Personio Reviews

Pros

This service offers excellent value and I find customer support outstanding, it lets me handle payroll and staff administration efficiently and pick up the system quickly.

Cons

To be fair, I ran into a bit of confusion when learning the process automation initially, yet I managed to grasp it fairly quickly, otherwise, I haven't noticed any issues I can point to.

Pros

What I appreciate is the website's clear layout and really attractive design, I can also locate all the information very conveniently.

Cons

For me, the only drawback with this tool is that I'd like to have more options for how documents are displayed.

Pros

I find the tool really easy to use, offering a wide range of options, a clear layout and strong integration with other software tools.

Cons

We're completely satisfied so far, nothing has caused any issues for me or my colleagues and we haven't found anything that bothers us.

Pros

One aspect that stands out to me is how it centralizes so many HR tasks in a single spot. Vacation requests, time tracking and payroll become far simpler to manage, both from an employee's perspective and for HR professionals. The layout feels tidy and easy, so I didn't have to spend ages learning how to use it. I also value the visibility it provides, I can check my remaining vacation days, access important documents and download payslips whenever I need them, without having to bother HR.

Cons

That said, there are a few rough edges: some parts of the app can feel sluggish or awkward to use, particularly when pages take a while to load or when moving between different sections. The reporting tools are another weak point, I often wish they were more adaptable and offered deeper customization. And although the platform handles most of the fundamental HR processes, I still end up doing several smaller workflows by hand which is a bit frustrating.

Pros

Payroll is easy to set up and runs smoothly with minimal effort and I appreciate the simple connection with our tax advisor plus easy document sharing with the team, while time off, absence and sick leave management work very well

Cons

I find other features hard to use and pretty inflexible, onboarding and offboarding feel tough with little room for customization, for example, once I tick an item I can't uncheck it. There are only templates, so every new hire needs a whole new template (I can't add extra tasks). Navigation is awkward and nonconvenient and support is a hassle since only the owner can reach out, not even an admin

Pros

The site is really clear and well-organized. I can immediately see my absences, pay slips and other important documents. Submitting time off requests is super easy and I can put in vacation requests without any fuss. Everything is simple to find and pretty self-explanatory.

Cons

Sometimes the site loads a bit slowly. I would also like it if vacation and sick days were shown in distinct colors so I could tell them apart more easily.

Pros

platform is really easy to use and delivers an excellent user experience and I appreciate that it provides a concise view of every colleague across the company which genuinely helps me and my team stay connected and organized.

Cons

Overall, there isn't anything major to complain about, the recent design changes look attractive but I do need to spend some time learning how to navigate the new layout. All in all, this tool meets our requirements very well.

Pros

clear layout really stands out and I find it convenient to use, bringing all HR functions together in a true all-in-one HR software.

Cons

I'm really disappointed with their customer support, it's slow to respond and when they do reply the answers are often way too long, loaded with unnecessary detail and don't actually help solve my issue.

Pros

wide range of features for time tracking, payroll, HR management and reporting is impressive and I find them very helpful.

Cons

In my experience, the customer support leaves something to be desired because response times can be quite long at times.

Pros

This no-frills work management app is easy and I really appreciate that it's built to focus on exactly what I need, including requesting holidays, accessing employment documents, submitting reimbursement claims and handling other work tasks.

Cons

I'd love to see additional capabilities like quarterly review modules and more great reporting tools so performance evaluations are better supported, similar to what some competing platforms already offer.

Pros

Managing time submissions, absences, vacations and overall leave in one place is easy and I appreciate the clear org-chart visuals and simple employee self-service.

Cons

For me, document management, especially things like reference letters, is tough and I see very little automation for creating or drafting them.

Pros

clear layout and natural system behavior really impress me and I find it easy to locate what I need and operate without hassle.

Cons

these two features limit the functionality for me, the absence of a DATEV Lodas interface and a proper way to transfer movement/transaction data.

Pros

Payroll integration, even if partially automated, is appreciated and I find that it was a key reason we switched from absence.io to this tool.

Cons

Honestly, the whole system is really cluttered and not very convenient. We currently pay roughly EUR7,000 per year for what is essentially a small team's subscription and the pricing structure leaves little room for flexibility. The way vacation days are calculated kept being incorrect and I could only locate the settings to fix those mistakes with support's help. The web portal isn't even responsive and the mobile app feels like a joke both in features and scope, plus the customer service is only marginally accommodating.

Pros

Keeping an overview of what needed to be done was easy and I find the onboarding and offboarding process easy and much simpler to handle.

Cons

Not a big fan of the layout, I think it's unnecessarily complicated and that complexity makes it easy to miss things when I'm using it.

Pros

The dashboard feels very convenient to me and I really like that it gives a easy overview of the information I need.

Cons

I find myself getting confused when absences are tracked only within the calendar year, for example, carried-over absences aren't deducted from the total.

Pros

Using it feels easy and I find the clear admin permissions and uncluttered UI very effective.

Cons

I'd like it to become an all-in-one delivery platform that also lets me run user surveys, track performance and handle HR compliance.

Pros

user-focused design is excellent and I find the functions I use most are only a click or two away.

Cons

Would be really helpful to include templates for commonly used time entries when I'm clocking my working hours, so I wouldn't have to enter the identical start and end times manually each and every day.

Pros

interface is very clear and I find the controls convenient.

Cons

At certain points, I felt there could have been more options for customization.

Pros

Managing employees across the board has been incredibly useful and I find this tool indispensable.

Cons

Personally, I find it can get pretty pricey, yet in my view it's still worth the money.

Pros

platform shows constant evolution and I find that updates genuinely consider the end user, especially for the German market, handling complex payroll processes and administrative requirements efficiently.

Cons

Occasionally it feels to me like they're missing some local specifics, for example the Netherlands holiday allowance and I had to purchase extra entities when we wanted to fully embrace international payrolls.