Total 430 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
April 2022

Quietly effective for tracking hours

Pros

It runs quietly in the background without constantly bombarding me with notifications like other time tracking tools do. The warning feature when I forget to start my session has saved me countless times from losing track of billable hours.

Cons

The little status bar indicating whether sessions are active can be completely turned off, which is helpful since you don't have to keep moving it around your screen while working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB

Carlos B.

Mid Market, 51-100 employees

4.0
April 2022

Not hard to integrate into your workflow

Pros

I like how simple this tool is for monitoring time and team activities. The interface is clean and intuitive making it simple to integrate into my daily workflow. What stands out most is the screenshot feature. It gives me visibility into what my team members are working on without being overly invasive. The reporting functionality is excellent too, providing clear insights that help me identify areas where we can boost productivity and implement better strategies.

Cons

It runs a bit slow on some of our team's computers which defeATs the whole purpose of boosting productivity and monitoring effectively.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

CB

Carlos B.

Mid Market, 101-500 employees

5.0
April 2022

Great for visibility and insights

Pros

Time doctor is for monitoring time and team activities. The interface is clean and interactive, making it simple to integrate into my daily workflow. What stands out most is the screenshot feature, it gives me visibility into what my team members are working on without being overly invasive. The reporting functionality is excellent too, providing clear insights that help me identify areas where we can boost productivity and implement better strategies.

Cons

It runs a bit slow on some of our team's computers, which defeats the whole purpose of boosting productivity and monitoring effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MC

Mario C.

Mid Market, 101-500 employees

4.0
March 2022

screenshots help with monitoring

Pros

Having screenshots available to monitor our team is effective and ensures everyone stays productive. This feature comes at no additional cost which is a huge advantage over other solutions we've looked at.

Cons

Gets expensive when you're dealing with larger teams. Anything over 10 employees and the pricing really starts to add up. We looked around for more budget-friendly alternatives but couldn't find anything that offered the same features at a lower price point.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

MC

Mario C.

Mid Market, 500+ employees

5.0
March 2022

Good but pricey for big teams

Pros

I like having screenshots available to monitor our team and ensure everyone stays productive. This feature comes at no additional cost, which is a huge advantage over other solutions we've looked at.

Cons

The cost becomes high when you're dealing with larger teams, anything over 10 employees and the pricing really starts to add up. We looked around for more budget-friendly alternatives but couldn't find anything that offered the same features at a lower price point.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

AM

anusha M.

small Business, 1-10 employees

3.0
March 2022

Tracks working hours well

Pros

It tracks my working hours so well. Being able to pause the timer whenever needed is super convenient. The automatic screenshot feature for monitoring is pretty handy too and overall it's quite user-friendly.

Cons

The only issue I've run into is that the timing can be off sometimes which is frustrating when you're trying to keep accurate records.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

AM

Anusha M.

Enterprise, 51-100 employees

4.0
March 2022

Tracks well but timing is off

Pros

how well this tracks my working hours and being able to pause the timer whenever needed is super convenient. The automatic screenshot feature for monitoring is pretty handy too and overall it's quite user-friendly to use.

Cons

Only issue I've run into is that the timing can be off sometimes, which is frustrating when you're trying to keep accurate records.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

VC

Vijay C.

small Business, 1-10 employees

5.0
February 2022

efficient way of managing time

Pros

Really appreciate how this thing operates. It's efficient for managing my time. Works across chrome plugin, desktop client and mobile app. I can track time with just a click on any browser page.

Cons

sometimes the Trello integration feels sluggish. There's a noticeable delay when tasks sync over and I think this could definitely be faster.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

VC

Vijay C.

Mid Market, 51-100 employees

5.0
February 2022

Highly efficient and versatile for time tracking

Pros

Really like how this thing operates. It's very efficient for managing my time. Works across chrome plugin, desktop client and mobile app. I can track time with just a click on any browser page.

Cons

Sometimes the Trello integration feels sluggish & there's a noticeable delay when tasks sync over and I think this could definitely be faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ZH

Zavier H.

