Total 430 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars4%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Andrew
Telecommunications, 51-100 employees
Less than a year
“Tome Doctor Review
Pros
We appreciate how Time Doctor helps manage time and track employee productivity particularly its idle time tracking feature.
Cons
Some employees experience frequent freezing and failure to track time affecting their pay. They attribute this to Time Doctor freezing and abruptly closing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Jhonjerlyn
Real Estate, 500+ employees
More than a year
“The best option to measure the workforce and know exactly the hours worked by each person.
Pros
Time Doctor has been instrumental in our business development providing insights into employee productivity and app usage.
Cons
The platforms monitoring aspect can compromise employee privacy causing discomfort. Implementing a silent or invisible mode to alleviate concerns would be beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Ann Caroline
Real Estate, 1-10 employees
Less than a year
“Time Doctor for Time Tracking
Pros
I appreciate the ability to time each task individually.
Cons
I believe the features are somewhat limited.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than a year
“Good time-tracking software for remote employees
Pros
Time Doctor is convenient to use and install helping me manage time effectively.
Cons
The display of activity bar feature is quite bothersome to me.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jerico
Graphic Design, 11-50 employees
More than a year
“Time Doctor - Time tracking done with ease
Pros
Time tracking for offshore work has become simpler especially with integrated payment functionalities.
Cons
I have no complaints everything about it is great!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Franco Miguel
Consumer Services, 500+ employees
More than a year
“Simple and Efficient time tracking tool
Pros
As a freelancer I find Time Doctor easy to use with accurate time tracking tools.
Cons
Ive encountered occasional glitches where tracking halts unnoticed. Otherwise its been smooth sailing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Time Doctor Review
Pros
Time Doctor greatly assists my small business by accurately tracking project time.
Cons
Initially it was challenging to use requiring time to learn with my team. However after the learning curve I have no complaints.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Ankit R.
Mid Market, 101-500 employees
“buggy & unreliable tool
Pros
Time tracking feels smooth and I can easily monitor how much time gets spent on different tasks. Managing users is also really simple and efficient.
Cons
It definitely has its share of bugs that can be frustrating. A while back, I ran into this issue where it began storing everything in cache files and before I knew it, they had ballooned to 24GB on my computer, pretty ridiculous for a single user setup. The Windows app for activity tracking is also unreliable and often fails to update user tracking properly.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
5
Functionality
3
Armin
Marketing and Advertising, 51-100 employees
More than a year
“Felt like too much at times
Pros
Identifying lack of activity among employees is a useful feature.
Cons
The level of detail can be overwhelming and the tool adds extra load to the computer and internet connection with frequent screenshot uploads.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
“Helps to manage your work time!
Pros
It enables us to track our daily work activities including meetings and breaks.
Cons
Time resetting to zero when the PC sleeps and delays in retrieving counted time upon waking up can be frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“Low cast, easy to track hours, enjoy recording feature
Pros
During my usage I found the software fair priced and appreciated its time tracking and user warning features.
Cons
While I wish it were more affordable per user the current price is reasonable. The interface can be a bit clunky.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kimberly
Mental Health Care, 1-10 employees
More than a year
“Great Software
Pros
Its functionality is impressive offering efficient time tracking and transparency for clients.
Cons
Occasionally certain windows cause the activity bar to disappear but theres a workaround to restore it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
andrew B.
Enterprise, 500+ employees
“completely unreliable
Pros
Reporting capabilities looked really promising and seemed like they'll meet my needs well.
Cons
The screenshots weren't reliable and there were constant bugs throughout my experience. Customer service was really slow to respond when I needed help. After removing a user, I thought I had cancelled everything but found out 8 months later I was still being charged monthly. When I contacted support about the billing issue, they would only refund one month since I couldn't provide a cancellation email which I never received in the first place. Even after cancelling again, I still haven't gotten any confirmation email.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Nandagopal B.
Mid Market, 51-100 employees
“Helpful but needs auto-pause
Pros
The time tracking captures active windows every minute while I'm working which is really helpful. I can pause and resume the tracking manually whenever needed. The dashboards are meaningful and let me view historical data with just one click. Reporting my productive hours to management daily is simple. I can review the screenshots that get taken automatically and updating break time is simple when necessary.
Cons
It's tough to remember pausing the timer when taking breaks in such a fast-paced work environment. I often forget to turn it on and off during breaks which messes up my tracking. It would be great if there was an automatic break detection feature that could handle this for me.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Bijay
Education Management, 1-10 employees
Less than 6 months
“One of the Best Employee monitoring Tool
Pros
The flexibility to track employee time and activities has been immensely helpful in managing my teams productivity.
Cons
Browser extension issues arise occasionally especially with certain websites like Asana causing integration difficulties.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
samiksha C.
small Business, 11-50 employees
“Convenient for Everyone to Use
Pros
The feedback system is spot-on and shows accurate idle time tracking. I find it really convenient to use and appreciate getting daily email updates. Being able to access it anytime is great plus their customer support team is excellent. It's been a pleasure working with them so far.
Cons
actually I can't find much to complain about. When we delete a user, the system asks for confirmation which is actually a good safety feature. The support team responds quickly to emails and calls so even that works in our favor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samiksha C.
Mid Market, 101-500 employees
“Excellent and responsive support
Pros
Feedback system is spot-on and shows accurate idle time tracking. I find it really convenient to use and appreciate getting daily email updates. Being able to access it anytime is great, plus there customer support team is excellent. It's been a pleasure working with them so far.
Cons
Actually, I can't find much to complain about. When we delete a user, the system asks for confirmation which is actually a good safety feature. The support team responds quickly to emails and calls, so even that works in our favor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“stops employees from leaving systems for longer periods
Pros
I appreciate how this tool keeps everyone on my team focused especially since we work remotely. It prevents people from stepping away from their computers for extended periods.
Cons
The admin has to approve other programs like spotify or you'll get constant pop-up alerts whenever you open unapproved software on your work computer, can be pretty annoying.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Tuse Nur .
Enterprise, 51-100 employees
“Keeps the team focused
Pros
this tool keeps everyone on my team focused, especially since we work remotely. It prevents people from stepping away from their computers for extended periods.
Cons
Admin has to approve other programs like Spotify, or you'll get constant pop-up alerts whenever you open unapproved software on your work computer, can be very annoying.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Mid Market, 101-500 employees
“Doesn�t bother me unnecessarily
Pros
It is great how this runs quietly in the background without constantly bombarding me with notifications like other time tracking tools do. The warning feature when I forget to start my session has saved me countless times from losing track of billable hours.
Cons
Nothing bad to say !
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10