Total 528 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

5.0
February 2018

user-friendly interface

Pros

I appreciate how it handles scheduling employee review intervals and manages goals and competencies effectively. Being able to print review sheets is convenient and the API integration keeps all our information synchronized perfectly.

Cons

The interface gets a bit confusing sometimes though there have been improvements made over the past few years.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Small Business, 1-10 employees

5.0
February 2018

Time-saving software

Pros

I can easily broadcast announcements across multiple networks which saves me tons of time when I need to reach different audiences simultaneously.

Cons

I honestly can't think of any major complaints about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
January 2018

simple and attractive

Pros

Amazing how visually appealing and simple this software is for handling evaluations and job applications. The interface is clean and user-friendly making it easy to scroll through different functions.

Cons

I'm still pretty new to using this regularly so there isn't much I can complain about yet. It's gonna take me a while to get comfortable with how everything works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

3.0
January 2018

a bit too complex

Pros

The system has an incredible amount of information available. Impressed with how comprehensive everything is.

Cons

Finding my way around was challenging and I struggled to locate some of the basic features I needed.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

A

Anonymous

Mid Market, 51-100 employees

4.0
January 2018

Organizes everything

Pros

The way it keeps everything organized across multiple users is really impressive. Makes managing our team so much smoother.

Cons

The tiny 'Go' button makes it really hard to make changes

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

4.0
December 2017

perfect for government organizations

Pros

I like how well this system handles HR requisitions, hiring processes and getting new employees onboarded. It's clearly built with government organizations in mind which works perfectly for us. One thing I find particularly useful is that when we're recruiting nationally, many candidates are already familiar with the platform since it's so widely used in the public sector which makes the application process smoother for everyone involved.

Cons

The interface feels a bit clunky and is not the most friendly. They did roll out an update recently that made things better but there's still room for improvement on the user experience front.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

4.0
May 2017

Great for government hiring, clunky navigation

Pros

This platform lets me customize application processes with position-specific questions. It's very useful for our municipal hiring needs. The candidate search feature is brilliant since I can quickly check if someone has applied before and see their history with us. What I find most valuable is the automatic notification system that handles rejecting candidates, which saves time on every job posting. The software has multiple tools that make tracking applicants for government positions much more simpler than our old process.

Cons

It's difficult having to constantly go into NeoGov to send applications to our SMEs. Would be much better if I could set it up once so all applications automatically go to the Subject Matter Experts instead of doing this manually every day. Moving between different folders feels sluggish and the search functionality could use more logic. Often when I click on a job title, it doesn't take me where I actually need to go and I end up clicking around trying to find the right spot and getting lost in the process.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

3.0
June 2016

could be more user-friendly and cheaper

Pros

It is well-recognized in the field and I notice most surrounding cities use it too. Compared to other options I've seen, it's definitely the most thorough especially for applicants. From my professional perspective, the applicant tracking feature really stands out. It stores everything in an easy-to-locate format once your familiar with how the system works.

Cons

A bit difficult to understand when you're first getting started and honestly it's not the most user-friendly system out there. What really throws me off is how there are multiple ways to reach the same function and it gets confusing trying to remember which path is best. The interface looks dated compared to what I'm used to with other platforms, could definitely use a visual refresh. Price-wise it's on the expensive side when you compare it to similar options in the market.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

7

Functionality

7