Austin
Security, 51-100 employees
More than a year
“Everything I need for HR in one portal”
Pros
All the things I normally need to ask HR for are available in one place.
Cons
A "remember me for 30 days" option with two-factor authentication would be really helpful. That way I wouldn't have to go through it every time I log in from the same browser.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Leah
Healthcare, 11-50 employees
More than a year
“Loved it! Recommended!”
Pros
Overall my experience has been great. As a small company, Rippling has taken a huge load off our office staff by handling much of the HR work.
Cons
Haven't found anything I dislike yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eliza
IT, 51-100 employees
More than a year
“Very easy to use tool”
Pros
I love how easy it is to use, and I also enjoy the visualized org charts, they make everything clear and simple.
Cons
Multi-factor authentication can be a bit of a pain, but it's reassuring knowing it helps keep my account secure.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Randi
IT, 11-50 employees
Less than a year
“Amazing product and fantastic customer service”
Pros
It's easy to navigate, and the customer service is fantastic. I really like this software.
Cons
I think the recruiting features could be more user-friendly. They take a bit of getting used to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin Marquart
Philanthropy, 1-10 employees
Less than a year
“user friendly interface for sharing”
Pros
Navigating the interface seems very easy and the platform does an excellent job of letting you post and share a lot of information.
Cons
At times the information shown on a mobile device appears in very small text which can make it difficult to read.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
10
Richard S.
Electrical/Electronic Manufacturing, 11-50 employees
“Brings HR IT and finance together simply”
Pros
Bringing HR, IT and finance together into one system, instead of managing several separate ones is a massive advantage. Also I like how simple and user friendly it is to navigate.
Cons
There is very little to criticize. I am a big fan and we should have adopted this much sooner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johnathan M.
Information Technology and Services, 11-50 employees
“Very responsive and excellent support”
Pros
The support team is very responsive and always gets back to me quickly. They are excellent at answering questions and finding solutions.
Cons
The technology, particularly the mobile application has room for improvement.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Paul V.
Not Specified, 51-100 employees
“Lots of useful functions for HR tasks”
Pros
Rippling HR has a lot of useful functions. It helps us organize our HR tasks more effectively. And it is perfect for scheduling our Paid Time Off (PTO) and it has a clean interface for quickly checking the company Org Chart.
Cons
I do not find it very easy to locate all the different features and details. Perhaps I just need more time to learn it or a guided tutorial would be useful.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Christopher
Education, 51-100 employees
Less than 6 months
“One Stop Shop”
Pros
Rippling has revolutionized the way I manage various aspects of my work. With benefits, payroll, PTO, and performance reviews all accessible in one place, it offers convenient and centralized control.
Cons
I haven't come across any significant dislikes about the platform yet. Navigating and accessing my information is effortless.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lucien
IT, 101-500 employees
Less than 6 months
“Rippling is a crucial vertically integrated HR stack that will streamline your operation”
Pros
We made the switch to Rippling because of its extensive features that cover every aspect of the employee lifecycle. We used to rely on multiple tools for HRIS and performance management, which was both costly and cumbersome. Consolidating everything into Rippling has significantly increased our efficiency, reduced expenses, and allowed us to handle everything effortlessly.
Cons
The UX/UI of Rippling is not the most visually appealing and can be slightly jarring. We previously used Lattice, which had a beautiful user experience. Although aesthetics aren't the most crucial aspect, it was noticeable in comparison.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
10
