NEOGOV Reviews
softwareOverall Rating
4.5
100 Review(s)
Rating Distribution
5
(64)
4
(25)
3
(10)
2
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Overall Rating
4.5
100 Review(s)
Rating Distribution
5
(64)
4
(25)
3
(10)
2
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Looks great, but lacks function
Looks great, but lacks function
Pros
I instantly liked the sites user interface. It was intuitive and made managing productivity, communicating with my superiors, and handling my goals and objectives a breeze.
Cons
Pages often take a very long time to load and sometimes they do not load at all.
Ease of use
6
Value for money
2
Customer Support
2
Functionality
2
Julie
Libraries, 51-100 employees
Less than a year
August 2024
Better performance
Better performance
Pros
Neogov streamlined all processes as it allows me to complete tasks more quickly and systematically. Employee integration is better organized with excellent monitoring. Managing the entire HR area within a single system, without juggling multiple platforms, has been a major improvement.
Cons
I feel confident knowing all my information is saved and I do not have any complaints.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Renata
Computer Software, 11-50 employees
Less than a year
July 2024
Very helpful in tracking applicants
Very helpful in tracking applicants
Pros
I really like how the system retains all crucial candidate information throughout every stage of the recruitment process.
Cons
The management of eligibility lists should be improved a bit more.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alice
Education Management, 500+ employees
More than a year
October 2023
Great products
Great products
Pros
It is easy to use and gets the job done properly. I would recommend it to others.
Cons
There are too many steps, I believe it could be much more user-friendly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joi
Government Administration, 51-100 employees
More than a year
October 2023
He generalist
He generalist
Pros
The classes and instructors were excellent.
Cons
Everything was well-organized and I really liked it. No complaints
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Letty
Government Administration, 1-10 employees
October 2023
NEOGOV Review
NEOGOV Review
Pros
I love the integration capabilities, being able to work with external vendors is a huge plus.
Cons
It involves too many clicks and is not very streamlined.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Corey
Public Safety, 51-100 employees
More than a year
October 2023
Product review
Product review
Pros
Documentation retention is not hassle anymore, ensuring everyone stays compliant.
Cons
Using it can feel overwhelming, like trying to drink from a fire hose.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Andrew
Law Enforcement, 500+ employees
More than a year
October 2023
Fantastic
Fantastic
Pros
It improves efficiency and productivity across the board.
Cons
I cannot think of any negatives right now as the product works great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mel
Education Management, 500+ employees
More than a year
October 2023
NeoGov is great
NeoGov is great
Pros
I am impressed with the level of professionalism it adds to our organization.
Cons
No issues so far. NeoGov has been excellent for us over the past 8+ years for recruitment, and we have just added it to our HRIS system. I hope it performs just as well.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eric
Government Administration, 500+ employees
More than a year
October 2023
Great for tracking
Great for tracking
Pros
It is fantastic for tracking onboarding, forms and training.
Cons
The front-line customer service could be improved.
Ease of use
8
Value for money
6
Customer Support
5
Functionality
6
Kenia
Government Administration, 500+ employees
More than a year
October 2023
Western H2O
Western H2O
Pros
The recruiting and onboarding tools are highly valuable.
Cons
I do not have any negative feedback about this product.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Candi
Government Administration, 51-100 employees
More than a year
October 2023
NeoGov
NeoGov
Pros
It is user-friendly and employees really enjoy using it. Thank you!
Cons
I did like quicker responses from customer service.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
LynnDee
Government Administration, 101-500 employees
Less than a year
October 2023
NeoGov 1st time user
NeoGov 1st time user
Pros
Recruiting has improved significantly. The forms are now legible and useful.
Cons
Our implementation consultant with Onboard was difficult to communicate with but the new consultant we got made our last few weeks much better.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kasey
Human Resources, 101-500 employees
Less than a year
October 2023
Awesome
Awesome
Pros
I like its ease of use over other HRIS systems.
Cons
I am frustrated with how long it is taking to get it up and running.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brent
Government Administration, 500+ employees
Less than a year
October 2023
NEORD Review
NEORD Review
Pros
I really like being able to store all recruitment data in one place for up to 10 years, along with features like easy bulk emailing and templates.
Cons
Some modules are not very intuitive, and there is a lot of setup and maintenance involved, leading to user confusion on various tasks.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Roxanne
Higher Education, 500+ employees
More than a year
October 2023
Awesome!
Awesome!
