Total 74 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

15%

3

Stars

3%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

P
Petya

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 months

5.0

Synerion implementation September 2023

Pros

As for my experience with Synerion I found it incredibly user-friendly, which was a crucial requirement for us. We have numerous employees who are not tech-savvy, yet they managed the mobile app with ease, needing little to no guidance.

Cons

A significant improvement request for me would be the capability for employees to submit Absence Requests for the present day while restriction their ability to edit their timesheets or schedules. Moreover I would appreciate an enhancement to the Attendance screen, including columns displaying Paid PTO time alongside Paid Attendance, and a total paid column.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not specified, 1-10 employees

Less than 6 months

4.0

Good workforce management software

Pros

My experience with Synerion was exceptional, all thanks to their outstanding customer service. They were always prompt, attentive, and efficiently resolved any issues I encountered. Moreover, the product itself boasts a plethora of features, making it one of the top choices in the workforce management software category.

Cons

I found the user interface disappointing. Navigating the software proved challenging, and accessing specific features required a level of familiarity that was difficult for me as a new user.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

8

M
Marek

Financial Services, 11-50 employees

More than a year

5.0

Synerion

Pros

I found several aspects of Synerion impressive. Firstly, its comprehensive functionality for workforce management stood out to me. The software offers an extensive range of features, including time and attendance tracking, scheduling, labor costing, and employee management, making it an all-in-one solution ideal for businesses aiming to streamline their workforce processes and boost operational efficiency.

Cons

My least favorite aspect was the user interface. Although functional, it lacked visual appeal and intuitiveness. Navigating and accessing features required some familiarity, which might pose a learning curve for new users. Improving the aesthetics and usability of the interface could have enhanced the overall experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Kevin

Supermarkets, 500+ employees

More than a year

5.0

Synerion is actually the best I ever used in 13 years of management

Pros

The ease of use of Synerion is remarkable, ensuring no lag or delays in my daily routine.

Cons

I have not encountered anything significant, perhaps except for the lack of automation when employees forget to record their start time.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

R
Ruth

Telecommunications, 500+ employees

More than a year

5.0

Synerion review as a user

Pros

I particularly appreciate how quickly Synerion provides the answers I need. e.g if I am searching for my schedule three months from now, I can effortlessly locate and confirm it, eliminating the need to sift through emails.

Cons

I have found Synerion difficult to comprehend, particularly concerning the total number of hours.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J
Jessica

Mechanical or Industrial Engineering, 51-100 employees

Less than 6 months

5.0

TF Employer

Pros

Understanding the application is made easy with Synerion.

Cons

I like the application but I have not explored it thoroughly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

V
Vincent

Construction, 101-500 employees

More than a year

5.0

x

Pros

It is incredibly easy to use, with plenty of graphics and a well-organized layout.

Cons

The training provided was satisfactory. However, I believe the reporting tools should offer more options for creating personalized reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Maryse

Chemicals, 500+ employees

Less than 6 months

4.0

New

Pros

Synerion's visual interface makes navigation a breeze, ensuring I can easily find my way around.

Cons

At the moment it is acceptable, but it is still new for me. I will have to see how it performs over time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

M
Muhammad

Education Management, 51-100 employees

More than a year

5.0

Muhammad Malik - user

Pros

Synerion is user-friendly and provides all the relevant information needed.

Cons

I have no cons, everything looks great. It's user-friendly and provides all the necessary information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Hanoz

Automotive, 101-500 employees

More than a year

5.0

Time managment

Pros

The ease of use and trackability of Synerion make it simple to identify any errors and prevent potential fraudulent behaviors from staff members.

Cons

So far, I have not encountered anything to dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Paige

Building Materials, 51-100 employees

More than a year

5.0

I love this application

Pros

One of my favorite aspects is the ability to keep track of all my vacation time, PTO, and daily hours with ease.

Cons

It is frustrating when it glitches and does not display my Clock IN/OUT time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Middleton

Retail, 51-100 employees

Less than 6 months

4.0

my review of synerion so far

Pros

Since I started using it, I have not encountered any glitches. Every time I sign in or out, the timing is accurate.

Cons

Regarding the interface, I suggest updating the UX/UI design and font type.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

J
Josette

Food Production, 11-50 employees

More than a year

4.0

Review

Pros

Their ease of use and adherence to Canadian laws save us a significant amount of time.

Cons

Making changes to the initial configuration can be challenging.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

E
Emmanuel

Environmental Services, 51-100 employees

Less than 6 months

5.0

Great App

Pros

I like that all projects can be billed individually from the app without much trouble, making it easy to work on multiple projects and bill them accurately.

Cons

It became easy to use after someone explained it to me, but initially, it was not obvious where to find things within the tabs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Darlene

Non-Profit Organization Management, 11-50 employees

Less than a year

1.0

Not what was promised ...

Pros

While the absence request system initially drew us in with its audit feature for approvals, it unfortunately does not function properly.

Cons

The absence request system and subsequent accrual tracking are crucial.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

5

Functionality

2

HK
Harjot Kaur

Higher Education, 51-100 employees

Less than 6 months

5.0

Best Software

Pros

Our college opted for this software for online punch system, finding it easy to use, understand, and track things, which is a significant improvement over fingerprint-based systems.

Cons

I have not encountered any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sylvain

Construction, 11-50 employees

More than a year

4.0

Synerion user since 2013

Pros

The weekly report and data exportation to our payroll system (Nethris) streamline our processes effectively.

Cons

There is a need for a lot of follow-up and modifications because we have many employees with variable schedules that change daily.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

C
Caty

Food & Beverages, 101-500 employees

Less than 6 months

5.0

Great Product

Pros

I loved how easy Synerion was to use for onboarding processes!

Cons

Nothing! It was a fantastic experience with a great product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Serena

Hospital & Health Care, 500+ employees

Less than a year

5.0

Excellent for larger companies to manage their payroll

Pros

Utilizing the online timecard feature helps alleviate the burden on managers.

Cons

Integration across PST and EST time zones caused problems with clocking in and payroll.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

S
Saro

Construction, 51-100 employees

Less than a year

5.0

Great Software for attendance

Pros

The user-friendly, web-based nature of Synerion ensures it works seamlessly on any device.

Cons

It does not display the current time before punching in/out, which is inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10