PCRecruiter Reviews

“customizable and good value

Pros

I found the best part was being able to customize forms, workflows and data fields so they matched my team's specific processes. Because of that flexibility our team ran more efficiently and could better support candidates at every stage of the recruitment funnel.

Cons

For me the least appealing part of PCrecruiter has been the interface as many functions are tucked behind extra steps and I found the onboarding for new users can take quite a while.

“customizable and recruiter friendly

Pros

The best part was being able to customize forms, workflows and data fields so they matched my team's specific processes. That level of tailoring helped our group run more smoothly and made it easier for me and the rest of the team to consistently support candidates at every stage of the recruitment funnel.

Cons

I found the interface to be the weakest part of PCRecruiter. Many features are tucked behind extra steps to reach and I noticed the learning curve for new users can be fairly long and somewhat challenging to get over.

“Great for in-house hiring

Pros

I appreciate that it includes a searchable database, ready-made workflow templates to speed setup and flexible customization options.

Cons

Unfortunately there isn't a free trial and I found the automatic candidate matching features to be somewhat limited.

“awesome support

Pros

From my perspective the candidate tracking and reporting features are excellent but what really stood out was my trainer. He was knowledgeable and patient with me. He walked me through reporting and also covered the fundamental basics which helped a lot.

Cons

Honestly I think the client reports need to be more like the candidate tracking reports to be truly useful.

“Once I trained it was great.

Pros

The candidate tracking and reporting features are excellent, but what truly made a difference for me was my knowledgeable and patient trainer. They taught me everything from reporting to the basics, and I greatly appreciate their guidance.

Cons

I wish the client reports were more similar to the candidate tracking. It would be great to have consistency in that aspect.

“managing all the details of the recruitment process

Pros

I've used this all-in-one ATS/CRM for more than twenty years and in my experience it consistently handles recruiting and the day-to-day management of jobs and client relationships effectively.

Cons

For now I'd like to see additional features added, it could benefit from more functionality and I hope future releases bring those improvements.

“solid for talent acquisition

Pros

When I used this software for keeping track of applications I found it offered a lot of features. Everything from searching resumes and posting jobs online to managing candidates.

Cons

Honestly all the features felt very simple and easy to use. I strongly recommend this to everyone and I can't think of anything negative to mention here.

“Everything finally in one place

Pros

One thing I really appreciate is how flexible and customizable the whole system is, it gives me the ability to tailor nearly every aspect to our needs. From any screen or field I can pull reports which makes data retrieval feel effortless compared to other tools I've used. The Analytics features it offers have also proven genuinely useful for helping us make sense of trends. Before committing to PCRecruiter, our team evaluated and sat through demos with a number of other vendors and honestly it felt like a never-ending, time-consuming search that was getting discouraging. Then, by chance I came across PCRecruiter and everything changed. Our sales rep was incredibly accommodating, took the time to answer all of our questions and actually listened to what we needed rather than pushing a one-size-fits-all solution. It will be one year this November since we started using PCRecruiter and the experience has been smooth, it's simple to work with on a daily basis. Another feature I like is the ability to configure which fields appear on-screen based on someone's job title so each person only sees what is relevant to their role. You can even make fields read-only for some users so they can view responses without being able to edit them. Switching to PCRecruiter ranks as one of the best decisions we've made for our workflow. Support has been outstanding whenever problems or questions come up, they usually respond immediately or resolve the issue quickly. All in all, I truly feel everyone should consider switching to PCRecruiter.

Cons

Personally there really isn't anything about PCRecruiter that I dislike. On the contrary I'm genuinely thrilled with how it performs and supports our work.

“all our recruiting in one system

Pros

Honestly one of the first things that caught my attention was how flexible and customizable the platform is, I can tweak it to match our workflow in so many ways. From any screen or field, we're able to generate reports which is incredibly convenient for day-to-day work. The analytics it offers have also proven to be genuinely useful for making sense of our activity. Before we landed on PCRecruiter, our team evaluated and sat through demos from a long list of competing vendors. That whole process felt exhausting and drawn-out and we even began to doubt whether we'd ever find a solution that fit. By chance I discovered PCRecruiter and it turned out to be a game changer. Our sales rep was accommodating, really listened and took the time to answer every question we had about our needs. We'll hit our one-year mark this November since we started using PCRecruiter and I can say it's simple to use. Another feature I appreciate is being able to configure exactly which fields appear on screens based on job titles so each colleague only sees what's relevant to their role. It's also possible to mark certain fields as read-only so people can view the information without being able to edit it. Switching to PCRecruiter ranks as one of the best choices we've made. The support team has been excellent whenever problems or questions pop up, they typically respond right away or resolve the issue quickly. I honestly think everyone should consider switching to PCRecruiter.

