Total 75 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

25%

4

Stars

55%

3

Stars

16%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

ZG
Zoe G.

Mid Business, 51-100 employees

4.0

connecting data is surprisingly simple

Pros

My absolute favorite is the integration center. It's so simple to use and connecting different data sources is very simple. I've built some pretty complex integrations in no time.

Cons

I am not a fan of some of the terms used, they feel very American. I wonder if that could be changed. I guess I probably should look more into the setup and customization options.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

VU
Verified User

Mid Business, 101-500 employees

5.0

Clean, quick and perfectly clear

Pros

I get a simple overview of all my tasks and journeys. It's easy to operate, the interface is clear and it responds quickly. It looks great, not cluttered at all. Finding the info I need is fast.

Cons

I have nothing negative to mention.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

SL
Sebastian L.

Small Business, 11-50 employees

5.0

My go to tool!

Pros

What I really appreciate is how easy it is to keep running and how interactive it is to use. That makes my life in HR so much easier because the software is easy to understand and user-friendly. The initial setup went super smoothly and was honestly great which made switching over easy. This easy-to-use and easy-to-maintain setup means less daily effort and lets me work more efficiently.

Cons

Everything's okay, so no cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RA
Rashid A.

Small Business, 11-50 employees

4.0

good tool for HR

Pros

Employee Central, along with all the other modules, is a great tool for HR and makes the daily experience better for employees. Now I can handle a lot of HR tasks myself without needing to call anyone.

Cons

it's not really set up for Organizational Management the way I'd like. If you want to do temporary assignments with an end date and then move someone back to their old position, you can't do it without creating a whole new profile.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AP
Aqib P.

Mid Business, 51-100 employees

4.0

Central hub for SAP HR teams

Pros

It lets you work with all the different modules related to a company's HR department. This centralized product connects really well with the SAP system.

Cons

Interface is not easy to use, it could really use some improvement. Moving between different options isn't that smooth either and in some places, you just can't make the enhancements you want.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

MKM
Manoj kumar M.

Mid Business, 51-100 employees

4.0

flexible and very easy to use

Pros

It's very user-friendly and configurable. The workflows are flexible. It's easy to connect to S4 Hana. The view of positions and the org chart structure is really good. The SF integration center is useful.

Cons

It could to be more user-friendly and easier to customize.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

GD
Ganesh D.

Mid Business, 101-500 employees

5.0

very efficient solution

Pros

A complete, cloud-based HCM suite that puts core HR, talent management, payroll and workforce analytics all together on one platform.

Cons

no cons so far, I really like the advanced workforce analytics with real-time dashboards and reporting I can customize.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Mingma S.

Mid Business, 51-100 employees

3.0

Clunky But Capable

Pros

This platform has excellent end-to-end HR features and connects to other systems really well. It automates IT stuff throughout an employee's entire journey here which makes everything more efficient. I also like that I can access SAP easily on my phone.

Cons

user interface seems kinda dull and not that easy to use. Also, some SAP errors are tough to fix. And the customization options are not that great either.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

NK
NAVIN K.

Mid Business, 51-100 employees

4.0

user-friendly, cloud-based platform

Pros

It has a user-friendly interface and the benefits of being in the cloud. Its analytics and reporting are powerful and it supports ongoing performance check-ins. Plus, it handles global compliance and different country needs really well.

Cons

I've noticed some inconsistencies in the user experience even though the interface has gotten better, things still feel different between modules. Moving around the platform can feel disjointed which isn't great for new users. Also, while it connects well with SAP systems, hooking it up to non-SAP tools (like certain payroll or learning platforms) can be tricky and often needs extra middleware or custom APIs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

CC
Craig C.

Mid Business, 51-100 employees

5.0

time saving solution

Pros

I love that it can connect with other platforms,it saves me and my whole team so much time on boring tasks like uploading documents.

Cons

nothing bad to say, I really enjoy using it. It saves so much time for me and my whole team. Not having to upload documents manually is a game changer and the way it integrates with other portals is amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU
Verified User

Mid Business, 101-500 employees

4.0

puts all of hr online in one central, personalized place

Pros

It's an HR platform that puts everything about managing employees,hiring, training, performance, planning for the future,all online. It gives you a personalized experience, smart analytics and you can access it from anywhere. What I value most as a user is having everything in one central place. I can look up all my own info as an employee and also see my team's details right there.

