Total 137 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

35%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

G

guadalupe

Financial services, 1-10 employees

Less than a year

5.0
June 2025

effective communication with team

Pros

Performance Pro is simple to get the hang of and the speed is really nice. It helps me communicate more effectively with my team and gives me the ability to work with individual files with ease.

Cons

so far, there's nothing I can really complain about. I found it to be an interesting experience to locate files and important info. even if we are still a small company, I see a lot of potential for the software to help me communicate better with employees on a more personal level as we grow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

elio

management Consulting, 51-100 employees

more than a year

4.0
January 2025

smooth onboarding with Performance Pro

Pros

It has everything I need for managing my workforce. It makes the onboarding process smooth ensuring everything is handled efficiently.

Cons

at this point, I really don't have anything negative to say. The platform works great and is performing exactly as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 500+ employees

4.0
December 2024

Easy to use right away

Pros

I was genuinely impressed by how interactive the interface felt right from the start. I found that I could go through the different features and menus without ever feeling lost or needing to consult a manual.

Cons

I struggled figuring out where to begin the evaluation process, a simple start button would make things much clearer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

5.0
December 2024

Exceptionally responsive and helpful live support

Pros

The live support team is absolutely exceptional. Every time I contact them, the representatives are not only incredibly responsive but also genuinely helpful they take the time to understand my questions and provide clear, effective solutions that actually resolve my issues.

Cons

It doesn't save my drafts while I'm working on them, which is really frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

VU

Verified user

Enterprise, 500+ employees

5.0
December 2024

Smooth and easy!

Pros

I truly appreciate how smooth the navigation is and it allows me to dive directly into my work without the usual initial confusion or a steep learning curve.

Cons

Nothing really bothers me about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

4.0
December 2024

Helps me finish my tasks

Pros

It reminds me of everything I need to get done and makes completing tasks easy.

Cons

The only thing I can think of is that there really isn't anything I dislike about this system's preformance.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

5.0
December 2024

I love it!

Pros

The auto-save functionality is fantastic and I can step away from my work and jump right back in exactly where I left off.

Cons

No cons, this tool handles everything I need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified user

Enterprise, 51-100 employees

4.0
December 2024

easy to adopt and use daily

Pros

Seriously if you're on the fence about this tool, just go for it. The learning curve is basically zero. I remember thinking, 'Wait, is that it?' because it was so simple to get the hang of. My whole team picked it up in a day. It just makes sense and makes my job so much easier.

Cons

I'm still getting the hang of all the admin features on my end but it's a learning process! The core stuff works perfectly though.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU

Verified user

Enterprise, 500+ employees

5.0
December 2024

Works perfectly for me!!!

Pros

The platform gives me a solid way to evaluate myself as an employee which I think is a really good initiative.

Cons

NO CONS, The performance covers everything I need perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

4.0
December 2024

good for goal-setting and focus

Pros

I like how this tool helps me set clear objectives and then work systematically toward achieving them. The goal-setting framework keeps me focused and motivated.

Cons

The interface feels pretty cramped and it took me a while to figure out how everything worked.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 500+ employees

5.0
December 2024

Encourages deep self-reflection

Pros

This makes me reflect on both my professional performance and who I am as a person outside the workplace.

Cons

Sometimes finding the right solution isn't simple and you'll face gray areas where the answer isn't completely clear-cut.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU

Verified user

Mid Market, 51-100 employees

5.0
December 2024

Easy for yearly reviews

Pros

After using this for several years, I can confidently say it makes my annual reviews incredibly easy. The user-friendly interface and smooth, clear design are what I appreciate most.

Cons

I had some trouble with my annual review this year since the percentages weren't adding up to 100% but it was a quick fix once we figured it out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU

Verified user

Enterprise, 51-100 employees

5.0
December 2024

Clear with good space for notes

Pros

The explanations are really clear and accurate so I always understand exactly what's being requested. Plus there's plenty of space for adding my own comments, which is super helpful.

Cons

Getting everyone on board with the merge and route system can be tricky and its difficult to use when it comes to getting employees and appraisers coordinated on the same workflow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 500+ employees

5.0
December 2024

Simple & smooth to use

Pros

interface was really simple to work with. Getting through my appraisal went smoothly without any hiccups.

Cons

Honestly I can't think of anything negative to say about this program, it's been good across the board.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 51-100 employees

4.0
December 2024

Powerful but hard to use

Pros

It lets me analyze performance in targeted areas that matter most to my business operations.

Cons

Navigation feels slow and I often get lost trying to find what I need between different areas.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

VU

Verified user

Mid Market, 51-100 employees

4.0
December 2024

Love adding my own comments

Pros

Okay, I am obsessed with the fact that I can add comments and give context to different situations! It's a total game-changer.