Pros
Neogov is easy to use and a fantastic product. I am very satisfied with it.
Cons
The products cost makes it hard to justify adding more modules.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Monica
Human Resources, 500+ employees
More than a year
October 2023
NEOGOV Keeps getting better
NEOGOV Keeps getting better
Pros
They are always open to receiving feedback.
Cons
Not all components integrate well which makes things a bit challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Khalilah
Government Administration, 500+ employees
More than a year
October 2023
Great product
Great product
Pros
Everything needed for hiring is available in one place which makes it easy for everyone to use.
Cons
I would like to use additional modules but the high cost is a concern.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda
Government Administration, 500+ employees
Less than a year
October 2023
Great!
Great!
Pros
It is userfriendly and allows me to track many candidates effectively.
Cons
It logs me out too quickly. I wish I did not have to log back in every 10 minutes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Norma
Government Administration, 500+ employees
More than a year
October 2023
HR Neogov Review
HR Neogov Review
Pros
I like the streamlined design and the simplicity of use.
Cons
The implementation process can be a bit overwhelming.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
7
Daniela
Government Administration, 101-500 employees
Less than a year
October 2023
Thank you
Thank you
Pros
I love the available options such as insights and onboarding features.
Cons
I like how the systems communicate seamlessly, such as linking requisitions directly to the exam plan. However there is a bit room for improvements.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Janet
Human Resources, 500+ employees
More than a year
October 2023
Yeti
Yeti
Pros
The team is friendly when you have the chance to speak with them.
Cons
As a new manager, getting started has been very challenging.
Ease of use
9
Value for money
6
Customer Support
5
Functionality
9
Sarah
Government Administration, 101-500 employees
Less than 6 months
October 2023
NEOGOV saves me time!!
NEOGOV saves me time!!
Pros
I love how NEOGOV has streamlined our processes and simplified everything!
Cons
I am frustrated that our integration with AssureHire has not been working for a week!
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Teedara
Utilities, 51-100 employees
More than a year
October 2023
Make Your Job Easier
Make Your Job Easier
Pros
Having an all in one software program is quite convenient.
Cons
I have not had enough time to fully learn and use all the functionalities as there is just so much to explore.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Noreen
Higher Education, 101-500 employees
More than a year
October 2023
Review
Review
Pros
I am just beginning to learn how to use it. So cannot say much.
Cons
It was somewhat complicated to start, but I am now getting the hang of it and the classes have been really helpful.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
6
Jannelle
Government Administration, 51-100 employees
Less than a year
October 2023
HR at city of rochester
HR at city of rochester
Pros
It is easy to get and review applicants with this system.
Cons
The customer training experience has not been great.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Kimberly
Government Relations, 500+ employees
Less than a year
October 2023
Neolove
Neolove
Pros
NEOGOV is an essential part of our HR system, providing top-notch ease of use and experience for our candidates. It feels like our 4th HR team member.
Cons
I have no complaints about NEOGOV! Their products are exceptional!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marisa
Utilities, 51-100 employees
More than a year
October 2023
Neogov review
Neogov review
Pros
It is fairly easy to use once you get accustomed to it and excels at tracking applicants.
Cons
Organizing the supplemental questions can be challenging.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Dana
Law Enforcement, 500+ employees
More than a year
October 2023
SRHD review
SRHD review
Pros
The best features are definitely the onboarding and e-forms.
Cons
I value having access to administrative functions across all platforms and seeing those functions integrate smoothly.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Nathan
Human Resources, 101-500 employees
Less than 6 months
October 2023
I love NeiGov!
I love NeiGov!
Pros
The implementation of three products is supported with one comprehensive support system.
Cons
Customer service is not the best as they seem unfamiliar with the products.
Ease of use
10
Value for money
7
Customer Support
5
Functionality
10
Shawna
Government Administration, 500+ employees
Less than a year
October 2023
Great conference
Great conference
Pros
The information was excellent and the conference was great. I will be attending again.
Cons
I enjoyed everything and do not see any need for improvements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Government Administration, 500+ employees
More than a year
October 2023
Decent so far
Decent so far
Pros
It is easy to use and track courses and it integrates well with other products.
Cons
I have encountered bugs and issues with completion and customer service is not up to the mark.
Ease of use
10
Value for money
9
Customer Support
3
Functionality
7
Matt
Government Administration, 500+ employees
Less than a year
October 2023
Neogov
Neogov
Pros
It is very user-friendly with outstanding customer service.
