Primalogik Reviews

“Valuable 360 feedback

Pros

Running full 360-degree feedback cycles has been very valuable for our team. I especially like that we can run several cycles at once without any conflict which helps us organize our review schedule much better. Consolidating all our surveys into one system was a clear improvement, it got rid of the fragmented tools we were juggling before. The customization is also great we can anonymize, edit and share responses selectively which fits our process perfectly.

Cons

I would like improved reporting so that we can extract data for individual questions within a 360 feedback cycle which would help with more granular analysis and follow-up. Regarding result sharing, I have two requests: first, enable sharing of overall outcomes without revealing which respondent group contributed which specific scores even if only averages are shown, second, provide an option to omit or hide particular sections when exporting or distributing the shared results document.

“Pleased with immediate email responses

Pros

I am pleased that whenever I sent an email, I received a response back within the hour every time.

Cons

For me it would be helpful if we could choose whether a survey is anonymous or not since HR users can access responses without any additional click.

“pleasant support

Pros

I value the ongoing communication with the support team because they consistently work hard to meet our objectives and additionally the platform itself feels simple to use which makes daily use pleasant.

Cons

When I have to launch performance appraisals there is significant manual work involved and I would really appreciate seeing a greater degree of automation implemented in future updates since it would organise our processes considerably :)

“Flexible but needs more automation

Pros

I appreciate how flexible the platform is when it comes to constructing processes, crafting different question types, configuring rating scales and adjusting other parameters because that versatility provides me with significant opportunities to design a wide range of HR workflows including performance evaluations, goal assessments, full 360-degree feedback cycles and peer-to-peer reviews, all tailored to our needs.

Cons

From my perspective, I would strongly suggest the team prioritize UX/UI enhancements and I believe it would be valuable to keep focusing on simplifying the experience and introducing more automation so as to cut down on the amount of manual work required by administrators while also streamlining navigation to eliminate unnecessary steps.

“Quick and polished reports!

Pros

I found the tool very helpful and simplely user-friendly, producing quick, polished reports with remarkable speed which made it perfectly suited to our objectives.

Cons

We haven't discovered any faults or drawbacks in our use so there are effectively no negatives to mention.

“Easy design for routine processes

Pros

What I particularly appreciate is the platform's simple, easy-to-use design and I find the selection of built-in templates including surveys, end-of-probation reviews and appraisals to be very helpful in organising our routine processes. Moreover, it supports external 360-degree feedback and allows me to schedule regular check-ins with ease.

Cons

A drawback I've come across is that the Journal and Instant Feedback modules are available only to supervisors which means I, along with other non-supervisory colleagues, cannot access those specific features.

“Exceptionally responsive and attractive software

Pros

I've found the technical support to be exceptionally responsive and the software presents a clean, attractive and clean user interface that makes navigation smooth.

Cons

At this stage I'm uncertain about any shortcomings since we're only beginning to expand our usage so I can't yet provide a definitive assessment of potential limitations.

“A remarkably simple & effective setup

Pros

As the person who led the implementation, I found the system remarkably simple to set up for 360-degree feedback and because the 360-question bank was fully editable and could be adjusted to mirror our firm's values and priorities, employees consistently indicated that completing their reviewer duties was painless, additionally, I was able to determine exactly where to place comment fields and which open-ended questions should be mandatory and the resulting reports were customized and very well received by all participants.

Cons

I have no complaints. Initially I worried that, as an HR professional lacking dedicated in-house technical support, the setup and deployment would be difficult to accomplish but in practice everything functioned smoothly and met my expectations.

“Reviews in one place

Pros

With this software, I can effortlessly launch our Annual & Stay Reviews, which we conduct every 6 months.

Cons

I realized that repeating the previous assessments and understanding the need for a fresh approach.

“Easy to use with powerful features

Pros

For my team and me, the platform is very easy to use, offers powerful workflow and feature sets and plugs into our existing HR tools like Bamboo with minimal effort, serving as a consolidated performance management solution.

Cons

I honestly can't think of any shortcomings at this time since the product meets our requirements comprehensively and leaves no gaps.

“Simple, interactive and fast deployment

Pros

I am impressed by how simple and interactive the platform is and deploying it across our entire organization was remarkably simple and fast.

Cons

Sometimes I'd like the ability to simply 'like' or 'love' the pieces of feedback my colleagues post and tag others in because I can't always spare the moments required to compose a full reply, in those instances it would be incredibly helpful to be able to tap a quick 'like' or 'love' reaction so the team can see at a glance that I've reviewed and acknowledged their comments.