Cons

The goals area feels somewhat awkward to use. I'd really appreciate having descriptions underneath each goal or factor to explain what specific quality, skill or function they're measuring.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AJ

AMANDA J.

Mid Market, 101-500 employees

5.0
December 2024

Great for getting quick answers

Pros

I absolutely love the Performance Pro feature. It's so reassuring to be able to just ask questions or voice a concern and get clarity right away.

Cons

Nothing really stands out as problematic. I can't think of any suggestions for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified user

Enterprise, 500+ employees

5.0
December 2024

Helps me see my performance

Pros

I can assess my work performance and evaluate how well I'm doing on the job.

Cons

The speed could be better and sometimes it feels a bit sluggish when handling larger tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified user

Enterprise, 51-100 employees

3.0
December 2024

Ineffective self-assessment

Pros

It's tough to assess your own performance with this system.

Cons

I'd rather have my supervisor handle evaluations instead of doing them myself.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Mid Market, 101-500 employees

5.0
December 2024

Easy to focus on my work

Pros

What I like most is that I don't have to waste time figuring out where things are in Performance Pro. The navigation is very easy, so I can actually focus on what matters: understanding my performance and planning my next steps.

Cons

Finding what I need takes forever with all the different tabs you have to click through just to finish up Performance Pro.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU

Verified user

Enterprise, 51-100 employees

3.0
December 2024

Good features but confusing layout

Pros

My supervisor handles the evaluations, which works well for our workflow.

Cons

Love the features but the navigation can be somewhat confusing now and then.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

L

lombardiga

Renewables & environment, 51-100 employees

more than a year

4.0
December 2024

AI powered easy to use technology

Pros

What's great about this product is that it's powered by AI technology and it's really easy to use. The interface is simple and clean making it simpler to get things done.

Cons

every now and then, we do face glitches. The software often needs updates to keep everything running smoothly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

7

G

gedion

media Production, 51-100 employees

more than a year

4.0
December 2024

effective for development planning and employee recognition

Pros

The software is incredibly effective when it comes to development planning and employee recognition. It helps me manage these processes without any issues.

Cons

I haven't had any complaints during the time I've been using it. It's been reliable for us so far.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

L

lucia

Information Technology and services, 11-50 employees

more than a year

4.0
December 2024

affordable compared to competitors

Pros

I find it userfriendly, simple and covers all the basics. The price is cheaper than many similar products out there which is a huge plus.

Cons

One problem that we have come across with this software is that the reminders don't always work as expected, making it a bit ineffective at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

P

Paola

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
October 2024

Effortless HR processes with solid performance

Pros

Thanks to Performance Pro, implementing HR processes for better performance management has been effortless. It offers a ton of features and allows for plenty of customization to suit our specific needs.

Cons

so far, Performance Pro has worked really well for us without any issues. It's been a solid tool so far.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

N

Nolog

Hospitality, 11-50 employees

Less than a year

4.0
May 2024

My Review of Performance Pro

Pros

I like how easy it is to manage talent and boost employee engagement with this software. It also handles our online HR needs very well.

Cons

Performance Pro meets all our expectations and is performing well. So no complaints!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

M

Melanie

Hospital & Health Care, 500+ employees

More than a year

5.0
October 2023

Smart tool for smart results. It is easy to use Performance Pro.

Pros

Discovering and implementing Performance Pro feels like a significant accomplishment. It has swiftly and effectively transformed my work. Im discussing a software thats highly customizable with easily comprehensible features. It ensures that essential departments remain vigilant to ensure the services they provide yield desired outcomes.

Cons

My experience with Performance Pro is positive with no drawbacks. It provides satisfactory performance and reliability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Israel

Education Management, 11-50 employees

5.0
June 2022

Make your organization the perfect place with Performance Pro

Pros

The ability to organize my employees and aid in their improvement is remarkable.

Cons

From my perspective I cant find any negatives with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leah

Banking, 500+ employees

More than a year

5.0
November 2020

User Review

Pros

Using and comprehending it is straightforward and simple.

Cons

I find it lacking nuance appearing starkly black and white.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Insurance, 51-100 employees

More than a year

5.0
November 2020

Performance Pro is easy, concise and helpful

Pros

Its incredibly easy to use the layout makes it instinctive.

Cons

I struggled to locate the notify appraiser button.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Harvey

Public Safety, 101-500 employees

More than a year

5.0
November 2020

Great program, worth the cost

Pros

The platform is user-friendly and easy for employees.