Cons
We still need more integration support for other systems.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Emily
Government Administration, 500+ employees
Less than a year
October 2023
Ignite
Ignite
Pros
The insight and ability to integrate with other products are fantastic.
Cons
It is frustrating not having access to additional products and struggling to onboard my current employees.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Mary Grace
Government Relations, 500+ employees
More than a year
October 2023
Neogov
Neogov
Pros
Everything integrates seamlessly with the other platforms.
Cons
Sometimes, I have to navigate through multiple portals just to complete a single task.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Hilary
Government Administration, 101-500 employees
More than a year
October 2023
Excellent System
Excellent System
Pros
The software is easy to use and handles all the functions we require.
Cons
Initial data loads were difficult but with the support teams help, it became easier.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Malabika
Human Resources, 500+ employees
Less than 6 months
October 2023
Goood
Goood
Pros
I find it easy to send approvals and manage paperwork.
Cons
The complexity of the apps and the process of setting up interviews can be cumbersome.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Reba
Higher Education, 500+ employees
Less than a year
October 2023
Neo gov review
Neo gov review
Pros
I particularly like the onboarding features of the products, and I also like the learning tools.
Cons
The HRIS system requires too many approvals and the letters tied to positions are problematic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karla
Utilities, 101-500 employees
More than a year
October 2023
Payroll process
Payroll process
Pros
Calculating payroll is not a problem anymore from importing time data to final calculations.
Cons
Every update seems to cause issues with the time and attendance and payroll processes.
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Hector
Transportation/Trucking/Railroad, 101-500 employees
Less than a year
October 2023
Hr analyst
Hr analyst
Pros
I am impressed with how user-friendly it is for our office.
Cons
I sometimes find it takes a while to locate specific training sessions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bryson
Higher Education, 500+ employees
More than a year
October 2023
Neogov review
Neogov review
Pros
The functionality is simple and effective.
Cons
The system needs to be more user-friendly and interactive.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kim
Human Resources, 500+ employees
More than a year
October 2023
Overall Great Product
Overall Great Product
Pros
The system is easy to navigate which allows candidates to create accounts and applications without any hassle.
Cons
Customer support is lacking. I often receive inconsistent responses and sometimes cannot get the reports I need.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Rosie
Human Resources, 500+ employees
More than a year
October 2023
Insight User
Insight User
Pros
It is a good ATS. Having used JobAps and NeoGov, I find NeoGov has a larger market share, which has both advantages and drawbacks.
Cons
As just one customer among many, I feel the level of personalized service and response time is insufficient.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Joy
Government Administration, 500+ employees
Less than a year
October 2023
Useful products with lots of different customizations.
Useful products with lots of different customizations.
Pros
It offers detailed applicant information and reusable applications.
Cons
It is not very intuitive but it becomes easy to follow after the training.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sophie
Government Administration, 500+ employees
More than a year
October 2023
Neogov
Neogov
Pros
The system excellently handles applicant tracking and job postings.
Cons
There are few features tha are difficult to use, and I often do not get advance notice about rollouts.
Ease of use
5
Value for money
6
Customer Support
5
Functionality
8
Tobie
Government Administration, 500+ employees
More than a year
October 2023
NeoGov review
NeoGov review
Pros
I like the PII redaction feature. It is a thoughtful approach to minimizing unconscious bias.
Cons
I find out that getting customer support is difficult because if I ask questions, the person I speak to often seems confused.
Ease of use
8
Value for money
5
Customer Support
7
Functionality
7
Marissa
Government Administration, 500+ employees
More than a year
October 2023
Good review
Good review
Pros
I like being able to track applicants and see their applications. It also helps me support hiring managers effectively.
Cons
I dislike not having access to a higher level of knowledge base.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Michelle
Transportation/Trucking/Railroad, 500+ employees
More than a year
October 2023
Love it
Love it
Pros
I want to use the entire suite of features. I am working on getting it all set up.
Cons
Customer service has been okay but it could be better.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Vicki
Government Administration, 500+ employees
More than a year
October 2023
Awesomeness!
Awesomeness!
Pros
It is user-friendly and I love how easily others can adapt to it.
Cons
I genuinely do not have any dislikes about this program. I have enjoyed learning about it and continue to learn as I use it daily.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Law Enforcement, 500+ employees
More than a year
October 2023
Excellent Product
Excellent Product
Pros
The ease of use and customer service experience are both excellent.
