Total 137 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

35%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

G
guadalupe

Financial services, 1-10 employees

Less than a year

5.0

effective communication with team

Pros

Performance Pro is simple to get the hang of and the speed is really nice. It helps me communicate more effectively with my team and gives me the ability to work with individual files with ease.

Cons

so far, there's nothing I can really complain about. I found it to be an interesting experience to locate files and important info. even if we are still a small company, I see a lot of potential for the software to help me communicate better with employees on a more personal level as we grow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
elio

management Consulting, 51-100 employees

more than a year

4.0

smooth onboarding with Performance Pro

Pros

It has everything I need for managing my workforce. It makes the onboarding process smooth ensuring everything is handled efficiently.

Cons

at this point, I really don't have anything negative to say. The platform works great and is performing exactly as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 500+ employees

4.0

Easy to use right away

Pros

I was genuinely impressed by how interactive the interface felt right from the start. I found that I could go through the different features and menus without ever feeling lost or needing to consult a manual.

Cons

I struggled figuring out where to begin the evaluation process, a simple start button would make things much clearer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 101-500 employees

5.0

Exceptionally responsive and helpful live support

Pros

The live support team is absolutely exceptional. Every time I contact them, the representatives are not only incredibly responsive but also genuinely helpful they take the time to understand my questions and provide clear, effective solutions that actually resolve my issues.

Cons

It doesn't save my drafts while I'm working on them, which is really frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

VU
Verified user

Enterprise, 500+ employees

5.0

Smooth and easy!

Pros

I truly appreciate how smooth the navigation is and it allows me to dive directly into my work without the usual initial confusion or a steep learning curve.

Cons

Nothing really bothers me about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

4.0

Helps me finish my tasks

Pros

It reminds me of everything I need to get done and makes completing tasks easy.

Cons

The only thing I can think of is that there really isn't anything I dislike about this system's preformance.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 101-500 employees

5.0

I love it!

Pros

The auto-save functionality is fantastic and I can step away from my work and jump right back in exactly where I left off.

Cons

No cons, this tool handles everything I need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU
Verified user

Enterprise, 51-100 employees

4.0

easy to adopt and use daily

Pros

Seriously if you're on the fence about this tool, just go for it. The learning curve is basically zero. I remember thinking, 'Wait, is that it?' because it was so simple to get the hang of. My whole team picked it up in a day. It just makes sense and makes my job so much easier.

Cons

I'm still getting the hang of all the admin features on my end but it's a learning process! The core stuff works perfectly though.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU
Verified user

Enterprise, 500+ employees

5.0

Works perfectly for me!!!

Pros

The platform gives me a solid way to evaluate myself as an employee which I think is a really good initiative.

Cons

NO CONS, The performance covers everything I need perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 101-500 employees

4.0

good for goal-setting and focus

Pros

I like how this tool helps me set clear objectives and then work systematically toward achieving them. The goal-setting framework keeps me focused and motivated.

Cons

The interface feels pretty cramped and it took me a while to figure out how everything worked.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 500+ employees

5.0

Encourages deep self-reflection

Pros

This makes me reflect on both my professional performance and who I am as a person outside the workplace.

Cons

Sometimes finding the right solution isn't simple and you'll face gray areas where the answer isn't completely clear-cut.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU
Verified user

Mid Market, 51-100 employees

5.0

Easy for yearly reviews

Pros

After using this for several years, I can confidently say it makes my annual reviews incredibly easy. The user-friendly interface and smooth, clear design are what I appreciate most.

Cons

I had some trouble with my annual review this year since the percentages weren't adding up to 100% but it was a quick fix once we figured it out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU
Verified user

Enterprise, 51-100 employees

5.0

Clear with good space for notes

Pros

The explanations are really clear and accurate so I always understand exactly what's being requested. Plus there's plenty of space for adding my own comments, which is super helpful.

Cons

Getting everyone on board with the merge and route system can be tricky and its difficult to use when it comes to getting employees and appraisers coordinated on the same workflow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mid Market, 500+ employees

5.0

Simple & smooth to use

Pros

interface was really simple to work with. Getting through my appraisal went smoothly without any hiccups.

Cons

Honestly I can't think of anything negative to say about this program, it's been good across the board.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 51-100 employees

4.0

Powerful but hard to use

Pros

It lets me analyze performance in targeted areas that matter most to my business operations.

Cons

Navigation feels slow and I often get lost trying to find what I need between different areas.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

VU
Verified user

Mid Market, 51-100 employees

4.0

Love adding my own comments

Pros

Okay, I am obsessed with the fact that I can add comments and give context to different situations! It's a total game-changer.

Cons

The goals area feels somewhat awkward to use. I'd really appreciate having descriptions underneath each goal or factor to explain what specific quality, skill or function they're measuring.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AJ
AMANDA J.

Mid Market, 101-500 employees

5.0

Great for getting quick answers

Pros

I absolutely love the Performance Pro feature. It's so reassuring to be able to just ask questions or voice a concern and get clarity right away.

Cons

Nothing really stands out as problematic. I can't think of any suggestions for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU
Verified user

Enterprise, 500+ employees

5.0

Helps me see my performance

Pros

I can assess my work performance and evaluate how well I'm doing on the job.

Cons

The speed could be better and sometimes it feels a bit sluggish when handling larger tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU
Verified user

Enterprise, 51-100 employees

3.0

Ineffective self-assessment

Pros

It's tough to assess your own performance with this system.

Cons

I'd rather have my supervisor handle evaluations instead of doing them myself.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Mid Market, 101-500 employees

5.0

Easy to focus on my work

Pros

What I like most is that I don't have to waste time figuring out where things are in Performance Pro. The navigation is very easy, so I can actually focus on what matters: understanding my performance and planning my next steps.

Cons

Finding what I need takes forever with all the different tabs you have to click through just to finish up Performance Pro.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9