“Truly responsive service

Pros

I genuinely appreciate the responsiveness of their customer service and the overall simplicity of the product which makes it very easy for me to use and get things done without unnecessary complications.

Cons

From my perspective, there is nothing about Primalogik that I find fault with and I cannot identify any aspects that I would consider dislikes based on my experience using the platform.

“Valuable customization options

Pros

In my experience I value the platform's usability, the breadth of customization options it provides, the detailed metrics it offers and the comprehensive historical record it maintains.

Cons

As far as drawbacks go, I cannot identify any aspects that I dislike.

“simple to use but time-consuming

Pros

I find the system remarkably simple to use both from an administrator's perspective and for everyday users making routine tasks much easier to complete.

Cons

Because it does not allow me to schedule reviews or automate notifications, administering the system becomes very time-consuming for my team, particularly since we manage 11 different divisions that each perform two to three reviews per year at various, nonaligned times.

“Extensively tailored but lacking simulations

Pros

As both an administrator and a regular user, I find the interface remarkably simple for everyone involved and I appreciate how extensively I can tailor it to fit our company's workflows and requirements.

Cons

I would find it much easier to adopt a new solution if there were clearer options for simulating reviews and appraisals in a safe, non-production environment before we make anything live because that would reduce onboarding friction and potential mistakes.

“easy to use

Pros

Having gone through the supplied tutorial, I found it easy and comprehensive enough for me to confidently navigate and use Primalogik while its automated follow-up capabilities have boosted my engagement rates and the tracked metrics can be adjusted so they only include the elements I require.

Cons

For my organization, the cost feels more like a luxury than a necessary investment. The preset templates are also too rigid for our needs we can't customize them enough to fit our specific processes.

“Simple to operate and fulfilling

Pros

Because of how simple this software is to operate, I find myself really appreciating it as I was able to pick it up and begin using it almost immediately with very little guidance, demonstration or formal training, the simple design means there was no steep learning curve. It fulfills all of my requirements for both our yearly performance reviews and the ongoing review activities throughout the year. One aspect I particularly value is the ability to customize appraisal forms precisely to match what we intended to develop, rather than having to cram our review processes into someone else's predetermined template or structure.

Cons

One recurring concern that staff have raised with me relates to how anonymous the 360-degree feedback truly is and although we do have the ability to manage those privacy settings, it would be helpful if the system prominently displayed the anonymity status to participants at the moment they initiate a 360-degree feedback request so there is no confusion or uncertainty about how their responses will be handled.

“structured our appraisals and 360 reviews well

Pros

I appreciated that our team could run performance appraisals, comprehensive 360-degree evaluations and targeted employee surveys which made assessing performance and gathering feedback much more structured.

Cons

In my experience several of the labels and phrases inside the application are not immediately simple or self-explanatory so it can take extra time to interpret what some features actually do.

“A highly configurable and recommended tool

Pros

We sought a solution that would provide 360-degree feedback alongside automated annual review workflows and this product delivered on that need with a great deal of configurability for both elements, the 360 process in particular outperformed most other options I evaluated at this price range. As we began to deploy it more broadly, additional modules and tools revealed themselves and have proven genuinely useful to our teams while the onboarding, support and training resources are simple to follow and consistently responsive. Overall I am extremely satisfied with our investment and would strongly recommend it to organizations that want powerful functionality without exceeding budget constraints.

Cons

The only capability I find missing is the ability to run surveys that target external participants outside our company which I would particularly like to use for Net Promoter Score campaigns, if that external survey functionality were available, I would definitely utilize it for those NPS measurements.

“Expanded from 360 to multiple uses

Pros

We initially acquired Primalogik because of its 360-degree review functionality before long we expanded our usage to include opinion surveys, daily health checks, goal setting, performance management and several other features.

Cons

As an HR professional, I have already submitted feedback concerning several enhancements I'd like to see, such as a dedicated area for simple uploading and archival of resumes, along with the addition of more adaptable security role configurations.

“A very user-friendly digital upgrade

Pros

It is very user-friendly since it required minimal training for both managers and their direct reports to carry out the annual appraisal process and because all of the review data is stored digitally and accessible at any time prior to this we were relying on spreadsheets and Word documents, printing evaluations and physically filing them away.