Cons
The cost is an issue, and integration can sometimes be slow.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jackie
Government Administration, 500+ employees
More than a year
October 2023
Filters
Sort by:
Looks great, but lacks function
Looks great, but lacks function
Pros
I instantly liked the sites user interface. It was intuitive and made managing productivity, communicating with my superiors, and handling my goals and objectives a breeze.
Cons
Pages often take a very long time to load and sometimes they do not load at all.
Ease of use
6
Value for money
2
Customer Support
2
Functionality
2
Julie
Libraries, 51-100 employees
Less than a year
August 2024
Better performance
Better performance
Pros
Neogov streamlined all processes as it allows me to complete tasks more quickly and systematically. Employee integration is better organized with excellent monitoring. Managing the entire HR area within a single system, without juggling multiple platforms, has been a major improvement.
Cons
I feel confident knowing all my information is saved and I do not have any complaints.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Renata
Computer Software, 11-50 employees
Less than a year
July 2024
Very helpful in tracking applicants
Very helpful in tracking applicants
Pros
I really like how the system retains all crucial candidate information throughout every stage of the recruitment process.
Cons
The management of eligibility lists should be improved a bit more.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alice
Education Management, 500+ employees
More than a year
October 2023
Great products
Great products
Pros
It is easy to use and gets the job done properly. I would recommend it to others.
Cons
There are too many steps, I believe it could be much more user-friendly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joi
Government Administration, 51-100 employees
More than a year
October 2023
He generalist
He generalist
Pros
The classes and instructors were excellent.
Cons
Everything was well-organized and I really liked it. No complaints
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Letty
Government Administration, 1-10 employees
October 2023
NEOGOV Review
NEOGOV Review
Pros
I love the integration capabilities, being able to work with external vendors is a huge plus.
Cons
It involves too many clicks and is not very streamlined.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Corey
Public Safety, 51-100 employees
More than a year
October 2023
Product review
Product review
Pros
Documentation retention is not hassle anymore, ensuring everyone stays compliant.
Cons
Using it can feel overwhelming, like trying to drink from a fire hose.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Andrew
Law Enforcement, 500+ employees
More than a year
October 2023
Fantastic
Fantastic
Pros
It improves efficiency and productivity across the board.
Cons
I cannot think of any negatives right now as the product works great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mel
Education Management, 500+ employees
More than a year
October 2023
NeoGov is great
NeoGov is great
Pros
I am impressed with the level of professionalism it adds to our organization.
Cons
No issues so far. NeoGov has been excellent for us over the past 8+ years for recruitment, and we have just added it to our HRIS system. I hope it performs just as well.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eric
Government Administration, 500+ employees
More than a year
October 2023
Great for tracking
Great for tracking
Pros
It is fantastic for tracking onboarding, forms and training.
Cons
The front-line customer service could be improved.
Ease of use
8
Value for money
6
Customer Support
5
Functionality
6
Kenia
Government Administration, 500+ employees
More than a year
October 2023
Western H2O
Western H2O
Pros
The recruiting and onboarding tools are highly valuable.
Cons
I do not have any negative feedback about this product.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Candi
Government Administration, 51-100 employees
More than a year
October 2023
NeoGov
NeoGov
Pros
It is user-friendly and employees really enjoy using it. Thank you!
Cons
I did like quicker responses from customer service.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
LynnDee
Government Administration, 101-500 employees
Less than a year
October 2023
NeoGov 1st time user
NeoGov 1st time user
Pros
Recruiting has improved significantly. The forms are now legible and useful.
Cons
Our implementation consultant with Onboard was difficult to communicate with but the new consultant we got made our last few weeks much better.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kasey
Human Resources, 101-500 employees
Less than a year
October 2023
Awesome
Awesome
Pros
I like its ease of use over other HRIS systems.
Cons
I am frustrated with how long it is taking to get it up and running.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brent
Government Administration, 500+ employees
Less than a year
October 2023
NEORD Review
NEORD Review
Pros
I really like being able to store all recruitment data in one place for up to 10 years, along with features like easy bulk emailing and templates.
Cons
Some modules are not very intuitive, and there is a lot of setup and maintenance involved, leading to user confusion on various tasks.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Roxanne
Higher Education, 500+ employees
More than a year
October 2023
Awesome!
Awesome!
Pros
Neogov is easy to use and a fantastic product. I am very satisfied with it.