Mid Market, 101-500 employees

4.0
February 2022

Useful screen recording feature

Pros

The screen recording functionality is nice. It lets me drill down from group overviews all the way to individual employee details. Plus deployment is simple, our IT team just clicks a saved link and the download happens automatically in the background.

Cons

at times the system gets a bit slow when generating reports and I'll need to refresh the page to get things working again but it doesn't happen often enough to be a real problem.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

KKR

Karl Kenichi R.

Mid Market, 51-100 employees

5.0
February 2022

meets all my needs

Pros

This application covers everything I need and provides really valuable data insights.

Cons

Haven't found any major issues yet. Would be nice if the mobile version had more features and there was an iOs app available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

ZH

Zavier H.

Mid Market, 500+ employees

4.0
February 2022

Best tool but slow reporting

Pros

I love the screen recording functionality and it lets me drill down from group overviews all the way to individual employee details. Plus, deployment is very simple, our IT team just clicks a saved link and the download happens automatically in the background.

Cons

It gets slow when generating reports and I'll need to refresh the page to get things working again but it doesn't happen often enough to be a real problem.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

KKR

Karl Kenichi R.

Enterprise, 51-100 employees

5.0
February 2022

Covers everything i need!

Pros

The application covers everything I need and provides really valuable data insights.

Cons

I have nothing negative to mention. It would be nice if the mobile version had more functionality and there was an iOS app available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

small Business, 11-50 employees

4.0
February 2022

monitoring team with the help of screenshots

Pros

screenshots are very useful especially when I need to monitor specific situations with team members. I also really appreciate being able to start timing directly from the task.

Cons

The permission system is confusing and hard to figure out. Having to pay for the first user right away plus being forced into 5-person packages when you might not need that many seATs really bothers me.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 51-100 employees

5.0
February 2022

Useful & helpful

Pros

Screenshots are very useful, especially when I need to monitor specific situations with team members. I also really appreciate being able to start timing directly from the task and makes the workflow much smoother.

Cons

The tracking can be too strong because it watches everything I do. This makes me and the other staff feel pressured to only work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KD

Kyle D.

Mid Market, 101-500 employees

4.0
February 2022

Our international team is more productive now

Pros

adding accountability measures for our international team has boosted productivity without being intrusive. The insightful reports help us identify areas that need further development.

Cons

setting it up can be tricky sometimes and my team struggled with downloading the app so maybe a clearer installation process would help everyone out

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

small Business, 11-50 employees

4.0
February 2022

scales well with growing businesses

Pros

I like how it comes loaded with comprehensive tracking abilities from day one with minimal configuration required. When you need more detailed analytics, the deeper features are readily available. The scalability really shines for expanding teams.

Cons

Desktop app is missing some key admin features so I still have to switch to the browser for certain management tasks that should really be available right from the app itself.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KD

Kyle D.

Mid Market, 101-500 employees

5.0
February 2022

Boosted productivity!!

Pros

Adding accountability measures for our international team has boosted productivity without being intrusive. The insightful reports help us identify areas that need further development.

Cons

Setup can be tricky sometimes, my team struggled with downloading the app, so maybe a clearer installation process would help everyone out

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 500+ employees

4.0
February 2022

Comprehensive tool

Pros

It comes loaded with comprehensive tracking capabilities from day one - minimal configuration required. When you need more detailed analytics, the deeper features are readily available. The scalability really shines for expanding teams.

Cons

desktop app is missing some key admin features, so I still have to switch to the browser for certain management tasks that should really be available right from the app itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

VV

Vishesh V.

small Business, 11-50 employees

5.0
February 2022

customer support stands out

Pros

The performance tracking features are awesome. I can monitor my team from anywhere and get details on all activities. The dashboard is user-friendly. What really sets this apart is the customer support which blows the competition out of the water.

Cons

The installation process on Windows can be pretty frustrating. I ended up having to install and uninstall multiple times before it worked properly. Thankfully, their support team was very helpful when I reached out and got everything sorted quickly. Really cant complain about there customer service!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9