Total 528 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

38%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RL

Rachel L.

Mid Market, 51-100 employees

4.0
May 2021

great guidance

Pros

The speakers I attended provided excellent guidance that was genuinely useful for my work.

Cons

I couldn't get into any of the breakout sessions at all. I'll need to wait for the presentations to be shared or posted online since I could only watch the main stage content.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
May 2021

Engaging platform

Pros

I was genuinely surprised by everything this platform offers. While I primarily handle requisitions and some recruiting tasks, the entire system really impressed me. The idea of managing everything in one place seems incredible! Even though I'm not directly involved with the Civil Service Department that oversees our implementation, sitting through all the presentations and vendor demos made me wish I could work in that creative section. Brittany Cole was such an exceptional speaker, I could listen to her for hours and even purchased her audiobook afterward. All the presenters were so engaging with their audience, which I really appreciated.

Cons

I'm hoping they'll offer training specifically for what I do, requisitions and recruitment someday. Honestly any training would be beneficial. This whole experience was definitely a plus and I'd attend again without hesitation.. When I first started using this, I felt pretty lost and could have really used some guidance on how everything was supposed to work.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

5.0
May 2021

simplified everything for us

Pros

Having our recruiting process all in one place has really simplified things for us. The system is easy to use and we've been able to make our processes much more efficient overall.

Cons

The customization options could be better. There are some features where we're stuck with just one way to do things which can be limiting. That said updates happen pretty regularly and I've noticed several issues we had before have actually been resolved now.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
May 2021

amazing tool for talent management

Pros

I really appreciate the wide range of talent management options available. Our organization uses Insight, OHC and Onboard plus we're getting ready to implement Perform. The integration between modules works perfectly and having more of them definitely speeds up our hiring process. Customer support is responsive when we need help and they genuinely consider our suggestions for improvements.

Cons

I really can't think of any major issues with the platform itself. My only frustration is that we're not taking advantage of all the features available. That's more on us than the software though!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DT

Diana T.

Mid Market, 51-100 employees

4.0
May 2021

Well-trained staff

Pros

The support team here is professional and well-trained. There are so many ways to get help from the community forums and live webinars to online training sessions and the Step-Up Series. Never feel stuck when I need to learn something new or troubleshoot an issue.

Cons

The platform is designed to work for many different organizations which sometimes means it doesn't have all the specific features we need. Though they do have a section on their website where you can submit suggestions for new developments.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

RR

Rachel R.

Small Business, 11-50 employees

4.0
May 2021

not hard to learn

Pros

It's user friendly and I picked it up quickly without much effort.

Cons

Haven't been using it long enough to really say with only 4 months into this role so far.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Small Business, 1-10 employees

4.0
May 2021

Detailed HR solution

Pros

Really impressed by how thorough this is while still being easy to use.

Cons

I wish they'd redesign some of the forms. Going back and forth through candidate listings to check attached resumes gets pretty tedious.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

5.0
May 2021

well connected suites

Pros

Love how everything connects so well. When we bring someone new on board, their information automatically flows into both the performance management and onboarding systems.

Cons

We don't have access to all the modules right now

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

4.0
May 2021

has everything i need

Pros

Appreciate how well the different programs work together. Since we use Insight, OHC, PERFORM and Onboard, having everything consolidated in one location saves me from jumping between multiple databases constantly.

Cons

For some processes you'll find yourself going through multiple steps just to finish one simple task. On the plus side the team is constantly rolling out updates that make things better over time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
May 2021

Easy to adjust permission levels

Pros

Great how easy it is to manage permission levels during recruiting and the way it stores all the historical data is useful for tracking everything over time.

Cons

Gets frustrating when it kicks me out so often and I have to get back to where I was working since it doesn't remember my last page.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
May 2021

helps me track the hiring process

Pros

I like being able to track the complete hiring process from beginning to end plus the perfect integration between Neogov and Workday makes onboarding much smoother.

Cons

The interface isn't very user friendly and some processes feel complex.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

CM

Cara M.

Enterprise, 500+ employees

4.0
May 2021

they value customer feedback but can get expensive

Pros

They listen to what customers actually need and get back to us quickly.

Cons

Cost of upgrades and additional features can really add up.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

5.0
May 2021

Staff always there for you

Pros

Really simple to use and their support team is available when you need help.

Cons

I honestly can't come up with any major complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

5.0
May 2021

useful self-development tools

Pros

The main speaker was really engaging and shared some excellent tools that I can use for my own personal development.

Cons

Can't really think of anything negative to mention here. Actually appreciated that even during the sales presentation, they shared useful tools that work independently of their main product!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

4.0
May 2021

innovative team

Pros

Automation features really organize everything and I appreciate how clean the interface is. It feels like a forward-thinking solution that anticipates what dealerships actually need.

Cons

The interface relies heavily on mouse clicks which gets tiring when you're constantly browsing around. Also frustrating that we can't access all the platform features because of our budget limitations..... feels like we're missing out on functionality that could really help.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
May 2021

Simpler than other platforms

Pros

Found it very convenient and much easier to learn than other platforms I've tried. It completely outperforms Salesforce in usability.

Cons

Occasionally I get kicked out without warning which is really frustrating when I'm in the middle of entering a bunch of data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

4.0
May 2021

all in one platform

Pros

Having everything from recruiting to onboarding centralized makes my workflow so much smoother. Managing candidate flow becomes simple and the metrics really help me track how well our recruitment efforts are performing.

Cons

It can be tough staying on top of all the updates. A bit complicated when trying to keep track of whats new and what's been improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CF

Cheryl F.

Mid Market, 51-100 employees

4.0
May 2021

Their team helps us through everything

Pros

I really appreciate the regular check-ins with our NeoGov representative who helps guide us through setup and walks us through each step of the process.

Cons

The terminology can be pretty confusing for our team members.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

GC

Georgette C.

Mid Market, 101-500 employees

5.0
May 2021

No complaints

Pros

Really easy to use. The topics really resonate with me and feel relevant to what I deal with daily.

Cons

I can't really think of anything major to complain about and everything seemed pretty well put together.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

4.0
May 2021

Provides us with deep insights

Pros

The data-driven insights really helped create a foundation for making meaningful changes in our operations.

Cons

The HR features feel too basic for our workplace.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8