Cons

We don't have any complaints at the moment although we aren't yet utilizing the product's full range of features, the logical next phase for our team is to begin journaling our one-on-one meetings and to explore the program's survey functionality more closely.

“Remarkably interactive with excellent support

Pros

In my experience I find the platform remarkably ineractive, you don't need extensive training to get comfortable with its workflows, the user interface is tidy and the available actions are very simple and Ryan Dowdy has been excellent, consistently available to assist whenever I need help.

Cons

While I appreciate many aspects of the product, I find the reporting functionality, particularly the dashboard, could be significantly more sophisticated and I would like the ability to customize report scoring rather than being limited to adjusting comments alone.

“User-friendly but reporting is inefficient

Pros

Using this system, I find it extremely user-friendly and simple to configure and manage reviews, 360s and goal tracking.

Cons

When it comes to reporting, it feels unnecessarily difficult because we require employees to record their goals, I couldn't directly generate a report showing who still needed to add goals which forced me to export the entire dataset and perform manual consolidation and filtering.

“Remarkably easy to use and helpful

Pros

From my experience, I find the software remarkably easy to use, it consistently produces insightful analytical results and the customer support team has been reliably helpful whenever I've needed assistance.

Cons

Although I identified a few customization options that I would like to see implemented, I'm intending to recommend the product within our organization and overall I cannot point to anything about the software that I disliked.

“Simplifies actionable 360 insights

Pros

I like that the platform consolidates all of the 360-degree feedback into a single location where it is simple to consult across employee, manager and administrator perspectives and that it simplifies producing actionable insights through its reporting tools.

Cons

As an administrator, I currently have to go in and manually extend deadlines for each participant individually when review periods need to be extended which is time-consuming and prone to error, I would strongly prefer a feature that lets me grant single-person extensions as well as a bulk extension that applies to all participants at once.

“Interactive, easy and well-received

Pros

I found the interface interactive and the dashboard uncluttered which made it remarkably easy to use the tool and accomplish tasks quickly without confusion.

Cons

We deployed the 360-degree tool and received excellent feedback from our participants and users Overall the sole challenge we come across related to the way results were reported, relatively small limitations, such as lacking an out-of-the-box option to directly juxtapose a reviewer's responses against a self-assessment, yet despite that, we managed to produce the comparisons we needed.

“Easy and feature-rich setup

Pros

Setting it up and getting started was easy for me and I found the interface more feature-rich than anticipated, with numerous guards against user error that genuinely simplified my workflow.

Cons

I used it for an unusual purpose, a 360-degree leadership evaluation for a client and found that I still had to perform several analyses myself, such as calculating summary statistics and constructing the 9-box grid which the tool did not provide.

“simple use but requires manual input

Pros

While I appreciate that Primalogik avoids unnecessary complexity and remains simple in day-to-day use, it did require me to walk through its functions a few times before my HR administrators felt comfortable operating it. nevertheless, once they understood the workflow it proved comparatively easy to use. I value the breadth of reporting options and the comparison tool built into the platform and because the subscription is affordably priced I consider that an important advantage.

Cons

I find the application requires quite a bit of manual input and doesn't feel particularly simple and the 'Teams access' setting in particular left me confused about permissions and workflow.

“Outstanding support and constant improvements

Pros

Our customer support and implementation representative has been nothing short of outstanding and has consistently provided excellent assistance making onboarding and ongoing use far smoother than I anticipated. the software itself is tidy, well-structured and generally very user-friendly although I do think it could benefit from enhanced automation and more powerful task-sorting capabilities. Whenever I raised a question or suggestion with Ryan, he either provided a clear answer or escalated the request to his development team, who proceeded to implement the change and because of that I fully intend to keep using Primalogik and frankly regret not making the switch earlier.

Cons

At times I find that sorting or organizing certain data sets, for example, tracking work anniversaries, can be somewhat awkward and time-consuming, creating mild friction in my workflow, nevertheless, in the relatively short few months we've been with Primalogik I've already observed tangible improvements to these areas as the team addresses usability and organization concerns.

“Continuous management monitoring

Pros

I can create and continuously monitor management performance metrics allowing me to assess leadership effectiveness and track improvements over time.

Cons

In my experience it did not integrate smoothly with our sales platform which led to frustrating synchronization issues and additional manual work to reconcile data.