Cons

I can't point to anything I dislike about PCRecruiter. Personally we're genuinely thrilled with how it's working for us.

“simple and effective recruiting tool

Pros

When I'm used to Applicant Tracking Systems like "JD" but want something much easier on my wallet, PC Recruiter feels like the right choice for me. I find that it handles everything from applicant tracking through full applicant management.

Cons

Because it's a web-based service I need a fairly fast internet connection for it to run smoothly and I notice it becomes difficult to use when my bandwidth is limited.

“powerful but takes effort to master

Pros

Our team really appreciates the powerful, in-depth search capabilities it provides. You can uncover a tremendous amount of information stored in the platform. I'm a fan of the keyword feature, User Defined Codes that are searchable make it easy to tag and categorize people. We rely on mass importing constantly. PCR capture works well when it's functioning. I also like how flexible the database is. For example you can customize rollup screens, adjust search results, tweak candidate cards and more.

Cons

I've found there's no reliable duplicate-check during Mass Importing that catches every duplicate in our database. The "skip if duplicate found" option doesn't go deep enough. For our needs we have to be able to compare incoming name records against first and last names plus every phone and email field, otherwise duplicates slip through. Another frustrating issue is that the PCR capture tool keeps turning itself off while teammates are using it, it will cut out multiple times an hour which breaks workflow. Also, the PCR capture utility doesn't tie into ZoomInfo TalentOS so pulling profile data is awkward and time-consuming. When I'm on a record's notes section and right-click to delete or edit, that little popup menu often stays visible after I leave the screen, it's annoying because I have to carefully position future right-clicks to avoid the stuck menu. The same problem happens inside pipelines, right-clicking a name to edit details will leave the popup lingering even after I navigate away. Another hitch is with mass imports: when name records are linked to a company in PCR, the company's keywords do not get copied down to the individual records which forces manual work. There's also a cap on how many characters you can map for keywords during mass import, the field maxes out at a certain length which is limiting. Finally, we can't send mass texts directly from PCR and that absence makes outreach less efficient for us.

“handles complex data really well

Pros

My team and I really appreciate the platform's deep search capabilities. It lets us surface a huge amount of information from the system. From my perspective, I can quickly pull up lots of relevant data when I need it. We're also big fans of the keyword feature, the searchable User Defined Codes make it easy to tag and categorize people. Mass importing is something we rely on constantly. When PCR capture behaves, it performs very well. I also like how flexible the database is, for example, we can configure rollup screens, customize search results, tweak candidate cards and more to suit our workflow.

Cons

We don't have a dependable duplicate-check when mass importing which is a big pain for us. The "skip if duplicate found" option simply isn't thorough enough. I'd like the import process to compare name records against first and last names as well as every phone and email field. On top of that, our team constantly runs into the PCR capture tool turning itself off automatically while people are using it, often multiple times within an hour. It's frustrating and disrupts our flow. Another annoyance is that PCR capture doesn't integrate with ZoomInfo TalentOS so pulling data from that source becomes cumbersome. When I'm in the notes section of a record and right-click to delete or edit, the contextual popup often remains visible after I navigate away from that screen, it's irritating because you end up having to place your right-click carefully to avoid being blocked. The same issue happens in pipelines: right-clicking on a name to edit details can leave the popup lingering long after you've left that view. We've also noticed that when name records in a mass import are linked to a company in PCR, the company keywords aren't inherited by those individual records which forces extra manual work. During mass imports, there's a limit on the number of characters you can map for keywords that maxes out at a certain point and that restriction causes problems for our tagging. Lastly, mass texting isn't available directly from PCR which forces us to use external tools to reach out to contacts.

“excellent customization but expensive

Pros

For my needs I found this software handled everything I could ask for and it also offers excellent customization tools that let me tailor the experience.

Cons

That said I felt the price was higher than similar programs which made it feel expensive for me.

“job posting is essential and smooth

Pros

For our team the job posting capability is the single most essential and most frequently used part of the software when managing our company's staffing activities. It's where every hiring process begins and having it work smoothly, reliably and integrated with the rest of the platform keeps our entire recruitment pipeline flowing.

