Todd D.
Consumer Services, 11-50 employees
“outstanding automation and friendly support”
Pros
Rippling is excellent at automation and keeping everyone informed. The initial setup went well and the staff are consistently friendly and supportive. Like if they do not have an answer immediately, they quickly connect us with someone who does or point us to helpful guides. Overall it's a much smoother experience than the other platforms we have used.
Cons
Since the platform is so comprehensive, they have a lot of specialized experts. So it can sometimes take a moment to get connected with the specific person who can handle our particular question.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
DK W.
Non-Profit Organization Management, 11-50 employees
“A modern interface that becomes effortless”
Pros
The interface has a modern, user friendly feel though it does take some time to learn all the administrative features. But once you get familiar with it, moving through the system becomes effortless. The tools for employees are especially well-built as our whole team was using it without issues within the first month.
Cons
Though the API guides are fairly good for building custom connections but we did require some help from a developer for the more complicated automation we wanted to set up.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rachelle W.
Not Specified, N/A employees
“Very easy to use for managing benefits”
Pros
I find the platform very easy to use and navigate which simplifies managing my benefits, the company structure and my paid time off. The setup was also simple and I can always find what I need. It is particularly good at handling time-off requests and FSA/HSA reimbursements. It also connects perfectly with Ramp for expenses, keeping everything tidy. This simplicity lets us handle all our insurance benefits in a single, organized place.
Cons
The only thing I might adjust is the color palette to something brighter but thats just my personal preference.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Emma L.
Renewables & Environment, 11-50 employees
“Extremely user-friendly and logically organized”
Pros
Rippling HR is extremely user-friendly, logically organized and makes generating reports simple. I use it weekly to submit company reimbursements. Its seamless connection with our payroll system means I rarely need support but it is also great to know help is available if required. Storing HR documents and processing expense reports are vital for any business and it handles them perfectly.
Cons
I have no criticisms. I actually wish our company would use it for more functions than we currently do.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Elizabeth B.
Computer Software, 11-50 employees
“Great for syncing accounting and payroll”
Pros
We love how it syncs with our accounting software, automates our payroll and benefits and is easy for our staff to use. Their support team is also very quick to respond.
Cons
There are a couple of features that could be added for instance, I would love the ability to schedule bonus payments in advance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Calogero Z.
Financial Services, 1-10 employees
“smooth process overall with top-notch support”
Pros
Getting started was a very smooth process and the support we received was top-notch. It has a wide range of useful features spanning HR and Finance.
Cons
When you first start using it, the platform can feel a little confusing to navigate.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Johnnie W.
Not Specified, N/A employees
“Simple to use and tailored to my role”
Pros
I really value how simple Rippling is to use and how it can be tailored to my specific role. The setup required very little hand-holding and the available training modules help me get even more out of it. It makes managing benefits, employee changes and updates very straightforward. Using the app and platform, I feel completely ready for renewal and open enrollment seasons.
Cons
Honestly I cannot point to a single feature that I dislike right now.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Rikki H.
Non-Profit Organization Management, 51-100 employees
“Incredibly easy and works flawlessly”
Pros
Rippling is incredibly easy to use as it works so flawlessly you almost forget it's there. I use it daily. The setup was also not a problem and I feel confident my data is safe. On the rare occasion I have needed help, the support has been amazing.
Cons
There is a slight learning period at the start especially if you are coming from a different system, but the support team was fantastic and guided me through every question I had, so I do not have any real negatives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela R.
Cosmetics, 51-100 employees
“Simple to check PTO and submit requests”
Pros
I like being able to check my remaining PTO hours, see what I have used this year and how simple it is to submit a time-off request.
Cons
Well I have not faced any difficulties or problems while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pedro F.
Computer Hardware, 101-500 employees
“A clean and simple to navigate interface”
Pros
The interface is clean and very simple to navigate.
Cons
I cannot think of a single thing that needs to be enhanced. Both the mobile app and the website are quick, responsive and simple to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Alejandro R.
Hospital & Health Care, 101-500 employees
“Brings everything together on one platform”
Pros
One of the best feature as per me is how it brings everything together on one platform from HR to IT and more.