“all-purpose platform for proactive management

Pros

Primalogik gives management the capability to closely monitor program performance and assess its overall impact because it encourages a hands-on, proactive approach to monitoring and managing initiatives rather than a passive one, moreover, the fact that I can adjust and customize the tools to meet specific needs makes the platform feel like an all-purpose solution, almost like a magic lamp for configuring workflows. I also appreciate that collecting feedback via forms centralizes responses and organizes follow-up and additional features I use regularly include an Employee Directory, automated email reminders, powerful comparison tools and smooth integration with Google Apps.

Cons

I find it particularly frustrating that once forms are integrated or submitted I cannot easily modify them because the platform does not provide a simple way to edit already-implemented forms which makes maintaining up-to-date feedback processes annoying and difficult.

“A consolidated performance view

Pros

I rely on this platform to monitor the productivity and outcomes of my workforce, my immediate team and the organization as a whole which gives me a consolidated view of performance trends. It highlights where we are falling short and pinpoints specific areas that require attention and development, enabling more strategic planning. The system also lets me document performance appraisals and distribute feedback questionnaires to staff and colleagues and those responses help our group assess both strengths and weaknesses so we can proactively address and improve on our shortcomings.

Cons

I cannot edit or customize the feedback forms within the application which limits my ability to tailor assessments to specific roles or situations. Furthermore, I have experienced occasional sluggishness in the software's performance, particularly during peak usage which can hinder workflow and responsiveness.

“Reasonable cost

Pros

Because we frequently need to evaluate how effective our community initiatives and workplace programs are for both employees and young people, I rely on this application regularly to monitor the outcomes and performance of each initiative, what particularly appeals to me is that it brings together the full suite of performance-management tools including goal-setting, feedback forms and more, in one place. This consolidation makes it easy for us to gather and synthesize input from staff, coordinators and community members so we can thoroughly analyze the programs we run. On top of that, the cost is quite reasonable which I view as an additional advantage.

Cons

For me the software isn't as advanced as I would like and it becomes especially frustrating when I have to edit or customize the forms since that process can be difficult and time-consuming.

“Efficient and easy for all users

Pros

As an HR pro I find this performance review tool efficient, easy to use. it suits employees who are not computer-savvy, as after an introduction they can begin immediately making it an effective method to generate feedback.

Cons

I don't find many drawbacks, only that sometimes generating reports becomes challenging because I may require help to access them which tends to frustrate my superiors a little, beyond that, the program is quite solid and deserves further development and I would definitely recommend it to others.

“User friendly but limited configurable options

Pros

I've found it very user friendly and my team members including those with limited computer skills haven't run into much confusion when using it in their day-to-day tasks.

Cons

We find that the lack of configurable options makes it difficult and completing the specific tasks we rely on it for often becomes a slow, laborious process.

“easy to operate in a tiered structure

Pros

The interface quite easy to operate and in my experience the time I invested proved worthwhile given the level of effort required to get the program running.

Cons

Because the structure was heavily tiered, I often discovered that when problems occurred there was very little that a person lower in the hierarchy could resolve on their own.

“Succinct summaries & helpful reminders

Pros

As a GM, I appreciate the summary page because it's succinct and immediately useful along with the reminder emails for upcoming reviews and evaluations which reliably arrive and help me structure and plan my week.

Cons

Having a built-in grammar checker would be very helpful to me since it would catch typing mistakes and other grammatical errors that I sometimes miss and overall it would improve the polish of my communications.

“customizable forms for better organization

Pros

I appreciate the customizable forms, the employee journal and the dashboard that helps me organize my to-dos, the forms are easy to complete and allow me to save drafts which makes managing multiple reviews much simpler.

Cons

the structure for hierarchy and the controls for assigning followers or permission rights feel underdeveloped and could use refinement and I would really appreciate dedicated, more user-friendly features that let me maintain employee journals with greater ease and consistency.

“Performs as expected with batch operations

Pros

I find the tool performs as expected when I review coworkers and whenever I send 360 Reviews to managers it reliably produces a tidy file. Additionally I like that the batch operations function is excellent.

Cons

When organizational changes are required, I find the process difficult and lacking fluidity since I have to update a single user's information in several different areas of the platform and the Department area, In my experience feels disorganized and cluttered.

“Comprehensive but challenging to navigate

Pros

There are so many different features and even more planned for the future and I appreciate the personalization options as a thoughtful touch, I also value that I can disable features I'm not using.

Cons

Because the platform is so comprehensive, I find it challenging to navigate and fully understand on my own and I really need someone to guide me through all of its functions.