Cons

So far we haven't encountered any drawbacks with the software in our experience and I genuinely can't identify any negative aspects.

“critical job-posting tool

Pros

For our hiring efforts the job-posting tool is by far the most critical and frequently used capability that the software provides during our company's recruitment activities.

Cons

I haven't come across any drawbacks in the software during our use so far.

“easy once you learn it

Pros

After someone shows me the ropes and I spend some time getting familiar with it I find this Applicant Tracking System surprisingly easy to operate. It also covers a broad range of features.

Cons

However I find it can be finicky and downright tedious at times especially during a migration to a different ATS. I also discovered that deleting a company profile is difficult because it tends to remove all associated employee profiles and their contents as well.

“terrible sales team

Pros

I find the system pulls each person's photo from the database which makes matching faces to names quick and very simple.

Cons

Honestly the sales team was the worst part. They promised everything while onboarding me and a salesperson assured me he'd be my go-to and available anytime but when I actually needed assistance, he ignored my requests. I kept following up repeatedly and received no meaningful response.

“flexible and feature rich

Pros

I've found PCRecruiter to be extremely flexible, offering a wide array of tools and options that make it a solid pick across many different industries and use cases.

Cons

For our team the extensive level of customization means I often need to think strategically about how to configure PCR so that everyone can use it without friction.

“strong for admin and niche roles

Pros

I find it really easy to use and I can design the exact search filters I want. For example I search by skills or years of experience, or I run keyword searches to locate those terms inside uploaded resumes. Also I can create teams and treat them like separate companies which helps me assign candidates to specific sectors or departments so they appear for one area or another

Cons

We had trouble getting it to integrate smoothly with other systems, when we linked it to our job posting page it caused some problems and required fixes but overall I still think it's an excellent recruitment tool.

“searching is incredibly easy

Pros

Searching here really stands out to me. There are plenty of options and I can filter by location, job title, or company

Cons

I'd like current contact details to be pulled in from an external source.

“support that actually helps

Pros

I run my business using the Rollup list, it's become my go-to tool for daily operations and I rely on it heavily!

Cons

Although some things from PCR 8 were altered in version 9 I still prefer several of those older features and miss how they used to work.

“a huge upgrade for our team

Pros

I've grown to appreciate the comprehensive candidate profiles and how they are managed. I can quickly import candidates' details, edit them when necessary and track my progress with each applicant. PCR is used internally so our users are company staff.

Cons

Perhaps the tool could offer more customization options. I would especially like the Presentation feature to be more flexible and configurable.

“love using it!

Pros

What I really appreciate is how user-friendly this software feels for me.

Cons

I'd love to see integration with a workflow platform such as Monday.com added to the app. It would make coordination so much smoother for me.

“hard to replace in our business

Pros

I can hardly think of any features it's missing. Plus it's simple to use, priced affordably and the support I've received has been excellent.

Cons

For me the only real drawback is the phone app. I find it far more limited than the PC version and I wish they would upgrade it so the mobile experience feels much closer to the desktop.

“better than our old ATS

Pros

Letting AI handle mind-numbing tasks has been a game-changer for me. Working as an IR means I spend most of my time buried in database work and PCR has simplified importing data sorting through call sheets and building plans for our recruiters. The support team deserves praise too, they're responsive and actually listen to user feedback. I'd strongly recommend PCR to anyone still stuck on an old, clunky ATS.

Cons

I do wish there were more job-posting integrations especially a direct tie-in with LinkedIn Recruiter. The platform feels pretty different compared to older ATS systems so it didn't click right away for everyone. Because of that, we ended up dedicating a significant amount of time to training and onboarding our team on how to use PCR effectively.

“fully featured and well supported

Pros

I found their customer support outstanding throughout the whole process, from evaluation to implementation and beyond, and I genuinely feel their development team is excellent as well.

Cons

Because the platform allows so much customization I discovered that the initial setup can take quite a long time, that was less a fault and more a learning experience for me. I would love to see stronger bilingual support, having more powerful multilingual features would make a big difference.

“good value for the cost

Pros

Well I really appreciate having a single place where I can send job applications, jot notes, attach references and resumes and save contact details.

Cons

Creating a job order once a candidate has been placed feels like an unnecessarily long and tedious ordeal for me, there are just too many steps involved.

“easy to use and navigate

Pros

Honestly the whole interface feels very simple so I barely have to think when moving around it. I can usually find what I'm looking for quickly because the menus and layout are simple and easy to follow.

