Total 25 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

20%

3

Stars

12%

2

Stars

8%

1

Stars

8%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Eric

Automotive, 1-10 employees

Less than a year

4.0
August 2024

A very good experience

Pros

Setting up is a unproblematic process and my team finds it easy to use.

Cons

I cannot think of any downsides. It is been very good.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Amanda

Real Estate, 1-10 employees

Less than 6 months

5.0
August 2024

Time clock Plus is a major key in the workforce world

Pros

I love how easy it is to navigate and manage my schedule and hours.

Cons

It is a fantastic addition to the workforce. I have no complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aries

Retail, 1-10 employees

Less than 6 months

5.0
April 2024

TimeClock Plus Review

Pros

My favorite feature of TimeClock Plus is the variety of punching options and the seamless integrations.

Cons

I would not say TimeClock Plus has any major downsides for me, though I think the reporting could still use some improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Arts and Crafts, 500+ employees

Less than a year

5.0
April 2024

Time Clock for Teachers

Pros

As an educator, I use TimeClock Plus daily to clock in for work. It is simple and user-friendly and I can easily access the dashboard to check my current hours.

Cons

A downside is that employers can impose restrictions, so if your district does not allow it, you won't be able to clock in using the phone app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Samantha

Automotive, 11-50 employees

Less than a year

5.0
February 2024

Great Clock-In System

Pros

Clocking in takes just a few seconds and it excellently tracks breaks. It's very user-friendly even for those who aren't always at a desk.

Cons

Honestly, I have not found any cons yet. The system performs exactly as advertised.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kimberly

Education Management, 500+ employees

Less than a year

5.0
January 2024

Clock in and out with ease

Pros

TimeClock is ideal for anyone who needs an accurate way to track work hours and clock in and out easily. It integrates perfectly with employee management. When we first rolled it out in my school district, employees quickly adapted and understood how to use it. I have already recommended this software to others.

Cons

I have no complaints about TimeClock Plu as I liked everything about it!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andres

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

5.0
July 2023

Great application to time tracking

Pros

The support is excellent, the software is easy to use and it is very stable.

Cons

Deployment was not as simple as we though. We had to develop an interface with Oracle.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Joshua

Law Practice, 51-100 employees

Less than a year

3.0
July 2023

Could Be Time, For A Better Time...

Pros

It is quite user-friendly and easy to operate.

Cons

It is very frustrating not being able to correct incorrect time punches without having to submit a service ticket.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

5

Functionality

6

M

Mbonjo

Computer & Network Security, 1-10 employees

Less than a year

5.0
March 2023

Amazing software solution designed for time and attendance management

Pros

I really like this software for its precision in automated time tracking, which eliminates manual timekeeping, reduces errors and improves accuracy.

Cons

I have not come across any negative aspects while using this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

Less than a year

2.0
October 2022

Beware! They don't return emails or calls! Auto renewed without approval!

Pros

I liked how easy it was to clock in and out whenever the system functioned properly.

Cons

We faced numerous glitches, which led to manually entering employees clock-in and clock-out times. After our contract ended, we decided to cancel but they ignored our cancellation requests and sent our account to collections.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

2

Functionality

4

A

Anonymous

Not Specified, 1-10 employees

4.0
September 2022

Underrated

Pros

Access is easy and the numerous features you can select or that are already integrated into your system make the software even more convenient. It feels almost custom-built, so there really is not any downside to it. It is an essential tool for any business.

Cons

The price for many of the features I needed was beyond my budget. The system would freeze or act up occasionally. If they could offer some cool features at a lower price and improve the overall value, it would be worth paying for.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

6

K

Karan

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 months

5.0
August 2022

Easier to keep track of employees in the office

Pros

Updating working hours is convenient but could use some improvements. The interface is smooth and user-friendly.

Cons

It is nearly impossible to reach customer service. Customer satisfaction should be more important than just making money.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

N

Nas

Education Management, 500+ employees

Less than 6 months

3.0
July 2022

Sometimes it acts very weird

Pros

It is easy to use and offers options for updating working hours.

Cons

Sometimes the system does not register a clock-in even when you press the button. It would be better if it continuously displayed the time on the mobile screen or had an alarm system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

4

C

Cory

Transportation/Trucking/Railroad, 1-10 employees

More than a year

1.0
April 2022

Look somewhere else - all about the money.

Pros

Initially, it worked well but it became too costly and there was no way to exit the contract.