Cons

The loading speed and the UX/UI design really need work. Moving through different menus is not easy and a lot of the time I get stuck trying to move forward in the platform without having to ask technical support or the HR admins for help.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

8

EM
Edgar M.

Small Business, 11-50 employees

5.0

My personal work hub

Pros

I like having my own portfolio that I can build, seeing potential jobs inside the company, checking my finances and having a "learning" section. The interface is super simple to use whether I'm on my computer or the mobile app. I also love how easy it is to add shortcuts to other things we use like the site for requesting time off, our rewards page and benefits. I mostly use it once a month but it's handy.

Cons

I don't see any downsides,it's basically a landing page where you can take off from. The shortcuts are super easy to access which is a big benefit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VTB
Viswesh T B.

Small Business, 11-50 employees

5.0

Top choice for HR

Pros

I think SAP is seen as a top HR solution because it's a complete, cloud-based system for managing your workforce. Its smart analytics and ability to scale fit organizations of any size.

Cons

NO CONS. It brings all our HR processes,recruiting, onboarding, performance, learning and payroll,into one cloud-based system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MQ
Meraj Q.

Small Business, 1-10 employees

4.0

So much easier than the rest

Pros

The setup is very simple compared to other systems. I recently helped implement SAP Fieldglass and I'd say SuccessFactors is much more easy and easier to understand and use.

Cons

So far, nothing's missing for me. Most third-party apps offer direct connectors for SuccessFactors since it's so widely used and the export/import options make it really easy for us admins to move data around.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

AF
Adam F.

Mid Business, 51-100 employees

4.0

smooth journey

Pros

It's a great core HR platform that connects the whole employee journey from hiring to retirement in one smooth place. In my experience, it's generally easy to work with.

Cons

I feel like not enough resources are put into Recruitment Management and RMK. Employees and managers struggle to use position management and it's hard to figure out how to best use the technology.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

AL
Athena L.

Mid Business, 51-100 employees

4.0

united our scattered teams

Pros

Using it has made our HR processes more aligned with our goals and much more efficient. It's helped us bring all our core HR tasks into one place especially for our team spread across different locations, including both salaried and hourly workers.

Cons

The way each module is completely disconnected is a real Frankenstein situation. Now with the merger involving SmartRecruiters, I'm hesitant about what future implementations will look like.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

MC
Matthew C.

Small Business, 1-10 employees

1.0

Outdated, clunky and unsupported system

Pros

Sadly, I don't have much positive to say. It feels like it's 20 years old. It has basic functions but the workflows are awful and there's very little helpful documentation.

Cons

It is clunky and it's hard to understand what to do or how to do it. Support is limited too. We have not even implemented it properly yet, so I'd advise really thinking it through before diving in.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

2

Functionality

4

VU
Verified User

Mid Business, 51-100 employees

2.0

A rigid system with hidden costs

Pros

It's a platform that lets you handle different HR processes like recruiting, performance, and learning,all with one tool. It helps centralize data and keeps track of what everyone's doing, for both employees and the HR team. It also makes generating reports easy and with the Employee Central module, my personal info is automatically updated and available across all the other parts.

Cons

The user experience is not very smooth or easy sometimes. Customization is limited compared to other HR solutions, modules are rigid and usually need a technician's help. Some features are tough to set up without outside consultants which drives up costs. Plus everyone needs dedicated training and time to adjust.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

AG
Angelica G.

Mid Business, 101-500 employees

3.0

Powerful but inflexible to use

Pros

I appreciate that it is a comprehensive, centralized HR platform. I can easily access employee data and performance info which helps keep all our HR processes consistent. The system is well-organized, so information is easy to find and track.

Cons

While the system is powerful but it's not very flexible. Even small changes or fixes take several steps or help from technical teams. I wish navigation and customization were more easy.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

7

VU
Verified User

Mid Business, 51-100 employees

3.0

very clumsy interface

Pros

It brings all HR processes together in one place. It makes it easy to find employee information, track learning and development and align admin tasks. I also really like the self-service features, they save time and give both employees and managers more control.

Cons

What I dislike is that the interface is not easy at all and it often takes too many clicks to find what I need. Some processes are overly complex and using it is not always easy, frustrating when you're in a rush. Also, switching languages still doesn't work smoothly at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

7