“Poor tool!

Pros

It offers flexibility with custom questions which appealed to our ops director who picked it from several competing tools, I didn't have a chance to test it before that decision was made but cost apparently played a significant role in the selection and at minimum the system generates, processes and archives results for future reference.

Cons

The user experience, however, is awful and completely un simple, leaving me frequently wondering how to retrieve the particular review I need because the interface is cluttered with overlapping menus and, most importantly button labels that either behave unpredictably or are so ambiguous that I cannot form any expectation of their outcome, following our first 360-cycle nobody realized responses were not truly anonymous and in our small company designations such as 'peer' or 'manager' often make the source obvious which strikes me as a major, embarrassing lapse.

“Refreshingly simple tool

Pros

Having used it myself, I found the overall functionality refreshingly simple, to the point that even users without any prior experience can use it with confidence and I particularly appreciate how the system tailors the emails sent to participants making communication feel suitably adaptable to our needs.

Cons

I constructed our appraisal process from scratch and then had to retrofit it to fit within Primalogik's framework, there were certain features and workflows we ultimately had to sacrifice (which is acceptable) and it is somewhat frustrating that the platform seems to mandate a manager's comment on an individual's self-reflection and goals, there may be a workaround but we have not yet discovered one.

“efficient for team reviews

Pros

Filling out forms and then reviewing them with my team proved simple and efficient and without any formal instruction I could log in immediately and initiate my own review while also establishing the review workflow for my team, the interface feels highly simple and I appreciate that the system allows me to incrementally expand its capabilities over time for example, beginning with broad surveys and progressively incorporating specific objectives and other elements like goals as our process evolves.

Cons

The default survey feels overly generic to me and I anticipate that we will have to allocate resources toward tailoring the surveys to our needs, it would be much more useful if there were built-in templates or options that let us customize questionnaires according to the specific nature of our business, for instance, consulting.

“Simple tool with custom prompts

Pros

I find the platform simple for both employees and employers and I appreciate that it lets me create customized prompts, from open-ended questions to multiple choice options, space for comments and immediate rating capability.

Cons

Getting the system configured for employees the first time we run performance reviews was far from simple For me since our organization uses numerous disparate employee systems, each with slight variations, the initial implementation and migration took an excessive amount of time and effort.

“Outstanding and responsive customer service

Pros

I've found the customer service to be outstanding, responding very quickly and I've never had to wait for an answer or for technical support which has made my experience consistently smooth and reassuring.

Cons

There really aren't any issues I've come across, I haven't experienced any problems with the software, the website or the support team so there is nothing substantive to report.

“Using it only because we paid!

Pros

We're continuing to use the platform solely because we've already paid for the annual subscription and it remains essential to fulfilling our company's mission to retain comprehensive records of quarterly performance reviews together with 360-degree feedback data.

Cons

I find the interface far from simple and extracting reports is a difficult process that frequently forces me to reach out to Customer Experience for assistance nearly every time I interact with the product.

“Meets primary needs but dated

Pros

We find that the platform meets our primary needs for gathering feedback and running performance evaluations and from a user's standpoint the layout is simple and easy to navigate.

Cons

I feel the product could be far more capable with additional functionality and a tidier, more clearly structured interface since at the moment the overall design and organization come across as somewhat dated.

“User-friendly with clear templates

Pros

I appreciate how user-friendly it is, with simple organization of company hierarchies and an simple layout.

Cons

Sometimes I struggle to identify where to begin but the included sample templates provide an excellent starting point and clear direction for newcomers overall.

“Intuitive and excellent value

Pros

As someone who uses it regularly, I find the interface simple to navigate and it delivers excellent value for the price, it has saved me a tremendous amount of time and energy, my colleagues reported they really enjoyed it and I appreciated the multiple anonymity choices available.

Cons

I love this product thoroughly and while it meets most of our needs, I would welcome distinct Self Assessment features as optional enhancements rather than core requirements, additionally, we come across a situation where one participant requested their feedback be removed, yet I have not found any mechanism within the system to allow such a withdrawal.

“Outstanding service and evaluation framework

Pros

In my experience their customer service is outstanding, I've consistently found representatives to be reachable both by telephone and via live chat and they have been exceptionally helpful. To date, we're very satisfied with the software itself which offers an excellent framework for evaluating staff and administering 360-degree reviews.

Cons

I haven't come across any drawbacks so far and at this point I can report no negatives to highlight.