Cons

The support is terrible. They seem to care only about their profits.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

1

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

1.0
April 2022

Horrific Customer Service - Extremely Hard To Navigate

Pros

I liked being able to clock in and log in remotely.

Cons

Customer service is poor. On average, you will spend 15 to 20 minutes on a simple phone call, and anything more complex will take over an hour. They have moved their support from San Angelo, TX to India which has created a significant language barrier. Even when I did reach someone in San Angelo, TX they took a huge amount of time, speaking as a fellow Texan.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

2

Functionality

1

A

Andy

Education Management, 51-100 employees

Less than 6 months

4.0
December 2021

Try it if you're in the market for a timeclock

Pros

It tracked time accurately and helped eliminate the need for paper timesheets.

Cons

To me, it felt a bit clunky and not as up-to-date as some other options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

E

Elizabeth

Food & Beverages, 51-100 employees

More than a year

2.0
November 2021

Not user friendly

Pros

I did not find much to like about this software and felt it wasted a lot of time.

Cons

It was not user-friendly at all. I had to call customer service constantly for assistance.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

4

J

Jenny

Education Management, 51-100 employees

Less than a year

4.0
November 2021

A decent upgrade from our previous paper-and-pencil system

Pros

The interface for employees to request time off is excellent! The mobile app makes it very convenient and the staff has responded positively to this new method of submitting requests.

Cons

Since our school operates on a fiscal year rather than a calendar year, which apparently is not compatible with TimeClock Plus, its been quite frustrating trying to verify leave balances and track leave taken for over 100 employees.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

P

Paul

Security and Investigations, 11-50 employees

Less than a year

5.0
August 2021

Standard User

Pros

It tracks hours properly and manages PTO, sick leave and vacation reporting.

Cons

The cost and learning curve were issues. It took some time to get everyone on board.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
July 2021

TimeClock Plus

Pros

It integrates seamlessly with our HCM and payroll systems.

Cons

Employees find it a bit clunky to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Brienne

Hospital & Health Care, 51-100 employees

5.0
June 2021

TIme Clock Plus

Pros

This software is intuitive and easy to learn. It performs well and meets the needs of my business effectively.

Cons

I did not encounter any major cons. However the software was average, nothing extraordinary, but it gets the job done.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Staffing and Recruiting, 51-100 employees

Less than 6 months

3.0
March 2021

Great Software, Terrible Customer Service

Pros

I use the mobile app exclusively for my employees to clock in and out. I was attracted by the geo-mapping feature which was supposed to restrict app usage to within the building. However, it is very unreliable with location recognition, and the geo-maps circular boundary means it includes some of the outside area.

Cons

I paid $1200 for an implementation fee that could have been covered by a 5-minute video. My account "implementation specialist" did not set up my accounts according to my specifications, which the fee was supposed to cover. I was not properly informed about how licensing charges worked, invoicing was unclear and I had no explanation for the charges when I inquired. When I raised these issues, I was essentially told it was my problem and they did nothing to rectify the situation.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

3

Functionality

10

B

BETH

Primary/Secondary Education, 51-100 employees

More than a year

5.0
February 2021

Why I Love Time Clock Plus

Pros

Integrating any software can be stressful and time-consuming but Time Clock Plus guided us through each step and continues to offer support. The software is user-friendly, provides the necessary information and integrates smoothly with our payroll system.

Cons

I would like to have more options to personalize some of the reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Curry

Marketing and Advertising, 500+ employees

Less than a year

5.0
February 2021

The best time-tracking software put to the web in some time.

Pros

This is one of those rare cases where the pros alone could sum up the review. It is never been easier to track time, request leave and manage everything remotely. To view logged time, just select the option, and it is right there. The design is simple and pleasant and the coolest feature is accessing earned leave time both on the web and remotely. You can even project earned time up to 20+ years. While this might seem minor to some, it is a major advantage for those of us working long hours.

Cons

One of the consistent annoyances was the two-step login process, which could be tedious when I forgot to clock in or out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gary

Education Management, 101-500 employees

More than a year

5.0
February 2021

Best Decision We Made for Time/Attendance/Payroll Management

Pros

The software integrates seamlessly with our payroll system, automates all manual and paper-based time, attendance and payroll processes, and provides detailed reporting. The customer support is exceptional and it is easy for both employees and managers to use. It maintains federal and state compliance accurately, manages COVID-19 related issues, tracks FFCRA and FMLA compliance and supports overall company management with a knowledgeable support team and ample resources.

Cons

I have no complaints about TCP. I submitted several enhancement requests and the company promptly designed and implemented them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10