“Onboarding keeps hiring on track”

Pros

This tool has been fantastic. It makes it really simple to complete tasks, track progress and manage all four of my new hires in one place.

Cons

There are still a couple of things I wish were a bit more convenient. In onboarding, for example, I'd love the option to keep archived people from still appearing on the pre-hire list.

“All-in-one HR coverage”

Pros

Having everything in one place has been a big plus. This single platform supports several parts of the employee life cycle and I use onboarding, insight, learn, perform and forms every day.

Cons

I'm still fairly new to the platform so I haven't run into any problems yet. Since I use it daily, I'm getting more and more comfortable with all of the different modules I work in.

“User-friendly with support”

Pros

Right away, the user-friendly design made it approachable. Customer support also gets back to me quickly although there are times when the terminology I use gets misunderstood and my questions are taken differently than I intended.

Cons

Something I do appreciate is how customizable it is but that level of detail can also feel very granular and overwhelming when you're trying to build everything from scratch.

“Easy to use platform”

Pros

Getting around the platform is easy and I can usually locate what I need without any trouble. It has been a valuable tool for our team and supports our organization well.

Cons

I'm still getting familiar with the basics and there are times when it feels like I'm not taking advantage of all the tools the program offers. I'd need a bit more hands-on experience to use it more fully.

“Sessions for every IT path”

Pros

There's a really good variety of sessions so no matter where you are in your IT journey, there's something that fits your level and interests.

Cons

Honestly, I don't have any complaints. My experience has been excellent and I'm excited to see how it continues to evolve.

“simple to work with”

Pros

Feature I appreciate most is how user-friendly the platform is and how simple it is to navigate.

Cons

What I like least is that after a requisition has been submitted, there's no way to adjust the office on it.

“Modern evaluations boost completion”

Pros

This tool has really helped move evaluations along and get them completed. The platform feels user-friendly and the modern design makes it more approachable for supervisors. Having access through the mobile app along with journal entries has made a noticeable difference in getting more evaluations submitted. I'm also excited to see the upcoming enhancements and the added writing assistance.

Cons

I'd really like to see stronger reporting, along with customized dashboards for supervisors right when they log in. At the moment, supervisors have to click through several areas just to check the status of current evaluations instead of seeing that information immediately on a quick dashboard. From the admin side, it's simple enough to access but giving supervisors a more simple experience would probably keep them even more engaged.

“Helpful product integration”

Pros

Having the products integrated has been really beneficial. It helps us work more efficiently, cut down on paper waste and choose only the specific products that fit our needs.

Cons

Issue is that the UAT data only gets updated once a year. Making bulk data changes is also challenging, the training materials feel outdated and access to the implementation manager is too limited once training ends. That's actually when we need the most support.

“Flexible features save time”

Pros

It gets a lot of use from me and the flexibility and functionality are what I appreciate most about it. It helps reduce the time I spend on tasks and lets me work smarter instead of harder.

Cons

Lately, I've been running into some issues with bulk changes. I still haven't been able to pinpoint what's actually causing the problem.

“Supportive team through transitions”

Pros

Throughout some challenging department transitions, the entire IT team's support has been truly appreciated. They've consistently gone above and beyond to help when it was needed most.

Cons

Navigating the products can feel pretty complicated. It would help a lot to have simpler SOPs that guide you through each step of the process. University Live is a valuable resource but my schedule is demanding so I can't always commit to set session times and would really prefer the option to watch and learn whenever it's convenient.

“Faster hiring and better workflow”

Pros

Our recruitment process has become much more aligned and simplified with this and it has definitely reduced the time it takes us to hire. Mitch Boland has been absolutely fantastic!!!

Cons

A limitation is that you aren't able to copy templates and notifications from other agencies the way you can with e-Forms. That would have helped me a lot when I was setting it up at my new employer.

“tough to use!”

Pros

It's helping us align our recruiting process and even though we're still pretty new to Insight, we keep discovering new and creative ways to use it.

Cons

It has been frustrating to work with. It isn't very user friendly and we've had issues with trainings being phased out without any notification. Most of the time, we only find out from employees when they can't access their compliance training.

“Expansive suite”

Pros

There's such a wide range of products in the IT suite that it feels like there's a tool for just about every need. With tighter budgets, it makes it much more practical to add technology that helps us work more efficiently.

Cons

Honestly, I don't have any complaints. The products have been excellent, the support team is consistently responsive whenever questions come up and the regular updates continue to fit well with our work environment and changing needs.

“Inspiring community and design”

Pros

Design really stands out and for the most part it feels user-friendly to work with. I also really value the community around it and the overall spark it brings to the way we work.

Cons

There's quite a bit more happening behind the scenes than I expected at first. It's clear that improving our processes with it will be an ongoing learning experience.

“Fantastic form integration”

Pros

Having Eform's EDMS pull together forms from Fran ON, Insight, PE, eLearning and eforms has been fantastic. It would be even better if it could also bring in more forms from Insight, such as the Personnel Action Form and e-offers.

Cons

It would also help if their customer service included more one-on-one training, like speed consulting.

“Paperless workflow”

Pros

Starting with this platform has been exciting and it has already saved us a huge amount of paper and time. I just wish every employee would fully embrace it and get on board.

Cons

The products are impressive but their full capabilities are not communicated well. I only discovered performance improvement plans last time and this year I learned about goal management. Since these features have to be activated, it's hard to know they even exist unless someone tells you.

“great recruiting network”

Pros

The recruiting process is pretty easy overall and since so many other agencies use it, it also works well as a strong connection point.

Cons

A frustrating part is the frequent changes and updates without much warning. The barred-from-applying section in particular used to stand out a lot more but after the redesign it has become harder to spot and more difficult to work with.

“Helpful for HR teams”

Pros

Getting this in place has made things much simpler for our employees to use and it has taken a lot of the hassle out of reaching people for our HR team. On top of that, the customer support has been really helpful.

Cons

Only limitation is that there's just one fixed template. It would be better if we could add future goals during the post-rating process since the employee and manager usually meet to talk through the rating and discuss goals going forward.

“Transparent hiring and onboarding”

Pros

Insight/OHC and onboarding modules have been a big win. They do a really nice job of keeping the hiring process organized, visible and on schedule which makes everything feel much more transparent.

Cons

Reporting and analytics side is improving but I'd still like to see more flexibility especially when it comes to cross-module reporting and analytics.

“Time-saving eForms process”

Pros

Using Eforms has really aligned how I handle my work. The process works very well, makes my day-to-day tasks much simpler to complete and saves me a lot of time in my current role.

Cons

A downside is that there is not enough time for the classes. I honestly wish the event lasted a full week because there is so much valuable information and I would prefer having more time to absorb everything properly.