Total 430 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JB

Jan B.

Mid Market, 51-100 employees

5.0
September 2024

My output got better!!

Pros

Tracking my hours has become so much more aligned and the quality of my work output has definitely improved as a result.

Cons

Haven't run into any real issues yet, everything's been working smoothly for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nicolas

Consumer services, 500+ employees

Less than 6 months

4.0
August 2024

Clutter-free interface helps smooth workflow

Pros

The app's user-friendly interface makes it so easy to use. It's clean and clutter-free which makes it perfect for maintaining a smooth workflow.

Cons

It's a little hard to learn but once you get the hang of it, it's pretty straightforward.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

RJ

RICO JasON

Hospital & Health Care, 500+ employees

Less than a year

4.0
August 2024

Keeps me on track

Pros

It's ability to track time and monitor exactly what I'm doing is one of its best features. It helps me stay on track throughout the day.

Cons

I've noticed that the idle time and the sidebar no longer show up.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

MY

Michael Y.

Enterprise, 500+ employees

4.0
June 2024

helps me stay organized

Pros

I can monitor all the tiny specifics for each project, which really helps me stay organized and nothing slips through the cracks.

Cons

The Windows desktop version needs work since it tends to disrupt my daily workflow more than it should.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

GC

Giselle C.

Mid Market, 500+ employees

5.0
June 2024

Tracks time perfectly

Pros

I love how precise it is when tracking time and the confidentiality features really give me peace of mind knowing sensitive information stays secure.

Cons

Nothing really stands out as problematic since everything runs pretty efficiently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joemar

Computer software, 11-50 employees

Less than a year

5.0
June 2024

Reliable software that I can always count on

Pros

I find it incredibly reliable, it never freezes and works perfectly every time. The data is also always accurate which I really appreciate.

Cons

I haven't had any issues so far. everything has been working great every time I use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

market Research, 51-100 employees

Less than a year

4.0
June 2024

made life easier for us and our remote teams

Pros

Our remote team finds it so easy to track, edit and even add time using this app. It's made our lives so much easier!

Cons

It needs to be a bit stricter when adding time. sometimes, it's used to manipulate working hours and that's not ideal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

AA

Alfred A.

Enterprise, 101-500 employees

5.0
May 2024

effective accountability and focus

Pros

It keeps me accountable by showing when I'm actually working versus when I'm idle. The ability to pause the timer for personal tasks is super convenient and helps me manage my day better.

Cons

The timer doesn't properly track when I switch between windows and it stays active on just one window instead of following where I'm actually working. If they could fix this, our managers would get much more accurate data about what we're really doing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LAM

Luis Antonio M.

Mid Market, 500+ employees

5.0
May 2024

Easy to use, tracks well

Pros

Setting up the application is simple and gets you running quickly. It tracks all work with precision which I really appreciate. It also helps me justify overtime hours when needed.

Cons

It only offers three basic work categories, email, meetings and other work which feels limiting for tracking different types of tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JK

Joe K.

Mid Market, 51-100 employees

2.0
May 2024

The billing is unfair!!!

Pros

It works for our basic requirements and made a solid first impression.

Cons

billing system is a nightmare if you have shared computers. We monitor about half our 80 employees but whenever someone we dont want tracked logs into a monitored machine, we get automatically charged for the full billing period. Support kept going on about SID's and user provisioning through Azure or Active Directory but none of that actually matters. All our users are unique and we only want specific ones monitored. The software installs for "All Users" instead of just the person who installed it and terrible design choice. They absolutely refuse refunds even when you never authorized monitoring for those users. Bottom line: you can't share computers with this product without getting hit with extra charges. I'm already out $400 in unexpected fees. We're done with this service and I'd strongly advise others to stay away.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

5

A

Anonymous

Enterprise, 101-500 employees

5.0
May 2024

Simple to use

Pros

The platform excels at providing detailed, real-time visibility into employee activity. The time tracking itself is very simple for employees to use and the reporting is flexible and powerful. Managers get excellent insights into productivity, including which sites and applications are being used, without needing to micromanage

Cons

the administrative side can be complex. Setting up and coordinating the time tracking between managers and staff is often exhausting, involving a lot of back-and-forth just to assign tasks for payroll. The platform can also be buggy, the automatic tracking sometimes activates against user settings and team members occasionally need specific app versions installed to resolve issues that shouldn't exist.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

HG

Hillel g.

Enterprise, 51-100 employees

4.0
May 2024

Silent monitor works well

Pros

silent monitoring feature works really well for keeping track of employee activity.

Cons

it can be a bit glitchy at times though we manage to sort things out.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

M

michelle

Insurance, 11-50 employees

more than a year

4.0
May 2024

efficiently records mouse clicks and keyboard actions

Pros

What I really love about Time Doctor is that it efficiently tracks not only time but also mouse clicks and keyboard actions. Plus, the screenshot feature ensures that employees are staying focused and using their time wisely.

Cons

as far as I'm concerned, the only issue I've encountered with Time Doctor is occasional syncing problems. But they're constantly working to fix it so any issues are usually resolved right away.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Mid Market, 500+ employees

5.0
April 2024

customizable for teams

Pros

I love being able to set up different options for each team member rather than forcing everyone to follow the same rules and exceptions.

Cons

It would be nice if the system could automatically email me weekly timesheet reports for my employees from the previous week.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TG

Tolga G.

Mid Market, 500+ employees

5.0
April 2024

Boosts our performance!

Pros

I can easily monitor what my team is doing and how they're performing. It's really helped boost our overall productivity and efficiency.

Cons

I've noticed the comprehensive tracking can feel a bit intrusive and my staff has mentioned it makes them feel pressured to only do work-related activities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PS

Pranav S.

Enterprise, 51-100 employees

4.0
April 2024

Good for attendance, uncomfortable for staff

Pros

I mainly rely on this for tracking attendance.

Cons

Taking screenshots during regular work makes employees feel like they're being watched and creates an uncomfortable atmosphere.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

saROJBeN

Hospital & Health Care, 11-50 employees

Less than a year

4.0
April 2024

Compatible with iOS and microsoft devices

Pros

Covers all my time tracking needs along with scheduling and attendance records. It's very accurate and I love how compatible it is with both apple and microsoft devices.

Cons

It doesn't provide instant customer support when issues arise. While it's an excellent time tracker, some problems may require you to figure out a solution on your own.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J

Jeffrey

Oil & energy, 500+ employees

Less than a year

5.0
April 2024

Provides valuable data for task optimization

Pros

This app is super convenient to handle. It helps us keep track of the time spent on each software development task giving us valuable data to optimize those tasks. It's well-developed and has made a big difference in how we manage time which is why we love using it.

Cons

I haven't had any problems at all. everything's been great so far. Technically, it's been really reliable with no delays and we haven't lost any data.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

BL

Bhavesh L.

Mid Market, 51-100 employees

5.0
March 2024

Transforms time management

Pros

This tool has completely transformed how I manage my time and boost productivity. The comprehensive feature set combined with precise tracking capabilities makes it incredibly valuable for my daily routine. The interface is easy to use which means I can focus on my work instead of figuring out how to use the software.

Cons

The subscription costs can be steep compared to other time tracking options out there, which might not work for smaller budgets.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

CP

Carlos P.

Mid Market, 500+ employees

3.0
March 2024

Overly complex and pushy

Pros

Time tracking worked well for staying compliant with local regulations and promoting better work-life balance across our team, though some team members weren't entirely comfortable with the monitoring aspect.

Cons

I found it more complicated than other tools I've used. Even basic time tracking felt unnecessarily complex. It also kept pushing additional features that we didnt really need, which was annoying.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6