Libraries, 51-100 employees
Less than a year
“Looks great, but lacks function”
Pros
I instantly liked the sites user interface. It was intuitive and made managing productivity, communicating with my superiors, and handling my goals and objectives a breeze.
Cons
Pages often take a very long time to load and sometimes they do not load at all.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
2
Functionality
2
Computer Software, 11-50 employees
Less than a year
“Better performance”
Pros
Neogov streamlined all processes as it allows me to complete tasks more quickly and systematically. Employee integration is better organized with excellent monitoring. Managing the entire HR area within a single system, without juggling multiple platforms, has been a major improvement.
Cons
I feel confident knowing all my information is saved and I do not have any complaints.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Education Management, 500+ employees
More than a year
“Very helpful in tracking applicants”
Pros
I really like how the system retains all crucial candidate information throughout every stage of the recruitment process.
Cons
The management of eligibility lists should be improved a bit more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Government Administration, 51-100 employees
More than a year
“Great products”
Pros
It is easy to use and gets the job done properly. I would recommend it to others.
Cons
There are too many steps, I believe it could be much more user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 1-10 employees
“He generalist”
Pros
The classes and instructors were excellent.
Cons
Everything was well-organized and I really liked it. No complaints
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Public Safety, 51-100 employees
More than a year
“NEOGOV Review”
Pros
I love the integration capabilities, being able to work with external vendors is a huge plus.
Cons
It involves too many clicks and is not very streamlined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Enforcement, 500+ employees
More than a year
“Product review”
Pros
Documentation retention is not hassle anymore, ensuring everyone stays compliant.
Cons
Using it can feel overwhelming, like trying to drink from a fire hose.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Education Management, 500+ employees
More than a year
“Fantastic”
Pros
It improves efficiency and productivity across the board.
Cons
I cannot think of any negatives right now as the product works great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 500+ employees
More than a year
“NeoGov is great”
Pros
I am impressed with the level of professionalism it adds to our organization.
Cons
No issues so far. NeoGov has been excellent for us over the past 8+ years for recruitment, and we have just added it to our HRIS system. I hope it performs just as well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Government Administration, 500+ employees
More than a year
“Great for tracking”
Pros
It is fantastic for tracking onboarding, forms and training.
Cons
The front-line customer service could be improved.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
6
Government Administration, 51-100 employees
More than a year
“Western H2O”
Pros
The recruiting and onboarding tools are highly valuable.
Cons
I do not have any negative feedback about this product.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Government Administration, 101-500 employees
Less than a year
“NeoGov”
Pros
It is user-friendly and employees really enjoy using it. Thank you!
Cons
I did like quicker responses from customer service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Human Resources, 101-500 employees
Less than a year
“NeoGov 1st time user”
Pros
Recruiting has improved significantly. The forms are now legible and useful.
Cons
Our implementation consultant with Onboard was difficult to communicate with but the new consultant we got made our last few weeks much better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 500+ employees
Less than a year
“Awesome”
Pros
I like its ease of use over other HRIS systems.
Cons
I am frustrated with how long it is taking to get it up and running.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Higher Education, 500+ employees
More than a year
“NEORD Review”
Pros
I really like being able to store all recruitment data in one place for up to 10 years, along with features like easy bulk emailing and templates.
Cons
Some modules are not very intuitive, and there is a lot of setup and maintenance involved, leading to user confusion on various tasks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Human Resources, 500+ employees
More than a year
“Awesome!”
Pros
Neogov is easy to use and a fantastic product. I am very satisfied with it.
Cons
The products cost makes it hard to justify adding more modules.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Government Administration, 500+ employees
More than a year
“NEOGOV Keeps getting better”
Pros
They are always open to receiving feedback.
Cons
Not all components integrate well which makes things a bit challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 500+ employees
Less than a year
“Great product”
Pros
Everything needed for hiring is available in one place which makes it easy for everyone to use.
Cons
I would like to use additional modules but the high cost is a concern.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 500+ employees
More than a year
“Great!”
Pros
It is userfriendly and allows me to track many candidates effectively.
Cons
It logs me out too quickly. I wish I did not have to log back in every 10 minutes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 101-500 employees
Less than a year
“HR Neogov Review”
Pros
I like the streamlined design and the simplicity of use.
Cons
The implementation process can be a bit overwhelming.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
7