Performance Pro Reviews

Pros

Navigation is easy and the work specifications are straightforward. They are worded in simple terms making them understandable.

Cons

Its frustrating that linking to another device requires an additional fee and emailing from the program should be a standard feature.

Pros

I appreciate the ability to customize and update factors and goals as well as track information throughout the year.

Cons

While the software is generally user-friendly it took me a while to remember that the Save button is located at the top.

Pros

The systems customization options are very helpful and the support team is responsive and willing to assist.

Cons

Its inconvenient that symbols like bullet points cannot be used in comments as they appear illegible when printed.

Pros

Weekly email notifications for pending reviews and a note section for supervisors and managers to provide feedback are useful features. Setting up and assigning factors and goals is straightforward.

Cons

When an employee changes job titles their goals should also change. Additionally it would be helpful to have More levels in the downline hierarchy.

Pros

I can customize the software myself to meet the changing needs of my organization. I support four organizations each with slightly different requirements.

Cons

Summary sections should be visible when the manager completes the review and the administrator interface could be improved.

Pros

It offers a comprehensive approach to performance reviews and allows managing performance history including corrective action.

Cons

Weve encountered occasional hang-ups while using the tool but its unclear if they stem from our browser or the server side.

Pros

The price/value ratio is very favorable and the company actively seeks user feedback to improve the software.

Cons

I only have one suggestion for improvement which Ive already provided to the team for consideration.

Pros

Routing and formalization are aspects that I appreciate.

Cons

Navigation can be confusing at times.

Pros

Consistency is maintained through factors individuality through goals and notes help clarify ratings.

Cons

I would appreciate having a 360-degree review option.

Pros

The platform offers numerous features and continues to improve over time.

Cons

The user interface is somewhat cumbersome requiring navigation between multiple areas to accomplish tasks.

Pros

I appreciate the inclusion of self-evaluations and a designated area for notes.

Cons

Its challenging to choose Performance Factors and quotes for commentary.

Pros

In my experience I find this software to be generally good and its quite easy to navigate.

Cons

I recently participated in a conference call discussing the performance application. I wish we could set up More than one appraisal at a time for an employee. Currently when an employee is promoted the current manager must complete the review update all information and then set up a second review for the promoted position. Afterwards I have to average the totals for a final score which is quite time-consuming.

Pros

I particularly like the simplicity and consistency in entering actual goals and tracking their accomplishment. It provides clear feedback for the individual being evaluated and includes factors that adequately represent the necessary personal qualities for senior management.

Cons

Theres nothing specific that I dislike. Initially it can be confusing to use but with training and support it quickly becomes user-friendly.

Pros

This software is mostly user-friendly and still helps me achieve my goals effectively.

Cons

One thing I didnt like was that they didnt communicate with each other but it seems like youre addressing that issue.

Pros

I find it very user-friendly and appreciate that the information is kept up to date with industry standards.

Cons

Upon logging in it defaults to the username even though I cannot view my own file. It should default to the first name on the menu.

Pros

Im impressed by the extensive list of factors and their detailed descriptions.

Cons

Making changes can be challenging. Since we only use it primarily during review time which is once per year the infrequency causes a lapse in memory on how to navigate throughout the site.

Pros

Its intuitive for managers to use fully customizable and offers great versatility.

Cons

It would be beneficial to have the ability to create custom reports.

Pros

Im satisfied with the features and how easy it is to use.

Cons

There was a steep learning curve but thats expected with a feature-rich product.

Pros

Its straightforward to use.

Cons

I believe it relies too heavily on subjective ratings and would prefer to see the ability to objectively determine scores.

Pros

While the software itself is commendable what truly stands out is the exceptional customer service. The competency library and detailed skill level descriptions are among the best features. The transition to digital reviews is excellent although common among performance management software. However the standout is the prompt customer service. I rarely encounter an issue that cant be resolved by the first person who answers the phone.

Cons

The graphics are a bit tiresome and there are inconsistencies within the system regarding saving work which is not ideal. The video how-tos are also lacking and dont cover many topics.