Total 528 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

4.0
May 2021

convenient recruitment feature

Pros

Great recruitment feature. It stays simple from the initial application all the way through to interviews.

Cons

The system doesn't accommodate paper applicants who want to self-schedule.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Small Business, 11-50 employees

5.0
May 2021

Wonderful diversity training

Pros

The diversity training exceeded my expectations with practical strategies I could actually implement in our organization.

Cons

I see no downsides to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
May 2021

easy to handle

Pros

So easy to manage and connects smoothly with our existing systems.

Cons

I wish there were more ways to customize things and additional options to choose from.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 101-500 employees

5.0
May 2021

All tools in one place

Pros

I appreciate having all my tools consolidated in a single location. Being able to pull in additional applicants has been really helpful for my workflow.

Cons

Wish there was a larger candidate pool for certain hard-to-fill positions we're trying to staff especially telecommunicator roles.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
May 2021

can�t edit candidate notices

Pros

It's nice working with this applicant tracking system. It makes managing candidates much smoother than our previous setup.

Cons

Hard to customize or print candidate notices the way I need them

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
May 2021

Highly informative experience

Pros

The presentation from Brittany Cole was really engaging and well done!

Cons

I found it pretty confusing at first. Wasn't always clear where I needed to go. Also noticed the timing seemed off in some areas which was frustrating.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

5.0
May 2021

great help for my hr work

Pros

This has been so useful for my work in HR and makes managing talent so much easier.

Cons

I'm still pretty new to using this so I haven't really run into any major issues or downsides yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

4.0
May 2021

New user with high hopes

Pros

I believe this is going to be an excellent solution once we get it up and running.

Cons

Haven't started using it yet.. there are a few minor issues to work through.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
May 2021

great keynote speaker

Pros

Really enjoyed Brittany Cole's keynote presentation. She consistently delivers valuable insights that resonate with me.

Cons

Would've loved having another keynote speaker too.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

4.0
May 2021

new hirings made easy

Pros

I've really been enjoying how this tool has made bringing on new employees so much smoother and more organized.

Cons

You can't have 2 generalists or administrators logged in for the same agency at once.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

4.0
May 2021

Takes some time to get used to

Pros

Really appreciate how everything's digital. No more paper files cluttering up my desk and I can pull up what I need from anywhere with internet access.

Cons

Takes some time to get the hang of.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

5.0
May 2021

well laid out interface

Pros

The interface is really well laid out and I find it amazingly easy to move through everything.

Cons

I can't really think of anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

4.0
May 2021

integrates perfectly

Pros

The way all the modules integrate together is really smooth. Everything connects perfectly and data flows between different sections without any hiccups.

Cons

Sometimes there are automated emails that we can't disable which gets annoying

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

5.0
May 2021

insights about my organization

Pros

Reporting features really help me understand what makes our company different from competitors and where we can improve our performance.

Cons

Nothing comes to mind that I really dislike about it so far

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH

Carlos H.

Small Business, 1-10 employees

5.0
July 2019

Versatile system with powerful reporting

Pros

What I appreciate most is how versatile this platform is. We use it for both hiring and employee management which works perfectly for our needs. Our interview panels change frequently and this tool makes it super easy to give them access to all applicants for different positions. You can turn access on and off without any difficulty. I love that it stores employee evaluations in one central location where staff can access and review them anytime. You can also see exactly where someone is in any process, which is incredibly helpful. The reporting features are solid too and you can generate detailed reports on employees and even get improvement plans for areas that need work. Recently used it for evaluations and it made everything so simple. The forms are already built into the system so you just fill them out. Employees can sign off digitally and you can create goals and action plans to help them succeed.

Cons

Right now I haven't come across anything I really dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

4.0
December 2018

Incredible statistical features

Pros

The exam planning interface is really visual which I appreciate and the statistical features are quite impressive.

Cons

I wish it could handle more than just two tabs running simultaneously.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

5.0
September 2018

hiring made easy

Pros

Makes recruiting faculty and staff much simpler and setting up interviews is not difficult either. Really helps keep all our data well-organized plus accessing large amounts of information is effortless.

Cons

The interface looks pretty outdated and could use a modern refresh. Would be great if there was built-in video interviewing functionality instead of having to use external tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
July 2018

Effective for tracking applicants

Pros

I like how easy this system is to use. It's been fantastic for tracking applicants and I especially like being able to tailor the supplemental questions for each job posting. This feature lets me create scoring systems that filter for basic requirements while giving extra points for preferred qualifications. The multi-step exam setup helps document our entire hiring process thoroughly. Plus the report builder is outstanding and I can pull exactly the data I need for custom reports.

Cons

Managing notifications is frustrating since you need separate setups for Insight and OHC sections. I constantly find myself needing a notification that's only configured in one area, forcing me to go back and recreate it elsewhere. Would be much simpler if all notifications were accessible from any section.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

3.0
March 2018

great hr systems integration, poor performance management tools

Pros

The way it connects with our HR systems is really impressive particularly how smoothly the LMS and PE subsystems work together.

Cons

The performance management section is really hard to use and implementing it was more complicated than I expected.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

4

A

Anonymous

Mid Market, 101-500 employees

4.0
March 2018

Efficient solution for hr tasks

Pros

I appreciate how it leverages modern technology to handle HR functions quickly and efficiently.

Cons

Takes a bit of time to get comfortable with how everything works but once you watch the demo, any HR person should be able to get it running without too much trouble.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8