Last Updated Dec 23, 2025

Key Takeaways

Generated from the text of customer reviews

NEOGOV offers a cloud-based Human Capital Management (HCM) built exclusively for public sector HR, and is heavily utilized by HR teams in government agencies, public safety, and education. Users consistently praise its compliance checklists and integrated job boards. However, the cost of add-on modules and the complexity of deeper customization are recurring drawbacks.

Our Verdict

We believe that NEOGOV is a reliable option for mid-to-large government agencies and public education institutions. Its public-sector specialization, which includes built-in compliance and proprietary applicant workflows, justifies its premium pricing for organizations with high-volume, regulated hiring needs. We strongly recommend it for any public entity where applicant analysis and reporting, records retention, and mandated compliance are top priorities over general HR flexibility.

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Overall Rating

Based on 178 users reviews

4.4

Rating Distribution

Positive

91%

Neutral

8%

Negative

1%

Starting Price
Custom

Pros And Cons of NEOGOV

Pros

  • Offers consistent onboarding with specific checklists for employee training

  • Ensures compliance with government-specific regulations

  • Allows a small HR team to manage large candidate pools

Cons

  • The onboarding portal can have inconsistencies in task lists, needing manual oversight

  • Many users find the reporting features to be slow due to data manipulation

Frequently Asked Questions

Yes, the software offers an API.

NEOGOV is available in the English language.

It integrates with various third-party apps and systems, including Spark Hire, CyberSource, Outsail, UKG Software, and eSkill.

Yes, the software supports mobile devices.

NEOGOV offers pricing in custom modules tailored to the organization's needs. These include Recruit,  Manage, Comply, and Develop.  Contact us for a custom NEOGOV cost quotation.

NEOGOV is typically used by public sector organizations, including government agencies, educational institutions, and public safety centers. It's recommended to review NEOGOV pros and cons before making a final call.

NEOGOV offers support through email and phone.

Yes, the platform offers a dedicated mobile app for both Android and iOS.