Anonymous
Mid Market, 51-100 employees
“user-friendly interface”
Pros
I appreciate how it handles scheduling employee review intervals and manages goals and competencies effectively. Being able to print review sheets is convenient and the API integration keeps all our information synchronized perfectly.
Cons
The interface gets a bit confusing sometimes though there have been improvements made over the past few years.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Small Business, 1-10 employees
“Time-saving software”
Pros
I can easily broadcast announcements across multiple networks which saves me tons of time when I need to reach different audiences simultaneously.
Cons
I honestly can't think of any major complaints about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“simple and attractive”
Pros
Amazing how visually appealing and simple this software is for handling evaluations and job applications. The interface is clean and user-friendly making it easy to scroll through different functions.
Cons
I'm still pretty new to using this regularly so there isn't much I can complain about yet. It's gonna take me a while to get comfortable with how everything works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“a bit too complex”
Pros
The system has an incredible amount of information available. Impressed with how comprehensive everything is.
Cons
Finding my way around was challenging and I struggled to locate some of the basic features I needed.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Anonymous
Mid Market, 51-100 employees
“Organizes everything”
Pros
The way it keeps everything organized across multiple users is really impressive. Makes managing our team so much smoother.
Cons
The tiny 'Go' button makes it really hard to make changes
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Mid Market, 101-500 employees
“perfect for government organizations”
Pros
I like how well this system handles HR requisitions, hiring processes and getting new employees onboarded. It's clearly built with government organizations in mind which works perfectly for us. One thing I find particularly useful is that when we're recruiting nationally, many candidates are already familiar with the platform since it's so widely used in the public sector which makes the application process smoother for everyone involved.
Cons
The interface feels a bit clunky and is not the most friendly. They did roll out an update recently that made things better but there's still room for improvement on the user experience front.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Mid Market, 51-100 employees
“Great for government hiring, clunky navigation”
Pros
This platform lets me customize application processes with position-specific questions. It's very useful for our municipal hiring needs. The candidate search feature is brilliant since I can quickly check if someone has applied before and see their history with us. What I find most valuable is the automatic notification system that handles rejecting candidates, which saves time on every job posting. The software has multiple tools that make tracking applicants for government positions much more simpler than our old process.
Cons
It's difficult having to constantly go into NeoGov to send applications to our SMEs. Would be much better if I could set it up once so all applications automatically go to the Subject Matter Experts instead of doing this manually every day. Moving between different folders feels sluggish and the search functionality could use more logic. Often when I click on a job title, it doesn't take me where I actually need to go and I end up clicking around trying to find the right spot and getting lost in the process.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Mid Market, 51-100 employees
“could be more user-friendly and cheaper”
Pros
It is well-recognized in the field and I notice most surrounding cities use it too. Compared to other options I've seen, it's definitely the most thorough especially for applicants. From my professional perspective, the applicant tracking feature really stands out. It stores everything in an easy-to-locate format once your familiar with how the system works.
Cons
A bit difficult to understand when you're first getting started and honestly it's not the most user-friendly system out there. What really throws me off is how there are multiple ways to reach the same function and it gets confusing trying to remember which path is best. The interface looks dated compared to what I'm used to with other platforms, could definitely use a visual refresh. Price-wise it's on the expensive side when you compare it to similar options in the market.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
7
Functionality
7