Total 244 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KF

Kanon F.

Fine Art, 51-100 employees

5.0
October 2025

Makes every HR task simple

Pros

My favorite part is how simple it makes every task, from changing payroll details to getting a new hire set up in the system.

Cons

Well the workflow design tool is not as user-friendly as it could be. A few limitations get in the way of customizing processes exactly how I'd like.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

DA

Deborah A.

Non-Profit Organization Management, 101-500 employees

5.0
October 2025

Removes stress from your work life

Pros

After you get the hang of the program, it honestly makes your work life better. Everything gets processed much quicker and with less effort. The support team is fantastic and the platform itself is very basic with features that made setting everything up a smooth process. I use it daily and it's been a major advantage for me.

Cons

I wish I had the option to force a stop or end a process at a specific point when necessary.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SA

Shahnawaz A.

Marketing and Advertising, 101-500 employees

4.0
October 2025

Automates user accounts and cuts manual work

Pros

It automatically sets up and turns off user accounts based on what we do in HR which cuts down on manual work and mistakes. Everything from managing leave to compensation is on one simple dashboard that is quick to navigate. In short working with Rippling is also just very easy.

Cons

For now I do not have many criticisms. I am pleased with all the available tools. One area for improvement could be better integration with Active Directory.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

MC

Miguel C.

Transportation/Trucking/Railroad, 500+ employees

5.0
October 2025

An incredibly simple and easy interface

Pros

The interface is my favorite part. As it is incredibly simple and easy to understand.

Cons

I do not have any complaints at this time. As I am happy with the platform and have not run into any issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Maritza M.

Retail, 51-100 employees

5.0
October 2025

Handle all your HR in a single app

Pros

You can handle everything in a single app. I can approve my timesheet, request time off and manage my health insurance and other company benefits all from one place.

Cons

Honestly I find every part of the platform useful. I am a big fan!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Shalonda S.

Retail, 500+ employees

5.0
October 2025

Amazing to have all tools in one spot

Pros

Having so many tools consolidated in one spot is simply amazing. Plus I really like how simple it is to track my time and manage my employee benefits.

Cons

I feel like it would be great if the app could remember my preferred home screen layout.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MB

Manmeet B.

Biotechnology, 101-500 employees

5.0
October 2025

Great software connections and time savings

Pros

There are several aspects of Rippling I really value such as how well it connects with other software, how easy it is to access, the helpful reminders for unfinished tasks and the huge time savings from not needing multiple logins for all the different platforms I use.

Cons

The mobile experience could be developed further, as we still need a laptop or desktop to access some of the more advanced functions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

SS

Satendra S.

Information Technology and Services, 101-500 employees

5.0
October 2025

An impressive range of features

Pros

I am really impressed by the range of features available and the clean, organized design of the interface.

Cons

According to me the price is on the higher side but I find it acceptable because of the powerful tools and capabilities it includes.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

JH

Johnny H.

Facilities Services, 51-100 employees

5.0
October 2025

complete all-in-one HR system

Pros

I value Rippling because it is a complete system that manages our benefits, payroll, time tracking and new hire onboarding all in one place. It brings all our policies and information together seamlessly. The document feature works perfectly and is simple to use, while the integrations are excellent and do not need any extra technical setup. The automation saves me a lot of time on routine tasks and its precise payroll processing is a major plus for our business. It also boosts our companys credibility by modernizing our entire HR tech stack.

Cons

Though I really like the platform but I wish they offered different pricing levels. Also for a smaller team like ours, the current cost is a bit high.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

10

AC

Adrian C.

Architecture & Planning, 101-500 employees

5.0
September 2025

Great for same-day pay and support

Pros

Everything about it is good such as getting paid on the same day, how simple the platform is to navigate and the fast, helpful responses from the support team.

Cons

There are a few issues that I noticed such as the platform can be slow to load, logging out is sometimes glitchy and the public holiday calendar does not sync properly for international teams.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

SSN

Sai Sudheer N.

