Time Doctor Reviews

“Great for client tracking

Pros

I've been using this for nearly 2 years and it's made me much more efficient when working with clients. It's really helpful for tracking exactly how much time I've spent on specific clients or tasks. It's also perfect for keeping tabs on employees who aren't in the office or are working remotely a few days a week.

Cons

The only thing that bugs me is how the time zone is locked to corporate settings and I can't adjust it for my own location which is really inconvenient.

“It does what you need it for

Pros

I capture the productivity activities of my remote employees through screen shots.

Cons

I wish for more detailed feedback regarding the unproductive websites I visit.

“flawed and unfair performance expectations

Pros

Been using this for about a year now and the time tracking accuracy is really solid. You can rely on it to capture your hours without missing anything.

Cons

The implementation varies too much between different roles and expecting all employees to hit identical metrics doesn't make sense.

“Perfect for working from home

Pros

The dashboards are really user-friendly and the layouts make everything easy to read. Love the reporting and insights features and they give you exactly what you need. This thing is absolutely perfect if your working from home like it's become my best friend. Plus it catches any sketchy behavior, like when someone's trying to game the system or mess around.

Cons

Some staff members push back against using time tracking tools, feeling like management doesn't trust them or that it's too invasive.

“Great overview, limited details

Pros

It provides a comprehensive view of our customer service operations, tracking everything from agent productivity and attendance to idle time and productive hours.

Cons

Getting into the nitty-gritty details with integrations isn't always possible like when I need to really dig deep into Zendesk tickets, the functionality just isn't there. The accuracy of data capture really depends on having the right tools installed, which can be a issue.

“User-friendly but slow support

Pros

Very user friendly app. Everything I need is right there on the main screen and the dashboard makes it super easy to monitor my time and see what I've accomplished each day.

Cons

Tech support can be a bit sluggish at times, though they do resolve issues eventually.

“Tracks well, crashes often

Pros

I appreciate being able to monitor both my daily productivity and my team's performance. The interface is clean and managing everything with admin access is really simple.

Cons

The newer version has room for improvement. The app crashes unexpectedly sometimes, so I find myself constantly monitoring it to ensure it's still running properly.

“Great for Employee monitoring

Pros

Time Doctor is user-friendly empowering me to manage employees time efficiently while providing high-quality products and affordable reports on working hours.

Cons

Time Doctor offers reasonable pricing but I believe it could be more budget-friendly.

“Excellent for remote teams

Pros

Time Doctor has been excellent for our remote team, we can easily track work hours, idle time and other important metrics. The interface is user friendly and finding reports or features is simple. Their support team deserves special mention as they're responsive and consistently go the extra mile to ensure we're well taken care of. Setting up our entire company was surprisingly smooth and effort free.

Cons

We had some problems before where reports would export while the data was still loading, giving us incomplete files. Support was really helpful though and added a loading bar to fix this issue.

“Easy to use with quick support

Pros

I find this really easy to use as an admin and the support team is always quick to respond when we need help. The developers are constantly working on making improvements, which I appreciate.

Cons

Development cycles tend to be slower when it comes to rolling out new functionality.

“essential for agent productivity tracking

Pros

I rely on this tool daily to track agent productivity without any guesswork. The automatic screenshots and URL monitoring give me solid proof of what everyone's actually working on throughout the day.

Cons

The Zendesk integration could use some work and it's a minor issue but ticket details dont always appear when I'm tracking time.

“Lost essential features in upgrade

Pros

the payroll system works well and the time tracking with screenshot monitoring gives me good oversight of productivity.

Cons

After spending hours transitioning our sizable team to TD2, we've discovered numerous missing core features that were available in the original version. This has cost our company considerably and support just tells us they'll add requests to a feature list for businesses to vote on. The problem is, without these essential features, companies can't even use the software, so of course no one will vote on features they need just to get started. We've had to move our payroll out of the platform entirely since we don't want to go back to the old version after all this effort.

“Transparent, economical, time and task tracking software for operations.

Pros

There are numerous beneficial features including time tracking task tracking URL tracking and screenshots.

Cons

At the moment it fulfills its purpose perfectly.

“Magical Time Doctor

Pros

Since I began using this software Ive effectively managed both my own and my employees working hours dividing time between tasks and projects ensuring timely completion and maintaining comprehensive activity records resulting in saved resources and increased productivity.

Cons

If the softwares price were lower it would be ideal.

“Easy project tracking

Pros

I can easily track what projects everyone's working on throughout the day, which really helps when mapping out our work versus cost analysis.

Cons

I find it too easy to accidentally start timers for random projects, which messes up my tracking.

“Excellent software!

Pros

With Time Doctor I can efficiently coordinate and monitor my employees activities remotely especially with its reliable time tracking feature.

Cons

Unfortunately the free version is unavailable and the trial period is limited to 14 days.

“Control your time

Pros

Time Doctor proves valuable for remote work accurately tracking working hours capturing screens and reminding me to continue working when idle.

Cons

Occasionally it becomes bothersome but it effectively fulfills its function.

“Helps with productivity

Pros

Time Doctor excels in time monitoring facilitating accurate task tracking for individuals and teams. Its detailed insights into app and tool usage enable improved time management and productivity enhancement.

Cons

I desire a cheaper version tailored to my specific needs as most features are unnecessary for me at the current price point.

“keeps me focused

Pros

It helps me stay focused and keeps me on track with my tasks.

Cons

The "current task" heading could use some work and it's very confusing when you first see it and doesn't really tell you what's going on.

“Avis Time doctor

Pros

TIME DOCTOR simplifies task and project management with its intuitive interface.

Cons

The main issue with TIME DOCTOR software lies in its confidentiality concerns though otherwise it functions well.