros

It is easy to use and track courses and it integrates well with other products.

Cons

I have encountered bugs and issues with completion and customer service is not up to the mark.

Ease of use

10

Value for money

9

Customer Support

3

Functionality

7

Matt

Government Administration, 500+ employees

Less than a year

October 2023

Neogov
Pros

It is very user-friendly with outstanding customer service.

Cons

We still need more integration support for other systems.

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

Emily

Government Administration, 500+ employees

Less than a year

October 2023

Ignite
Pros

The insight and ability to integrate with other products are fantastic.

Cons

It is frustrating not having access to additional products and struggling to onboard my current employees.

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

Mary Grace

Government Relations, 500+ employees

More than a year

October 2023

Neogov
Pros

Everything integrates seamlessly with the other platforms.

Cons

Sometimes, I have to navigate through multiple portals just to complete a single task.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Hilary

Government Administration, 101-500 employees

More than a year

October 2023

Excellent System
Pros

The software is easy to use and handles all the functions we require.

Cons

Initial data loads were difficult but with the support teams help, it became easier.

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

Malabika

Human Resources, 500+ employees

Less than 6 months

October 2023

Goood
Pros

I find it easy to send approvals and manage paperwork.

Cons

The complexity of the apps and the process of setting up interviews can be cumbersome.

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

Reba

Higher Education, 500+ employees

Less than a year

October 2023

Neo gov review
Pros

I particularly like the onboarding features of the products, and I also like the learning tools.

Cons

The HRIS system requires too many approvals and the letters tied to positions are problematic.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Karla

Utilities, 101-500 employees

More than a year

October 2023

Payroll process
Pros

Calculating payroll is not a problem anymore from importing time data to final calculations.

Cons

Every update seems to cause issues with the time and attendance and payroll processes.

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

Hector

Transportation/Trucking/Railroad, 101-500 employees

Less than a year

October 2023

Hr analyst
Pros

I am impressed with how user-friendly it is for our office.

Cons

I sometimes find it takes a while to locate specific training sessions.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Bryson

Higher Education, 500+ employees

More than a year

October 2023

Neogov review
Pros

The functionality is simple and effective.

Cons

The system needs to be more user-friendly and interactive.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Kim

Human Resources, 500+ employees

More than a year

October 2023

Overall Great Product
Pros

The system is easy to navigate which allows candidates to create accounts and applications without any hassle.

Cons

Customer support is lacking. I often receive inconsistent responses and sometimes cannot get the reports I need.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

Rosie

Human Resources, 500+ employees

More than a year

October 2023

Insight User
Pros

It is a good ATS. Having used JobAps and NeoGov, I find NeoGov has a larger market share, which has both advantages and drawbacks.

Cons

As just one customer among many, I feel the level of personalized service and response time is insufficient.

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

Joy

Government Administration, 500+ employees

Less than a year

October 2023

Useful products with lots of different customizations.
Pros

It offers detailed applicant information and reusable applications.

Cons

It is not very intuitive but it becomes easy to follow after the training.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Sophie

Government Administration, 500+ employees

More than a year

October 2023

Neogov
Pros

The system excellently handles applicant tracking and job postings.

Cons

There are few features tha are difficult to use, and I often do not get advance notice about rollouts.

Ease of use

5

Value for money

6

Customer Support

5

Functionality

8

Tobie

Government Administration, 500+ employees

More than a year

October 2023

NeoGov review
Pros

I like the PII redaction feature. It is a thoughtful approach to minimizing unconscious bias.

Cons

I find out that getting customer support is difficult because if I ask questions, the person I speak to often seems confused.

Ease of use

8

Value for money

5

Customer Support

7

Functionality

7

Marissa

Government Administration, 500+ employees

More than a year

October 2023

Good review
Pros

I like being able to track applicants and see their applications. It also helps me support hiring managers effectively.

Cons

I dislike not having access to a higher level of knowledge base.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

Michelle

Transportation/Trucking/Railroad, 500+ employees

More than a year

October 2023

Love it
Pros

I want to use the entire suite of features. I am working on getting it all set up.

Cons

Customer service has been okay but it could be better.

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

Vicki

Government Administration, 500+ employees

More than a year

October 2023

Awesomeness!
Pros

It is user-friendly and I love how easily others can adapt to it.

Cons

I genuinely do not have any dislikes about this program. I have enjoyed learning about it and continue to learn as I use it daily.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Stephanie

Law Enforcement, 500+ employees

More than a year

October 2023

Excellent Product
Pros

The ease of use and customer service experience are both excellent.

Cons

The cost is an issue, and integration can sometimes be slow.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Jackie

Government Administration, 500+ employees

More than a year

October 2023