Cons

I wish the hiring steps such as interviewing, accepting offers and similar stages, weren't shown in the format of an 'interview'. It makes the process confusing to me and gives the impression that every step is an actual interview which feels misleading.

“frustrating hiring compliance

Pros

I've found that it stores all necessary documents and related communications neatly under each applicant's name

Cons

Being in charge of hiring for our Pharmacy team, I'm frustrated that the software offers no filter to block candidates who do not hold a Canadian licence to practise. At my company, a pharmacist must have a Canadian licence and be a Canadian citizen before we will even look at a resume and I have to enforce that. There are several reasons behind this policy but liability is the main one and the process of obtaining licensure in Canada is lengthy, complex and often uncertain. Candidates are expected to manage that licensing process themselves. For every other role in our pharmacy staff, I also need applicants to be citizens so placements are compliant.

“backend flexibility is excellent

Pros

What I like the most is being able to configure almost anything I need in the backend which I appreciate, achieving that level of control is something I find difficult in most other ATS platforms.

Cons

For me navigating around can be tricky and I sometimes struggle to locate simple functions like sending emails or creating reusable form-letter templates.

“reliable for remote recruiting

Pros

I've discovered some great PRO features: the roll-ups for tracking and recruiting future candidates work really well and are simple to use. I can also build forms (attachments) that get automatically emailed to chosen groups like accounting or compliance and overall the interface feels user-friendly and highly customizable.

Cons

We depend on SMS entries to serve as 'proof of contact' but it feels like almost every other week our RingCentral text messages stop syncing or fail to log as activities. Support told us the fix is frequent re-authentication which is a cumbersome workaround and really frustrating for our team.

“great value for long-term use

Pros

For me it's really easy to use as it helps me remember tasks by letting me schedule activities and it also keeps a record of all my candidates and clients.

Cons

I'm frustrated that form letters must be created in the Systems tab so I can't make them on-the-fly while working from a roll-up.

“the best ATS we�ve used

Pros

Back in 1999 our team invested in PcRecruiter and I can still remember how smooth the initial integration felt and how simple the setup was. Over time, the platform has received numerous updates, redesigns and feature enhancements, all clearly focused on simplifying the daily tasks of managers and recruiters while keeping records consistently tracked. I've also been impressed by the way it connects with other partner tools, those integrations have been outstanding and have continually reduced the complexity of our workflows. The interface is very simple which made adoption easy for our staff and learning it wasn't a chore. Support and training have consistently exceeded our expectations.

Cons

Personally I'm aware that no software is perfect and there's always room for enhancements but right now I'm genuinely satisfied with PcRecruiter and don't have any complaints to report.

“strong platform with great training

Pros

I'm really impressed with PCR Capture for LinkedIn, it makes grabbing the details my connections add on LinkedIn super simple, even their profile pictures. It's true you can export contacts straight from LinkedIn but I've found that email addresses and phone numbers often don't come through, by using this tool I'm confident that those fields end up stored in my PC Recruiter database.

Cons

On the downside I often have issues customizing pages to suit my needs and at times it's a real pain getting a candidate's record to reflect a company change within the software.

“rock solid and dependable

Pros

What I appreciate most is that the system encounters very few errors and almost no downtime which makes it reliable for my day-to-day use.

Cons

Unfortunately I'm given no advance notice about upcoming updates, in my experience, users aren't informed ahead of time and I only discover an update on the very day it is released.

“one of the best databases out there

Pros

For my day-to-day work, PCRecruiter feels very user-friendly and I appreciate that each person can customize record layouts so the most relevant fields they need are displayed up front.

Cons

I wish I could export metric reports that reflect the specific data users enter, instead of being limited to an on-screen summary that only shows aggregate counts of the inputs, right now I can just view totals.

“good but not the easiest

Pros

I appreciate that I can pull candidate details directly from LinkedIn or ZoomInfo into profiles which saves me a lot of time. Another feature I enjoy is the click-to-dial capability tied to our RingCentral phone setup and I can also upload CSV files easily.

Cons

We don't have an auto-save when I'm editing or entering customer information so I ended up losing updates and had to redo work which was really frustrating. It would be great if changes were reflected live and automatically refreshed and I'd love the option for both of us to edit a profile simultaneously for training or coaching moments.

