Synerion Reviews

“Synerion implementation September 2023

Pros

As for my experience with Synerion I found it incredibly user-friendly, which was a crucial requirement for us. We have numerous employees who are not tech-savvy, yet they managed the mobile app with ease, needing little to no guidance.

Cons

A significant improvement request for me would be the capability for employees to submit Absence Requests for the present day while restriction their ability to edit their timesheets or schedules. Moreover I would appreciate an enhancement to the Attendance screen, including columns displaying Paid PTO time alongside Paid Attendance, and a total paid column.

“Good workforce management software

Pros

My experience with Synerion was exceptional, all thanks to their outstanding customer service. They were always prompt, attentive, and efficiently resolved any issues I encountered. Moreover, the product itself boasts a plethora of features, making it one of the top choices in the workforce management software category.

Cons

I found the user interface disappointing. Navigating the software proved challenging, and accessing specific features required a level of familiarity that was difficult for me as a new user.

“Synerion

Pros

I found several aspects of Synerion impressive. Firstly, its comprehensive functionality for workforce management stood out to me. The software offers an extensive range of features, including time and attendance tracking, scheduling, labor costing, and employee management, making it an all-in-one solution ideal for businesses aiming to streamline their workforce processes and boost operational efficiency.

Cons

My least favorite aspect was the user interface. Although functional, it lacked visual appeal and intuitiveness. Navigating and accessing features required some familiarity, which might pose a learning curve for new users. Improving the aesthetics and usability of the interface could have enhanced the overall experience.

“Synerion is actually the best I ever used in 13 years of management

Pros

The ease of use of Synerion is remarkable, ensuring no lag or delays in my daily routine.

Cons

I have not encountered anything significant, perhaps except for the lack of automation when employees forget to record their start time.

“Synerion review as a user

Pros

I particularly appreciate how quickly Synerion provides the answers I need. e.g if I am searching for my schedule three months from now, I can effortlessly locate and confirm it, eliminating the need to sift through emails.

Cons

I have found Synerion difficult to comprehend, particularly concerning the total number of hours.

“TF Employer

Pros

Understanding the application is made easy with Synerion.

Cons

I like the application but I have not explored it thoroughly.

“x

Pros

It is incredibly easy to use, with plenty of graphics and a well-organized layout.

Cons

The training provided was satisfactory. However, I believe the reporting tools should offer more options for creating personalized reports.

“New

Pros

Synerion's visual interface makes navigation a breeze, ensuring I can easily find my way around.

Cons

At the moment it is acceptable, but it is still new for me. I will have to see how it performs over time.

“Muhammad Malik - user

Pros

Synerion is user-friendly and provides all the relevant information needed.

Cons

I have no cons, everything looks great. It's user-friendly and provides all the necessary information.

“Time managment

Pros

The ease of use and trackability of Synerion make it simple to identify any errors and prevent potential fraudulent behaviors from staff members.

Cons

So far, I have not encountered anything to dislike.

“I love this application

Pros

One of my favorite aspects is the ability to keep track of all my vacation time, PTO, and daily hours with ease.

Cons

It is frustrating when it glitches and does not display my Clock IN/OUT time.

“my review of synerion so far

Pros

Since I started using it, I have not encountered any glitches. Every time I sign in or out, the timing is accurate.

Cons

Regarding the interface, I suggest updating the UX/UI design and font type.

“Review

Pros

Their ease of use and adherence to Canadian laws save us a significant amount of time.

Cons

Making changes to the initial configuration can be challenging.

“Great App

Pros

I like that all projects can be billed individually from the app without much trouble, making it easy to work on multiple projects and bill them accurately.

Cons

It became easy to use after someone explained it to me, but initially, it was not obvious where to find things within the tabs.

“Not what was promised ...

Pros

While the absence request system initially drew us in with its audit feature for approvals, it unfortunately does not function properly.

Cons

The absence request system and subsequent accrual tracking are crucial.

“Best Software

Pros

Our college opted for this software for online punch system, finding it easy to use, understand, and track things, which is a significant improvement over fingerprint-based systems.

Cons

I have not encountered any issues.

“Synerion user since 2013

Pros

The weekly report and data exportation to our payroll system (Nethris) streamline our processes effectively.

Cons

There is a need for a lot of follow-up and modifications because we have many employees with variable schedules that change daily.

“Great Product

Pros

I loved how easy Synerion was to use for onboarding processes!

Cons

Nothing! It was a fantastic experience with a great product.

“Excellent for larger companies to manage their payroll

Pros

Utilizing the online timecard feature helps alleviate the burden on managers.

Cons

Integration across PST and EST time zones caused problems with clocking in and payroll.

“Great Software for attendance

Pros

The user-friendly, web-based nature of Synerion ensures it works seamlessly on any device.

Cons

It does not display the current time before punching in/out, which is inconvenient.

“Easy to Use

Pros

Personally, I prefer the time clock feature, which was a major factor in choosing Synerion.

Cons

I have not found anything about Synerion that I dislike.

“Merci for your product

Pros

I am quite fond of it and working with this software is a breeze.

Cons

No negative comments everything is okay. Thank you for your assistance.

“Fernando's Review

Pros

The employee calendar feature allows me to schedule time off and view vacation requests and employee schedules effortlessly.

Cons

the system works perfectly for my needs I do not have any complaints.

“Synerion Great System

Pros

All the features within the system are straightforward, effective, and simple to use, eliminating any guesswork.

Cons

There are no cons; this is a great system.

“Satisfaction

Pros

The software have user-friendly interface and comprehensive reports are highly beneficial.

Cons

I can not think of any negatives. All users are satisfied with this product.

“Synerion - A Review

Pros

What I love most about Synerion is its user-friendly interface, detailed records, and accurate reporting, all of which greatly assist us in completing payroll tasks.