Cons

I found some aspects a bit perplexing to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Garrett

Computer & Network Security, 101-500 employees

Less than 6 months

5.0
November 2020

Great Software

Pros

I found this software very user-friendly from the outset.

Cons

Initially I had difficulty discerning what specific content I was missing and needed to include.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

T

Thomas

Insurance, 51-100 employees

Less than a year

5.0
November 2020

Pretty good software

Pros

The survey was swift and easy to use and the comments section provided a nice outlet for expressing my thoughts.

Cons

While the UI is a bit clunkier compared to similar modern software its not a major issue for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amber

Banking, 500+ employees

More than a year

5.0
November 2020

Love it!

Pros

I only interact with Performance Pro once a year but each year has been a smooth and straightforward experience.

Cons

I believe certain aspects could be explained better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rob

Chemicals, 11-50 employees

More than a year

4.0
November 2020

Performance pro

Pros

Navigating around is effortless. Once youre in the program everything is straightforward.

Cons

Getting started was challenging but it became easier afterward.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T

Tashina

Banking, 51-100 employees

More than a year

5.0
November 2020

Performance Pro Review

Pros

This software is exceptionally user-friendly and I appreciate its ease of use.

Cons

I havent encountered any problems with this software. It operates as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Monroe

Banking, 500+ employees

Less than 6 months

5.0
November 2020

Works Great!

Pros

I appreciate how effortlessly I can use it moving around the site was a breeze.

Cons

Transitioning between each evaluation module was challenging for me.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

J

Jared

Banking, 101-500 employees

More than a year

5.0
November 2020

Smart Solutions Manager

Pros

Its a straightforward product to use and the system is easy to navigate.

Cons

I cant think of any cons to mention regarding this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Briana

Human Resources, 101-500 employees

Less than 6 months

5.0
November 2020

Performance Pro

Pros

I appreciate the detailed score range it provides.

Cons

It was somewhat confusing initially. I wasnt sure where to navigate or how to rate myself.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

8

Functionality

10

B

Brittany

Banking, 101-500 employees

More than a year

5.0
November 2020

Performance Pro Review

Pros

Performance Pro is incredibly user-friendly.

Cons

I believe there should be More detailed guidance on which fields need completion for Goal/Evaluation ratings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

amber

Banking, 101-500 employees

More than a year

5.0
November 2020

Work Performance

Pros

Its such a straightforward program to use with easy navigation.

Cons

I have no complaints about this program it works well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Holly

Banking, 11-50 employees

Less than 6 months

5.0
November 2020

Performance Pro, HR made easy!

Pros

Both employees and administrators find it easy to use.

Cons

Some employees experienced timing-out issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jose

Telecommunications, 51-100 employees

More than a year

5.0
November 2020

Helpful and easy

Pros

I found this software easy to use and concise.

Cons

Currently I cant think of any cons to consider about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Virginia

Banking, 51-100 employees

More than a year

5.0
November 2020

Good product.

Pros

Once you learn how to navigate you can easily switch between employees to review appraisals or move to the employee dashboard to view your own appraisal.

Cons

Navigating to a previous appraisal or returning to the one I was working on can sometimes be confusing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

K

Kadilynn

Insurance, 51-100 employees

Less than a year

5.0
November 2020

Review

Pros

It was easy to use and somewhat enjoyable I suppose.

Cons

I enjoyed every aspect of it there were no downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Banking, 500+ employees

Less than a year

5.0
November 2020

Members 1st

Pros

Its just common sense. Everything is very straightforward.

Cons

Everything was straightforward I didnt have any inquiries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ashton

Banking, 51-100 employees

More than a year

5.0
November 2020

Credit Analyst

Pros

I liked the ability to use it throughout the year. It helps the team track our individual goals and prompts everyone to reflect on them quarterly to monitor our progress.

Cons

Occasionally I found it confusing to access my appraisal for evaluating factors.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

N

Nir

Banking, 101-500 employees

Less than 6 months

4.0
November 2020

Great product

Pros

Using this program was straightforward with easy navigation.

Cons

I didnt encounter any drawbacks. I found using this program enjoyable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Karita

Banking, 101-500 employees

More than a year

4.0
November 2020

Better than Paper

Pros

Everything is electronic so theres no need to fill out and save paperwork.

Cons

It might be a bit confusing initially for individuals with limited computer knowledge.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

K

Kendall

Financial Services, 500+ employees

Less than 6 months

4.0
November 2020

Performance Pro Review

Pros

Once I found the right tab navigating was intuitive and straightforward.

Cons

Upon logging in I found it a bit challenging to get oriented immediately.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8