Total 178 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

38%

3

Stars

8%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Julie

Education, 51-100 employees

Less than a year

1.0
August 2024

Looks great, but lacks function

Pros

I instantly liked the sites user interface. It was intuitive and made managing productivity, communicating with my superiors, and handling my goals and objectives a breeze.

Cons

Pages often take a very long time to load and sometimes they do not load at all.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

2

Functionality

2

R

Renata

IT, 11-50 employees

Less than a year

5.0
July 2024

Better performance

Pros

Neogov streamlined all processes as it allows me to complete tasks more quickly and systematically. Employee integration is better organized with excellent monitoring. Managing the entire HR area within a single system, without juggling multiple platforms, has been a major improvement.

Cons

I feel confident knowing all my information is saved and I do not have any complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Alice

E-learning, Education, 500+ employees

More than a year

5.0
October 2023

Very helpful in tracking applicants

Pros

I really like how the system retains all crucial candidate information throughout every stage of the recruitment process.

Cons

The management of eligibility lists should be improved a bit more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Joi

Public Sector, 51-100 employees

More than a year

5.0
October 2023

Great products

Pros

It is easy to use and gets the job done properly. I would recommend it to others.

Cons

There are too many steps, I believe it could be much more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Letty

Public Sector, 1-10 employees

4.0
October 2023

He generalist

Pros

The classes and instructors were excellent.

Cons

Everything was well-organized and I really liked it. No complaints

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

C

Corey

Public Sector, 51-100 employees

More than a year

5.0
October 2023

NEOGOV Review

Pros

I love the integration capabilities, being able to work with external vendors is a huge plus.

Cons

It involves too many clicks and is not very streamlined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andrew

Legal, 500+ employees

More than a year

5.0
October 2023

Product review

Pros

Documentation retention is not hassle anymore, ensuring everyone stays compliant.

Cons

Using it can feel overwhelming, like trying to drink from a fire hose.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Mel

E-learning, Education, 500+ employees

More than a year

5.0
October 2023

Fantastic

Pros

It improves efficiency and productivity across the board.

Cons

I cannot think of any negatives right now as the product works great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eric

Public Sector, 500+ employees

More than a year

5.0
October 2023

NeoGov is great

Pros

I am impressed with the level of professionalism it adds to our organization.

Cons

No issues so far. NeoGov has been excellent for us over the past 8+ years for recruitment, and we have just added it to our HRIS system. I hope it performs just as well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kenia

Public Sector, 500+ employees

More than a year

3.0
October 2023

Great for tracking

Pros

It is fantastic for tracking onboarding, forms and training.

Cons

The front-line customer service could be improved.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

5

Functionality

6

C

Candi

Public Sector, 51-100 employees

More than a year

5.0
October 2023

Western H2O

Pros

The recruiting and onboarding tools are highly valuable.

Cons

I do not have any negative feedback about this product.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

L

LynnDee

Public Sector, 101-500 employees

Less than a year

5.0
October 2023

NeoGov

Pros

It is user-friendly and employees really enjoy using it. Thank you!

Cons

I did like quicker responses from customer service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Kasey

Human Resources, 101-500 employees

Less than a year

5.0
October 2023

NeoGov 1st time user

Pros

Recruiting has improved significantly. The forms are now legible and useful.

Cons

Our implementation consultant with Onboard was difficult to communicate with but the new consultant we got made our last few weeks much better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brent

Public Sector, 500+ employees

Less than a year

5.0
October 2023

Awesome

Pros

I like its ease of use over other HRIS systems.

Cons

I am frustrated with how long it is taking to get it up and running.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Roxanne

Higher Education, 500+ employees

More than a year

5.0
October 2023

NEORD Review

Pros

I really like being able to store all recruitment data in one place for up to 10 years, along with features like easy bulk emailing and templates.

Cons

Some modules are not very intuitive, and there is a lot of setup and maintenance involved, leading to user confusion on various tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Monica

Human Resources, 500+ employees

More than a year

5.0
October 2023

Awesome!

Pros

Neogov is easy to use and a fantastic product. I am very satisfied with it.

Cons

The products cost makes it hard to justify adding more modules.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Khalilah

Public Sector, 500+ employees

More than a year

5.0
October 2023

NEOGOV Keeps getting better

Pros

They are always open to receiving feedback.

Cons

Not all components integrate well which makes things a bit challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Linda

Public Sector, 500+ employees

Less than a year

5.0
October 2023

Great product

Pros

Everything needed for hiring is available in one place which makes it easy for everyone to use.

Cons

I would like to use additional modules but the high cost is a concern.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Norma

Public Sector, 500+ employees

More than a year

5.0
October 2023

Great!

Pros

It is userfriendly and allows me to track many candidates effectively.

Cons

It logs me out too quickly. I wish I did not have to log back in every 10 minutes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniela

Public Sector, 101-500 employees

Less than a year

5.0
October 2023

HR Neogov Review

Pros

I like the streamlined design and the simplicity of use.

Cons

The implementation process can be a bit overwhelming.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

7