“still the best option we�ve found

Pros

As a user I've found the feature set on this product to be extremely comprehensive. Nearly every capability I'd hope for comes built into the software. A large portion of required functionality is covered under the standard base price. Extra modules and enhancements from PCR and partner vendors are also available and can be bought for a reasonable supplemental fee. What I appreciate most is the clearly documented API. Through that API PCR is able to integrate with lots of third-party systems, for example CRM platforms and auto-dialer providers, to mention just a couple.

Cons

Although PCR includes virtually all the features I need some of the workflows feel clunky and the reporting could use refinement to be more simple and flexible.

“support is always there

Pros

From my experience the app offers a wide range of features and I find its search functionality really simple to use.

Cons

I get frustrated by having so many separate downloads, the launcher, Java, Outlook and even the resume inhale component, because if I forget to install any one of them on an employee's computer, troubleshooting becomes a real headache.

“great for relationship management

Pros

I find PCR really easy to use for tracking contacts and staying in touch with people through phone, text and email.

Cons

I wish importing information from certain third-party sites were a lot easier to do.

“overall solid system

Pros

I get excellent customer support and the backend is very powerful, it never crashes and although the interface isn't attractive, it gets the job done. It syncs smoothly with MS Outlook for email and I appreciate that it tracks everything while offering an open API.

Cons

There are too many reports and I find them hard to customize.

“easy for agency recruiting

Pros

Throughout my career as an agency recruiter I've tried numerous ATS platforms and I find PCRecruiter to be quite user-friendly. One feature I really like is the add-on called "PCR Capture" which lets me pull candidate profiles straight from LinkedIn. It pulls in employment history automatically and often grabs their location, photo, education and contact details like email or phone when available.

Cons

Can't think of many downsides to this ATS. When I first began using it the interface felt a bit dated but they rolled out a UX redesign last month and now I find the overall look much more attractive and modern.

“made our jobs much easier

Pros

From within PCR I'm able to complete every one of our tasks and honestly the functionality blows me away!

Cons

I find the software has nearly too many layers which can be overwhelming at times, it quickly becomes intimidating unless I break the learning into small, manageable segments. Also, the training should give me more opportunities to actually use the product as I learn, hands-on practice during sessions would make a big difference.

“flexible and customizable

Pros

I'm impressed by its flexibility and customization options

Cons

It's not as simple as I'd like and it can be tricky to make functional changes on my own.

“impressed with pcr capture and shared docs

Pros

I'm really impressed with the PCR Capture feature because it lets me pull candidates straight from LinkedIn into our database and attach them to the specific roles we're hiring for. Beyond that, it has helped us shrink our ecological footprint by consolidating all documents into a single, shared repository that every member of the team can access which simplifies record-keeping and reduces paper waste.

Cons

In my experience the options for running highly specific searches within our database feel limited so I often have to perform a two-step process to uncover the exact results I'm aiming for which adds time and complexity to routine lookups.

“easy to use and powerful

Pros

Once I finally managed to install it on another computer, the program turned out to be quite user-friendly, I struggled a bit during the initial setup but after that it's easy to navigate and use for daily tasks.

Cons

Sometimes I find the search function to be not precise enough for my needs. It would be really helpful if, when conducting a search that returns mixed results like 100% and 50% matches, there was an option to filter and show only the 100% matches without me having to tick a box next to each individual name, because those lists can contain hundreds of entries. Maybe I'm missing a feature or simply don't know the correct way to do it.

“built specifically for recruiters

Pros

I like how easy it is to use, PCR feels very simple and lets new associates pick it up and be productive quickly.

Cons

We honestly can't come up with any complaints, perhaps that's because we've been using it for many, many years.

“great for long-term growth

Pros

I've found PCRecruiter extremely easy to use and highly customizable. My company covers a variety of specialties we rely on this tool for and we can set up tailored custom fields to handle each specific niche.

Cons

So far we haven't run into any problems with the software's features. When something isn't available straight out of the box, it's generally been configurable and on occasions when we needed more, PCR's support listened to our suggestions and implemented changes for us.

“everything in one place

Pros

I appreciate being able to personalize every screen except those that my colleagues rely on. Having control to tailor which search results I see and to edit individual name profiles, genuinely feels like a major benefit.

Cons

Personally the recent update has been a tough transition for me, I found the previous PCR interface much more visually simple. That said I've only had about a week to get used to the changes so I'm giving it time.

“good experience overall

Pros

It is pretty cool how this program connects with my email, switching between the two is simple and quick and overall the interface feels very user-friendly.

Cons

For my part the one feature I'd change right now relates to attaching files, the process of adding attachments feels laggy and could be simplified.