Cons

I am not fond of the scheduling tool it struggles to build employee schedules accurately. Despite attempts to fix it, we have mostly avoided using the scheduling part of the system due to its poor quality.

“Embassy West Senior Living

Pros

Using the time and attendance feature, along with payroll exportation, has significantly reduced the human errors we used to encounter.

Cons

It is a bit tricky to use for complex schedules.

“Synerion Time Management System

Pros

With its comprehensive database and user-friendly employee portal, Synerion simplifies our processes effectively.

Cons

I would appreciate a "click&pick" reporting feature.

“From a Supervisor's point of View

Pros

The vacation accrual feature stands out to me as it allows my staff to easily monitor their available time at any given moment.

Cons

The schedule calendar is challenging to use, especially when inputting an employee's schedule. The "Copy Calendar" function doesn't skip stat holidays, which disrupts subsequent weeks' schedules.

“Thumbs up for Synerion

Pros

Synerion's ease of use and navigation, coupled with minimal issues with employee timekeeping, make it an excellent product that I would recommend without hesitation.

Cons

Any changes take 24 hours to sync with the payroll software.

“Best softwere

Pros

using Synerion is so easy and it is incredibly user-friendly, making holiday management a piece of cake.

Cons

When I punch in, it should return me to the schedule automatically.

“Synerion

Pros

Their simplicity shines through the guide is clear, making it easy to understand and navigate.

Cons

I can not think of anything negative to say about the system.

“Happy Customer

Pros

We evaluated various software options, Synerion stood out for its ease of implementation, scheduling capabilities, robust reporting, and handling exceptions.

Cons

So far I have not encountered any drawbacks.

“It just works

Pros

customer service is top-notch, paired with an intuitive UI and high-quality features.

Cons

I have experienced some rare hardware glitches. They hardly affected the software, but once an employee vanished from the system. Fortunately, a quick email to customer service resolved the issue.

“Great product to manage your workforce and populate your payroll system

Pros

it is impressively intuitive, catering to employees, managers, and administrators alike.

Cons

There is not much that needs improvement it provides regular updates and informative sessions on new features.

“Great product

Pros

I find synerion easy to use daily, and their customer service is exceptional, offering one-on-one expert assistance. They are constantly improving their product, with frequent webinars to keep users updated.

Cons

Implementing this product was a breeze, and it addressed a significant need in our hourly payroll punching and reporting.

“Rewiew

Pros

Synerion is truly user-friendly and continually improving.

Cons

I always find the help menu in the corner gets obscured by other actions and the font size of the policies is too small.

“great to work with

Pros

Navigating Synerion is a breeze, thanks to its well-presented graphics.

Cons

It is not possible to add time for employees paid weekly instead of hourly.

“Very easy to use

Pros

The software's high level of customization is impressive, making it straightforward to set up and use, even with various employee schedules.

Cons

There were a couple of things we had to work around, but overall, it suits our company well.

“Synerion Payroll Software

Pros

synerion is easy to use, maintain, and offers a plethora of features.

Cons

The "in" and "out" buttons are placed too close together, leading to accidental punches of the wrong button.

“Not what we had in mind.

Pros

I like their customer service and its scheduler suits employees with standard 9-5 hours. Exporting reports is a helpful administrative feature.

Cons

The absence of certain features like displaying employee annual entitlement on the dashboard, lack of direct export to payroll platforms, and absence of a mobile app for Synerion Agile are some reasons prompting us to switch to an online portal also the inability to bank lieu days is a drawback.

“Great Product for our company

Pros

The ease of use and quick access to information are standout features, making information retrieval a matter of seconds.

Cons

Some software navigation tools, like the performance dashboard, were challenging to locate or work around.

“Synerion makes my job so much easier.

Pros

Transitioning from manual time card calculations to Synerion's automated system has been a game-changer, with all necessary data available at my fingertips.

Cons

I can not think of anything I do not like about Synerion. Setting everything up takes a bit of time, but once it's done, everything runs smoothly.

“This software allowed control working hours , vacation , day sicking .

Pros

This software streamlines control over working hours, vacation and sick days, making it invaluable for company administration.

Cons

entries made in the system do not register properly in Synerion.

“Excellent Product

Pros

Their user-friendly system and quick implementation significantly reduce paperwork and manual workload, especially with features like employee self-service requests and digital time tracking.

Cons

There is absolutely nothing negative I can say about Synerion. It is incredibly user-friendly, even for those not very tech-savvy.

“Great System

Pros

Synerion is user-friendly and adaptable, with features like mobile punches and geo-location ensuring accuracy. The reports are easy to generate and utilize.

Cons

It would be great if the software could handle payroll tasks like tax deductions and hourly rates calculation.

“Good hour control

Pros

The web access feature is convenient for supervisors, allowing access from smartphones or home computers.

Cons

This system is not suitable for companies with complex schedules and shifts, like ours which operates 24/7.

“Customer & Technical Service is Unparalleled!

Pros

The Customer & Technical Service Teams are highly responsive, providing swift assistance to any queries or needs.

Cons

The ad-hoc report writing feature has been unreliable. While efforts have been made to improve it, there is still room for progress.

“Excellent

Pros

The ease of use, accrual tracking, and employee self-service features save considerable time in scheduling and administration tasks.

Cons

The phone app for schedulers could use some enhancements to provide more functionality in scheduling employees on/off.

“Excellence in Customer Service

Pros

it meets our needs perfectly and their proactive approach to informing users about updates is commendable. Their customer support sets a benchmark for excellence.

Cons

While the product is a bit complex in some areas and requires training, the support provided by the company makes up for it. However, it's unfortunate that support will end by the end of the year, necessitating an upgrade.