Total 430 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Andrew

Telecommunications, 51-100 employees

Less than a year

4.0
August 2022

Tome Doctor Review

Pros

We appreciate how Time Doctor helps manage time and track employee productivity particularly its idle time tracking feature.

Cons

Some employees experience frequent freezing and failure to track time affecting their pay. They attribute this to Time Doctor freezing and abruptly closing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

J

Jhonjerlyn

Real Estate, 500+ employees

More than a year

4.0
August 2022

The best option to measure the workforce and know exactly the hours worked by each person.

Pros

Time Doctor has been instrumental in our business development providing insights into employee productivity and app usage.

Cons

The platforms monitoring aspect can compromise employee privacy causing discomfort. Implementing a silent or invisible mode to alleviate concerns would be beneficial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

AC

Ann Caroline

Real Estate, 1-10 employees

Less than a year

4.0
July 2022

Time Doctor for Time Tracking

Pros

I appreciate the ability to time each task individually.

Cons

I believe the features are somewhat limited.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than a year

4.0
July 2022

Good time-tracking software for remote employees

Pros

Time Doctor is convenient to use and install helping me manage time effectively.

Cons

The display of activity bar feature is quite bothersome to me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jerico

Graphic Design, 11-50 employees

More than a year

5.0
July 2022

Time Doctor - Time tracking done with ease

Pros

Time tracking for offshore work has become simpler especially with integrated payment functionalities.

Cons

I have no complaints everything about it is great!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

FM

Franco Miguel

Consumer Services, 500+ employees

More than a year

5.0
July 2022

Simple and Efficient time tracking tool

Pros

As a freelancer I find Time Doctor easy to use with accurate time tracking tools.

Cons

Ive encountered occasional glitches where tracking halts unnoticed. Otherwise its been smooth sailing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
June 2022

Time Doctor Review

Pros

Time Doctor greatly assists my small business by accurately tracking project time.

Cons

Initially it was challenging to use requiring time to learn with my team. However after the learning curve I have no complaints.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

AR

Ankit R.

Mid Market, 101-500 employees

2.0
June 2022

buggy & unreliable tool

Pros

Time tracking feels smooth and I can easily monitor how much time gets spent on different tasks. Managing users is also really simple and efficient.

Cons

It definitely has its share of bugs that can be frustrating. A while back, I ran into this issue where it began storing everything in cache files and before I knew it, they had ballooned to 24GB on my computer, pretty ridiculous for a single user setup. The Windows app for activity tracking is also unreliable and often fails to update user tracking properly.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

5

Functionality

3

A

Armin

Marketing and Advertising, 51-100 employees

More than a year

4.0
June 2022

Felt like too much at times

Pros

Identifying lack of activity among employees is a useful feature.

Cons

The level of detail can be overwhelming and the tool adds extra load to the computer and internet connection with frequent screenshot uploads.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

More than a year

4.0
June 2022

Helps to manage your work time!

Pros

It enables us to track our daily work activities including meetings and breaks.

Cons

Time resetting to zero when the PC sleeps and delays in retrieving counted time upon waking up can be frustrating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
June 2022

Low cast, easy to track hours, enjoy recording feature

Pros

During my usage I found the software fair priced and appreciated its time tracking and user warning features.

Cons

While I wish it were more affordable per user the current price is reasonable. The interface can be a bit clunky.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kimberly

Mental Health Care, 1-10 employees

More than a year

5.0
June 2022

Great Software

Pros

Its functionality is impressive offering efficient time tracking and transparency for clients.

Cons

Occasionally certain windows cause the activity bar to disappear but theres a workaround to restore it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

andrew B.

Enterprise, 500+ employees

1.0
June 2022

completely unreliable

Pros

Reporting capabilities looked really promising and seemed like they'll meet my needs well.

Cons

The screenshots weren't reliable and there were constant bugs throughout my experience. Customer service was really slow to respond when I needed help. After removing a user, I thought I had cancelled everything but found out 8 months later I was still being charged monthly. When I contacted support about the billing issue, they would only refund one month since I couldn't provide a cancellation email which I never received in the first place. Even after cancelling again, I still haven't gotten any confirmation email.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

NB

Nandagopal B.

Mid Market, 51-100 employees

4.0
May 2022

Helpful but needs auto-pause

Pros

The time tracking captures active windows every minute while I'm working which is really helpful. I can pause and resume the tracking manually whenever needed. The dashboards are meaningful and let me view historical data with just one click. Reporting my productive hours to management daily is simple. I can review the screenshots that get taken automatically and updating break time is simple when necessary.

Cons

It's tough to remember pausing the timer when taking breaks in such a fast-paced work environment. I often forget to turn it on and off during breaks which messes up my tracking. It would be great if there was an automatic break detection feature that could handle this for me.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

B

Bijay

Education Management, 1-10 employees

Less than 6 months

4.0
May 2022

One of the Best Employee monitoring Tool

Pros

The flexibility to track employee time and activities has been immensely helpful in managing my teams productivity.

Cons

Browser extension issues arise occasionally especially with certain websites like Asana causing integration difficulties.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SC

samiksha C.

small Business, 11-50 employees

5.0
April 2022

Convenient for Everyone to Use

Pros

The feedback system is spot-on and shows accurate idle time tracking. I find it really convenient to use and appreciate getting daily email updates. Being able to access it anytime is great plus their customer support team is excellent. It's been a pleasure working with them so far.

Cons

actually I can't find much to complain about. When we delete a user, the system asks for confirmation which is actually a good safety feature. The support team responds quickly to emails and calls so even that works in our favor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

Samiksha C.

Mid Market, 101-500 employees

5.0
April 2022

Excellent and responsive support

Pros

Feedback system is spot-on and shows accurate idle time tracking. I find it really convenient to use and appreciate getting daily email updates. Being able to access it anytime is great, plus there customer support team is excellent. It's been a pleasure working with them so far.

Cons

Actually, I can't find much to complain about. When we delete a user, the system asks for confirmation which is actually a good safety feature. The support team responds quickly to emails and calls, so even that works in our favor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
April 2022

stops employees from leaving systems for longer periods

Pros

I appreciate how this tool keeps everyone on my team focused especially since we work remotely. It prevents people from stepping away from their computers for extended periods.

Cons

The admin has to approve other programs like spotify or you'll get constant pop-up alerts whenever you open unapproved software on your work computer, can be pretty annoying.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TN.

Tuse Nur .

Enterprise, 51-100 employees

5.0
April 2022

Keeps the team focused

Pros

this tool keeps everyone on my team focused, especially since we work remotely. It prevents people from stepping away from their computers for extended periods.

Cons

Admin has to approve other programs like Spotify, or you'll get constant pop-up alerts whenever you open unapproved software on your work computer, can be very annoying.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

5.0
April 2022

Doesn�t bother me unnecessarily

Pros

It is great how this runs quietly in the background without constantly bombarding me with notifications like other time tracking tools do. The warning feature when I forget to start my session has saved me countless times from losing track of billable hours.

Cons

Nothing bad to say !

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10