Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Austin

Security, 51-100 employees

More than a year

5.0
October 2024

Everything I need for HR in one portal

Pros

All the things I normally need to ask HR for are available in one place.

Cons

A "remember me for 30 days" option with two-factor authentication would be really helpful. That way I wouldn't have to go through it every time I log in from the same browser.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

L

Leah

Healthcare, 11-50 employees

More than a year

5.0
October 2024

Loved it! Recommended!

Pros

Overall my experience has been great. As a small company, Rippling has taken a huge load off our office staff by handling much of the HR work.

Cons

Haven't found anything I dislike yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eliza

IT, 51-100 employees

More than a year

5.0
October 2024

Very easy to use tool

Pros

I love how easy it is to use, and I also enjoy the visualized org charts, they make everything clear and simple.

Cons

Multi-factor authentication can be a bit of a pain, but it's reassuring knowing it helps keep my account secure.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Randi

IT, 11-50 employees

Less than a year

5.0
October 2024

Amazing product and fantastic customer service

Pros

It's easy to navigate, and the customer service is fantastic. I really like this software.

Cons

I think the recruiting features could be more user-friendly. They take a bit of getting used to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Justin Marquart

Philanthropy, 1-10 employees

Less than a year

4.0
October 2024

user friendly interface for sharing

Pros

Navigating the interface seems very easy and the platform does an excellent job of letting you post and share a lot of information.

Cons

At times the information shown on a mobile device appears in very small text which can make it difficult to read.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

10

RS

Richard S.

Electrical/Electronic Manufacturing, 11-50 employees

5.0
September 2024

Brings HR IT and finance together simply

Pros

Bringing HR, IT and finance together into one system, instead of managing several separate ones is a massive advantage. Also I like how simple and user friendly it is to navigate.

Cons

There is very little to criticize. I am a big fan and we should have adopted this much sooner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Johnathan M.

Information Technology and Services, 11-50 employees

5.0
September 2024

Very responsive and excellent support

Pros

The support team is very responsive and always gets back to me quickly. They are excellent at answering questions and finding solutions.

Cons

The technology, particularly the mobile application has room for improvement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

PV

Paul V.

Not Specified, 51-100 employees

5.0
September 2024

Lots of useful functions for HR tasks

Pros

Rippling HR has a lot of useful functions. It helps us organize our HR tasks more effectively. And it is perfect for scheduling our Paid Time Off (PTO) and it has a clean interface for quickly checking the company Org Chart.

Cons

I do not find it very easy to locate all the different features and details. Perhaps I just need more time to learn it or a guided tutorial would be useful.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

C

Christopher

Education, 51-100 employees

Less than 6 months

5.0
May 2024

One Stop Shop

Pros

Rippling has revolutionized the way I manage various aspects of my work. With benefits, payroll, PTO, and performance reviews all accessible in one place, it offers convenient and centralized control.

Cons

I haven't come across any significant dislikes about the platform yet. Navigating and accessing my information is effortless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L

Lucien

IT, 101-500 employees

Less than 6 months

5.0
May 2024

Rippling is a crucial vertically integrated HR stack that will streamline your operation

Pros

We made the switch to Rippling because of its extensive features that cover every aspect of the employee lifecycle. We used to rely on multiple tools for HRIS and performance management, which was both costly and cumbersome. Consolidating everything into Rippling has significantly increased our efficiency, reduced expenses, and allowed us to handle everything effortlessly.

Cons

The UX/UI of Rippling is not the most visually appealing and can be slightly jarring. We previously used Lattice, which had a beautiful user experience. Although aesthetics aren't the most crucial aspect, it was noticeable in comparison.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

10