Total 469 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars30%
3
Stars5%
2
Stars1%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Mid Market, 51-100 employees
“meets all my needs”
Pros
This application covers everything I need and provides really valuable data insights.
Cons
Haven't found any major issues yet. Would be nice if the mobile version had more features and there was an iOs app available.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Enterprise, 51-100 employees
“Covers everything i need!”
Pros
The application covers everything I need and provides really valuable data insights.
Cons
I have nothing negative to mention. It would be nice if the mobile version had more functionality and there was an iOS app available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
small Business, 11-50 employees
“monitoring team with the help of screenshots”
Pros
screenshots are very useful especially when I need to monitor specific situations with team members. I also really appreciate being able to start timing directly from the task.
Cons
The permission system is confusing and hard to figure out. Having to pay for the first user right away plus being forced into 5-person packages when you might not need that many seATs really bothers me.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Enterprise, 51-100 employees
“Useful & helpful”
Pros
Screenshots are very useful, especially when I need to monitor specific situations with team members. I also really appreciate being able to start timing directly from the task and makes the workflow much smoother.
Cons
The tracking can be too strong because it watches everything I do. This makes me and the other staff feel pressured to only work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 101-500 employees
“Our international team is more productive now”
Pros
adding accountability measures for our international team has boosted productivity without being intrusive. The insightful reports help us identify areas that need further development.
Cons
setting it up can be tricky sometimes and my team struggled with downloading the app so maybe a clearer installation process would help everyone out
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
small Business, 11-50 employees
“customer support stands out”
Pros
The performance tracking features are awesome. I can monitor my team from anywhere and get details on all activities. The dashboard is user-friendly. What really sets this apart is the customer support which blows the competition out of the water.
Cons
The installation process on Windows can be pretty frustrating. I ended up having to install and uninstall multiple times before it worked properly. Thankfully, their support team was very helpful when I reached out and got everything sorted quickly. Really cant complain about there customer service!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
small Business, 1-10 employees
“helpful dashboard options”
Pros
Reporting features and various dashboard options are really helpful for tracking everything I need to see.
Cons
Would be helpful to have a report on which screencasts with least engagement are shown.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“reliable solution for team productivity”
Pros
Tracking and monitoring features work really well for our remote team. We had a smooth experience with the classic version and everything ran without any problems. It's been reliable for keeping tabs on team productivity.
Cons
Moved from the classic version to version 2 but ran into way too many issues since we were using the beta release.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mid Market, 51-100 employees
“simpler than the older versions”
Pros
Found it to be more user friendly than the previous versions and all the control options are organized much better so everything makes sense now.
Cons
Would love the ability to set up a custom URL specifically for our company's time tracking needs
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
small Business, 11-50 employees
“easy to set up but pricey :(”
Pros
The reporting capabilities are really detailed. I appreciate having the option to track different screens. Getting everything set up was surprisingly easy.
Cons
Pretty pricey and the web version needs to be fast.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Enterprise, 101-500 employees
“very interactive platform!”
Pros
Interface is way more interactive than earlier versions and all the control options are organized much better so everything makes sense now.
Cons
I would love the ability to set up a custom URL specifically for our company's time tracking needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Enterprise, 51-100 employees
“Detailed but pricey”
Pros
Their reporting capabilities are really detailed and comprehensive. I appreciate having the option to track different screens and getting everything set up was surprisingly simple.
Cons
Very pricey and the web version crawls at a snail's pace.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
7
small Business, 11-50 employees
“effective for calculating wasted time”
Pros
Time Doctor really helps me keep tabs on everything I'm doing throughout the day. It's great for seeing exactly how much time I'm spending on productive work versus just wasting time.
Cons
There's not enough space to write detailed descriptions in the non-computer task sections which can be frustrating when you need to provide more context.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Mid Market, 101-500 employees
“Nothing complicated about it”
Pros
Working with this tool has not been difficult at all. I never find myself struggling to figure out features or wasting precious time on complicated processes. The interface feels simple making my daily workflow smooth and efficient.
Cons
Nothing comes to mind. This tool has been helpful and I'd definitely recommend it to others!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
small Business, 51-100 employees
“helps my workflow but nags me about taking breaks”
Pros
Found it easy to understand and switching between different tasks feels natural. Recording time for specific activities is not a problem and reviewing those logged hours later is just as simple.
Cons
The constant pop-ups after just 10 minutes of being idle really get on my nerves, always asking if I want to keep going.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Enterprise, 500+ employees
“Organizes my day perfectly”
Pros
I can easily organize my entire day with this tool. Setting up daily tasks is simple and tracking how long each one takes gives me valuable insights into my productivity patterns.
Cons
The pop-up timer keeps appearing when it thinks I'm not active, which can be annoying when I'm actually watching videos or doing other legitimate work that doesn't involve much clicking or typing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“Friendly but unprofessional pop-ups”
Pros
Very friendly interface, just load your tasks and hit PLAY to get started. I really appreciate all the functionality it offers like webcam captures, screenshots time tracking and those helpful pop-ups that check if your still working during inactive periods. Having both desktop and mobile versions is convenient. What I find particularly valuable is the ability to blur screenshots for privacy protection which prevents any sensitive information from being exposed.
Cons
Doesn't boost productivity at all. The idle detection popup appears even when I'm watching videos, attending webinars, or giving presentations where I'm mostly speaking. It's incredibly unprofessional and if you dont click "Yes (I am working)" your time gets flagged orange as "Manually added time."
Rating Distribution
Ease of use
4
Value for money
1
Customer Support
3
Functionality
1
small Business, 1-10 employees
“Doesn�t need much training”
Pros
It is easy to use and doesn't require much training to get started. All the tools feel efficient which saves me a lot of time during busy periods. The management reports are well-organized and give me exactly the data I need without unnecessary clutter.
Cons
The mobile app doesn't save your progress when you're working
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 500+ employees
“Interactive but mobile app is glitchy”
Pros
The interface is really interactive and doesn't require much training to get started. All the tools feel streamlined and efficient, which saves me a lot of time during busy periods. The management reports are well-organized and give me exactly the data I need without unnecessary clutter.
Cons
mobile app doesn't save your progress when you're working, which is pretty frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
small Business, 1-10 employees
“Love the screenshot function”
Pros
I like the screenshot function since our entire team works remotely. Keeping everyone accountable when they're scattered across different locations used to be a real challenge but this feature makes it so much easier to maintain productivity levels throughout the day.
Cons
More filters would definitely be helpful and I wish adding or removing users was simpler. It would also be great if the payroll feature could sync with our accounting software, that integration would save us a lot of time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9