Total 81 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

25%

3

Stars

12%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

K

Kenneth

Religious Institutions, 1-10 employees

More than a year

3.0
May 2025

expensive payroll with unclear benefits

Pros

I like how this tool makes setting up employee payroll easy. It calculates and updates taxes and allows for easy payment to federal and state authorities.

Cons

This tool Payroll feels extremely expensive to me, with price changes that aren't always explained or accompanied by added benefits.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

J

Junaid

Not Specified, 1-10 employees

Less than a year

5.0
May 2025

Convenient for online integration

Pros

It integrates easily with QuickBooks Online. I can track hours, account for taxes and access records without hassle.

Cons

I've noticed a hefty annual cost for full access to all features and I found the interface not particularly user-friendly.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

M

Maricela

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
May 2025

simplified bookkeeping and receipts tracking

Pros

Bookkeeping has become easier for me. I can keep up with receipts, vendors and income efficiently.

Cons

Okay so... I see that it isn't easily compatible with all software so I often need additional programs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

cyndy

Consumer Services, 1-10 employees

Less than 6 months

5.0
May 2025

Professional invoicing and payment automation

Pros

I can create and send professional invoices, accept online payments and set up automatic reminders and recurring invoices.

Cons

What bothers me most is how everything costs extra and adds up quickly, for example, Payroll, Time Tracking and Inventory Management aren't included in base plans. Annual price increases and additional fees for multiple users also make it pricey.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

K

Kris

Mental Health Care, 11-50 employees

More than a year

5.0
May 2025

simple setup with automated taxes

Pros

The setup process is simple and I love that taxes are automatically managed. Creating new employee records is quick and easy.

Cons

I don't like that some features can't be removed and help isn't always friendly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

K

Kurtis

Recreational Facilities and Services, 11-50 employees

More than a year

4.0
May 2025

payroll without needing an expert

Pros

Using this tool, I don't feel like I need a payroll expert. It links nicely to workforce, allowing employees to view pay stubs and manage their own bank and tax info.

Cons

Handling holiday pay isn't simple, I wish there was an easier way to calculate time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Angelina

Construction, 101-500 employees

More than a year

5.0
May 2025

Smooth long-term payroll experience

Pros

We have used this system at our company for years. Payroll is easy and the experience is smooth.

Cons

Sometimes the file runs slow but it's not a big enough con for me to stop using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Angie

Education Management, 11-50 employees

More than a year

5.0
May 2025

feasible payroll with easy adjustments

Pros

I find this tool simple, making payroll is really easy. Errors are easy to correct, adjustments simple and customer service is always helpful.

Cons

Integrating with time tracking software can be tricky though I think that's usually due to the other software rather than this tool Payroll.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

J

Jenna

Accounting, 1-10 employees

More than a year

3.0
April 2025

less user-friendly for tax automation

Pros

Integration with QBO helps me keep everything in one place, from payroll to bookkeeping to taxes.

Cons

I find that it isn't as user-friendly as other tools when automating taxes, EDD filing, etc. and I wish these processes were more automated.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

W

Will

Computer Networking, 11-50 employees

More than a year

5.0
April 2025

automatic handling of hours and numbers

Pros

Being able to input all my hours and numbers and have this tool handle the hard work is a huge relief.

Cons

Previously I had some issues but a software update about a year ago fixed them. Now it's smooth sailing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Carol

Staffing and Recruiting, 1-10 employees

More than a year

5.0
April 2025

Extremely user-friendly reporting

Pros

The tool is extremely user-friendly and I love that reports are easy to understand.

Cons

At the moment I don't have any issues with this tool Payroll.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matt

Events Services, 1-10 employees

Less than a year

4.0
April 2025

quick and easy information access

Pros

The platform is easy to use and I can quickly find the information I need.

Cons

While overall it's a good platform I wish it automatically communicated payslips to staff, it would be ideal if the system sent them directly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Erica

E-Learning, 1-10 employees

Less than a year

5.0
April 2025

autopilot payroll functionality

Pros

For me it's easy to use and mostly runs on autopilot.

Cons

Payroll taxes don't happen automatically, I have to go into QB to approve them before sending.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Stephanie

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
April 2025

User-friendly with responsive helpline

Pros

This tool is extremely user-friendly. I also appreciated being able to easily reach someone on their helpline when I had questions.

Cons

I really don't have any negative comments about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tom

Food & Beverages, 11-50 employees

More than a year

5.0
April 2025

effortless account integration

Pros

I find it simple to use and connected to all GL accounts, making entries effortless.

Cons

Setup probably took the most time but I expected that when engaging new software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Taylor

Non-Profit Organization Management, 1-10 employees

More than a year

4.0
April 2025

Easy payroll with automation

Pros

Using this tool is very easy and automation has helped me a lot.

Cons

Sometimes the workforce login for employees doesn't work properly which can be frustrating for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S

Sarah

Accounting, 11-50 employees

More than a year

5.0
April 2025

automated payroll and tax management

Pros

Okay so.... I love the ability to automate payroll for both hourly and salaried employees. I also value the automation of payroll tax accruals for filing and payments.

Cons

I noticed that the software doesn't calculate Simple IRA deductions correctly so I have to manually adjust each payroll.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

B

Brandon

Security and Investigations, 101-500 employees

More than a year

5.0
April 2025

Simple check writing and tracking

Pros

Writing and printing checks is simple for me. It's a great way to keep track of invoices, paychecks and more.

Cons

It took me a while to figure out everything but that's because there's a lot to the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Amber

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
March 2025

great support and guidance

Pros

Contacting support whenever questions arise is very simple and easy in my opinion.

Cons

At times I think payroll isn't set for the correct pay date or the 14-day cycle isn't consecutive.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Y

Yousaf

Business Supplies and Equipment, 1-10 employees

Less than a year

5.0
March 2025

Perfect for payroll management

Pros

Payroll management and updating employee information is really simple for me with this tool.

Cons

I find the search function a bit hard to use and think it could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10