Cons
The products cost makes it hard to justify adding more modules.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Monica
Human Resources, 500+ employees
More than a year
October 2023
NEOGOV Keeps getting better
NEOGOV Keeps getting better
Pros
They are always open to receiving feedback.
Cons
Not all components integrate well which makes things a bit challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Khalilah
Government Administration, 500+ employees
More than a year
October 2023
Great product
Great product
Pros
Everything needed for hiring is available in one place which makes it easy for everyone to use.
Cons
I would like to use additional modules but the high cost is a concern.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda
Government Administration, 500+ employees
Less than a year
October 2023
Great!
Great!
Pros
It is userfriendly and allows me to track many candidates effectively.
Cons
It logs me out too quickly. I wish I did not have to log back in every 10 minutes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Norma
Government Administration, 500+ employees
More than a year
October 2023
HR Neogov Review
HR Neogov Review
Pros
I like the streamlined design and the simplicity of use.
Cons
The implementation process can be a bit overwhelming.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
7
Daniela
Government Administration, 101-500 employees
Less than a year
October 2023
Thank you
Thank you
Pros
I love the available options such as insights and onboarding features.
Cons
I like how the systems communicate seamlessly, such as linking requisitions directly to the exam plan. However there is a bit room for improvements.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Janet
Human Resources, 500+ employees
More than a year
October 2023
Yeti
Yeti
Pros
The team is friendly when you have the chance to speak with them.
Cons
As a new manager, getting started has been very challenging.
Ease of use
9
Value for money
6
Customer Support
5
Functionality
9
Sarah
Government Administration, 101-500 employees
Less than 6 months
October 2023
NEOGOV saves me time!!
NEOGOV saves me time!!
Pros
I love how NEOGOV has streamlined our processes and simplified everything!
Cons
I am frustrated that our integration with AssureHire has not been working for a week!
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Teedara
Utilities, 51-100 employees
More than a year
October 2023
Make Your Job Easier
Make Your Job Easier
Pros
Having an all in one software program is quite convenient.
Cons
I have not had enough time to fully learn and use all the functionalities as there is just so much to explore.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Noreen
Higher Education, 101-500 employees
More than a year
October 2023
Review
Review
Pros
I am just beginning to learn how to use it. So cannot say much.
Cons
It was somewhat complicated to start, but I am now getting the hang of it and the classes have been really helpful.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
6
Jannelle
Government Administration, 51-100 employees
Less than a year
October 2023
HR at city of rochester
HR at city of rochester
Pros
It is easy to get and review applicants with this system.
Cons
The customer training experience has not been great.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Kimberly
Government Relations, 500+ employees
Less than a year
October 2023
Neolove
Neolove
Pros
NEOGOV is an essential part of our HR system, providing top-notch ease of use and experience for our candidates. It feels like our 4th HR team member.
Cons
I have no complaints about NEOGOV! Their products are exceptional!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marisa
Utilities, 51-100 employees
More than a year
October 2023
Neogov review
Neogov review
Pros
It is fairly easy to use once you get accustomed to it and excels at tracking applicants.
Cons
Organizing the supplemental questions can be challenging.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Dana
Law Enforcement, 500+ employees
More than a year
October 2023
SRHD review
SRHD review
Pros
The best features are definitely the onboarding and e-forms.
Cons
I value having access to administrative functions across all platforms and seeing those functions integrate smoothly.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Nathan
Human Resources, 101-500 employees
Less than 6 months
October 2023
I love NeiGov!
I love NeiGov!
Pros
The implementation of three products is supported with one comprehensive support system.
Cons
Customer service is not the best as they seem unfamiliar with the products.
Ease of use
10
Value for money
7
Customer Support
5
Functionality
10
Shawna
Government Administration, 500+ employees
Less than a year
October 2023
Great conference
Great conference
Pros
The information was excellent and the conference was great. I will be attending again.
Cons
I enjoyed everything and do not see any need for improvements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Government Administration, 500+ employees
More than a year
October 2023
Decent so far
Decent so far
Pros
It is easy to use and track courses and it integrates well with other products.
Cons
I have encountered bugs and issues with completion and customer service is not up to the mark.
Ease of use
10
Value for money
9
Customer Support
3
Functionality
7
Matt
Government Administration, 500+ employees
Less than a year
October 2023
Neogov
Neogov
Pros
It is very user-friendly with outstanding customer service.
Cons
We still need more integration support for other systems.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Emily
Government Administration, 500+ employees
Less than a year
October 2023
Ignite
Ignite
Pros
The insight and ability to integrate with other products are fantastic.