Information Technology and Services, 500+ employees

5.0
September 2025

very simple process for time off

Pros

Submitting forms and requesting time off is a very simple process with Rippling. Also the platform is easy to get around and everything moves quickly without any complicated, unnecessary steps. In short I found it incredibly convenient and user-friendly for these tasks which saved me a lot of time and hassle.

Cons

My main uses are for submitting time-off requests and forms and for these tasks, I have not run into any problems or found anything I dislike. The whole process has been very smooth for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Sneha S.

Consumer Services, 101-500 employees

5.0
September 2025

Easy to use with great support

Pros

It is very simple to use, was easy to set up and has the best customer support. I use it all the time, there are lots of useful features and it connects with other apps without any trouble.

Cons

There is nothing I truly disliked, just a few minor points of confusion when I was first getting started.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BB

Betsy B.

Computer Software, 1-10 employees

5.0
September 2025

Affordable benefits and compliance confidence

Pros

The affordable rates we get for our employee benefits, plus the confidence that we are always staying compliant with regulations is something I like a lot about it.

Cons

One thing I noticed is that the onboarding process involves a significant number of steps to complete. Though the team guiding us was excellent but the volume of tasks was just very high.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Farming, 11-50 employees

5.0
September 2025

Very user-friendly for expense reports

Pros

Rippling HR is very user friendly. With it I find it really easy to submit my expense reports for reimbursement.

Cons

I have not faced any issues or difficulties while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JT

jim t.

Architecture & Planning, 1-10 employees

4.0
September 2025

Fantastic integration for core business goals

Pros

We have integrated nearly every product Rippling offers over the years. It's fantastic because it lets us focus on our core business goals. My only wish is that they would add a tool for creating and sending customer invoices. Our initial setup for the PEO service was exceptionally smooth and made a huge positive impact.

Cons

At first getting help was a bit difficult, especially for payroll. Maybe because I was used to QuickBooks where you could just call a number. But Rippling has since added a very effective AI assistant for initial support and you can get a live agent instantly just by asking for one. So while I am fine with it now, I understand why people who prefer calling might see it as a drawback.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

RA

Ruben A.

Consumer Services, 11-50 employees

5.0
September 2025

The best system for daily clocking in

Pros

I have used several other services like Payoneer, Deel and AirTM, but my experience with Rippling has been the best by far. The system is very easy to use and I can handle all my tasks without any problems from either my phone or my computer. I use it every single day to clock in and out without a hitch.

Cons

As per me adding a feature for employees to request a cash advance would be a great improvement compared to other systems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DA

Diego A.

Not Specified, N/A employees

5.0
September 2025

Extremely simple and clear to use

Pros

What I love most is how extremely simple and clear Rippling is to use. Plus the user-friendly design makes the whole experience pleasant. It streamlines getting paid perfectly, offering choices that fit my specific situation. The layout is also very smart and the sections for paid time off and payroll are incredibly helpful. The contractor hub also gives me all the details I need to ensure everything runs smoothly.

Cons

I'd prefer a different color scheme. Such as a blue interface would be nicer than the current brown tones.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PJB

Paolo Joseph B.

Renewables & Environment, 11-50 employees

5.0
September 2025

Perfect for remote and global companies

Pros

Rippling HR is really simple to use and perfect for a remote work setup. Also it is extremely useful for global companies that need to manage payroll and HR services. I use it every week and have now used it at two different companies. I also really like that it can send the payroll funds directly to my local dollar account. To be honest I have not had a reason to try out the customer support yet.

Cons

It does take some time to get familiar with the system and configure your account properly but I guess thats just a normal part of getting started with any new software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

NP

Noel P.

Computer Software, 11-50 employees

5.0
September 2025

predictable system with helpful alerts

Pros

The system is very predictable, it gives me helpful alerts for tasks I need to complete, the interface is simple and I love how it connects with my other apps.

Cons

I could not find any specific feature or detail to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RJ

R J.

Insurance, 500+ employees

5.0
September 2025

pretty smooth and user-friendly navigation

Pros

Navigating the platform is very smooth and it feels user friendly.

Cons

Well I cannot pinpoint any significant drawbacks. If I had to choose one thing, it would be how often I need to log in and re-authenticate my device.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10