Personio Reviews

Pros

Personally, I find it easy, easy to use and provides just the essential features.

Cons

On Android, I find the app so limited that it feels almost pointless to me.

Pros

digital personnel file and recruiting module are very useful and I appreciate how they align our HR workflows.

Cons

We have unfortunately had predominantly negative experiences with this tool. At first the sales process felt fine and the contact came across as friendly but my team quickly felt rushed during the decision-making phase. They pressured us to decide within a week, saying certain discounts would no longer apply otherwise which felt completely unnecessary for a long-term HR-tool choice. After we decided and began implementation it became clear that the implementation manager, who had been highly praised up front, seemed unmotivated and took a very long time to reply to our questions. In the end we handled most of the implementation ourselves. During that phase we had various questions and reached out to the support team repeatedly but average response times were about a week and some issues dragged on for up to six weeks before being resolved. Their terms and conditions promise much faster reaction times than we actually got. We spoke with them about this exact problem and were told improvements would follow: the Growth Team said they would pass on a high-priority request to support so we wouldn't have to wait so long. In our experience nothing changed and we could not see any effect of that promised prioritization. Another major issue throughout sales and the later process was inconsistent information from different employees: multiple people from this company repeatedly assured us certain platform features existed but those features turned out not to be available later on, at least not in the subscription plan the sales team had recommended to us. Ultimately we had to upgrade to a higher plan just to get the functions we were shown and that had been a primary reason we chose this tool in the first place. The upgrade process itself was cold and lacked goodwill from the Growth Team, we were basically told that because we were loud as a customer we couldn't expect special treatment. No one admitted mistakes and they showed little understanding of our perspective as customers who had been misadvised. Instead we were blamed for not testing the features more thoroughly ourselves. To top it off, a supposedly solution-focused call was given only 15 minutes of their time. All in all this has been extremely unsatisfactory.

Pros

Maintaining records and documentation about my interactions with the company is simple and I find the tool helpful for this purpose.

Cons

From my perspective, it would be helpful if the app provided a bit more detail about the team, specifically from a teammate's point of view rather than a supervisor's.

Pros

software offers numerous features and I've had good, responsive contact with support.

Cons

It's not particularly convenient, I've had to figure out where each feature is located.

Pros

layout is very clear and logical and I find the tool easy to follow.

Cons

Honestly, I have nothing to gripe about, everything fits and works as it should for me.

Pros

interface is clear and easy to understand and I love that features aren't hidden, I can handle recruitment, calendars and tracking without extra help.

Cons

After an update, some of my colleagues' calendar entries got scrambled which I found frustrating. Still, I don't have many other complaints, just a few small adjustments here and there would make it even better.

Pros

This tool is clearly explained and I find it easy to understand.

Cons

There's nothing I can criticize about this tool, I really like how the app's layout is organized

Pros

Logging in is fast and I find the app very easy to use with a clean, well-organized layout.

Cons

Haven't come across any drawbacks so far and I haven't noticed anything negative yet.

Pros

software is quick to use and very well executed and I find it reliable for daily HR tasks.

Cons

I can't think of anything I don't like at the moment.

Pros

When it comes to compliance and basic HRIS tools, there aren't many alternatives that can match this software.

Cons

The software can become costly due to the additional charges for many features. The recruiting tool and performance tool are not state-of-the-art.

Pros

The system offers a full-featured HR management suite and I find managing recruiting and job postings easy thanks to the built-in job boards which saves time.

Cons

For me the price becomes quite high once the promotional discount period expires.

Pros

Logging hours, recording absences and submitting time-off requests is easy and I find it easy to use.

Cons

Honestly, there's nothing in particular I dislike about this tool, it's more that I simply don't use some functions and other parts are off-limits because I don't have the necessary permissions.

Pros

absence management interface is clear and easy to use, though I find that approvals could be improved to allow reasons to be provided.

Cons

At first the new dashboard felt a bit confusing, it took me a little while to get used to the layout.

Pros

calendar, time-tracking and payslip downloads are convenient and I like using them.

Cons

For me, the org chart offers weak display options and I can't track time asynchronously between my phone and my laptop.

Pros

usability, user interface, mobile app and time-tracking features are excellent and I really appreciate them.

Cons

Honestly, I can't find anything about this tool that I don't like.

Pros

What I appreciate most about this solution is its user-friendly interface combined with great capabilities that bring recruitment, onboarding, payroll and performance management together in a single system which has noticeably boosted efficiency and organization across our HR team.

Cons

I've noticed it has trouble correctly accommodating local absence policies in certain countries.

Pros

I'm really impressed with the employee management. Having a centralized database for all employee information has significantly improved our ability to monitor performance, manage time off and stay compliant with regulations. Its integrations with other tools we use have boosted our overall productivity even further. Another area where this tool shines is customer support, the support team responds quickly, knows their stuff and consistently goes the extra mile to resolve issues or answer questions. Their commitment to customer satisfaction was clear and made our transition to the tool extremely smooth.

Cons

One minor downside I've noticed is that the options for customizing reports are a bit limited. It would be great if I could design custom reports with more flexibility so we can better meet specific requirements and tailor the data views to our needs.

Pros

tool's modern, clean interface is impressive and I find it convenient enough that even someone without deep technical knowledge can use it easily. I was able to plug it into existing systems and workflows without any hassle.

Cons

I can't really assess other features because, as a single user, I only record my attendance and vacation days here. For that purpose the software works flawlessly and handles everything I need without a problem.

Pros

setup is extremely easy and I always get clear information about new updates.

Cons

Reports don't always work reliably for me and I have no option to assign a deputy for a leadership position.

Pros

This HR tool is very useful and I find it easy to handle and easy to operate.

Cons

However, some helpful automations, like automatically subtracting compensatory days for overtime, aren't available yet, I still have to manually deduct them in the overtime account myself.