Cons
My first impression is very positive overall. For the IT management side, a useful addition would be a feature for establishing a remote connection to a device through the Rippling agent.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Shara S.
Accounting, 101-500 employees
“All benefits and payroll in one spot”
Pros
All my benefits and payroll details are stored in a single spot with Rippling. Whether I use the website on my computer or the mobile app, it is incredibly simple to find whatever I need in seconds. I have relied on it heavily during a recent company change. I have not had to contact support and our HR team made it easy for everyone to get started. The connection to our 401k provider is also a very handy feature.
Cons
I have not noticed any disadvantages to using it up to this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura J.
Human Resources, 51-100 employees
“Simple for staff to log hours and get help”
Pros
Rippling HR makes it simple for our staff to log their hours, help is easy to get and the tutorial guides are pretty simple to follow.
Cons
Well I am still fairly new to it but in my first two months, I have not run into any issues. I can log into my account without any trouble, whether I am on my computer or my phone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wally K.
Financial Services, 51-100 employees
“Makes all HR tasks simple and stress-free”
Pros
I love how simple Rippling makes all my HR tasks like submitting time-off requests and fixing my timesheet. The app is always fast and reliable which takes the stress out of clocking in. Its consistent performance and regular improvements make it even better.
Cons
There is not a single thing I dislike about it. I just really hope you don't change a thing as you are clearly doing everything right. It's evident you invest in your engineering team because the platform is consistently reliable. The interface is not only beautiful but also simple and incredibly fast which I truly appreciate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aravind B.
Human Resources, 51-100 employees
“handling HR and payroll is easy now”
Pros
As an employee, Rippling has made handling my HR, payroll and benefits incredibly simple. Plus the platform is very easy to use.
Cons
The navigation was a little confusing at first but once we get used to it, the platform makes everything much simpler.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Diogo L.
Computer Software, 1-10 employees
“A very efficient and smooth onboarding”
Pros
My onboarding experience with Rippling was very efficient and smooth. The company gave clear instructions and support at every stage making the whole process simple and hassle-free. Plus the platform and the team were very responsive making sure new team members felt welcome and ready from their first day. Overall the entire process showed a real commitment to a positive employee experience.
Cons
Honestly I have no complaints. The entire experience was smooth and felt very user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cezar P.
Financial Services, 500+ employees
“Combines every tool I need in one place”
Pros
One of my favorite part is that it combines and connects every tool I need. I check my pay here, manage my vacation days here and submit expenses here which has never been simpler as usually I just have to upload a receipt. There is also a system for training courses with tests and we use its recruiting tools where interviews are automatically recorded, transcribed and summarized which makes it easy to revisit any part when writing feedback.
Cons
I wish some pages would load more quickly. Also my company now requires WebAuthn for login which my phone cannot handle, so I've lost access to my work calendar on the go. This is a real drawback for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea M.
Health, Wellness and Fitness, 11-50 employees
“Organizes and automates the whole company”
Pros
Rippling organizes and automates your company, saving countless administrative hours. Plus having the entire team on one system for clocking in, payroll, performance reviews, training and insurance will streamline our entire operation. The setup followed a clear schedule so we knew what to expect. I once needed support while our main contact was at an event and it was easy to get help as they replied right away. We were nervous about moving our payroll but the integration with Quickbooks was seamless. Now we log in every day to handle everything for running the business from approving time off to scheduling and hiring. It feels like magic to manage it all in one place!
Cons
The training modules could use some work. As often the instructions did not match what we saw on the actual website because of recent updates. I also wish the training was more linear. Sometimes a module will stop and tell you to read an article or finish a different training before you can continue which makes it hard to keep track of your progress and how everything connects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittany E.
Real Estate, 51-100 employees
“A clear and simple main dashboard”
Pros
I like how the main dashboard sorts everything into clear categories that are simple to find like benefits, time tracking and payroll.
Cons
It would be better if menu categories I do not have access to were hidden from the main selection area. Right now my view is mostly empty space.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rudy R.
Consumer Goods, 51-100 employees
“Combines global payroll in one system”
Pros
It combines payroll for multiple countries, Employer of Record services and global employment platforms, all within a well-designed system which I like about it.
Cons
I do not have any criticisms at the moment.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
