Total 430 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars4%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jan B.
Mid Market, 51-100 employees
“My output got better!!
Pros
Tracking my hours has become so much more aligned and the quality of my work output has definitely improved as a result.
Cons
Haven't run into any real issues yet, everything's been working smoothly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicolas
Consumer services, 500+ employees
Less than 6 months
“Clutter-free interface helps smooth workflow
Pros
The app's user-friendly interface makes it so easy to use. It's clean and clutter-free which makes it perfect for maintaining a smooth workflow.
Cons
It's a little hard to learn but once you get the hang of it, it's pretty straightforward.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
RICO JasON
Hospital & Health Care, 500+ employees
Less than a year
“Keeps me on track
Pros
It's ability to track time and monitor exactly what I'm doing is one of its best features. It helps me stay on track throughout the day.
Cons
I've noticed that the idle time and the sidebar no longer show up.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Michael Y.
Enterprise, 500+ employees
“helps me stay organized
Pros
I can monitor all the tiny specifics for each project, which really helps me stay organized and nothing slips through the cracks.
Cons
The Windows desktop version needs work since it tends to disrupt my daily workflow more than it should.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Giselle C.
Mid Market, 500+ employees
“Tracks time perfectly
Pros
I love how precise it is when tracking time and the confidentiality features really give me peace of mind knowing sensitive information stays secure.
Cons
Nothing really stands out as problematic since everything runs pretty efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joemar
Computer software, 11-50 employees
Less than a year
“Reliable software that I can always count on
Pros
I find it incredibly reliable, it never freezes and works perfectly every time. The data is also always accurate which I really appreciate.
Cons
I haven't had any issues so far. everything has been working great every time I use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
market Research, 51-100 employees
Less than a year
“made life easier for us and our remote teams
Pros
Our remote team finds it so easy to track, edit and even add time using this app. It's made our lives so much easier!
Cons
It needs to be a bit stricter when adding time. sometimes, it's used to manipulate working hours and that's not ideal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Alfred A.
Enterprise, 101-500 employees
“effective accountability and focus
Pros
It keeps me accountable by showing when I'm actually working versus when I'm idle. The ability to pause the timer for personal tasks is super convenient and helps me manage my day better.
Cons
The timer doesn't properly track when I switch between windows and it stays active on just one window instead of following where I'm actually working. If they could fix this, our managers would get much more accurate data about what we're really doing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Luis Antonio M.
Mid Market, 500+ employees
“Easy to use, tracks well
Pros
Setting up the application is simple and gets you running quickly. It tracks all work with precision which I really appreciate. It also helps me justify overtime hours when needed.
Cons
It only offers three basic work categories, email, meetings and other work which feels limiting for tracking different types of tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Joe K.
Mid Market, 51-100 employees
“The billing is unfair!!!
Pros
It works for our basic requirements and made a solid first impression.
Cons
billing system is a nightmare if you have shared computers. We monitor about half our 80 employees but whenever someone we dont want tracked logs into a monitored machine, we get automatically charged for the full billing period. Support kept going on about SID's and user provisioning through Azure or Active Directory but none of that actually matters. All our users are unique and we only want specific ones monitored. The software installs for "All Users" instead of just the person who installed it and terrible design choice. They absolutely refuse refunds even when you never authorized monitoring for those users. Bottom line: you can't share computers with this product without getting hit with extra charges. I'm already out $400 in unexpected fees. We're done with this service and I'd strongly advise others to stay away.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
5
Functionality
5
Anonymous
Enterprise, 101-500 employees
“Simple to use
Pros
The platform excels at providing detailed, real-time visibility into employee activity. The time tracking itself is very simple for employees to use and the reporting is flexible and powerful. Managers get excellent insights into productivity, including which sites and applications are being used, without needing to micromanage
Cons
the administrative side can be complex. Setting up and coordinating the time tracking between managers and staff is often exhausting, involving a lot of back-and-forth just to assign tasks for payroll. The platform can also be buggy, the automatic tracking sometimes activates against user settings and team members occasionally need specific app versions installed to resolve issues that shouldn't exist.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Hillel g.
Enterprise, 51-100 employees
“Silent monitor works well
Pros
silent monitoring feature works really well for keeping track of employee activity.
Cons
it can be a bit glitchy at times though we manage to sort things out.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
michelle
Insurance, 11-50 employees
more than a year
“efficiently records mouse clicks and keyboard actions
Pros
What I really love about Time Doctor is that it efficiently tracks not only time but also mouse clicks and keyboard actions. Plus, the screenshot feature ensures that employees are staying focused and using their time wisely.
Cons
as far as I'm concerned, the only issue I've encountered with Time Doctor is occasional syncing problems. But they're constantly working to fix it so any issues are usually resolved right away.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Mid Market, 500+ employees
“customizable for teams
Pros
I love being able to set up different options for each team member rather than forcing everyone to follow the same rules and exceptions.
Cons
It would be nice if the system could automatically email me weekly timesheet reports for my employees from the previous week.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tolga G.
Mid Market, 500+ employees
“Boosts our performance!
Pros
I can easily monitor what my team is doing and how they're performing. It's really helped boost our overall productivity and efficiency.
Cons
I've noticed the comprehensive tracking can feel a bit intrusive and my staff has mentioned it makes them feel pressured to only do work-related activities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Pranav S.
Enterprise, 51-100 employees
“Good for attendance, uncomfortable for staff
Pros
I mainly rely on this for tracking attendance.
Cons
Taking screenshots during regular work makes employees feel like they're being watched and creates an uncomfortable atmosphere.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
saROJBeN
Hospital & Health Care, 11-50 employees
Less than a year
“Compatible with iOS and microsoft devices
Pros
Covers all my time tracking needs along with scheduling and attendance records. It's very accurate and I love how compatible it is with both apple and microsoft devices.
Cons
It doesn't provide instant customer support when issues arise. While it's an excellent time tracker, some problems may require you to figure out a solution on your own.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jeffrey
Oil & energy, 500+ employees
Less than a year
“Provides valuable data for task optimization
Pros
This app is super convenient to handle. It helps us keep track of the time spent on each software development task giving us valuable data to optimize those tasks. It's well-developed and has made a big difference in how we manage time which is why we love using it.
Cons
I haven't had any problems at all. everything's been great so far. Technically, it's been really reliable with no delays and we haven't lost any data.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Bhavesh L.
Mid Market, 51-100 employees
“Transforms time management
Pros
This tool has completely transformed how I manage my time and boost productivity. The comprehensive feature set combined with precise tracking capabilities makes it incredibly valuable for my daily routine. The interface is easy to use which means I can focus on my work instead of figuring out how to use the software.
Cons
The subscription costs can be steep compared to other time tracking options out there, which might not work for smaller budgets.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Carlos P.
Mid Market, 500+ employees
“Overly complex and pushy
Pros
Time tracking worked well for staying compliant with local regulations and promoting better work-life balance across our team, though some team members weren't entirely comfortable with the monitoring aspect.
Cons
I found it more complicated than other tools I've used. Even basic time tracking felt unnecessarily complex. It also kept pushing additional features that we didnt really need, which was annoying.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6