Cons
It is frustrating not having access to additional products and struggling to onboard my current employees.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Mary Grace
Government Relations, 500+ employees
More than a year
October 2023
Neogov
Neogov
Pros
Everything integrates seamlessly with the other platforms.
Cons
Sometimes, I have to navigate through multiple portals just to complete a single task.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Hilary
Government Administration, 101-500 employees
More than a year
October 2023
Excellent System
Excellent System
Pros
The software is easy to use and handles all the functions we require.
Cons
Initial data loads were difficult but with the support teams help, it became easier.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Malabika
Human Resources, 500+ employees
Less than 6 months
October 2023
Goood
Goood
Pros
I find it easy to send approvals and manage paperwork.
Cons
The complexity of the apps and the process of setting up interviews can be cumbersome.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Reba
Higher Education, 500+ employees
Less than a year
October 2023
Neo gov review
Neo gov review
Pros
I particularly like the onboarding features of the products, and I also like the learning tools.
Cons
The HRIS system requires too many approvals and the letters tied to positions are problematic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karla
Utilities, 101-500 employees
More than a year
October 2023
Payroll process
Payroll process
Pros
Calculating payroll is not a problem anymore from importing time data to final calculations.
Cons
Every update seems to cause issues with the time and attendance and payroll processes.
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Hector
Transportation/Trucking/Railroad, 101-500 employees
Less than a year
October 2023
Hr analyst
Hr analyst
Pros
I am impressed with how user-friendly it is for our office.
Cons
I sometimes find it takes a while to locate specific training sessions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bryson
Higher Education, 500+ employees
More than a year
October 2023
Neogov review
Neogov review
Pros
The functionality is simple and effective.
Cons
The system needs to be more user-friendly and interactive.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kim
Human Resources, 500+ employees
More than a year
October 2023
Overall Great Product
Overall Great Product
Pros
The system is easy to navigate which allows candidates to create accounts and applications without any hassle.
Cons
Customer support is lacking. I often receive inconsistent responses and sometimes cannot get the reports I need.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Rosie
Human Resources, 500+ employees
More than a year
October 2023
Insight User
Insight User
Pros
It is a good ATS. Having used JobAps and NeoGov, I find NeoGov has a larger market share, which has both advantages and drawbacks.
Cons
As just one customer among many, I feel the level of personalized service and response time is insufficient.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Joy
Government Administration, 500+ employees
Less than a year
October 2023
Useful products with lots of different customizations.
Useful products with lots of different customizations.
Pros
It offers detailed applicant information and reusable applications.
Cons
It is not very intuitive but it becomes easy to follow after the training.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sophie
Government Administration, 500+ employees
More than a year
October 2023
Neogov
Neogov
Pros
The system excellently handles applicant tracking and job postings.
Cons
There are few features tha are difficult to use, and I often do not get advance notice about rollouts.
Ease of use
5
Value for money
6
Customer Support
5
Functionality
8
Tobie
Government Administration, 500+ employees
More than a year
October 2023
NeoGov review
NeoGov review
Pros
I like the PII redaction feature. It is a thoughtful approach to minimizing unconscious bias.
Cons
I find out that getting customer support is difficult because if I ask questions, the person I speak to often seems confused.
Ease of use
8
Value for money
5
Customer Support
7
Functionality
7
Marissa
Government Administration, 500+ employees
More than a year
October 2023
Good review
Good review
Pros
I like being able to track applicants and see their applications. It also helps me support hiring managers effectively.
Cons
I dislike not having access to a higher level of knowledge base.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Michelle
Transportation/Trucking/Railroad, 500+ employees
More than a year
October 2023
Love it
Love it
Pros
I want to use the entire suite of features. I am working on getting it all set up.
Cons
Customer service has been okay but it could be better.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Vicki
Government Administration, 500+ employees
More than a year
October 2023
Awesomeness!
Awesomeness!
Pros
It is user-friendly and I love how easily others can adapt to it.
Cons
I genuinely do not have any dislikes about this program. I have enjoyed learning about it and continue to learn as I use it daily.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Law Enforcement, 500+ employees
More than a year
October 2023
Excellent Product
Excellent Product
Pros
The ease of use and customer service experience are both excellent.
Cons
The cost is an issue, and integration can sometimes be slow.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jackie
Government Administration, 500+ employees
More than a year
October 2023