Electrical/Electronic Manufacturing, 500+ employees
Less than 6 months
“Synerion implementation September 2023”
Pros
As for my experience with Synerion I found it incredibly user-friendly, which was a crucial requirement for us. We have numerous employees who are not tech-savvy, yet they managed the mobile app with ease, needing little to no guidance.
Cons
A significant improvement request for me would be the capability for employees to submit Absence Requests for the present day while restriction their ability to edit their timesheets or schedules. Moreover I would appreciate an enhancement to the Attendance screen, including columns displaying Paid PTO time alongside Paid Attendance, and a total paid column.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not specified, 1-10 employees
Less than 6 months
“Good workforce management software”
Pros
My experience with Synerion was exceptional, all thanks to their outstanding customer service. They were always prompt, attentive, and efficiently resolved any issues I encountered. Moreover, the product itself boasts a plethora of features, making it one of the top choices in the workforce management software category.
Cons
I found the user interface disappointing. Navigating the software proved challenging, and accessing specific features required a level of familiarity that was difficult for me as a new user.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Financial Services, 11-50 employees
More than a year
“Synerion”
Pros
I found several aspects of Synerion impressive. Firstly, its comprehensive functionality for workforce management stood out to me. The software offers an extensive range of features, including time and attendance tracking, scheduling, labor costing, and employee management, making it an all-in-one solution ideal for businesses aiming to streamline their workforce processes and boost operational efficiency.
Cons
My least favorite aspect was the user interface. Although functional, it lacked visual appeal and intuitiveness. Navigating and accessing features required some familiarity, which might pose a learning curve for new users. Improving the aesthetics and usability of the interface could have enhanced the overall experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Supermarkets, 500+ employees
More than a year
“Synerion is actually the best I ever used in 13 years of management”
Pros
The ease of use of Synerion is remarkable, ensuring no lag or delays in my daily routine.
Cons
I have not encountered anything significant, perhaps except for the lack of automation when employees forget to record their start time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Telecommunications, 500+ employees
More than a year
“Synerion review as a user”
Pros
I particularly appreciate how quickly Synerion provides the answers I need. e.g if I am searching for my schedule three months from now, I can effortlessly locate and confirm it, eliminating the need to sift through emails.
Cons
I have found Synerion difficult to comprehend, particularly concerning the total number of hours.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Mechanical or Industrial Engineering, 51-100 employees
Less than 6 months
“TF Employer”
Pros
Understanding the application is made easy with Synerion.
Cons
I like the application but I have not explored it thoroughly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Construction, 101-500 employees
More than a year
“x”
Pros
It is incredibly easy to use, with plenty of graphics and a well-organized layout.
Cons
The training provided was satisfactory. However, I believe the reporting tools should offer more options for creating personalized reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chemicals, 500+ employees
Less than 6 months
“New”
Pros
Synerion's visual interface makes navigation a breeze, ensuring I can easily find my way around.
Cons
At the moment it is acceptable, but it is still new for me. I will have to see how it performs over time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Education Management, 51-100 employees
More than a year
“Muhammad Malik - user”
Pros
Synerion is user-friendly and provides all the relevant information needed.
Cons
I have no cons, everything looks great. It's user-friendly and provides all the necessary information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 101-500 employees
More than a year
“Time managment”
Pros
The ease of use and trackability of Synerion make it simple to identify any errors and prevent potential fraudulent behaviors from staff members.
Cons
So far, I have not encountered anything to dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Building Materials, 51-100 employees
More than a year
“I love this application”
Pros
One of my favorite aspects is the ability to keep track of all my vacation time, PTO, and daily hours with ease.
Cons
It is frustrating when it glitches and does not display my Clock IN/OUT time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 51-100 employees
Less than 6 months
“my review of synerion so far”
Pros
Since I started using it, I have not encountered any glitches. Every time I sign in or out, the timing is accurate.
Cons
Regarding the interface, I suggest updating the UX/UI design and font type.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Food Production, 11-50 employees
More than a year
“Review”
Pros
Their ease of use and adherence to Canadian laws save us a significant amount of time.
Cons
Making changes to the initial configuration can be challenging.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Environmental Services, 51-100 employees
Less than 6 months
“Great App”
Pros
I like that all projects can be billed individually from the app without much trouble, making it easy to work on multiple projects and bill them accurately.
Cons
It became easy to use after someone explained it to me, but initially, it was not obvious where to find things within the tabs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
Less than a year
“Not what was promised ...”
Pros
While the absence request system initially drew us in with its audit feature for approvals, it unfortunately does not function properly.
Cons
The absence request system and subsequent accrual tracking are crucial.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
5
Functionality
2
Higher Education, 51-100 employees
Less than 6 months
“Best Software”
Pros
Our college opted for this software for online punch system, finding it easy to use, understand, and track things, which is a significant improvement over fingerprint-based systems.
Cons
I have not encountered any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-50 employees
More than a year
“Synerion user since 2013”
Pros
The weekly report and data exportation to our payroll system (Nethris) streamline our processes effectively.
Cons
There is a need for a lot of follow-up and modifications because we have many employees with variable schedules that change daily.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Food & Beverages, 101-500 employees
Less than 6 months
“Great Product”
Pros
I loved how easy Synerion was to use for onboarding processes!
Cons
Nothing! It was a fantastic experience with a great product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
Less than a year
“Excellent for larger companies to manage their payroll”
Pros
Utilizing the online timecard feature helps alleviate the burden on managers.
Cons
Integration across PST and EST time zones caused problems with clocking in and payroll.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Construction, 51-100 employees
Less than a year
“Great Software for attendance”
Pros
The user-friendly, web-based nature of Synerion ensures it works seamlessly on any device.
Cons
It does not display the current time before punching in/out, which is inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
